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Lovelle estate agents in Grimsby, Gainsborough, Lincoln and 9 more

4.4

★★★★★ Great

1,464 reviews across 15 offices and 4 platforms

lovelle.co.uk

Lovelle has 15 offices, in Grimsby (two offices), Gainsborough, Lincoln (two offices), Humberston, Skegness, Louth (two offices), Brigg, Market Rasen, Cottingham, Mablethorpe, Hull and Scunthorpe (Lincolnshire and North Lincolnshire). Together they have 1,464 reviews on four platforms, rated 4.4 out of 5 overall.

Google logo

4.3 / 5

1,236

Reviews on Google

All 15 offices

Facebook logo

4.9 / 5

46

Reviews on Facebook

All 15 offices

The Trusted Agent logo

5.0 / 5

14

Reviews on The Trusted Agent

All 15 offices

The Trusted Agent logo

4.9 / 5

168

Reviews on The Trusted Agent

All 15 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers4 reviews

5.0 / 5 I actually do not know where to start the whole service at Lovelle has been totally amazing.They even recommended and put us in touch with a super efficient and ...John, 19 March 2025Read all 4 from sellers

Buyers8 reviews

5.0 / 5 From the minute we put in our offer, we were kept informed of every detail of what was happening and was due to happen next. I am a bit of a worrier, but i ...Kelly, 7 March 2025Read all 8 from buyers

Landlords1 review

5.0 / 5 We received excellent customer service from Adam and Craig, who were both friendly and professional in securing a tenant swiftly for our property. We would ...Jean, 22 December 2025Read the review from landlords

Tenants1 review

5.0 / 5 Georgia was lovely. Customer service was outstanding. She was very approachable and answered all the relevant questions. Couldn't ask for a better person to ...Jess, 5 February 2025Read the review from tenants

Our offices

Lovelle's 15 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,235 reviews on Google only. Show every review

1/5

Google

So I was a customer to Lovelle for 5 years +, at one time they were very good but since the takeover they could not be worse. Multiple issues and quieres ignored and glossed over. Towards the end of my business with them I put in a formal complaint because I believe the way they acted was wrong and no one paying this company to look after a property should receive such service. That was on the 1st of August 2022. At the time of writing this 29/8/22 I have not even received acknowledgemet of my complaint. Disgusting company that deserve nobody's business.

Jack · 10 October 2022 · Lovelle Louth Sales

4/5

Google

Rating only, no written review.

Neil · 10 October 2022 · Lovelle Skegness

Agent replied · 18 December 2024

Thank you for the review.

5/5

Google

Very helpful and communicative team. We highly appreciate all the help we received while purchasing our first home. Thank you!

Anna · 10 October 2022 · Lovelle Skegness

Agent replied · 18 December 2024

Thank you for the lovely review, we really appreciate receiving feedback. Glad you were so happy with the service.

5/5

Google

Super brilliant service from the most amazing staff... special mention for Sam and James. Quick, timely and utterly delightful. Will recommend highly to any buyers/sellers I come across.

John · 10 October 2022 · Lovelle Skegness

Agent replied · 18 December 2024

Thank you very much for taking the time to leave this lovely review. Sam and James appreciate that you have mentioned them. We all work hard to give great customer service!

5/5

Google

Thanks to Becky, Kate and all the team for outstanding customer service during the sale of my home, and throughout the long, twisting and turning road to the finish Becky has been so supportive and pulled out all the stops to chivvy along the sale, keep me informed of progress and provide a sympathetic ear when I've had mini meltdown moments. Thanks to all at the Skegness branch for their care and commitment.

Donna · 10 October 2022 · Lovelle Skegness

Agent replied · 18 December 2024

Thank you for your kind review!

4/5

Google

Rating only, no written review.

Finlay · 27 August 2022 · Lovelle Market Rasen

5/5

Google

Rating only, no written review.

Andrew · 27 August 2022 · Lovelle Market Rasen

3/5

Google

Same old when your renting not bothered!!!

Spencer · 27 August 2022 · Lovelle Market Rasen

5/5

Google

Sold my property with updates all the way. Professional staff nothing is to much trouble..

Mandy · 27 August 2022 · Lovelle Market Rasen

5/5

Google

Rating only, no written review.

Jayne · 26 August 2022 · Lovelle Grimsby Sales

Agent replied · 25 August 2024

Thank you, Jayne

5/5

Google

Rating only, no written review.

Max · 26 August 2022 · Lovelle Grimsby Sales

Agent replied · 25 August 2024

Thank you, Max

5/5

Google

Rating only, no written review.

Mags · 26 August 2022 · Lovelle Grimsby Sales

Agent replied · 25 August 2024

Hi Mags! Thank you for taking the time to leave a review. We're pleased we managed to get the property over the line for you and hopefully reinstated some confidence into estate agents given your prior experiences! Team Lovelle.

5/5

Google

Rating only, no written review.

Simone · 26 August 2022 · Lovelle Grimsby Sales

Agent replied · 25 August 2024

Thank you, Simone

5/5

Google

Rating only, no written review.

Carl · 26 August 2022 · Lovelle Grimsby Sales

Agent replied · 25 August 2024

Thank you, Carl

5/5

Google

Rating only, no written review.

