Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleMe and my husband were dealt with by Chris and I have to say he was incredibly professional, patient and attentive throughout the whole process. Such a lovely guy and definitely knows his job very well. I highly recommend using this estate agents as I'm certain you will have a positive experience too. Thank you so much for your help Chris and thank you for making it a smooth and pleasant experience!
Alicia · 19 August 2019 · Ludlowthompson Finsbury Park
Agent replied
Hi Alicia,
Thank you for taking the time to review your experience with Chris.
It’s lovely to hear he made the process a pleasant one for you.
We look forward to finding you your next home.
Kind Regards
Daniela - Lettings Manager
★★★★★ 5/5
GoogleClaire has been so helpful during my apartment search. She always answers emails and calls quickly and has given us great advice. I am very grateful for finding her in my house search!
A · 16 August 2019 · Ludlowthompson Docklands
★★★★★ 5/5
GoogleAmirah has been really helpful and patient all the way. Really appreciate it!
by Jennifer
蔡宜庭 · 15 August 2019 · Ludlowthompson Docklands
Agent replied
Hi Jennifer, thank you so much for your feedback!
If there is anything else we can help you both with, please do not hesitate to contact us.
★★★★★ 5/5
GoogleHad a valuation with Jonathan who seemed friends and knowledgeable.
Anton · 12 August 2019 · Ludlowthompson Acton
★★★★★ 5/5
GoogleHad fantastic viewing with Jonathan the other day. Very knowledgable and couldn’t have helped us more. We’re still looking but felt compelled to write a review. Great impartial advice, and didn’t feel pressured like some of the other agents out there. Would definitely recommend this branch! I 10/10
Bauh · 12 August 2019 · Ludlowthompson Acton
★★★★★ 5/5
Googlehonestly I'm surprised by the speed and honesty, very professional and everything is written
Juan · 12 August 2019 · Ludlowthompson Finsbury Park
Agent replied
Thank you for the great feedback Juan-Carlos, it’s much appreciated!
★★★★★ 5/5
GoogleHassan helped me to find a property and has been there every step of the way since. Excellent customer service and attention to detail. Hassan clearly is prepared to go the extra mile for his clients and I can’t recommend him highly enough.
James · 12 August 2019 · Ludlowthompson Docklands
Agent replied
Thank you for your review James. We're really glad you had a positive experience with Hassan, and we will make sure to pass on your comments to him!
★★★★★ 5/5
GoogleAlex and Natalie recently showed me around properties, and were very helpful and professional given that I had little experience
David · 9 August 2019 · Ludlowthompson Docklands
★★★★★ 5/5
GoogleDealt with Conor - great guy and very starightforward to deal with. :)
Dom · 5 August 2019 · Ludlowthompson Tooting
Agent replied
Hi Dom,
Thanks for your review regarding your experience with our Tooting office. We really appreciate the 5 star rating and if we can be of any assistance to you in the future please don’t hesitate to get in touch.
Regards
ludlowthompson
★★★★★ 5/5
GoogleConor was very knowledgeable and approachable. Highly recommend.
Ruth · 5 August 2019 · Ludlowthompson Tooting
Agent replied
Hi Ruth
Thank you very much for taking the time to leave a review for our negotiator Conor. Every source of feedback is really important to us and we would like to thank you for awarding us five stars.
★★★★★ 5/5
GoogleConor Bunn was great - super friendly and sent us all the details we requested straight away
Caroline · 5 August 2019 · Ludlowthompson Tooting
Agent replied
Hi Caroline, We are really pleased to read your positive review regarding the service from our Tooting Office. We really value feedback so thank you very much for taking the time to leave a review.
Many Thanks
ludlowthompson
★★★★★ 5/5
GoogleConor has been a terrific help in our efforts to sell our house, has provided many options and suggestions on the best approach to a sale which would be right for us and very much appreciate all his efforts.
Ruwan · 5 August 2019 · Ludlowthompson Tooting
Agent replied
Hi Ruwan. Thanks for taking the time to leave a review for our negotiator Conor. I will be sure to pass on your kind words.
★★★★★ 5/5
GoogleGreat service from the Tooting team. Got the property straight on the market (despite less than helpful outgoing tenants), found new tenants almost immediately and then persevered through various challenges to ensure move out and move in went ahead smoothly. Michael Rourke is always my first call when the property is coming free and thanks also to William Marques for being so responsive.
Faiyaz · 5 August 2019 · Ludlowthompson Tooting
Agent replied
Dear Faiyaz,
Thank you for taking the time to leave a review for our Tooting lettings team. We always aim to provide a personally tailored experience to all of our customers, and it’s wonderful to hear such positive feedback about members of our team!
