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Lovelle estate agents in Grimsby, Gainsborough, Lincoln and 9 more

4.4

★★★★★ Great

1,464 reviews across 15 offices and 4 platforms

lovelle.co.uk

Lovelle has 15 offices, in Grimsby (two offices), Gainsborough, Lincoln (two offices), Humberston, Skegness, Louth (two offices), Brigg, Market Rasen, Cottingham, Mablethorpe, Hull and Scunthorpe (Lincolnshire and North Lincolnshire). Together they have 1,464 reviews on four platforms, rated 4.4 out of 5 overall.

Google logo

4.3 / 5

1,236

Reviews on Google

All 15 offices

Facebook logo

4.9 / 5

46

Reviews on Facebook

All 15 offices

The Trusted Agent logo

5.0 / 5

14

Reviews on The Trusted Agent

All 15 offices

The Trusted Agent logo

4.9 / 5

168

Reviews on The Trusted Agent

All 15 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers4 reviews

5.0 / 5 I actually do not know where to start the whole service at Lovelle has been totally amazing.They even recommended and put us in touch with a super efficient and ...John, 19 March 2025Read all 4 from sellers

Buyers8 reviews

5.0 / 5 From the minute we put in our offer, we were kept informed of every detail of what was happening and was due to happen next. I am a bit of a worrier, but i ...Kelly, 7 March 2025Read all 8 from buyers

Landlords1 review

5.0 / 5 We received excellent customer service from Adam and Craig, who were both friendly and professional in securing a tenant swiftly for our property. We would ...Jean, 22 December 2025Read the review from landlords

Tenants1 review

5.0 / 5 Georgia was lovely. Customer service was outstanding. She was very approachable and answered all the relevant questions. Couldn't ask for a better person to ...Jess, 5 February 2025Read the review from tenants

Our offices

Lovelle's 15 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,235 reviews on Google only. Show every review

5/5

Google

Selling with Lovelle has been a very positive experience. Briony has been on the case the whole time and I did not feel that I had to chase up as she was always on top of all the details. She made sure that we and the buyer were working together to get the sale completed. When the property was being viewed we were given useful feedback from each view. Highly recommended for sure! Thanks for a smooth and speedy transaction.

Melanie · 13 September 2023 · Lovelle Humberston

Agent replied · 11 June 2024

Thank you so much for your 5* review Melanie! It is very much appreciated. All the best, Briony, Sam, Suzanne and Jasmin.

5/5

Google

Brilliant agents always happy to help.

Sharon · 27 August 2023 · Lovelle Market Rasen

Agent replied · 26 August 2024

Thanks for your review Sharon

5/5

Google

Great communication throughout the process of selling our house. Thank you.

Sophie · 27 August 2023 · Lovelle Market Rasen

5/5

Google

Very professional and friendly staff. Kept us informed at every stage, and always happy to answer any query.

Ann · 27 August 2023 · Lovelle Market Rasen

5/5

Google

Lovelle in Market Rasen have been great agents for me as a tenant. They were helpful and supportive throughout my tenancy and made sure I was attended to quickly when I had problems, such as boiler trouble in winter. I would definitely recommend them.

Fiona · 27 August 2023 · Lovelle Market Rasen

Agent replied · 26 August 2024

Hi Fiona thank you for your review, and for being a great tenant 😀 …

5/5

Google

We bought our first home through Lovelle and we’re really happy with their help, Mollie and Chris especially. They went above and beyond to help us, which meant we ended up with the right home. Lovelle have really good and quick customer service and gave us honest information on the property, we would definitely recommend using Lovelle.

Jamie · 27 August 2023 · Lovelle Market Rasen

Agent replied · 26 August 2024

Thanks for your review we hope you are happy in your new home 😀 …

1/5

Google

Rating only, no written review.

Lee · 26 August 2023 · Lovelle Grimsby Sales

Agent replied · 25 August 2024

Hi Lee, if you would please provide some further feedback on the 1* review. We pride ourselves on a top class service so any feedback would be appreciated so we may look into your matter. Lovelle

5/5

Google

Rating only, no written review.

