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Lovelle estate agents in Grimsby, Gainsborough, Lincoln and 9 more

4.4

★★★★★ Great

1,464 reviews across 15 offices and 4 platforms

lovelle.co.uk

Lovelle has 15 offices, in Grimsby (two offices), Gainsborough, Lincoln (two offices), Humberston, Skegness, Louth (two offices), Brigg, Market Rasen, Cottingham, Mablethorpe, Hull and Scunthorpe (Lincolnshire and North Lincolnshire). Together they have 1,464 reviews on four platforms, rated 4.4 out of 5 overall.

Google logo

4.3 / 5

1,236

Reviews on Google

All 15 offices

Facebook logo

4.9 / 5

46

Reviews on Facebook

All 15 offices

The Trusted Agent logo

5.0 / 5

14

Reviews on The Trusted Agent

All 15 offices

The Trusted Agent logo

4.9 / 5

168

Reviews on The Trusted Agent

All 15 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers4 reviews

5.0 / 5 I actually do not know where to start the whole service at Lovelle has been totally amazing.They even recommended and put us in touch with a super efficient and ...John, 19 March 2025Read all 4 from sellers

Buyers8 reviews

5.0 / 5 From the minute we put in our offer, we were kept informed of every detail of what was happening and was due to happen next. I am a bit of a worrier, but i ...Kelly, 7 March 2025Read all 8 from buyers

Landlords1 review

5.0 / 5 We received excellent customer service from Adam and Craig, who were both friendly and professional in securing a tenant swiftly for our property. We would ...Jean, 22 December 2025Read the review from landlords

Tenants1 review

5.0 / 5 Georgia was lovely. Customer service was outstanding. She was very approachable and answered all the relevant questions. Couldn't ask for a better person to ...Jess, 5 February 2025Read the review from tenants

Our offices

Lovelle's 15 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,235 reviews on Google only. Show every review

5/5

Google

Great work by the Lovelle team all very friendly and full communication throughout the process of selling my house would definitely recommend

Susannah · 22 June 2019 · Lovelle Gainsborough

Agent replied · 20 June 2024

Hi Susannah! Thank you very much for your kind words!

5/5

Google

Managed the whole process from valuation to sale very well. Friendly, knowledgeable team who are very good at what they do. Wouldnt hesitate to reccomend.

Claire · 22 June 2019 · Lovelle Gainsborough

Agent replied · 20 June 2024

Thank you for your kind words Claire. I'm glad we could help make the process as easy as possible.

5/5

Google

During what has been a very lengthy and very stressful house sale, Naomi and the team at Lovelle have worked tirelessly to keep us updated with what has been happening, chasing our buyers and their solicitor, and we're very happy that we chose them to sell our house for us!

Sarah · 22 June 2019 · Lovelle Gainsborough

Agent replied · 20 June 2024

Thank you so much for your amazing feedback. We are glad you chose us to sell your home for you. If your ever in the area call in for a coffee :)

4/5

Google

The agency handled the sale of our property with care & efficiency throughout the process. We received weekly updates & suggestions on improving the sale which were very helpful indeed.

Angelene · 22 June 2019 · Lovelle Gainsborough

Agent replied · 20 June 2024

Thank you so much for your lovely feedback, it is really appreciated. It was a pleasure to work for you and if you ever need us in the future you know where we are.

5/5

Google

Lovell's employ quality people who get the job done to your total satisfaction. We recently bought a property in Gainsborough with their help , nothing is to much trouble ; they certainly go that extra mile to complete the mission.

DAVID · 22 June 2019 · Lovelle Gainsborough

Agent replied · 20 June 2024

Thank you so much David! It was lovely to see you again today!

5/5

Google

Lovelle are AMAZING!! They strived to sell our property and made us stick with it when we considered coming off the market. Then they helped find us our beautiful new home. We had an awful experience with solicitors trying to complete our purchase and the Lovelle staff worked tirelessly to push the purchase to completion. We cannot thank them enough. A special thanks to Katie for all you did to find our new home and make sure we got it!

Eunice · 22 June 2019 · Lovelle Gainsborough

Agent replied · 20 June 2024

Thank you so much for this lovely feedback, we really appreciate it. We are here to work for you and to help make these things happen. We hope you are very happy in your new home and many years of happiness.

5/5

Google

Very helpful willing to help any way they can

Kathlyn · 22 June 2019 · Lovelle Mablethorpe

Agent replied · 20 June 2024

Thank you Kathlyn for your message and review

5/5

Google

The most friendly and informative agency I have dealt with! From valuation to sale everything was done professionally and friendly and nothing ever seemed too much trouble. I would have ABSOLUTELY NO issues telling everyone I know to sell through Lovelles Mablethorpe.

Phil · 22 June 2019 · Lovelle Mablethorpe

Agent replied · 20 June 2024

Hi Mr Donette, thank you so much for the kind words and review rating.

