Lovelle estate agents in Grimsby, Gainsborough, Lincoln and 9 more

Hi David, thank you for leaving a review. We take all customer feedback very seriously and would love the opportunity to understand the rating you have left. If you could contact me directly on s.wright@lovelle-property.co.uk or call the office, that would be great. Many thanks

Hi Nicola, really sorry to hear your feedback, however I can see no record of your being a tenant of ours. maybe your surname has changed? I would love to receive more feedback from you, please feel free to email me directly at: s.wright@lovelle-property.co.uk as we do value feedback and how we can improve our service. Of course Lovelle Bacons does not own any properties itself and we therefore aim to work with both tenants and Landlords to resolve any issues.

Thank you so much MR & MRS Blow for the feedback. We always strive to provide the best service and it makes us proud when customers take the time to leave such positive feedback.

Dear Fabian Sabino, we are very surprised and sorry to hear your comments, we are looking into the situation currently. Our deposit decisions are made independently by a secure service. We are a member of the Deposit Protection Scheme. There would only ever be any deduction from deposit for damage and the DPS scheme offer a full mediation service to ensure all decisions are fair. Customer service and the fair treatment of our tenants is very dear to us and we strive every day to get it right. Please contact us at lettings@lovelle-property.co.uk or the DPS and we will investigate further.

Thank you so much for the lovely review Mrs Rickett, we hope you enjoy your travelling venture and we look forward to assisting you with the sale of your next property. All the best, Lovelle Bacons.

Good morning Mr Braithwaite, thank you for taking the time to review our service. We hope you are now settled in your new home. All the best, Lewis & the team.

Hello Micheal, thank you for your comments here. We have been trying to work with you to complete this however there have been contact issues with yourself that has made this a longer process than we would have liked. I believe that all aspects of the required works have now been completed and have tried to contact you again to confirm this; again unsuccessfully. We take all customer feedback very seriously and as you are aware this has been fed through to our independent contractors to prevent any further such delays. Kind regards, Lovelle Bacons

Thank you so much for the lovely feedback Fendon Kittenon. We pride ourselves on offering fantastic customer service to all of our customers. Kind regards, Lovelle Bacons

Good afternoon Mr Wilkinson, Thank you so much for taking the time to review our services. It makes us extremely happy to read your comments, we do go above and beyond to provide a first class service so its always great when our efforts are recognised. All the best, Lewis & the team.

Wow, thank you so much for this brilliant feedback. It makes us so proud of our Grimsby team who just keep delivering! We will be sure to oss your comments on. All the best, Lovelle Bacons.

Thank you very much for the feedback Simon, much appreciated!

Thank you very much for the kind words. Hope you have settled into your new home!

That is excellent to hear. Connor is indeed a very knowledgeable and conscientious colleague and he puts his heart and soul into what he does. It is so lovely that you have taken the time to place a review. It means the world to us and especially Connor. He will certainly be walking extra tall today. Thank you once again for taking the time to place the review on google.

Hi Kayleigh, thank you so much for your kind words. They really are appreciated. I hope your are settling into your new home. You will have to come and see us when you have five minutes and tell us how it's all going!

Dear Sarah, we are thrilled to read this, thank you so much for taking the time to describe your experience. Tracey and the team are really appreciative of your comments. We often struggle to describe to potential future customers what makes us different and your review has helped us greatly. Thank you once again for taking the time to post this. It means a lot.

Dear Sarah, we are thrilled to read this, thank you so much for taking the time to describe your experience. Tracey and the team are really appreciative of your comments. We often struggle to describe to potential future customers what makes us different and your review has helped us greatly. Thank you once again for taking the time to post this. It means a lot.

Thank you so much for the 5 star review. Our customer service is so very important to us. Thank you for taking the time to leave us 5 stars.

Thank you Ryan for the five star review, they mean a lot to our team.

Good morning Olivia Claudia. Thank you for placing your review. We have completed a name search and cannot find an exact matching record. We are keen to know how we could have improved the situation and delivered a five star service for you. Customer service is extremely important for us and we strive every day to achieve five star reviews, if we can rectify anything for you please let us know or provide anymore detailed feedback to enquiries@lovelle-property.co.uk Thank you

Hi Nicola, really sorry to hear your feedback, however I can see no record of your being a tenant of ours. maybe your surname has changed? I would love to receive more feedback from you, please feel free to email me directly at: s.wright@lovelle-property.co.uk as we do value feedback and how we can improve our service. Of course Lovelle Bacons does not own any properties itself and we therefore aim to work with both tenants and Landlords to resolve any issues.

Oh dear Rosie. Can you message us privately with specific details and we will have someone look into this straight away for you. The email is enquiries@lovelle-property.co.uk This is not the sort of service we strive hard every day to deliver, we would like to understand what has happened here and put it right if we can. 31.10.17 Rosie we have over the weekend searched our sales, lettings, surveys and commercial department databases to try and find your details. We have no record of a relationship with you. We have received no private message from you allowing us to look into this matter. We can only assume you have place the review against the wrong company.