Sharon · 26 August 2023 · Lovelle Grimsby Sales

5/5

Google

Rating only, no written review.

Mehrdad · 26 August 2023 · Lovelle Grimsby Sales

2/5

Google

Rating only, no written review.

Jordan · 26 August 2023 · Lovelle Grimsby Sales

5/5

Google

Good quick sale matching Sellers requirements, well done Lovelles.

John · 26 August 2023 · Lovelle Grimsby Sales

Agent replied · 25 August 2024

Thank you John!

5/5

Google

Very helpful and reassuring staff very pleased with the service provided everything explained well and questions asked were answered promptly and efficiently the communication was without fault

Jenny · 26 August 2023 · Lovelle Grimsby Sales

5/5

Google

Bought a house after looking ages was great to deal with i not from the area i living here happy xmas new yr to the team thank u i really happy here x

Rita · 26 August 2023 · Lovelle Grimsby Sales

5/5

Google

Fantastic lettings team, nothing too much trouble, great communication. Can’t praise them enough. Would definitely recommend.

Alison · 26 August 2023 · Lovelle Grimsby Sales

5/5

Google

Couldn't rate Holly Oakley any higher, went above and beyond and ensure we got the best sale price Highly recommended

Matthew · 26 August 2023 · Lovelle Grimsby Sales

Agent replied · 25 August 2024

Thank you for the excellent review. Best regards, Team Lovelle

1/5

Google

Our experience with Lovelles has been very poor, we have been requesting work to be done on the house since we moved in nearly 9 years ago, and finally after contacting the council things have started to move, albeit very slowly. We have been without bathing facilities for over 3 weeks now and no end date to the repairs in sight. Not happy!

Shar · 26 August 2023 · Lovelle Grimsby Sales

Agent replied · 25 August 2024

Good afternoon, firstly thank you for taking the tine to leave our company the above feedback. As new-ish owners of the business (18 months) I can only comment on the recent issues that you have experienced. Having had a look at the account, I can see that certainly has taken a longer time than we would have hoped. Unfortunately the replacement of the wet room has involved a number of different parties and also required unexpected additional repairs and a period of 'drying out' that has contributed to the time taken. I can only sincerely apologise for the delays that you have experienced and assure you that I am working with my team and contractors to get this fully resolved for you urgently. Please feel free to call me directly on 01472 500700 to discuss further. Kind regards, Sam

1/5

Google

Doesn't give attention or importance when you email, ring or leave a message about problem in rented property. They just want your rent.

Crisanta · 26 August 2023 · Lovelle Grimsby Sales

Agent replied · 25 August 2024

Good morning Chrisanta. Thank you for taking the time to leave us a review. I'd like to understand more about your experience, please could you give me a call on 01472 500700 to discuss as we take all customer feedback very seriously? Many thanks, Samantha

1/5

Google

Went down on a Saturday to leave some documents. On Google it marks is from 9:00-13:00. We got there at 10:50 and we were told that the office in charge of rentals closes at 11 and even though the lady that sorts all that out was there, she couldn't take our documents as she was waiting for a call. I think they should specify as we can't believe they only open for 2 hours on Saturday.

Katy · 26 August 2023 · Lovelle Grimsby Sales

5/5

Google

I can't thanks James enough for all of his efforts into getting our house purchase through in such a timely manner. James made the whole process (that was stressful at times) as simple and easy as he could, which meant a lot as 1st time buyers. Would definitely recommend- thanks James!

