Trusted Agent profile

Verified

Ludlowthompson reviews

4.7

★★★★★ Excellent

3,451 reviews across 8 offices and 1 platform

www.ludlowthompson.com

Ludlowthompson has 3,451 reviews across eight offices (London, London, London, London, London, London, London and London) and 1 platform, rated 4.7 out of 5 overall. Ludlowthompson Kennington/Oval has the most, 856. Checked 9 October 2026.

Google logo

4.7 / 5

3,451

Reviews on Google

All 8 offices

Reviews may appear on more than one platform. A review shared by several offices is counted once.

Our offices

Ludlowthompson's eight offices, most reviewed first. Each has its own page.

Awards

Trusted Agent 2026 results for Ludlowthompson. Each award is assessed separately from the review sites.

Latest reviews from every Ludlowthompson office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Alexander was incredibly patient and helpful during what could have been an incredibly stressful flat search. He explained everything clearly and helped us to stay organised through the process.

Morgan · 22 August 2026 · Ludlowthompson Finsbury Park

5/5

Google

Ketan and Long were absolutely amazing in our journey to finding our perfect place. Long made sure to show us properties to match our perfect idea so well. He found us a place nicer than we'd ever have wished for. Long was also extremely flexible with our busy schedules, making sure he could help us out at odd times and even last minute with viewings. I'm so grateful Long was our estate agent as we'd have been lost without him.

Cat · 21 August 2026 · Ludlowthompson Finsbury Park

5/5

Google

Special shout out to Donald who guided us through a naturally overwhelming process with a smile and hand on the shoulder. He's great at showing you a whole range of properties. Some of them aren't right at all but it's important to realise this is an essential part of the process, so you know you've found "the one" when you do eventually step into it. He's extremely proactive, personable, and critically there's none of this pushy sales nonsense that so many estate agents seem to be leaning into these days. Appreciate it thanks Donald!

Matthew · 20 August 2026 · Ludlowthompson Dulwich

Agent replied · 22 August 2026

Hi Matthew, Thank you for your review. We’re pleased our team could support you through the property search and provide helpful guidance along the way. Alex, Foxtons Dulwich Estate Agents Get it done with London’s number 1!

5/5

Google

Charlotte was a real diamond in scheduling appointments and showing me around so many properties in Islington during my search. She really took the time to understand what I was looking for and helped me get to know the area more. Thanks and have already recommended you to a friend thinking of selling their property in the area!

Michael · 20 August 2026 · Ludlowthompson Finsbury Park

Agent replied · 22 August 2026

Hi Michael, Thank you for your review. We’re pleased our team took the time to understand your search and help you get to know the Islington area. Alex, Foxtons Islington Estate Agents Get it done with London’s number 1!

5/5

Google

Donald was exceptional. Extremely professional with excellent communication skills. He worked so hard to secure a sale for us. I recommend!

Anna · 19 August 2026 · Ludlowthompson Dulwich

Agent replied · 22 August 2026

Hi Anna, Thank you for your feedback. We’re pleased our team could support you throughout the sale and help secure a successful outcome. Alex, Foxtons Dulwich Estate Agents Get it done with London’s number 1!

4/5

Google

Ali has been supportive during the initial stages of my search. He provided me with a lot of helpful information and guidance, which gave me a much clearer understanding of my options and definitely contributed to my decision. I appreciated how knowledgeable, and helpful he was during the process.

Girija · 18 August 2026 · Ludlowthompson Kennington/Oval

Agent replied · 22 August 2026

Hi Girija, Thank you for your feedback. We’re pleased to hear our team provided helpful information and guidance, giving you a clearer understanding of your options. Alex, Foxtons Vauxhall & Oval Estate Agents Get it done with London’s number 1!

5/5

Google

Great service from Mia, many thanks!

E · 15 August 2026 · Ludlowthompson Kennington/Oval

Agent replied · 22 August 2026

Hi E M, Thank you for your feedback. We’re pleased to hear our team provided you with great service. Alex, Foxtons Vauxhall & Oval Estate Agents Get it done with London’s number 1!

