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Lovelle estate agents in Grimsby, Gainsborough, Lincoln and 9 more

4.4

★★★★★ Great

1,464 reviews across 15 offices and 4 platforms

lovelle.co.uk

Lovelle has 15 offices, in Grimsby (two offices), Gainsborough, Lincoln (two offices), Humberston, Skegness, Louth (two offices), Brigg, Market Rasen, Cottingham, Mablethorpe, Hull and Scunthorpe (Lincolnshire and North Lincolnshire). Together they have 1,464 reviews on four platforms, rated 4.4 out of 5 overall.

Google logo

4.3 / 5

1,236

Reviews on Google

All 15 offices

Facebook logo

4.9 / 5

46

Reviews on Facebook

All 15 offices

The Trusted Agent logo

5.0 / 5

14

Reviews on The Trusted Agent

All 15 offices

The Trusted Agent logo

4.9 / 5

168

Reviews on The Trusted Agent

All 15 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Lovelle's 15 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,235 reviews on Google only. Show every review

5/5

Google

Me and partner have had a horrible experience trying to buy our first home until Holly at Lovelle. She immediately found us a perfect home based from our criteria. She is always contactable and keeps us in the loop and our experience with lovelle has subsequently been hassle free. We can’t thank Holly and the rest of Lovelle enough for making our house dreams come true and we would highly recommend them (especially holly) as an estate agents. Thanks again!

Eleanor · 21 December 2021 · Lovelle Grimsby Lettings

Agent replied · 20 December 2024

Hello Eleanor, thank you for leaving this fabulous review. Holly is a breath of fresh air and a real credit to the team. We will be sure to pass on your comments. Lovelle Sales Team

1/5

Google

Rating only, no written review.

Shaun · 19 December 2021 · Lovelle Skegness

2/5

Google

Not helpfull at all ..

Gary · 19 December 2021 · Lovelle Skegness

4/5

Google

Didn't get in spoke at the door

Emma · 19 December 2021 · Lovelle Skegness

4/5

Google

Very good no problems selling the house lovely staff very friendly and very helpful and happy to assist

Claire · 19 December 2021 · Lovelle Skegness

Agent replied · 18 December 2024

Thank you very much!

5/5

Google

I would highly recommend the team at lovelles. They have been absolutely fantastic ,gone above and beyond to help and sort out. They are caring and thoughtful . Would not go anywhere else. Thank you lovelles SkegnessPositiveResponsiveness, Quality, Professionalism

Michelle · 19 December 2021 · Lovelle Skegness

Agent replied · 18 December 2024

Thank you so much for your review. It was a pleasure selling your property for you.

5/5

Google

Superb, fast, efficient , service from the whole team , nothing was too much trouble , I was given genuine help and guidance through the process of buying and selling my property , I would recomend the Lovelle team to anyone thinking of buying or selling a property and would rate them eleven out of ten for going the extra mile.

John · 19 December 2021 · Lovelle Skegness

Agent replied · 18 December 2024

Thank you so much for your review. Very much appreciated!

5/5

Google

We recently used the team at Lovelles to sell our property and have to say the service was outstanding! Great initial meeting with Kate with great advice on the market and pricing, instructed to sell and Becky and Connor helped secure a sale on our property within a week! Nothing was too much trouble Becky helped secure the exchange of contracts quickly and 9 weeks after the sale was agreed we had completed, top service and great customer care. I would highly recommend the entire team!PositiveProfessionalism

Adam · 19 December 2021 · Lovelle Skegness

Agent replied · 18 December 2024

Thank you so much for taking the time to leave this review and your kind words are greatly appreciated. Hope you are happy in your new home.

5/5

Google

We moved to Lovelle’s after two unsuccessful online estate agents and the service received was a step above. We asked that they gave our property an extra push as we knew the property we wanted had just come back on the market, we sold soon after. Throughout the whole process Molly and Tommy were prompt, consistent and always available to answer any questions. Genuinely nice people, top marks!

D · 15 October 2021 · Lovelle North Hykeham

Agent replied · 21 June 2024

Hi Dan Thank you very much for your wonderful review! It means a lot to the team! Take care and it was a pleasure to work for you.

5/5

Google

I cannot recommend the team at Lovelle’s highly enough. The level of professionalism, support, and knowledge far surpassed my expectations. Both Tommy and Molly were so helpful, kind and totally understanding of an exasperating and challenging sale process. They both went above and beyond for me through the whole process and I can’t begin to thank them enough. They are a fantastic team and would recommend them to any potential buyer/ seller- you won’t be disappointed.

Lynne · 15 October 2021 · Lovelle North Hykeham

Agent replied · 21 June 2024

Thank you for your feedback, I hope everything is going well for you in Scotland still. The support means a lot to the team and please don't hesitate to contact us in the future as and when you need us.

4/5

Google

Rating only, no written review.

Mike · 15 October 2021 · Lovelle Cottingham

5/5

Google

Great service staff very helpful

Jack · 15 October 2021 · Lovelle Cottingham

5/5

Google

Lovely, helpful staff. Very prompt and courteous.

