5/5
Rating only, no written review.
Agent replied Β· 19 June 2024
Thank you for your 5 star review from all the Lovelle Team.

Trusted Agent profile Β· Lincolnshire and North Lincolnshire
Verified
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1,464 reviews across 15 offices and 4 platforms
Lovelle has 15 offices, in Grimsby (two offices), Gainsborough, Lincoln (two offices), Humberston, Skegness, Louth (two offices), Brigg, Market Rasen, Cottingham, Mablethorpe, Hull and Scunthorpe (Lincolnshire and North Lincolnshire). Together they have 1,464 reviews on four platforms, rated 4.4 out of 5 overall.
1,236
Reviews on Google
All 15 offices
46
Reviews on Facebook
All 15 offices
14
Reviews on The Trusted Agent
All 15 offices
168
Reviews on The Trusted Agent
All 15 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I actually do not know where to start the whole service at Lovelle has been totally amazing.They even recommended and put us in touch with a super efficient and ...Read all 4 from sellers
From the minute we put in our offer, we were kept informed of every detail of what was happening and was due to happen next. I am a bit of a worrier, but i ...Read all 8 from buyers
We received excellent customer service from Adam and Craig, who were both friendly and professional in securing a tenant swiftly for our property. We would ...Read the review from landlords
Georgia was lovely. Customer service was outstanding. She was very approachable and answered all the relevant questions. Couldn't ask for a better person to ...Read the review from tenants
Lovelle's 15 offices, most reviewed first. Each has its own page.
Showing 1,235 reviews on Google only. Show every review
5/5
Rating only, no written review.
Thank you for your 5 star review from all the Lovelle Team.
5/5
Rating only, no written review.
Thank you for your 5 star review from the Lovelle team
5/5
Rating only, no written review.
Thank you for your 5 Stars . The Lovelle Team
1/5
Never went there
Dear Mr Hollin. I am responding to the 1 star review you have submitted on our page. We take all of our reviews very seriously. Please could you be so kind as to provide some feedback as to why this? Myself and the team are struggling to find any record of any interaction between yourself and our business. We are perplexed as to what the issue maybe? There are 15 Lovelle branches and we are all individually owned and we are separate franchise businesses. Please could you confirm that you have the correct Lovelle office? We are the Lincoln, Wragby Road branch. Thank you in advance for your cooperation, and i look forward to discussing the matter with you further. Please feel free to reply via this thread or alternatively our branch email is lincoln@lovelle.co.uk. Kind regards Craig Andrews Branch Partner
5/5
The team where knowledgeable friendly and professionalPositiveProfessionalism
Thank you for your 5 star review. From the Lovelle Team
5/5
Supported me through a lengthy sale process after finding a buyer.PositiveProfessionalism
Thank you for your 5 star review. Very appreciated from all at Lovelles
5/5
Fantastic team. Helpful all the way through the process. Would highly recommend.
Thank you for your great review. Very happy to of helped you with your purchase. From all at Lovelles Lincoln
5/5
Hi, Natasha Bocock, Liam Atkins and the Lovelle Team in Lincoln office showed a very professional attitude from viewing to completion and 'super' responsive to handle all matters with concerned parties even work from home (WFH) to make my deal done before 30 September 2021 (end of stamp duty holiday). I save up a few thousand pounds. My heartfelt thanks to all concerned Lovelle staff.PositiveResponsiveness, Quality, Professionalism, Value
Thank you so much for your lovely review, so glad we were able to help you. From all of us at Lovelle Lincoln
5/5
Everyone was very helpful. Liam came to take details of our property and take pictures. He was friendly and informative. Natasha was particularly helpful with any questions that we had. Would thoroughly recommend.
Thank you for your 5 star review from all at the Lovelle Team
5/5
Lovelle Estate Agency were fantastic from start to finish, professional and very very helpful during a long winded completion. Would Highly recommend and will use again in the future. Special mention to Kerry for always being at the end of the phone, very professional⦠awesome job.PositiveResponsiveness, Quality, Professionalism, Value
Thank you Scott for your fantastic review. From the Lovelle Team
5/5
From first viewing to completion Sarah and Natasha were excellent. With the purchase only being our second purchase they was always on hand guiding us through the process answering any questions we had and keeping us up to date at every stage, made the whole experience a lot less stressful. I would definitely recommend to family and friends
Thank you for your review, so pleased we made you experience 5 star. From the Lovelle team
5/5
Rating only, no written review.
Thank you for your 5* review Steve!
5/5
Rating only, no written review.
Thank you for your 5* review Livvy!
5/5
Rating only, no written review.
Thank you for your 5* review Amanda!
5/5
Rating only, no written review.
Thank you for your 5* review Julia!
5/5
Great friendly & professional communication overall
Thank you for your 5* review Mark!
5/5
Fantastic service, friendly and informative and easily approachable.
Thank you for your 5* review Sarah!
5/5
Absolutely fantastic. Professional service the best estates agency β€
Thank you so much for your kind words Diane. I will certainly pass on your review to the team.
5/5
Excellent Service these people know what to do when dealing with clients ... Well done to all the team and special thanks to Bryony πππPositiveProfessionalism
Thank you for your 5* review Maureen! All the best in your new home. Samantha
5/5
Very friendly knowledgable team , great communication, always happy to help nothing to much trouble , Thankyou all for helping us find our perfect home π β¦
Thank you for your review Jaz! I hope you are settled in your new home :) Samantha
5/5
5 star all the way π cannot fault the team, fantastic customer service, great communication and all round lovely people to deal with. Would definitely recommend! β¦
Thank you for your 5* review Dawn. Much appreciated!
5/5
We used Lovelle after a bad experience with an online agent selling our property. Tommy, James and Molly are really first rate, nothing too much trouble and always to the end of the phone to advise. A really great bunch of people!
Hi Simon, we pride ourselves in creating exceptional customer service and we realise how stressful selling/buying/renting a property can be. What I love about your review is so many potential customers will read your review and be able to ask for the team by name knowing they are conscientious and committed to really going the extra mile. We are really grateful for your kind words.
5/5
Rating only, no written review.
1/5
Rating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Lovelle is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 20202020 2 awards EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

