Trusted Agent profile Β· Lincolnshire and North Lincolnshire

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Lovelle reviews in Grimsby, Gainsborough, Lincoln and 9 more

4.4

β˜…β˜…β˜…β˜…β˜… Great

1,333 reviews across 14 offices and 4 platforms

lovelle.co.uk

Lovelle has 14 offices, in Grimsby (two offices), Gainsborough, Lincoln, Humberston, Skegness, Louth (two offices), Brigg, Market Rasen, Mablethorpe, Cottingham, Hull and Scunthorpe (Lincolnshire and North Lincolnshire). Together they have 1,333 reviews on four platforms, rated 4.4 out of 5 overall.

Google logo

4.3 / 5

1,125

Reviews on Google

All 14 offices

Facebook logo

4.9 / 5

27

Reviews on Facebook

All 14 offices

View Agents logo

5.0 / 5

13

Reviews on View Agents

All 14 offices

Direct reviews logo

4.9 / 5

168

Reviews on Direct reviews

All 14 offices

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Lovelle's 14 offices, most reviewed first. Each has its own page.

Latest reviews from every Lovelle office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

An outstanding estate agent! We recently had outstanding service from Lovelle Bacons estate agents Grimsby office. Who sold our house for us and found us an apartment to rent. We originally invited two estate agents to value the property. One of those new online estate agents with a colourful name and a 'real' estate agent. We are very pleased we did this as Lewis's valuation was Β£50,000 more! We chose Lovelle Bacons and enjoyed their highly professional service. Within 48 hours our house was sold! I would particularly like to thank Lewis and James for their highly professional service. We then used Lovelle Bacon to find an excellent apartment to rent on a temporary basis. Once again we had excellent service from them and found an ideal apartment. Our experience with Lovelle Bacons was positive from beginning to end. I would highly recommend them to anyone as a very efficient outstanding, professional estate agents. We were very pleased we made the right choice and used a 'real' estate agent.

Andrew Β· 22 December 2018 Β· Lovelle Grimsby Lettings

Agent replied Β· 20 December 2024

Wow, thank you so much for this brilliant feedback. It makes us so proud of our Grimsby team who just keep delivering! We will be sure to oss your comments on. All the best, Lovelle Bacons.

5/5

Google

Thank you Becky and Connor for your assistance. Freindly professional service. Simon McLennan

Simon Β· 20 December 2018 Β· Lovelle Skegness

Agent replied Β· 18 December 2024

Thank you very much for the feedback Simon, much appreciated!

5/5

Google

We have just used Lovelle for our sale and purchase and we have nothing but praise for their handling and professionalism throughout, there were times when they worked really hard for us dealing directly with solicitors to get our properties finalised,i would definitely recommend them.

Philip Β· 20 December 2018 Β· Lovelle Skegness

Agent replied Β· 18 December 2024

Thank you very much for the kind words. Hope you have settled into your new home!

5/5

Google

Absolutely brilliant. Connor a very pleasant young man, answered any questions, didn't pressure us and make us feel rushed. He most certainly knew the are which convinced us that the house was right for us..... Well done great team xx

Nick Β· 20 December 2018 Β· Lovelle Skegness

Agent replied Β· 18 December 2024

That is excellent to hear. Connor is indeed a very knowledgeable and conscientious colleague and he puts his heart and soul into what he does. It is so lovely that you have taken the time to place a review. It means the world to us and especially Connor. He will certainly be walking extra tall today. Thank you once again for taking the time to place the review on google.

5/5

Google

Absolutely lovely estate agents. Any issue I had during the process of purchasing my house they we quick to chase! Becky in particular! Her personality is second to none and she really put me and ease with everything. Kate and Dawn were also big help and just genuinely lovely people! Will never be able to thank them enough, definitely recommend buying through them if they are the agency selling the house for you 😊😊

Kayleigh Β· 20 December 2018 Β· Lovelle Skegness

Agent replied Β· 18 December 2024

Hi Kayleigh, thank you so much for your kind words. They really are appreciated. I hope your are settling into your new home. You will have to come and see us when you have five minutes and tell us how it's all going!

5/5

Facebook

Great throughout the whole process.

William Β· 30 November 2018 Β· Lovelle Gainsborough

5/5

Google

Absolutely brilliant service. Tracey Clement came to do a valuation and really took the time to actually look at the house, discuss it’s β€˜quirks’ and came to a realistic conclusion - unlike one other company who barely bothered to look … More

Sarah Β· 9 November 2018 Β· Lovelle Louth Lettings

Agent replied Β· 7 November 2025

Dear Sarah, we are thrilled to read this, thank you so much for taking the time to describe your experience. Tracey and the team are really appreciative of your comments. We often struggle to describe to potential future customers what makes us different and your review has helped us greatly. Thank you once again for taking the time to post this. It means a lot.

