★★★★★ 1/5
GoogleMy landlord signed on with them to manage his properties and had nothing but poor service and harrassing calls, avoid like the plague Edit: in teply to the answer, you tired to arrange a visit on multiple occasions due to your own failures, i never signed anything or agreed to anything with you, prefering to keep my current arrangement of paying my rent to my landlord and not a 3rd party, despite being informed of this you have called on multiple occasions alleging that i owe you money, i have never been aggressive though the rude part is true it dosent mention the rudeness,arrogance and condescension of your staff member which is what caused the rudeness
Tom · 10 October 2025 · Lovelle Grimsby Sales
Agent replied · 23 November 2024
Thank you for taking the time to leave us a review Tom. It think it is important that we clarify this situation so that the people reading this have a full understanding and can then make an informed judgement.
Your landlord asked us to manage your property in January of this year and following that instruction we wrote to you advising of this and asking that you pay the rent to us. We also requested a visit to your property so that we could check that it is of a good standard. This took many attempts to arrange and when the visit was successful, we wrote to you, advising you of our concerns. Since then we have contacted you on a number of occasions due to your rent not being paid. You have responded with a refusal to cooperate whilst also being rude and aggressive to staff members, stating that you do not have a contract with ourselves.
It would seem that in trying to resolve this situation with you, you have chosen to leave a negative review of the team and company rather than deal with the matter in hand.
We are always happy to work with our customers and our team are always polite and courteous and will be happy to accept your call to resolve the non-payment issue.
Kind regards, Sam
★★★★★ 5/5
GoogleHave sold all my houses with Lovelles, great communication, friendly, knowledgable and professional. Went above and beyond to keep me informed and keep matters moving when sometimes this process isn’t always as straightforward as we would like. Made the process simple and easy to follow and due to their attention to detail, all the little bits and bobs you probably don’t even think about are taken care of with ease and a friendly tone. Would recommend every time! Credit to the team there! ⭐️⭐️⭐️⭐️⭐️
Sinead · 10 October 2025 · Lovelle Grimsby Sales
Agent replied · 10 October 2026
Thank you, Sinead!
★★★★★ 5/5
GoogleI’ve recently been into Lovelle Estate Agency to enquire about some properties and I can’t thank the girls enough for their help! You’ve provided me with expert guidance from the start and pointed me in the right direction for my forever home.
Thank you again for everything!
Allana · 10 October 2025 · Lovelle Skegness
Agent replied · 17 June 2025
So pleased we helped your exciting journey! Your positive words mean the world to us.
★★★★★ 5/5
GoogleI purchased a property through lovelles last year and had the exceptional support of Sam from day one. From booking the first viewing through to completion day, Sam was available every single week I phoned to answer my questions. When an answer wasn't known she did everything she could to find it out, she went above and beyond to chase solicitors and vendors and her constant updates allowed me to continue on a lengthy process where most people might have dropped out. I've found a friend in Sam and would recommend the agents and Sam to make the journey as sooth and painless as possible. Thank you for everything ❤️
Laura · 10 October 2025 · Lovelle Skegness
Agent replied · 16 June 2025
Sam is so pleased to hear she did a great job. Thank you so much for your kind words.
★★★★★ 5/5
GoogleLovelle's Estate agents both sold and purchased properties for me. The transactions were 6 months apart.
Becky was efficient, patient and good humoured during both sale and purchase.
No question was to small or unusual for her to handle.
All Lovelle's Skegness staff were extremely helpful.
I would have no hesitation in recommending this Agency.
Thanks
Pete
Peter · 10 October 2025 · Lovelle Skegness
Agent replied · 14 June 2025
Thank you, Pete! It was a pleasure helping with both your sale and purchase. We’re so glad Becky and the team made the process smooth and positive for you. Your recommendation means a lot!
★★★★★ 5/5
GoogleKaren at Lovelle was amazing. Customer service was so good. Karen was both professional and kind and helped me get my new home. Thank you!!
