5/5
GoogleHe was so helpful. Thanks for your assists Hassan.
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Ludlowthompson estate agents in London
★★★★★
3,465 reviews across 8 offices and 1 platform
Ludlowthompson has eight offices, all in London. Together they have 3,465 reviews on 1 platform, rated 4.7 out of 5 overall.
Our offices
Ludlowthompson's eight offices, most reviewed first. Each has its own page.
- Ludlowthompson Kennington/Oval4-6 Clapham Road, SW9 0JG870 reviews · 870 on Google (4.7)13 in the last 90 days
- Ludlowthompson Finsbury Park8 Blackstock Road, N4 2DL712 reviews · 712 on Google (4.7)6 in the last 90 days
- Ludlowthompson Docklands3 - 5 Dock Street, E1 8JN594 reviews · 594 on Google (4.7)4 in the last 90 days
- Ludlowthompson Tooting62 Tooting High Street, SW17 0RN500 reviews · 500 on Google (4.6)4 in the last 90 days
- Ludlowthompson Dulwich81-83 Lordship Lane, SE22 8EP402 reviews · 402 on Google (4.7)3 in the last 90 days
- Ludlowthompson Lewisham / Greenwich258 Lewisham High Street, SE13 7LB264 reviews · 264 on Google (4.6)0 in the last 90 days
- Ludlowthompson Acton172 High Street, W3 9NN101 reviews · 101 on Google (4.2)0 in the last 90 days
- Ludlowthompson Kilburn/ West Hampstead381 Kilburn High Road, NW6 7QE23 reviews · 23 on Google (4.4)0 in the last 90 days
Latest reviews from every Ludlowthompson office
Newest first, from every platform, with the office each review is about. First names only.
Google4/5
GoogleRating only, no written review.
5/5
GoogleHassan was great taking us around for a flat viewing, and explained very well for all the questions we had, will definitely use their service again when I'm flat hunting (next time!)
5/5
GoogleI dealt personally with Hassan at the Docklands office. I found him to be incredibly helpful, and furthermore, he knows his market very well. I wish we had taken his advice earlier on in December! When we have property to rent again, we will call on his expertise. Keep up the good work. Regards, Mc Quade Investments.
1/5
GoogleHad the worst experience with this agency. They let me an apartment knowing that the shower was not working and never told me until i transferred 6 months rent plus the security deposit. The shower would take weeks to fix as per the porter and plumber. Was dealing with Amirah, she told me she didn’t know, whilst she had an email from the landlord asking her to tell me about the shower issue before i transfer the money. The only way i got out of it was because the landlord was decent and terminated the contract. Avoid.
Agent replied
Dear Aliaa Many thanks for your above review and we’re sorry to read about your experience. In order that we can investigate your concerns fully, I’d appreciate if you could contact us at customerservices@ludlowthompson.com confirming the property address this relates to. We’ll then ensure that you receive a comprehensive reply. Kind Regards ludlowthompson
5/5
GoogleRichard Pedley has been wonderful, always available, a great sounding board and genuinely focused on providing a great customer experience. It is my first time buying a property and I couldnt be happier
5/5
GoogleThanks Mario Papa
5/5
GoogleRating only, no written review.
5/5
GoogleEmma and her team did an excellent job
5/5
GoogleHave only good things to say about company in general and Hassan Bacchus in particular who was helping us in our search for a new home. The overall process of search went smoothly, all steps of the way he was there to help and consult us for any questions. Well deserved 5 star.
5/5
GoogleLola has been wonderful in helping us find the perfect home to rent - she's been super communicative, professional, and patient with all our questions. We've had a great experience with her and ludlowthompson in general, we would definitely recommend!