5/5

Google

Absolutely brilliant service. Tracey Clement came to do a valuation and really took the time to actually look at the house, discuss it’s β€˜quirks’ and came to a realistic conclusion - unlike one other company who barely bothered to look around, but merely whipped out a load of print outs of prices for other (what they considered) β€˜comparable’ properties (which they REALLY weren’t ). Thank you Lovelles - you have restored my faith !

Sarah Β· 1 November 2018 Β· Lovelle Louth Sales

Agent replied Β· 21 June 2024

Dear Sarah, we are thrilled to read this, thank you so much for taking the time to describe your experience. Tracey and the team are really appreciative of your comments. We often struggle to describe to potential future customers what makes us different and your review has helped us greatly. Thank you once again for taking the time to post this. It means a lot.

5/5

Facebook

Always friendly, keeps you in the loop

Gemma Β· 11 September 2018 Β· Lovelle Gainsborough

5/5

Google

Rating only, no written review.

Elitsa Β· 27 August 2018 Β· Lovelle Grimsby Sales

Agent replied Β· 25 August 2024

Thank you so much for the 5 star review. Our customer service is so very important to us. Thank you for taking the time to leave us 5 stars.

5/5

Google

Rating only, no written review.

Ryan Β· 27 August 2018 Β· Lovelle Grimsby Sales

Agent replied Β· 25 August 2024

Thank you Ryan for the five star review, they mean a lot to our team.

3/5

Google

Rating only, no written review.

Xian Β· 27 August 2018 Β· Lovelle Grimsby Sales

3/5

Google

Ok

Olivia Β· 27 August 2018 Β· Lovelle Grimsby Sales

Agent replied Β· 25 August 2024

Good morning Olivia Claudia. Thank you for placing your review. We have completed a name search and cannot find an exact matching record. We are keen to know how we could have improved the situation and delivered a five star service for you. Customer service is extremely important for us and we strive every day to achieve five star reviews, if we can rectify anything for you please let us know or provide anymore detailed feedback to enquiries@lovelle-property.co.uk Thank you

2/5

Google

Ok. Need to keep up with the repairs on their rental property's

Nicola Β· 27 August 2018 Β· Lovelle Grimsby Sales

Agent replied Β· 25 August 2024

Hi Nicola, really sorry to hear your feedback, however I can see no record of your being a tenant of ours. maybe your surname has changed? I would love to receive more feedback from you, please feel free to email me directly at: s.wright@lovelle-property.co.uk as we do value feedback and how we can improve our service. Of course Lovelle Bacons does not own any properties itself and we therefore aim to work with both tenants and Landlords to resolve any issues.

1/5

Google

Would never use again, numerous telephone calls not returned, not a very professional service, unhelpful staff.

Rosie Β· 27 August 2018 Β· Lovelle Grimsby Sales

Agent replied Β· 25 August 2024

Oh dear Rosie. Can you message us privately with specific details and we will have someone look into this straight away for you. The email is enquiries@lovelle-property.co.uk This is not the sort of service we strive hard every day to deliver, we would like to understand what has happened here and put it right if we can. 31.10.17 Rosie we have over the weekend searched our sales, lettings, surveys and commercial department databases to try and find your details. We have no record of a relationship with you. We have received no private message from you allowing us to look into this matter. We can only assume you have place the review against the wrong company.

1/5

Google

Very bad communication from them, not happy with the treatment I received. They charged unfairly more when giving me back my deposit and they gave 0 flexibility in all my decisitions.

FabiΓ‘n Β· 27 August 2018 Β· Lovelle Grimsby Sales

Agent replied Β· 25 August 2024

Dear Fabian Sabino, we are very surprised and sorry to hear your comments, we are looking into the situation currently. Our deposit decisions are made independently by a secure service. We are a member of the Deposit Protection Scheme. There would only ever be any deduction from deposit for damage and the DPS scheme offer a full mediation service to ensure all decisions are fair. Customer service and the fair treatment of our tenants is very dear to us and we strive every day to get it right. Please contact us at lettings@lovelle-property.co.uk or the DPS and we will investigate further.

5/5

Google

Sold my house with them recently, Estate Agent Lewis Wilson handled my sale and my house was sold before it officially went up on the market. Lewis did an amazing job and I wouldn't sell a house with anyone else.

Braithwaite30 Β· 27 August 2018 Β· Lovelle Grimsby Sales

Agent replied Β· 25 August 2024

Good morning Mr Braithwaite, thank you for taking the time to review our service. We hope you are now settled in your new home. All the best, Lewis & the team.

5/5

Google

I have recently sold my property with Lovelle Bacons Estate Agency. Now to give this some context the whole process took less than 24hrs! Truly amazing. This would not have been achieved without the professional and polite team at Lovelle Bacons. I received first class guidance from Lewis followed up with some outstanding customer service from Connor. What can be a stressful experience has been made so much easier due to services of Lovelle Bacons. Highly recommended πŸ‘ŒπŸ»

Jamie Β· 27 August 2018 Β· Lovelle Grimsby Sales

Agent replied Β· 25 August 2024

Good afternoon Mr Wilkinson, Thank you so much for taking the time to review our services. It makes us extremely happy to read your comments, we do go above and beyond to provide a first class service so its always great when our efforts are recognised. All the best, Lewis & the team.

