5/5
GoogleDarnell at the Oval office was a real gem, helpful and a speedy replier. You won't go far wrong with Darnell if looking for a new flat.
Trusted Agent profile
Verified
Ludlowthompson estate agents in London
★★★★★
3,457 reviews across 8 offices and 1 platform
Ludlowthompson has eight offices, all in London. Together they have 3,457 reviews on 1 platform, rated 4.7 out of 5 overall.
Want a trusted local agent to help?
Tell us what you need and up to 3 trusted local agents will be in touch.
Our offices
Ludlowthompson's eight offices, most reviewed first. Each has its own page.
- Ludlowthompson Kennington/Oval4-6 Clapham Road, SW9 0JG862 reviews · 862 on Google (4.7)32 in the last 90 days
- Ludlowthompson Finsbury Park8 Blackstock Road, N4 2DL712 reviews · 712 on Google (4.7)6 in the last 90 days
- Ludlowthompson Docklands3 - 5 Dock Street, E1 8JN594 reviews · 594 on Google (4.7)6 in the last 90 days
- Ludlowthompson Tooting62 Tooting High Street, SW17 0RN500 reviews · 500 on Google (4.6)5 in the last 90 days
- Ludlowthompson Dulwich81-83 Lordship Lane, SE22 8EP402 reviews · 402 on Google (4.7)6 in the last 90 days
- Ludlowthompson Lewisham / Greenwich258 Lewisham High Street, SE13 7LB264 reviews · 264 on Google (4.6)0 in the last 90 days
- Ludlowthompson Acton172 High Street, W3 9NN101 reviews · 101 on Google (4.2)0 in the last 90 days
- Ludlowthompson Kilburn/ West Hampstead381 Kilburn High Road, NW6 7QE23 reviews · 23 on Google (4.4)0 in the last 90 days
Awards
The Trusted Agent 2026 results for Ludlowthompson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Ludlowthompson office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleAdam recently helped me secure my first property. As a first time buyer, I couldn't have asked for more. Always contactable, very approachable and extremely helpful. Much appreciated, Micheal
5/5
GoogleWe are private landlords and LT has been helping finding us tenants. All people they found are great tenants. Alex has been the main person we have been always dealing with. He is on the top of things, kept us updated what’s going on, etc. Thank you for all your work for us.
5/5
GoogleExtremely professional service - a credit to their industry. I would not think twice about using them again! Thank you for all of your patience, help and assistance!
5/5
GoogleMy experience renting out my flat with Alex was very good. He was professional and friendly and always kept me updated. I would certainly recommend,!
5/5
GoogleSurasak is the best estate agent I’ve ever encountered. He was helpful and pleasant throughout the process, and never pushy. He was pivotal in keeping us up to speed and keeping things moving during the conveyancing process. I’d recommended him to anyone I know and would happily work with him again.
5/5
GoogleKirsty and her team helped sell my flat and nothing was too much trouble. Great client service and very responsive and professional at all times. Thanks everyone
1/5
GoogleThe single most rude customer service I have EVER encountered. After a harrowing day at a family funeral and work I get a call from some absolute dreadful woman. Whilst I don't at all mind being called by genuine lettings agents, when I told her I was unable to talk at the time she shouted over me 'IS IT A YES OR A NO?' in the most rude way and slammed the phone down. I seriously suggest EVERYONE steer clear of this agency. If that's how they treat potential tenants could you imagine how they treat current ones? If I knew her name I would 100% name and shame here publicly. I've formally complained and received no reply too... thanks a lot Ludlow... top notch service.
Agent replied
Dear Sneha, We would like to apologise for your negative experience with one of our offices. At ludlowthompson we pride ourselves on our customer service, so it is always extremely disappointing to hear that a customer's expectations have not been met and we are very sorry that you have found cause to complain. We would like to learn more about your specific situation and make things right. If you wouldn't mind emailing our Customer Services department at customerservices@ludlowthompson.com at your earliest convenience, it would be greatly appreciated. We look forward to speaking with you and working towards earning back your business. Kind regards, The ludlowthompson Team
5/5
GoogleAyman Mostafa has been a truly excellent sales negotiator for us. Great communication, always accommodating and available for us, and at all times courteous and friendly. Highly recommended.
5/5
GoogleHaider has been very professional and always willing to help.I recommend him without a shadow of a doubt....
5/5
GoogleI had a great experience since the beginning of my relation with Foxton. Viviana, the estate agent who helped us, was exceptional from the beginning. She understood us very soon and showed us only houses fitting our needs. She helped us through the whole process, which was great considering we're first time buyers. She also constantly kept us up to date with the completion of each step and reassured us on any doubt we may have had. I couldn't have asked for anything better.
5/5
GoogleRating only, no written review.
5/5
GoogleExcellent service, particularly from Rashid Islam who went every extra mile to give my family and I the best possible assistance, and fulfilled all our needs with the best of smiles on his face. Would definitely recommend him to everyone!
1/5
GoogleRating only, no written review.
1/5
GoogleRude staff.
Agent replied
Dear LWCC, We would like to apologise for your negative experience with our team. At ludlowthompson we pride ourselves on our customer service, so it is always extremely disappointing to hear that a customer's expectations have not been met and we are very sorry that you have found cause to complain. We would like to learn more about your specific situation and make things right. If you wouldn't mind emailing our Customer Services department at customerservices@ludlowthompson.com at your earliest convenience, it would be greatly appreciated. We look forward to speaking with you and working towards earning back your business. Kind regards, The ludlowthompson Team
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
2/5
GoogleRating only, no written review.
5/5
GoogleHad a good experience viewing properties with Keith, he was responsive and professional
5/5
GoogleVery kind staff. Especially Eden, the letting agent I dealt with. Excellent service.
5/5
GoogleGreat service from Keith - knowledgeable and friendly. He showed us around two properties and did it with great enthusiasm.
5/5
GoogleI rented a house form them. Always helpful, replying to emails quickly and dealing with everything with a friendly and proffesional attitude. Very recommended.
1/5
GoogleAbsolutely terrible service with this estate agency. Very poorly run and nothing was dealt with in the property. Would not recommend at all!! If you want damp, mould, rats running around and a landlord who doesn't give a damn then check this place out!
5/5
GoogleWe are really happy with the service of Keith Choruma he done really great job helping us to get our new home. Such a positive person.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Ludlowthompson
Which Ludlowthompson office has the most reviews?
Kennington/Oval has the most, with 862 reviews rated 4.7 out of 5, followed by Finsbury Park with 712.
Where are the Ludlowthompson offices?
The eight Ludlowthompson offices, by town:
- Acton: 172 High Street, London, W3 9NN
- Docklands: 3 - 5 Dock Street, London, E1 8JN
- Dulwich: 81-83 Lordship Lane, London, SE22 8EP
- Finsbury Park: 8 Blackstock Road, London, N4 2DL
- Kennington/Oval: 4-6 Clapham Road, London, SW9 0JG
- Kilburn/ West Hampstead: 381 Kilburn High Road, London, NW6 7QE
- Lewisham / Greenwich: 258 Lewisham High Street, London, SE13 7LB
- Tooting: 62 Tooting High Street, London, SW17 0RN
Has Ludlowthompson won any awards?
Yes. In The Trusted Agent 2026 awards, London won Trusted Agent, London won Trusted Agent and London won Trusted Agent.
Want a trusted local agent to help?
Tell us what you need and up to 3 trusted local agents will be in touch.