Sarah · 7 October 2025 · Lovelle Lincoln
★★★★★ 1/5
GoogleThis is a really late post..13 years to be exact. These jokers put advertised my house for about a year, had one viewing no offers, all based on their recommended valuation. I really had to move for work purposes so I decided to part exchange for a new build. All done off my own back. Anyway opened up a bill for £1.7k from Lovelle for commission, even though they did bugger all to promote my house sale. Refused to pay, they threatened court action unless I payed half. Naively I did. Nasty firm, hope they've improved over the years.
Darren · 5 October 2025 · Lovelle Scunthorpe
★★★★★ 5/5
GoogleRobert was very helpful, when enquiring about a property. Thank you
Pam · 5 October 2025 · Lovelle Humberston
Agent replied · 6 October 2025
Thank you so much for your lovely 5-star review! I’m really pleased to hear that Robert was so helpful when you got in touch about a property. Your feedback will mean a lot to him. Best wishes, Samantha
★★★★★ 5/5
GoogleI cannot praise Lovelles Lincoln enough they were extremely helpful, professional, and guided me through the process every step of the way. I would highly recommend the Lovelle Lincoln Team. Thank you for making a difficult time very easy for me.
Judith · 2 October 2025 · Lovelle Lincoln
★★★★★ 4/5
GoogleOur sale has been a long difficult process , due to an un cooperative seller's solicitor. Luckily the lovelle director. Lewis. used his experience to coax them into action, and eventually completion. Which saved the sale.
Dave · 1 October 2025 · Lovelle Grimsby Sales
Agent replied · 21 October 2025
Thank you, Mr Baker! We look forward to working with you on the next property.
★★★★★ 5/5
GoogleLee went above and beyond for us throughout the full process. Couldn’t ask for a better estate agent. The full team clearly enjoy what they do and it shows.
Adam · 30 September 2025 · Lovelle Cottingham
Agent replied · 17 October 2025
Dear Adam, We're absolutely thrilled to hear that Lee and our team exceeded your expectations! It's our passion to deliver top-notch service throughout your journey. Your feedback is a testament to our commitment to enjoyment and excellence in all we do. Thank you for choosing us and sharing your positive experience. We look forward to assisting you again in the future! Warmest regards, Lovelle
★★★★★ 5/5
GoogleJames and Josh thank you for all your help in our recent sale. James thanks for being patient and understanding especially in the last 3 weeks very stressful all round. We think you went above and beyond.
Regards Steve & Lyn.
Susan · 28 September 2025 · Lovelle Grimsby Lettings
Agent replied · 21 October 2025
Thank you for taking the time to leave a review :)
★★★★★ 5/5
GoogleJames went above and beyond for our house sale. James regularly kept us in the loop and chased others when needed. James was honest and realistic with expectation setting. We felt reassured with his advice especially when the sale became complex. I would absolutely recommend Lovelle.
Bethany · 24 September 2025 · Lovelle Grimsby Sales
Agent replied · 21 October 2025
Hi Bethany, thank you for taking the time to leave us a review.
★★★★★ 1/5
GoogleBEWARE PROSPECTIVE TENTANTS AND LANDLORDS - Would give 0 stars if I could in order to leave a review to pre warn people that the staff lie which is completely unprofessional. I have luckily had the chance as a landlord to experience this …
Charlotte · 16 September 2025 · Lovelle Lincoln
Agent replied · 13 September 2025
Thank you for taking the time to share your feedback. I am sorry to hear that you feel disappointed with your experience. … More
★★★★★ 5/5
GoogleBought a house through Lovelle and they were superb.
All staff were super friendly and informative, which made the process so easy!
Shane · 11 September 2025 · Lovelle Humberston
Agent replied · 8 October 2025
Thank you so much for your kind words! We’re so pleased we could make the process easy for you. Wishing you lots of happiness in your new home., Sam, Suzanne, Elaine & Jasmin 🌸 …
★★★★★ 5/5
GoogleSuch a great experience with this estate agents. Really efficient and helpful and Lee was amazing at directing us to the right home for us. Would highly recommend. Our sale moved along quickly with no issues and communication was outstanding.