Elisabeta · 15 October 2021 · Lovelle Cottingham

1/5

Google

Personally, I wouldn’t again. I made an enquiry about a property they had for sale. I told them I preferred a video viewing of the property as I couldn’t physically be there. They said they were not able to and the property became STC. Fair enough. If you’re not able to; fine. Since then, the property came back onto the market. I mentioned that I had someone to view this for me from the Holderness branch but the Cottingham branch didn’t respond. At that time their Holderness Road branch was going to perform a video viewing for me for another property and they agreed. The first property that was STC came back onto the market and I made another enquiry. They ignored this completely. This is the second time that Lovelle had done this. Which means they did not actually want to do the viewing. Looking very ‘selective’ or ‘local’ for their buyers. It does say “first class service…” and “excellent customer service…” on their website. Which means it’s just a slogan. The Holderness branch also became unresponsive to their property I was interested in. That’s two properties missed out on because of their ‘service’. That is still business that they were not interested in doing. I understand the market is thriving right now and estate agents are poking their chest but at a point the market will slow down as it does and the enquiries will become fewer and fewer; as it does. There are estate agents who treat every call / customer the same and others that don’t. I cancelled the other viewing as it seemed this is Lovelle in general. It would not surprise me that their higher rated views are close connections as we know how this works. So, in all, not for me. Oh, cue the response from Lovelle’s; “we have never heard from you…” or “we tried to……”

Shadowz · 15 October 2021 · Lovelle Cottingham

5/5

Google

Rating only, no written review.

Jackie · 11 October 2021 · Lovelle Brigg

5/5

Google

Brilliant and helpful

Jack · 11 October 2021 · Lovelle Brigg

1/5

Google

DO NOT SELL WITH THIS AGENCY! I don’t usually leave feedback but very upset with the poor service I received. I have spoke to a lady on phone a few times now and she speaks down to you not professional at all. Very disappointed. Straight away asking if your property has sold rather then greeting customers kindly which is good manners. No customer service skills. It’s a shame as really liked house but couldn’t view even though I’m in a position to buy. Very frustrating. My mum had. Same issue.DO NOT PUT YOUR HOUSE UP FOR SALE WITH THEM.

Crazy · 11 October 2021 · Lovelle Brigg

5/5

Google

Layla and Fiona are amazing, they have helped make selling my mums house as stressless as possible. The whole team are so helpful and friendly if you need to sell a property they are the ones you need to call. It took less than two months from valuation to completion. Really can't thank the team enough. Tessa x

Tessa · 11 October 2021 · Lovelle Brigg

5/5

Google

Rating only, no written review.

Adam · 10 October 2021 · Lovelle North Hykeham

Agent replied · 21 June 2024

Thank you for your feedback.

5/5

Google

Rating only, no written review.

Sophie · 10 October 2021 · Lovelle North Hykeham

Agent replied · 21 June 2024

Thank you for your review. I hope you are now all settled into your first home and wish you all the luck for the future.

5/5

Google

Rating only, no written review.

Caroline · 10 October 2021 · Lovelle North Hykeham

Agent replied · 21 June 2024

Thank you for your feedback, hope your move into your new home went well. It was a pleasure to work with you.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

Industry awards

Lovelle is among EA Masters 2026 winners.

EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.

EA Masters by year, 2019 to 2020

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

The British Property Awards

Lovelle branches are among The British Property Awards 2026 winners.

The British Property Awards 2026: 1 Gold across one branch.

British Property Awards winners in nine years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025, 2026. A British Property Awards winner every year since 2018.

British Property Awards by year, 2018 to 2025

Source: The British Property Awards 2026 winners, as published. Earlier years link to each year's list.

ESTAS

Lovelle and its branches won ESTAS awards in three years, most recently 2024.

ESTAS winners in three years, the group and its branches: 2021, 2023, 2024.

ESTAS awards by year, 2021 to 2024

Source: ESTAS winners lists, as published, linked by year.

More industry awards: The Negotiator Awards

The Negotiator Awards

Lovelle and its branches won The Negotiator Awards in three years, most recently 2019.

Negotiator Awards winners in three years, the group and its branches: 2017, 2018, 2019.

Negotiator Awards by year, 2017 to 2019

Source: The Negotiator Awards winners lists, as published, linked by year.

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Questions about Lovelle

Which Lovelle office has the most reviews?

Grimsby Sales has the most, with 246 reviews rated 4.0 out of 5, followed by Gainsborough with 245.

Where are the Lovelle offices?

The 15 Lovelle offices, by town:

  • Brigg: The Old Chapel, Wrawby Street, Brigg, North Lincolnshire, DN20 8JJ
  • Cottingham: Unit 4 King Street, Cottingham, HU16 5QQ
  • Gainsborough: Unit 5b Tillbridge Centre, Gainsborough, DN21 1FT
  • Grimsby Lettings: Hampton House, Church Lane, Grimsby, Lincolnshire, DN31 1JR
  • Grimsby Sales: First Floor, Hampton House, Church Lane, Grimsby, DN31 1JR
  • Hull: 364 Holderness Road, Hull, HU9 3DL
  • Humberston: 346, Grimsby Road, Humberston, DN36 4AA
  • Lincoln: 62 high street, Lincoln, LN5 8AH
  • Louth Lettings: 4 Cornmarket, Louth, Lincolnshire, LN11 9PY
  • Louth Sales: 5 Cornmarket, Louth, LN11 9PY
  • Mablethorpe: 41 Victoria Road, Mablethorpe, LN12 2AF
  • Market Rasen: 13 Queen Street, Market Rasen, LN8 3EH
  • North Hykeham: 32 The Forum, North Hykeham, Lincoln, LN6 8HW
  • Scunthorpe: 32 Oswald Road, Scunthorpe, DN15 5PQ
  • Skegness: 13 Roman Bank, Skegness, Lincolnshire, PE25 2SA
What do sellers say about Lovelle?

4 reviews from sellers, rated 5.0 out of 5 on average. For example, John wrote: "I actually do not know where to start the whole service at Lovelle has been totally amazing.They even recommended and put us in touch with a super efficient and ..."

What do buyers say about Lovelle?

8 reviews from buyers, rated 5.0 out of 5 on average. For example, Kelly wrote: "From the minute we put in our offer, we were kept informed of every detail of what was happening and was due to happen next. I am a bit of a worrier, but i ..."

Has Lovelle won any awards?

Yes. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 36 other industry awards since 2017.

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