Tracey · 26 August 2022 · Lovelle Grimsby Sales

Agent replied · 25 August 2024

Thank you, Tracey

5/5

Google

Excellent service

Carol · 26 August 2022 · Lovelle Grimsby Sales

Agent replied · 25 August 2024

Hello Carol, thank you for the glowing review! Lovelle Sales Team

5/5

Google

Outstanding service

Anne · 26 August 2022 · Lovelle Grimsby Sales

Agent replied · 25 August 2024

Thank you, Anne

3/5

Google

Have applied for a house through this agent. No comments at the moment

Marie · 26 August 2022 · Lovelle Grimsby Sales

Agent replied · 25 August 2024

Hi Marie, we hope this was resolved for you. If you would like to speak to our lettings team, please call 01472 500 700 or email lettings@lovelle.co.uk

3/5

Google

Recepionist had a bad attitude,older lady wearing glasses,not very helpful.

Shaun · 26 August 2022 · Lovelle Grimsby Sales

5/5

Google

Excellent customer service, very helpful lady on the lettings desk

Paul · 26 August 2022 · Lovelle Grimsby Sales

Agent replied · 25 August 2024

Thank you, Paul

5/5

Google

Lovely office space, the workers there are very helpful as well.

Joshua · 26 August 2022 · Lovelle Grimsby Sales

Agent replied · 25 August 2024

Thank you, Joshua!

4/5

Google

Friendly and helpful staff dealt with my query. I was satisfied with the outcome.

Hadrian · 26 August 2022 · Lovelle Grimsby Sales

Agent replied · 25 August 2024

Thank you Mr Asher - we hope you are well!

5/5

Google

Very good service helpful and supportive mostly delt with Jo and James and they were very good

Millie · 26 August 2022 · Lovelle Grimsby Sales

Agent replied · 25 August 2024

Thank you for the review, Millie!

5/5

Google

Very professional and a great help would recommend to sell any house

Paul · 26 August 2022 · Lovelle Grimsby Sales

Agent replied · 25 August 2024

Thank you, Paul!

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

Industry awards

Lovelle is among EA Masters 2026 winners.

EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.

EA Masters by year, 2019 to 2020

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

The British Property Awards

Lovelle branches are among The British Property Awards 2026 winners.

The British Property Awards 2026: 1 Gold across one branch.

British Property Awards winners in nine years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025, 2026. A British Property Awards winner every year since 2018.

British Property Awards by year, 2018 to 2025

Source: The British Property Awards 2026 winners, as published. Earlier years link to each year's list.

ESTAS

Lovelle and its branches won ESTAS awards in three years, most recently 2024.

ESTAS winners in three years, the group and its branches: 2021, 2023, 2024.

ESTAS awards by year, 2021 to 2024

Source: ESTAS winners lists, as published, linked by year.

More industry awards: The Negotiator Awards

The Negotiator Awards

Lovelle and its branches won The Negotiator Awards in three years, most recently 2019.

Negotiator Awards winners in three years, the group and its branches: 2017, 2018, 2019.

Negotiator Awards by year, 2017 to 2019

Source: The Negotiator Awards winners lists, as published, linked by year.

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Questions about Lovelle

Which Lovelle office has the most reviews?

Grimsby Sales has the most, with 246 reviews rated 4.0 out of 5, followed by Gainsborough with 245.

Where are the Lovelle offices?

The 15 Lovelle offices, by town:

  • Brigg: The Old Chapel, Wrawby Street, Brigg, North Lincolnshire, DN20 8JJ
  • Cottingham: Unit 4 King Street, Cottingham, HU16 5QQ
  • Gainsborough: Unit 5b Tillbridge Centre, Gainsborough, DN21 1FT
  • Grimsby Lettings: Hampton House, Church Lane, Grimsby, Lincolnshire, DN31 1JR
  • Grimsby Sales: First Floor, Hampton House, Church Lane, Grimsby, DN31 1JR
  • Hull: 364 Holderness Road, Hull, HU9 3DL
  • Humberston: 346, Grimsby Road, Humberston, DN36 4AA
  • Lincoln: 62 high street, Lincoln, LN5 8AH
  • Louth Lettings: 4 Cornmarket, Louth, Lincolnshire, LN11 9PY
  • Louth Sales: 5 Cornmarket, Louth, LN11 9PY
  • Mablethorpe: 41 Victoria Road, Mablethorpe, LN12 2AF
  • Market Rasen: 13 Queen Street, Market Rasen, LN8 3EH
  • North Hykeham: 32 The Forum, North Hykeham, Lincoln, LN6 8HW
  • Scunthorpe: 32 Oswald Road, Scunthorpe, DN15 5PQ
  • Skegness: 13 Roman Bank, Skegness, Lincolnshire, PE25 2SA
What do sellers say about Lovelle?

4 reviews from sellers, rated 5.0 out of 5 on average. For example, John wrote: "I actually do not know where to start the whole service at Lovelle has been totally amazing.They even recommended and put us in touch with a super efficient and ..."

What do buyers say about Lovelle?

8 reviews from buyers, rated 5.0 out of 5 on average. For example, Kelly wrote: "From the minute we put in our offer, we were kept informed of every detail of what was happening and was due to happen next. I am a bit of a worrier, but i ..."

Has Lovelle won any awards?

Yes. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 36 other industry awards since 2017.

Reviews may appear on more than one platform.

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