Jade · 10 September 2025 · Lovelle Cottingham
★★★★★ 5/5
GoogleExcellent service from start to finish, Bailey & Zoe did a wonderful job in listing the property and efficiently marketing it, ensuring I was kept up to date from offer to completion. Would highly recommend the office to all
Datta · 6 September 2025 · Lovelle Gainsborough
Agent replied · 8 October 2025
Dear Datta Ajay, We're thrilled to hear about your positive experience with Bailey, Zoe, and our team! Thank you for your kind words and for recommending our office. It was our pleasure to guide you from listing to completion and keep you informed every step of the way. We look forward to assisting you again in the future! Warm regards
★★★★★ 5/5
GoogleThis proved to be a long arduous journey with many peaks and troughs. We appreciated the professional support given by all the staff in eventually getting us over the line. This is not a journey that I'd like to repeat so many thanks for the support.
Peter · 4 September 2025 · Lovelle Humberston
Agent replied · 8 October 2025
Thank you for your kind words. We know it was a long journey, so we’re really pleased we could support you through to the finish line. Wishing you all the best for the future., Sam, Suzanne, Elaine & Jasmin 🌸 …
★★★★★ 5/5
GoogleVery knowledgeable agent - Lee Wardby. Pointing out finer details, all questions answered fully. An even better version of Kirsty and Phil from location location location!
Gary · 19 August 2025 · Lovelle Cottingham
★★★★★ 5/5
GoogleWe chose to sell our property with Lovelle after having a number of different agents come and give us an appraisal; Lovelle had the expertise and professionalism we were looking for to market and help us sell our property. We were very impressed with Lewis and his team, and although we didn't have many viewings, we were able to secure a sale, and relatively quickly. In addition Lewis was very helpful to us with his advice on our prospective purchase (which was with another agent who we didn't have any confidence with) and he also put us in touch with a mortgage advisor to enable us to secure our purchase as we were buying before selling.
M · 16 August 2025 · Lovelle Grimsby Lettings
Agent replied · 21 October 2025
Thank you, Mr Burt!
★★★★★ 5/5
GoogleI would highly recommend Lovelle's, Jasmin was very professional and friendly and was always on hand to answer any questions I had. Fantastic service, great team :-)
Lisa · 13 August 2025 · Lovelle Humberston
Agent replied · 8 October 2025
Thank you so much for your recommendation! We’re delighted to hear Jasmin was able to support you throughout, and we’ll be sure to share your kind words with the team., Sam, Suzanne, Elaine & Jasmin 🌸
★★★★★ 5/5
GoogleLee Waudby was great to deal with and would highly recommend. makes the difficult job of purchasing properties a lot easier.
Robert · 12 August 2025 · Lovelle Cottingham
Agent replied · 17 October 2025
Dear Robert, We're thrilled to hear about your positive experience with Lee Waudby. Our team always strives to simplify the property-buying process, and it's wonderful to know Lee was able to do just that for you. Thank you for choosing us and for your high recommendation. We look forward to assisting you again in the future. Best wishes, Lovelle
★★★★★ 5/5
GoogleCraig at Lovelle was fab. Super helpful and really knowledgeable. I would absolutely go to him again.
Elizabeth · 12 August 2025 · Lovelle Cottingham
Agent replied · 17 October 2025
Dear Elizabeth, Thank you so much for your kind words and the fantastic 5-star review! We're thrilled to hear about your positive experience with Craig. Our team prides itself on offering knowledgeable and helpful service, and it's great to know Craig exemplified this for you. We look forward to the opportunity to assist you again in the future. Warm regards, Lovelle
★★★★★ 5/5
GoogleCraig helped me buy our forever home,what an amazing person he is nothing was ever to much trouble and made the journey so easy thank you again for all you did
Liz · 12 August 2025 · Lovelle Cottingham
Agent replied · 17 October 2025
Dear Liz Thompson, Thank you immensely for your kind words! It was truly a pleasure assisting you in finding your forever home. Craig is indeed a testament to our commitment to excellent service. Your satisfaction is our top priority, and we're thrilled to have made your journey seamless. We look forward to being there for you if you ever need us in the future. Warm regards, Lovelle
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