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Lovelle estate agents in Grimsby, Gainsborough, Lincoln and 9 more

4.4

★★★★★ Great

1,464 reviews across 15 offices and 4 platforms

lovelle.co.uk

Lovelle has 15 offices, in Grimsby (two offices), Gainsborough, Lincoln (two offices), Humberston, Skegness, Louth (two offices), Brigg, Market Rasen, Cottingham, Mablethorpe, Hull and Scunthorpe (Lincolnshire and North Lincolnshire). Together they have 1,464 reviews on four platforms, rated 4.4 out of 5 overall.

Google logo

4.3 / 5

1,236

Reviews on Google

All 15 offices

Facebook logo

4.9 / 5

46

Reviews on Facebook

All 15 offices

The Trusted Agent logo

5.0 / 5

14

Reviews on The Trusted Agent

All 15 offices

The Trusted Agent logo

4.9 / 5

168

Reviews on The Trusted Agent

All 15 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Lovelle's 15 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,235 reviews on Google only. Show every review

5/5

Google

We have found the process very easy and molly from lovelle Market Rasen has been extremely helpful . Very happy to be moving into our new home on the 31st. Would recommend.

Jessica · 6 April 2023 · Lovelle Market Rasen

3/5

Google

Helpful website

Miss · 13 March 2023 · Lovelle Louth Lettings

Agent replied · 4 February 2025

Thank you for your review

5/5

Google

Cannot praise Tom and all the team enough! Great service. Keep up the good work you are doing.

Gillian · 13 March 2023 · Lovelle Louth Lettings

Agent replied · 4 February 2025

Hi Gillian, thank you for the lovely review of the service you are receiving, it does mean a lot :)

1/5

Google

So I was a customer to Lovelle for 5 years +, at one time they were very good but since the takeover they could not be worse. Multiple issues and quieres ignored and glossed over. Towards the end of my business with them I put in a formal complaint because I believe the way they acted was wrong and no one paying this company to look after a property should receive such service. That was on the 1st of August 2022. At the time of writing this 29/8/22 I have not even received acknowledgemet of my complaint. Disgusting company that deserve nobody's business.

Jack · 13 March 2023 · Lovelle Louth Lettings

5/5

Google

Rating only, no written review.

Linda · 13 March 2023 · Lovelle Louth Lettings

Agent replied · 4 February 2025

Many thanks Linda for your 5 star review 🤩 …

5/5

Google

Used for sale off property. Got the valuation spot on. Tom and the rest of the team were very help and had good communication from them. Couldn't fault them.

Graham · 13 March 2023 · Lovelle Louth Lettings

Agent replied · 4 February 2025

Thank you Graham for your 5 star review 🤩 …

4/5

Google

Amazing people, brilliant to talk to and very helpful and friendly. Great at what they do.

Claire · 8 March 2023 · Lovelle Mablethorpe

Agent replied · 20 June 2024

Thank you for your review.

5/5

Google

Rating only, no written review.

Krista · 8 March 2023 · Lovelle Mablethorpe

Agent replied · 20 June 2024

Thank you for your 5* review

5/5

Google

Very informative estate agent

Paul · 8 March 2023 · Lovelle Mablethorpe

Agent replied · 20 June 2024

Thank you for your lovely review. Kind regards lovelles

5/5

Google

Conner and cindy have been absolutely amazing, They done everything they could to help secure our new home. Thank you do much.

Neil · 8 March 2023 · Lovelle Mablethorpe

Agent replied · 20 June 2024

Thank you for your lovely review.

5/5

Google

They are literally the best agents you can deal with! Always reply to your emails and phone calls. Very helpful, professional, and on the ball. Highly recommended.

Beverley · 8 March 2023 · Lovelle Mablethorpe

Agent replied · 20 June 2024

Thank you for your lovely review, it was a pleasure to help you get to your new home.

5/5

Google

Professional demeanor

Graeme · 8 March 2023 · Lovelle Cottingham

5/5

Google

Rating only, no written review.

Karl · 7 March 2023 · Lovelle Brigg

5/5

Google

Fiona and Jessica at lovelles were most helpful.

STEPHEN · 7 March 2023 · Lovelle Brigg

3/5

Google

Always polite. Advertisement was good and the property was let promptly. Communication is patchy, often frustrating.

Kathleen · 7 March 2023 · Lovelle Brigg

5/5

Google

Great service from Lovelles, especially Jessica. Quick to respond to emails and were always happy to help. No complaints!

Chris · 7 March 2023 · Lovelle Brigg

5/5

Google

We recently completed on a house purchase, Fiona in particular was was great at communicating with us and chasing solicitors when things slowed down

Heather · 7 March 2023 · Lovelle Brigg

5/5

Google

Good quick sale matching Sellers requirements, well done Lovelles.

John · 8 February 2023 · Lovelle Grimsby Lettings

Agent replied · 7 February 2025

Thank you John!