5/5

Google

Lovelle and Bacon recently sold my house and the service we received was fantastic. The sales team really did go above and beyond. It was on the market previously with another local estate agent for 6 months with 1 viewing and very little feed back or contact. Lewis and his team however had viewings booked after only a few days and our property was sold within 3 months from start to finish. They were always eager to help and would answer phone calls and text messages even out of office hours. They are enthusiastic dynamic hard working and above all very professional. I can't fault them and if you want a sale I would highly recommend these guys.

Claire Β· 27 August 2018 Β· Lovelle Grimsby Sales

Agent replied Β· 25 August 2024

Thank you so much Claire for writing such a detailed review. We are so pleased to have helped. We often struggle to explain to future customers why we are different to other estate agents and you have explained your personal experience in such detail and how our staff have made a difference. Our team strive every day to deliver the best service and Lewis, Briony, James, Connor and Ross are elated to read your comments. Thank you once again for taking the time to post it, it means a lot.

5/5

Google

Great team, sold our house this year with them.

Amy Β· 23 June 2018 Β· Lovelle North Hykeham

Agent replied Β· 21 June 2024

Thank you for your review Robert, It's great to hear that you had a good experience with Lovelle! Let us know if we can help in the future.

5/5

Google

Great estate agents. Sold our house super fast which enabled us to snap up the one we wanted!

Zachary Β· 23 June 2018 Β· Lovelle North Hykeham

Agent replied Β· 21 June 2024

Thanks for your Review Zach. We hope you're happy in your new home!

5/5

Google

A fantastic experience. The team were first class in dealing with my needs, Emma in particular was so helpful. I would highly recommend.

Alex Β· 23 June 2018 Β· Lovelle North Hykeham

Agent replied Β· 21 June 2024

Thank you for your review Alex, I'll be sure to pass your message on to Emma!

5/5

Google

We sold our house and purchased a house through Lovelle at North Hykeham and was more than happy with the whole experience. They have a fantastic team and always kept us informed as to what was going on with the sale and purchase which made things a lot easier and less stressful. They answered all our questions professionally and efficiently. We would recommend Lovelle, North Hykeham to anyone.

Sue Β· 23 June 2018 Β· Lovelle North Hykeham

Agent replied Β· 21 June 2024

Thanks for getting in touch Sue! We really appreciate you taking the time out of your day to leave us a review! All the best

4/5

Google

Very nice helpful staff

Brian Β· 22 June 2018 Β· Lovelle Gainsborough

Agent replied Β· 20 June 2024

Thank you for your kind words. We have just seen it. Really appreciate your comments.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Lovelle

Which Lovelle office has the most reviews?

Grimsby Sales has the most, with 246 reviews rated 4.0 out of 5, followed by Gainsborough with 245.

Where are the Lovelle offices?

The 14 Lovelle offices, by town:

  • Brigg: The Old Chapel, Wrawby Street, Brigg, North Lincolnshire, DN20 8JJ
  • Cottingham: Unit 4 King Street, Cottingham, HU16 5QQ
  • Gainsborough: Unit 5b Tillbridge Centre, Gainsborough, DN21 1FT
  • Grimsby Lettings: Hampton House, Church Lane, Grimsby, Lincolnshire, DN31 1JR
  • Grimsby Sales: First Floor, Hampton House, Church Lane, Grimsby, DN31 1JR
  • Hull: 364 Holderness Road, Hull, HU9 3DL
  • Humberston: 346, Grimsby Road, Humberston, DN36 4AA
  • Lincoln: 32 The Forum, North Hykeham, Lincoln, LN6 8HW
  • Louth Lettings: 4 Cornmarket, Louth, Lincolnshire, LN11 9PY
  • Louth Sales: 5 Cornmarket, Louth, LN11 9PY
  • Mablethorpe: 41 Victoria Road, Mablethorpe, LN12 2AF
  • Market Rasen: 13 Queen Street, Market Rasen, LN8 3EH
  • Scunthorpe: 32 Oswald Road, Scunthorpe, DN15 5PQ
  • Skegness: 13 Roman Bank, Skegness, Lincolnshire, PE25 2SA
What do sellers say about Lovelle?

4 reviews from sellers, rated 5.0 out of 5 on average. For example, John wrote: "I actually do not know where to start the whole service at Lovelle has been totally amazing.They even recommended and put us in touch with a super efficient and ..."

What do buyers say about Lovelle?

7 reviews from buyers, rated 5.0 out of 5 on average. For example, Kelly wrote: "From the minute we put in our offer, we were kept informed of every detail of what was happening and was due to happen next. I am a bit of a worrier, but i ..."

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