1/5
GoogleAs other reviews have mentioned, the agents here ask for a good review in order to win some "in house" competition. That's all good and fine if they were actually good at their jobs but it's quite the opposite. Typical snake agents putting on a front. After viewing with Chris he seemed great and immediately followed up the next day to see if there was anything he could do. AND if you could leave a good review for him. You feel pressured to leave a good review because if you don't he will make the process a nightmare... SPOILER ALERT, even with the 5 star review the process from there on was stressful. He was impossible to get a hold of at all hours of the day. When he did finally answer he was pushy to make the move in date a Saturday. Friday afternoon there was still no word if the house would be in liveable conditions and no contract sent over to read. The floors were not done, the house was not clean, there was litter and cups full of cigarette butts all over the backyard. On the morning of the morning of the move in day the cleaners were still in the house and did a sub par job with dust and dirt everywhere. Can't forget the mold on the sink and windows. These were all things he promised to get taken care of for a month but sense he was always unreachable we could never get an answer. The only time we saw him after the review was to sign the contracts at midday on Saturday trying to move in. Chris - your classical sleezy agent. I can guarantee every review stating an agent's name in particular was pressured into that review and then left high and dry until the move in date when they could get paid for making a deal. It backs you into a rock an a hard place not knowing if you will have some where to move into or not so you'll most likely be stuck paying rent at two different houses just incase this one fell through or took an extra day and your stuff was already in the van packed. Sure the house stuff is annoying but I find his lack of professionalism embarrassing and pathetic. He even goes to the extent of complaining he works 6 days a week when so many are out of jobs at the moment. Cry me a river you're still making money for doing such a garbage job.
Agent replied
Dear Justin Many thanks for your above review and we’re sorry to read about your experience. In order that we can investigate your concerns fully, I’d appreciate if you could contact us at customerservices@ludlowthompson.com confirming the property address this relates to. We’ll then ensure that you receive a comprehensive reply. Kind Regards ludlowthompson
5/5
GoogleGreat team over in E1 lead by Emma Nettleingham. Extremely efficient and helpful. I would have no hesitation in using them again.
5/5
GoogleHassan was very helpful letting a property remotely. Very prompt communication throughout the process.
5/5
GoogleRating only, no written review.
5/5
GoogleDaniel who dealt with our rental was great - very responsive, and attentive. A pleasure to deal with.
5/5
GoogleRichard was extremely helpful and knowledgeable showing us around a property today - brilliant!
5/5
GoogleWithin a second viewing Richard Pedley showed me a property I liked, and talked to me about what I need to do to get it. I am pleased with the service provided.
5/5
GoogleRichard has been an absolute dream. He has been incredibly, efficient and friendly. Couldn't have hoped for better help through this incredibly exciting but daunting experience!
5/5
GoogleThe property I viewed was exactly like advertised. I had no surprises or disappointments. Richard was very friendly, helpful and professional. Overall a great experience.
5/5
GoogleWe have been really impressed by Chris' professionalism - even during these stressful pandemic times, we felt the viewing was conducted with clear rules and information, and safety as priority. His warm and enthusiastic demeanor put us at ease and added a much welcome personal touch to what can feel like an anxious process.
5/5
GoogleChris was very helpful and knowledgable with our questions, gave a very professional service and made the whole process smooth and stress free.
5/5
GoogleEstate agent that introduced us to a property that gave us the best 3 years living we have had. They made the initial process very easy with great communication and have supported us throughout our tenancy.
5/5
GoogleChris and Mario have been very helpful, friendly and responsive in our search to rent a new apartment. We do appreciate all the effort they put into it, specially during this hard time.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Ludlowthompson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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Questions about Ludlowthompson
Which Ludlowthompson office has the most reviews?
Kennington/Oval has the most, with 870 reviews rated 4.7 out of 5, followed by Finsbury Park with 712.
Where are the Ludlowthompson offices?
The eight Ludlowthompson offices, by town:
- Acton: 172 High Street, London, W3 9NN
- Docklands: 3 - 5 Dock Street, London, E1 8JN
- Dulwich: 81-83 Lordship Lane, London, SE22 8EP
- Finsbury Park: 8 Blackstock Road, London, N4 2DL
- Kennington/Oval: 4-6 Clapham Road, London, SW9 0JG
- Kilburn/ West Hampstead: 381 Kilburn High Road, London, NW6 7QE
- Lewisham / Greenwich: 258 Lewisham High Street, London, SE13 7LB
- Tooting: 62 Tooting High Street, London, SW17 0RN
Has Ludlowthompson won any awards?
Yes. In The Trusted Agent 2026 awards, London won Trusted Agent, London won Trusted Agent and London won Trusted Agent.