1/5

Google

One of the most disorganised organisations I have ever interacted with. In the space of a tenancy just over a year I had repeated turnovers of property managers at the place I rented. Not once did the outgoing property manager communicate their departure or the new one announce their arrival, each time you’d find out after being met with an email bounceback or phone that rings through. Zero handover would be done, meaning a constant stream of different people managing our issues, not relating nuances of the situation and significantly prolonging the process of fixing issues.

Chumani · 15 August 2026 · Ludlowthompson Tooting

5/5

Google

Sumaya was extremely helpful throughout my search for a rental property. I had reached out to a number of different agents, but she by far provided me with the most options and took the most time and care to understand what I was looking for. I really appreciated the level of detail and effort she put in and I was very happy to ultimately take one of the properties she sent over.

Antoni · 15 August 2026 · Ludlowthompson Finsbury Park

Agent replied · 22 August 2026

Hi Antoni, Thank you for your feedback. We’re pleased to hear our team took the time to understand your requirements and provided a wide range of options throughout your rental search. Alex, Foxtons Islington Estate Agents Get it done with London’s number 1!

5/5

Google

Hena has been very helpful, informative and reliable and she has guided us through the process so far. Many thanks also to Joshua.

David · 15 August 2026 · Ludlowthompson Docklands

Agent replied · 22 August 2026

Hi David, Thank you for your feedback. We’re pleased to hear our team provided helpful, informative and reliable support and guided you through the process. Alex, Foxtons Wapping Estate Agents Get it done with London’s number 1!

5/5

Google

We were struggling looking for a place before Nlandu came along! He was so incredibly helpful and quick with everything and made our letting experience easier and more enjoyable!

Hannah · 15 August 2026 · Ludlowthompson Docklands

Agent replied · 22 August 2026

Hi Hannah, Thank you for your feedback. We’re pleased to hear our team made your search easier with helpful and prompt support throughout your letting experience. Alex, Foxtons Wapping Estate Agents Get it done with London’s number 1!

5/5

Google

I had a great experience renting a property through Yasser and Jalal from the Oval Office. They were very responsive with a quick turn around and answered any questions we had with expert advice! Highly recommend for anyone looking in the area!

Will · 8 August 2026 · Ludlowthompson Kennington/Oval

Agent replied · 22 August 2026

Hi Will, Thank you for your feedback. It’s great to hear our team provided a responsive service and helped answer your questions throughout the rental process. Alex, Foxtons Vauxhall & Oval Estate Agents Get it done with London’s number 1!

5/5

Google

Matthew Carruthers was excellent throughout our selling process. Polite, personable and kept in contact throughout. Highly recommended.

Tom · 8 August 2026 · Ludlowthompson Tooting

Agent replied · 22 August 2026

Hi Tom, Thank you for your positive feedback. It’s great to hear our team supported you throughout the selling process and kept you updated along the way. Alex, Foxtons Tooting Estate Agents Get it done with London’s number 1!

1/5

Google

I was working with an agent who was very understanding and considerate of my situation and was happy to show me multiple properties with a huge smile even when I didn’t like some of the properties he continued to help me to find other ones! I would give him 5 stars 🌟 because he honestly tried and put a lot of work into finding our family somewhere, even when I became emotional he reassured me constantly that we will keep looking until I find my place and eventually we did but it was sadly ruined by another agent who called himself the “manager” who clearly had no managerial skills. His name was Daniel Scott. Absolutely awful, left me feeling anxious, tearful, intimidated and questioning my ability to choose what I want or ask what I want! My situation changed once I made the offer and I asked for the unfurnished instead and for the move in date to be 2 weeks later. Daniel got very rude with me over the phone, blamed me for requesting changes and said now he had to withdraw the already accepted offer and that as I requested for a change he demanded I add an extra £100 and re-offer higher price. It felt like I was being punished. As a tenant I should feel safe to request for what works well for me and my family. Daniel forgot that tenants pay his wages and without tenants he cannot have a job. Such an ignorant person. Such a shame that Foxton have these type of employees who cause nuisance to their tenants. I will make sure everyone knows about this as I don’t any other person to pay deposit of some sort and suffer like I did. I had so much faith when working with the initial agent but Daniel has ruined that for me and made me feel as a tenant I am worthless to them. I hope Foxton investigate into this. Daniel needs to go back to re train about customer service and how to manage and respect people, especially when they are reason you have a job and getting paid! I only gave one star otherwise I couldn’t share my experience with others.