1/5

Google

So in general it is like this. People who sold or bought properties have good experiences because they left a lot of money there, and people who rented are treated as third-class citizens. And I feel it very much. We lived there for almost 10 years and during that time the apartment was never refreshed. Mold on the walls has been reported many times and no one cares. Apartment inspections reported by the agency and, as a result, not even carried out. As long as the papers match. The agency doesn't care what conditions people live there in. When I informed about moving out and ending the rent of the apartment and showed up at the agency, I was treated like an unwanted newcomer. The incompetence of the employees and their pseudo-professionalism was revealed by writing down information about me on an old, used envelope and handling the matter quickly and sloppily. Later they couldn't even find the right keys to the apartment I left them. A few months after the move, I still haven't received a refund (when we moved in, there weren't even any light bulbs and we left them new lamps, we replaced the carpets in some rooms and completely refreshed them at our own expense) of the deposit and absolutely no documents, such as handing over the keys. E-mail contact with the agency was poor because I did not receive answers to my inquiries, and when I showed up there in person, I was treated as an intruder. I highly do not recommend this agency. Well, unless you have money and want to leave a few or several hundred thousand pounds with them. I will only add that these are my personal experiences with this agency and I do not impose it on anyone as an absolute worldview, because everyone can have different ones. However, after moving and renting an apartment in another agency, my experience is the complete opposite. Of course, to the detriment of Lovelle Estate Agency. Regards

Daniel · 7 January 2023 · Lovelle Grimsby Sales

5/5

Google

Rating only, no written review.

Mags · 21 December 2022 · Lovelle Grimsby Lettings

Agent replied · 20 December 2024

Hi Mags! Thank you for taking the time to leave a review. We're pleased we managed to get the property over the line for you and hopefully reinstated some confidence into estate agents given your prior experiences! Team Lovelle.

5/5

Google

Rating only, no written review.

Simone · 21 December 2022 · Lovelle Grimsby Lettings

Agent replied · 20 December 2024

Thank you, Simone

5/5

Google

Rating only, no written review.

Carl · 21 December 2022 · Lovelle Grimsby Lettings

Agent replied · 20 December 2024

Thank you, Carl

5/5

Google

Rating only, no written review.

Tracey · 21 December 2022 · Lovelle Grimsby Lettings

Agent replied · 20 December 2024

Thank you, Tracey

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

Industry awards

Lovelle is among EA Masters 2026 winners.

EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.

EA Masters by year, 2019 to 2020

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

The British Property Awards

Lovelle branches are among The British Property Awards 2026 winners.

The British Property Awards 2026: 1 Gold across one branch.

British Property Awards winners in nine years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025, 2026. A British Property Awards winner every year since 2018.

British Property Awards by year, 2018 to 2025

Source: The British Property Awards 2026 winners, as published. Earlier years link to each year's list.

ESTAS

Lovelle and its branches won ESTAS awards in three years, most recently 2024.

ESTAS winners in three years, the group and its branches: 2021, 2023, 2024.

ESTAS awards by year, 2021 to 2024

Source: ESTAS winners lists, as published, linked by year.

More industry awards: The Negotiator Awards

The Negotiator Awards

Lovelle and its branches won The Negotiator Awards in three years, most recently 2019.

Negotiator Awards winners in three years, the group and its branches: 2017, 2018, 2019.

Negotiator Awards by year, 2017 to 2019

Source: The Negotiator Awards winners lists, as published, linked by year.

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Questions about Lovelle

Which Lovelle office has the most reviews?

Grimsby Sales has the most, with 246 reviews rated 4.0 out of 5, followed by Gainsborough with 245.

Where are the Lovelle offices?

The 15 Lovelle offices, by town:

  • Brigg: The Old Chapel, Wrawby Street, Brigg, North Lincolnshire, DN20 8JJ
  • Cottingham: Unit 4 King Street, Cottingham, HU16 5QQ
  • Gainsborough: Unit 5b Tillbridge Centre, Gainsborough, DN21 1FT
  • Grimsby Lettings: Hampton House, Church Lane, Grimsby, Lincolnshire, DN31 1JR
  • Grimsby Sales: First Floor, Hampton House, Church Lane, Grimsby, DN31 1JR
  • Hull: 364 Holderness Road, Hull, HU9 3DL
  • Humberston: 346, Grimsby Road, Humberston, DN36 4AA
  • Lincoln: 62 high street, Lincoln, LN5 8AH
  • Louth Lettings: 4 Cornmarket, Louth, Lincolnshire, LN11 9PY
  • Louth Sales: 5 Cornmarket, Louth, LN11 9PY
  • Mablethorpe: 41 Victoria Road, Mablethorpe, LN12 2AF
  • Market Rasen: 13 Queen Street, Market Rasen, LN8 3EH
  • North Hykeham: 32 The Forum, North Hykeham, Lincoln, LN6 8HW
  • Scunthorpe: 32 Oswald Road, Scunthorpe, DN15 5PQ
  • Skegness: 13 Roman Bank, Skegness, Lincolnshire, PE25 2SA
What do sellers say about Lovelle?

4 reviews from sellers, rated 5.0 out of 5 on average. For example, John wrote: "I actually do not know where to start the whole service at Lovelle has been totally amazing.They even recommended and put us in touch with a super efficient and ..."

What do buyers say about Lovelle?

8 reviews from buyers, rated 5.0 out of 5 on average. For example, Kelly wrote: "From the minute we put in our offer, we were kept informed of every detail of what was happening and was due to happen next. I am a bit of a worrier, but i ..."

Has Lovelle won any awards?

Yes. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 36 other industry awards since 2017.

Reviews may appear on more than one platform.

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