Sarah · 26 August 2023 · Lovelle Grimsby Sales

Agent replied · 25 August 2024

Thank you for taking the time to review our services, we will be sure to pass your comments on to James! Thank you! Team Lovelle

5/5

Google

Very positive. From our initial meeting with Lewis, to ongoing contact to the team members, Holly and Chelsey. ( Aplogies, if I missed any one. it was a team effort. Special thanks to James, who had his finger in the pulse and knew exactly what was going on and expedited when necessary. All in all, a very pleasant experience. 👍🏻👍🏻👍🏻 …

Michael · 26 August 2023 · Lovelle Grimsby Sales

Agent replied · 25 August 2024

Thank you for the kind review, Michael.

2/5

Google

Lived in property years. Never had issue. Try to move to better myself but also to move away from problem tenant they gave us again but they not help and ignore my emails. I phone ask for update they say someone will call but nobody does.

Nathaniel · 26 August 2023 · Lovelle Grimsby Sales

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

Industry awards

Lovelle is among EA Masters 2026 winners.

EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.

EA Masters by year, 2019 to 2020

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

The British Property Awards

Lovelle branches are among The British Property Awards 2026 winners.

The British Property Awards 2026: 1 Gold across one branch.

British Property Awards winners in nine years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025, 2026. A British Property Awards winner every year since 2018.

British Property Awards by year, 2018 to 2025

Source: The British Property Awards 2026 winners, as published. Earlier years link to each year's list.

ESTAS

Lovelle and its branches won ESTAS awards in three years, most recently 2024.

ESTAS winners in three years, the group and its branches: 2021, 2023, 2024.

ESTAS awards by year, 2021 to 2024

Source: ESTAS winners lists, as published, linked by year.

More industry awards: The Negotiator Awards

The Negotiator Awards

Lovelle and its branches won The Negotiator Awards in three years, most recently 2019.

Negotiator Awards winners in three years, the group and its branches: 2017, 2018, 2019.

Negotiator Awards by year, 2017 to 2019

Source: The Negotiator Awards winners lists, as published, linked by year.

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Questions about Lovelle

Which Lovelle office has the most reviews?

Grimsby Sales has the most, with 246 reviews rated 4.0 out of 5, followed by Gainsborough with 245.

Where are the Lovelle offices?

The 15 Lovelle offices, by town:

  • Brigg: The Old Chapel, Wrawby Street, Brigg, North Lincolnshire, DN20 8JJ
  • Cottingham: Unit 4 King Street, Cottingham, HU16 5QQ
  • Gainsborough: Unit 5b Tillbridge Centre, Gainsborough, DN21 1FT
  • Grimsby Lettings: Hampton House, Church Lane, Grimsby, Lincolnshire, DN31 1JR
  • Grimsby Sales: First Floor, Hampton House, Church Lane, Grimsby, DN31 1JR
  • Hull: 364 Holderness Road, Hull, HU9 3DL
  • Humberston: 346, Grimsby Road, Humberston, DN36 4AA
  • Lincoln: 62 high street, Lincoln, LN5 8AH
  • Louth Lettings: 4 Cornmarket, Louth, Lincolnshire, LN11 9PY
  • Louth Sales: 5 Cornmarket, Louth, LN11 9PY
  • Mablethorpe: 41 Victoria Road, Mablethorpe, LN12 2AF
  • Market Rasen: 13 Queen Street, Market Rasen, LN8 3EH
  • North Hykeham: 32 The Forum, North Hykeham, Lincoln, LN6 8HW
  • Scunthorpe: 32 Oswald Road, Scunthorpe, DN15 5PQ
  • Skegness: 13 Roman Bank, Skegness, Lincolnshire, PE25 2SA
What do sellers say about Lovelle?

4 reviews from sellers, rated 5.0 out of 5 on average. For example, John wrote: "I actually do not know where to start the whole service at Lovelle has been totally amazing.They even recommended and put us in touch with a super efficient and ..."

What do buyers say about Lovelle?

8 reviews from buyers, rated 5.0 out of 5 on average. For example, Kelly wrote: "From the minute we put in our offer, we were kept informed of every detail of what was happening and was due to happen next. I am a bit of a worrier, but i ..."

Has Lovelle won any awards?

Yes. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 36 other industry awards since 2017.

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