★★★★★ 4/5
GoogleI found Marta Duda exceptionally helpful. Unfortunately, despite all her efforts and patience with me I could not reach an acceptable offer to purchase a property from her on this occasion. However, I would definitely keep in touch with her and hopefully one day I will be able to purchase something suitable for my needs and in my price range. Great service received from Marta (Tooting location).
Chantel · 5 August 2019 · Ludlowthompson Tooting
★★★★★ 5/5
GoogleI have just completed on a property with the assistance of Gerard who was brilliant from first viewing through the conveyancing challenges and finally got us over the line. Gerard was incredibly helpful and supportive and even broke off from his holiday to address an urgent issue. I hope not to be buying or selling in the immediate future but would not hesitate to contact Gerard first if that was the case. Highly recommend.
Julie · 5 August 2019 · Ludlowthompson Tooting
Agent replied
Hi Julie,
Thanks for the review, great to hear our sales manager Gerard was able to provide you with 5 star service from start to finish, and even assisting during his holiday!
We hope to work with you again in the future.
Regards
ludlowthompson
★★★★★ 5/5
GoogleLooking for a new home can often seem pretty daunting but with the help of Natalie and Alex from Ludlowthompson docklands the process has been wonderful. Unlike many estate agents I have dealt with in the past, they are extremely attentive, professional and have impressive knowledge of their feild.
Beverly · 5 August 2019 · Ludlowthompson Docklands
Agent replied
Thank you for your feedback Beverly! It is wonderful to hear you had a positive experience with us. We will ensure that Natalie and Alex are made aware of your review.
Kind regards
ludlowthompson
★★★★★ 5/5
GoogleAlthough I have yet to move in, Vijay has been very responsive and helpful with both the property search and securing a flat, as well as being flexible around our busy schedule
Jess · 5 August 2019 · Ludlowthompson Docklands
Agent replied
Thank you so much Jess! Please don’t hesitate to contact me if you have any issues with your move in.
Kind regards,
Vijay
★★★★★ 5/5
GoogleVijay has been such a champion in helping two South Africans find a home in busy London. He replied to our copious amount of emails with such detail and was so knowledgable about the area and surrounds. Was such a pleasure to meet him. Thank you
Arielle · 5 August 2019 · Ludlowthompson Docklands
Agent replied
Thank you so much for your kind words Arielle! It was pleasure meeting you too and I hope you enjoy London the same way you do in South Africa.
Kind regards,
Vijay
★★★★★ 5/5
GoogleExcellent agency. I used them for both managing my rental and selling my property. Great service and responsive people. Recommend.
Craig · 5 August 2019 · Ludlowthompson Docklands
Agent replied
Hello Craig,
Thank you for your kind words. You have been a valued client over the years and we are delighted to have successfully sold your property.
Wish you all the best moving forward.
Kindest Regards,
Ludlowthompson Sales & Lettings Team
★★★★★ 5/5
GoogleNatalie holds brilliant customer care, and understand the housing market. She goes the extra mile to help you find the perfect home. would highly recommend Natalie. Thank you again Natalie
Malik · 5 August 2019 · Ludlowthompson Docklands
Agent replied
Thank you for your feedback Malik! We are very pleased to hear of you positive experience!
★★★★★ 5/5
GoogleChris showed us round a flat and was super friendly and knowledgeable. Fast response to emails as well.
Max · 1 August 2019 · Ludlowthompson Finsbury Park
Agent replied
Hi Max,
Thank you for taking your time to leave such great feedback.
Really pleased to hear you had a positive experience.
Kind Regards,
Chris
★★★★★ 5/5
GoogleHad a valuation with Jonathan who seemed friends and knowledgeable.
Anthony · 31 July 2019 · Ludlowthompson Acton
★★★★★ 1/5
GoogleTruly terribly service. Can only be described as the Alan Partridge of estate agents. Mislead us, telling us that we had to raise our offer to several years. When meeting the landlord he was shocked that our offer had even been accepted and wanted the complete opposite. To try and bargain for an offer is one thing but to lie to both the prospective tenants & landlord is another. Completely self-serving and uncontactable in times of need. Go elsewhere.
Eleanor · 31 July 2019 · Ludlowthompson Acton
Agent replied
Dear Eleanor, we are truly sorry you were unhappy with your experience, we are well known for our transparency and excellent communication, and regret that you feel misled. Unfortunately in this instance it seems we did not have all the information up front in order to advise you correctly, but worked to refund your deposit as quickly as possible, so as to not hold up your property search.
We hope that in the future you give us the opportunity to earn back your trust and let us assist you if you are ever in search of another rental property.
If you have any further concerns please feel free to send an email to customerservices@ludlowthompson.com
Kind regards,
The ludlowthompson team
★★★★★ 5/5
GoogleMy experience was great!
Jonathan Akinola was very helpful about the 2 bedroom property. Our communication was easy and professional.
I highly recommend it!!
Xena · 31 July 2019 · Ludlowthompson Acton
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