Lovelle branches are among The British Property Awards 2026 winners.
The British Property Awards 2026: 1 Gold across one branch.
British Property Awards winners in nine years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025, 2026. A British Property Awards winner every year since 2018.
British Property Awards by year, 2018 to 20252025 5 Gold across five branches The British Property Awards 2025 winners
2024 4 Gold across four branches The British Property Awards 2024 winners
2023 4 Gold across four branches The British Property Awards 2023 winners
2022 4 Gold across four branches The British Property Awards 2022 winners
2021 4 Gold across three branches The British Property Awards 2021 winners
2020 1 Gold The British Property Awards 2020 winners
2019 2 Gold across two branches The British Property Awards 2019 winners
2018 1 Gold The British Property Awards 2018 winners
Source: The British Property Awards 2026 winners, as published. Earlier years link to each year's list.
Lovelle and its branches won ESTAS awards in three years, most recently 2024.
ESTAS winners in three years, the group and its branches: 2021, 2023, 2024.
2024 1 Bronze and 1 Best in County ESTAS 2024 winners
2023 1 Best in Postcode ESTAS 2023 winners
2021 1 Best in County ESTAS 2021 winners
Source: ESTAS winners lists, as published, linked by year.

Lovelle and its branches won The Negotiator Awards in three years, most recently 2019.
Negotiator Awards winners in three years, the group and its branches: 2017, 2018, 2019.
Negotiator Awards by year, 2017 to 20192019 1 Gold and 1 Highly Commended The Negotiator Awards 2019 winners
2018 1 Bronze The Negotiator Awards 2018 winners
2017 1 Silver The Negotiator Awards 2017 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
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Grimsby Sales has the most, with 246 reviews rated 4.0 out of 5, followed by Gainsborough with 245.
The 15 Lovelle offices, by town:
4 reviews from sellers, rated 5.0 out of 5 on average. For example, John wrote: "I actually do not know where to start the whole service at Lovelle has been totally amazing.They even recommended and put us in touch with a super efficient and ..."
8 reviews from buyers, rated 5.0 out of 5 on average. For example, Kelly wrote: "From the minute we put in our offer, we were kept informed of every detail of what was happening and was due to happen next. I am a bit of a worrier, but i ..."
Yes. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 36 other industry awards since 2017.