JGerard · 8 August 2026 · Ludlowthompson Tooting

Agent replied · 22 August 2026

Hello JGerard, We’re sorry to hear your experience has not been positive. Please contact us at social@foxtons.co.uk so we can look into this further. Alex,

5/5

Google

Ask for Anisia, if you’re looking for a rental. She is professional, understanding and really prioritises you in your search.

Jarryd · 8 August 2026 · Ludlowthompson Finsbury Park

Agent replied · 22 August 2026

Hi Jarryd, Thank you for your feedback. We're delighted to hear you had a positive experience with our team and appreciate you taking the time to share it. Alex, Foxtons Islington Estate Agents Get it done with London's number 1!

5/5

Google

Anisia and Ketan were very helpful as I navigated the Islington housing market. They offered to show me everything that fitted and were very fast with any questions I had. I would recommend them for anyone looking in the area!

Sebratzan · 8 August 2026 · Ludlowthompson Finsbury Park

Agent replied · 22 August 2026

Hi Sebratzan, Thank you for your kind feedback. We're pleased to hear our team was able to support you throughout your property search and make the process as smooth as possible. We appreciate your recommendation. Alex, Foxtons Islington Estate Agents Get it done with London's number 1!

5/5

Google

Mia was an amazing agent while we were looking for a property to buy. She was attentive and understanding of what we were looking for and was so helpful with driving us between viewings and suggesting other properties to look at. Cannot recommend her enough.

Helena · 1 August 2026 · Ludlowthompson Kennington/Oval

Agent replied · 22 August 2026

Hi Helena, Thank you for your feedback. We’re pleased our team helped you explore your options and supported you throughout your property search. Alex, Foxtons Vauxhall & Oval Estate Agents Get it done with London’s number 1!

5/5

Google

I spent a few hours with Ali, and I couldn’t have asked for a better experience. He was knowledgeable, professional, and always willing to answer every question I had. He presented me with several options, each carefully tailored to my needs, without ever making me feel pressured into making a decision. He is exactly the kind of person you want by your side when buying a home. I would highly recommend him.

Davide · 1 August 2026 · Ludlowthompson Kennington/Oval

Agent replied · 22 August 2026

Hi Davide, Thank you for your review. It’s great to hear our team provided professional advice and took the time to understand what you were looking for. Alex, Foxtons Vauxhall & Oval Estate Agents Get it done with London’s number 1!

5/5

Google

Ali was super helpful in assisting my property search through to completion. Would happily recommend them.

Neel · 1 August 2026 · Ludlowthompson Kennington/Oval

Agent replied · 16 January 2026

We're glad you had a positive experience with the Vauxhall team Thank you for your five star review - We really appreciate your feedback! Sophie, Foxtons Vauxhall & Oval Estate Agents Get it done with London’s number 1!

5/5

Google

I had a fantastic experience working with Matthew Carruthers throughout my property purchase. From the very beginning, he was incredibly diligent, responsive, and proactive, making what can often be a stressful process feel much smoother. Communication was excellent throughout, I was always kept informed of progress, and any questions or issues were dealt with quickly and professionally. His commitment to keeping everything moving and coordinating between all parties really made a difference. Thank you for all your hard work and support. I wouldn't hesitate to recommend your services to anyone looking to buy or sell a property.