5/5

Google

Highly recommended. Thankyou to both Mary and Cindy for their assistance in moving along our recent house purchase. Very professional and helpful and very prompt dealing with our many phonecalls and queries to them them. Much appreciated. If ever we were to move house again Lovelle would be our first Estate agent to call.

Edith · 22 June 2019 · Lovelle Mablethorpe

Agent replied · 20 June 2024

Thank you for your review, im so pleased that you are happy with the service we provide and i hope that should you need us in future we will be the agent you come to.

5/5

Google

Really helpful estate agent Ryan who was always able to answer my questions even out of hours, and if he didn’t know something he’d find out and get back to me. Definitely recommend.

Sean · 21 June 2019 · Lovelle Lincoln

5/5

Google

I have rented out my property with Lovells (Debbie Hughes ) and she has been wonderful sorting out from the beginning through any problems that have arisen Keep up the good work

Alan · 21 June 2019 · Lovelle Lincoln

2/5

Google

Rating only, no written review.

David · 13 June 2019 · Lovelle Humberston

Agent replied · 11 June 2024

Hello David, I am terribly disappointed that you have left us a negative review with no explanation as to why. Our customer service level is very important to us and we strive every day to get it right. Our customer satisfaction survey is currently running at 99% of customers that would recommend us. I have searched our sales and lettings data base so that I may make contact with you, however we have been unable to locate your details as ever being logged on our system. I do hope you will get in contact with me at your earliest convenience so that I may investigate and resolve the issue. You can contact me direct on s.nicholson-merritt@lovelle-property.co.uk or by telephone on 01472 812250 and ask to speak with Samantha. I look forward to hearing from you.

5/5

Google

Great team of lovely, helpful people. Highly recommend.

Michael · 13 June 2019 · Lovelle Humberston

Agent replied · 11 June 2024

Thank you Michael for your positive feedback. I will be sure to pass on your comments to the team. Samantha.

5/5

Google

Fab agent. Very helpful in buying our new house :-)

James · 13 June 2019 · Lovelle Humberston

Agent replied · 11 June 2024

Thank you so much for the review James. All best in your new home. Samantha and team.

5/5

Google

Friendly and professional team. Really pleased with the service I received. Would highly recommend!

Laura · 13 June 2019 · Lovelle Humberston

Agent replied · 11 June 2024

Thank you for your kind words Laura, much appreciated. Samantha.

1/5

Google

Rushed me round the property I viewed and every time I went to look at some fault she didn't want me to see she quickly changed the subject. Dishonest, but then they are estate agents and it's what you should expect I suppose. Be careful when viewing one of their properties.

Miss · 13 June 2019 · Lovelle Humberston

Agent replied · 11 June 2024

Good afternoon Miss Moo, I am terribly disappointed that you have left us a negative review. Our customer service level is very important to us and we strive every day to get it right. Our customer satisfaction survey is currently running at 99% of customers that would recommend us. I have searched our sales data base so that I may make contact with you, however I have been unable to locate your details as ever being logged on our system. I can only presume that maybe it was a property to let that you went to view and this is not something that is handled at my office. I do hope you will get in contact with me at your earliest convenience so that I may investigate the issue further. You can contact me direct on s.nicholson-merritt@lovelle-property.co.uk or by telephone on 01472 812250. I look forward to hearing from you. Samantha, Branch Partner.

5/5

Google

Thank you to all the team at Lovelle Bacons Humberston especially Samantha who went out of her way to ensure we could move in after a very eventful removals day! Prior to the move day everyone was very friendly and answered any questions very professionally with great local knowledge We can highly recommend using this branch Arthur and Cherry

Arthur · 13 June 2019 · Lovelle Humberston

Agent replied · 11 June 2024

Thank you for taking the time to write your review Arthur and Cherry - I will be sure to pass on your comments to the team. I hope you have settled in to your new home (now the drama has now passed!) and I wish you all the very best for the future. Samantha

5/5

Google

I cannot recommend Fiona and the Humberston branch team highly enough. I received helpful information throughout the process of the sale and nothing was too much trouble. Their customer service was outstanding and their approach was both friendly and professional.

Jo · 13 June 2019 · Lovelle Humberston

Agent replied · 11 June 2024

Thank you for the review Jo, I will be sure to pass on your wonderful comments to Fiona. Samantha.

1/5

Google

Absolute awful company I could go on forever but haven't got all week

Gemma · 9 February 2019 · Lovelle Grimsby Lettings

Agent replied · 7 February 2025

Hi Gemma, thank you for your time today. I’m pleased to confirm that we have been able to resolve your issue successfully. We’d like to wish you and your family well in your new property. Kindest regards

5/5

Google

A refreshing change to ordinary estate agents how lovely the service from staff at Louth (Caroline Lee) and at Gainsborough (ALL sales staff) HELPING WITH OUR APPLICATION THANK YOU X

Carole · 6 February 2019 · Lovelle Louth Lettings

Agent replied · 4 February 2025

Thank you for the lovely review :)

5/5

Google

Lovelles at Louth always give a professional service. Tom and the team are always very friendly and very helpful. Their local knowledge is superb.

