5/5
Quick process and friendly staff

Trusted Agent profile
Verified
★★★★★
3,451 reviews across 8 offices and 1 platform
Ludlowthompson has 3,451 reviews across eight offices (London, London, London, London, London, London, London and London) and 1 platform, rated 4.7 out of 5 overall. Ludlowthompson Kennington/Oval has the most, 856. Checked 9 October 2026.
3,451
Reviews on Google
All 8 offices
Ludlowthompson's eight offices, most reviewed first. Each has its own page.
Trusted Agent 2026 results for Ludlowthompson. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Quick process and friendly staff
5/5
I have let two properties through these guys in the last 8 months and they have been fantastic. Punctual, committed, professional and helpful at all times, would recommend them unreservedly. In particular, Vinh Dallemagne and Stephen Graham are an asset to the organisation.
4/5
Vinh at Ludlowthomspon has been understanding from the beginning of our search what we wanted and what we expected from our future flat. He has only shown us properties that matched our description making our quest for the perfect flat easier. He has always been very efficient in getting back to us and dealing with the landlord before and after our offer was accepted. Our overall experience was made nicer by his serious and reliable attitude.
5/5
I was contacted by Stephen Graham to discuss renewing the tenancy agreement with my corporate tenants. We discussed the current rental value of the property and what my bottom line would be in terms of negotiating an increase. Stephen's suggestion of going in at a slightly higher figure proved to be correct as he was successful at the first attempt in obtaining an increase from the tenant. I was very pleased with the service provided and the speed in which this matter was resolved. Thanks once again.
5/5
Stephen Graham and the lettings team were 1st class in helping me let my apartment. Friendly, efficient and proactive from the get-go, without being smarmy or pushy as some estate agents can be. They literally ran rings around a competitor.I recommend them highly.
5/5
By far the best estate agent's I dealt with. Always ready to answer the phone, prompt, straightforward and dealt with me like I was a human being rather than a potential cash cow. Built a rapport with some of the agents who did their best to let me know about any potential property as soon as was possible. Highly recommended.
5/5
As a tenant, I've dealt with many real estate agents in my time but this has been my best experience by far. I dealt mostly with Kirsty and Bilal: they were both extremely professional, helpful and always pleasant. Very happy with the level of service.
5/5
Stephen Graham and the lettings team were 1st class in helping me let my apartment. Friendly, efficient and proactive from the get-go, without being smarmy or pushy as some estate agents can be. They literally ran rings around a competitor.I recommend them highly.
5/5
Dealing with ludlowthompson has been an amazing experience, Richard kadua and Jack Hamilton have great knowledge of the local area and work as a very good team. Would recommend them to people to use ludlowthompson Acton, as it has been amazing experience.
5/5
If I were writing this review a couple of weeks ago, I would not have rated them so highly. However, when I was concerned about an issue, our new agent Lois Connellan has been outstanding. She has provided some of the best customer service I have received in the UK from any outlet. Unlike my prior experience with Jacksons Estate Agents who typically ignore or respond slowly to any issue, LudlowThompson has been very prompt on any issues that have occured in our managed flat. I would definitely suggest using this agency as it has been the best experience I have had with any agent thus far.
5/5
The whole experience was really good. Fabien, the agent I spoke with during all the process was really friendly and always reply all my 100 questions quick and providing me with the info I was looking for. I showed my interest in the flat almost 3 month before it was available but everything when smooth and all the `paperwork was done quick and without any problem whatsoever I just moved into my new flat last weekend and I'm very happy to have chosen this agency as everything has been perfect so I’d recommend it to anyone
5/5
Would highly recommend, all questions were answered quickly and the process explained fully. 10 days between viewing house to moving in, couldn't have been a more seamless process, Thankyou Our agent: Jibby Philip
5/5
Excellent - I've been abroad for over 4 years. I have had only one week where my property has been vacant. They have managed and let it all and have been easy to get hold of. Kirsty Eke is the agent to have! Fast to act in times of crisis -with plumbing, boilers breaking, etc. She has been fab
5/5
Fantastic service. Really good. My property manager Kirsty is always super helpful and friendly. It's great to feel that you can rely on your property manager to keep you up to date on any issues regarding the property, and of course get such a speedy to response to any questions you have. Thoroughly recommended! Amanda
5/5
Have just completed a let with Michael Rourke and Daniel Leigh from Ludlow and it was all very quick and painless - both had excellent and professional customer service skills. Would definitely use again and recommend!
4/5
Barrie was very helpful in getting our rent negotiated for us when the lease came up for renewal.
5/5
Have just rented another property with them. Was dealing with Shamsul and Jibby there. Very professional, quick and easy to deal with. Unlike some other agencies will always call you back and get everything done quick and professional. Will recommend to everyone!
5/5
A great experience - I rented a flat off them a year ago and had a very easy time securing the flat. There are no hidden or inflated charges and the staff and Property Manager team are brilliant (Kirsty Eke especially!). Their 'My Account space on their website is useful to keep all relevant documents safe.
5/5
We were very impressed with the service provided to us by Harriett of the Islington office. She did a very good job of finding out what we were looking for and showing us everything relevant as soon as possible. She was friendly and efficient and we'd recommend her to anyone looking to let in Islington.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Ludlowthompson has 3,451 reviews across its eight offices, rated 4.7 out of 5 overall: 3,451 on Google. A review that appears on several offices' pages, such as the company's Trustpilot, is counted once. Checked 9 October 2026.
Ludlowthompson Kennington/Oval has the most, with 856 reviews rated 4.7 out of 5, followed by Ludlowthompson Finsbury Park with 712.
Ludlowthompson Kennington/Oval, 4-6 Clapham Road SW9 0JG; Ludlowthompson Finsbury Park, 8 Blackstock Road N4 2DL; Ludlowthompson Docklands, 3 - 5 Dock Street E1 8JN; Ludlowthompson Tooting, 62 Tooting High Street SW17 0RN; Ludlowthompson Dulwich, 81-83 Lordship Lane SE22 8EP; Ludlowthompson Lewisham / Greenwich, 258 Lewisham High Street SE13 7LB; Ludlowthompson Acton, 172 High Street W3 9NN; Ludlowthompson Kilburn/ West Hampstead, 381 Kilburn High Road NW6 7QE.
Yes. In The Trusted Agent 2026 awards: Ludlowthompson, Lambeth won Gold; Ludlowthompson, Wandsworth won Gold; Ludlowthompson, London won Trusted Agent; Ludlowthompson, London won Trusted Agent; Ludlowthompson, London won Trusted Agent.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.