Cecilia · 1 August 2026 · Ludlowthompson Tooting

Agent replied · 22 August 2026

Hi Cecilia, Thank you for your review. It’s great to hear our team helped make your property purchase a smoother experience and provided the support and communication you needed throughout. Alex, Foxtons Tooting Estate Agents Get it done with London’s number 1!

5/5

Google

This review is for Tehreen Afgar. What a fabulous estate agent! She is kind and compassionate AND all business, efficient, direct, motivated and intuitive. I did not think I would actually meet any estate agent that I liked or felt comfortable with in London, after a long and complicated process, but Tehreen was the light at the end of the tunnel. You will not find a better person for the job. Thank you Tehreen for everything and above all else thank you for seeing me and treating me as a person and not just a potential sale.

Lowri · 1 August 2026 · Ludlowthompson Dulwich

Agent replied · 22 August 2026

Hi Lowri, Thank you for your review. It's great to hear our team was able to support you through your property search and make the experience a positive one. We really appreciate your feedback. Alex, Foxtons Dulwich Estate Agents Get it done with London’s number 1!

5/5

Google

Ibrahim was fantastic at selecting a range of appropriate properties to show us which met the criteria. He took us between each in person and listened carefully to our feedback and responses. He also drove us back to our starting point once we'd seen all the properties. I couldn't recommend more highly!

Philippa · 1 August 2026 · Ludlowthompson Docklands

Agent replied · 22 August 2026

Hi Philippa, Thank you for your feedback. We’re pleased our team listened to your requirements and helped you explore suitable properties. Alex, Foxtons Wapping Estate Agents Get it done with London’s number 1!

5/5

Google

I had been looking for a new flat for a while before meeting Andrea. He was responsive and helpful, showing me a variety of options that matched my requirements. I’m happy to say it didn’t take long for us to find a great flat. I would happily recommend him.

Tudor · 25 July 2026 · Ludlowthompson Docklands

Agent replied · 22 August 2026

Hi Tudor, Thank you for your review. We’re glad our team was able to understand what you were looking for and help you find a suitable flat. Alex, Foxtons Wapping Estate Agents Get it done with London’s number 1!

5/5

Google

Great experience from start to finish with my recent flat sale. My main contacts were Justin and Ali who were both very professional and communicative throughout the whole process, keeping me updated every step of the way. They helped …

Laura · 22 July 2026 · Ludlowthompson Kennington/Oval

Agent replied · 22 August 2026

Hi Laura, Thank you for your review. We're pleased our team kept you updated throughout … More

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Ludlowthompson

How many reviews does Ludlowthompson have?

Ludlowthompson has 3,451 reviews across its eight offices, rated 4.7 out of 5 overall: 3,451 on Google. A review that appears on several offices' pages, such as the company's Trustpilot, is counted once. Checked 9 October 2026.

Which Ludlowthompson office has the most reviews?

Ludlowthompson Kennington/Oval has the most, with 856 reviews rated 4.7 out of 5, followed by Ludlowthompson Finsbury Park with 712.

Where are Ludlowthompson's offices?

Ludlowthompson Kennington/Oval, 4-6 Clapham Road SW9 0JG; Ludlowthompson Finsbury Park, 8 Blackstock Road N4 2DL; Ludlowthompson Docklands, 3 - 5 Dock Street E1 8JN; Ludlowthompson Tooting, 62 Tooting High Street SW17 0RN; Ludlowthompson Dulwich, 81-83 Lordship Lane SE22 8EP; Ludlowthompson Lewisham / Greenwich, 258 Lewisham High Street SE13 7LB; Ludlowthompson Acton, 172 High Street W3 9NN; Ludlowthompson Kilburn/ West Hampstead, 381 Kilburn High Road NW6 7QE.

Has Ludlowthompson won any awards?

Yes. In The Trusted Agent 2026 awards: Ludlowthompson, Lambeth won Gold; Ludlowthompson, Wandsworth won Gold; Ludlowthompson, London won Trusted Agent; Ludlowthompson, London won Trusted Agent; Ludlowthompson, London won Trusted Agent.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.