Nicole · 6 February 2019 · Lovelle Louth Lettings

Agent replied · 4 February 2025

Nicole, thank you for the great review :)

1/5

Google

A few years ago, my brother and I rented a flat. We paid on time and were quiet, peaceful tenants. My brother's bedroom flooded every time it rained. It got to the point that my brother was sleeping in the living room because the dampness and wet floor even caused mushrooms to grow!!! My friends couldn't believe that they could live in such conditions. We reported the matter many times and no one helped us. Everyone ignored it and said it was because of the TV antenna, which was attached to the wall and not to the roof!!! They probably thought we were idiots because the whole world has antennas on the roof and no one blamed the defects of the building having an antenna!!! No one helped us, we lost twice the money on moving because it was impossible to live in a flooded flat. Moving was another expense and not our fault. The second thing is the fire alarm. It kept turning on, for any reason. The problem was that no one responded and if there really was a fire, I don't know what would have happened. I do not recommend this agency!!!

Ewa · 8 January 2019 · Lovelle Grimsby Sales

Agent replied · 25 August 2024

Hi Ewa, i’m surprised and saddened by your comments here. I’ve tried to find you on our system but unfortunately cannot find any record for you. If you can please contact me directly at the Grimsby office I will be happy to look further into this as a matter of urgency. We pride ourselves on our high standard of customer service and properties and always take feedback incredibly seriously. I look forward to hearing from you.

5/5

Google

Rating only, no written review.

Juryy · 22 December 2018 · Lovelle Grimsby Lettings

Agent replied · 20 December 2024

Thank you for the positive review. We really appreciate the support.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

Industry awards

Lovelle is among EA Masters 2026 winners.

EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.

EA Masters by year, 2019 to 2020

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

The British Property Awards

Lovelle branches are among The British Property Awards 2026 winners.

The British Property Awards 2026: 1 Gold across one branch.

British Property Awards winners in nine years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025, 2026. A British Property Awards winner every year since 2018.

British Property Awards by year, 2018 to 2025

Source: The British Property Awards 2026 winners, as published. Earlier years link to each year's list.

ESTAS

Lovelle and its branches won ESTAS awards in three years, most recently 2024.

ESTAS winners in three years, the group and its branches: 2021, 2023, 2024.

ESTAS awards by year, 2021 to 2024

Source: ESTAS winners lists, as published, linked by year.

More industry awards: The Negotiator Awards

The Negotiator Awards

Lovelle and its branches won The Negotiator Awards in three years, most recently 2019.

Negotiator Awards winners in three years, the group and its branches: 2017, 2018, 2019.

Negotiator Awards by year, 2017 to 2019

Source: The Negotiator Awards winners lists, as published, linked by year.

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Questions about Lovelle

Which Lovelle office has the most reviews?

Grimsby Sales has the most, with 246 reviews rated 4.0 out of 5, followed by Gainsborough with 245.

Where are the Lovelle offices?

The 15 Lovelle offices, by town:

  • Brigg: The Old Chapel, Wrawby Street, Brigg, North Lincolnshire, DN20 8JJ
  • Cottingham: Unit 4 King Street, Cottingham, HU16 5QQ
  • Gainsborough: Unit 5b Tillbridge Centre, Gainsborough, DN21 1FT
  • Grimsby Lettings: Hampton House, Church Lane, Grimsby, Lincolnshire, DN31 1JR
  • Grimsby Sales: First Floor, Hampton House, Church Lane, Grimsby, DN31 1JR
  • Hull: 364 Holderness Road, Hull, HU9 3DL
  • Humberston: 346, Grimsby Road, Humberston, DN36 4AA
  • Lincoln: 62 high street, Lincoln, LN5 8AH
  • Louth Lettings: 4 Cornmarket, Louth, Lincolnshire, LN11 9PY
  • Louth Sales: 5 Cornmarket, Louth, LN11 9PY
  • Mablethorpe: 41 Victoria Road, Mablethorpe, LN12 2AF
  • Market Rasen: 13 Queen Street, Market Rasen, LN8 3EH
  • North Hykeham: 32 The Forum, North Hykeham, Lincoln, LN6 8HW
  • Scunthorpe: 32 Oswald Road, Scunthorpe, DN15 5PQ
  • Skegness: 13 Roman Bank, Skegness, Lincolnshire, PE25 2SA
What do sellers say about Lovelle?

4 reviews from sellers, rated 5.0 out of 5 on average. For example, John wrote: "I actually do not know where to start the whole service at Lovelle has been totally amazing.They even recommended and put us in touch with a super efficient and ..."

What do buyers say about Lovelle?

8 reviews from buyers, rated 5.0 out of 5 on average. For example, Kelly wrote: "From the minute we put in our offer, we were kept informed of every detail of what was happening and was due to happen next. I am a bit of a worrier, but i ..."

Has Lovelle won any awards?

Yes. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 36 other industry awards since 2017.

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