5/5
Rating only, no written review.
Agent replied · 18 December 2024
Thank you for your 5 star review! :-)

Trusted Agent profile · Lincolnshire and North Lincolnshire
Verified
★★★★★
1,464 reviews across 15 offices and 4 platforms
Lovelle has 15 offices, in Grimsby (two offices), Gainsborough, Lincoln (two offices), Humberston, Skegness, Louth (two offices), Brigg, Market Rasen, Cottingham, Mablethorpe, Hull and Scunthorpe (Lincolnshire and North Lincolnshire). Together they have 1,464 reviews on four platforms, rated 4.4 out of 5 overall.
1,236
Reviews on Google
All 15 offices
46
Reviews on Facebook
All 15 offices
14
Reviews on The Trusted Agent
All 15 offices
168
Reviews on The Trusted Agent
All 15 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I actually do not know where to start the whole service at Lovelle has been totally amazing.They even recommended and put us in touch with a super efficient and ...Read all 4 from sellers
From the minute we put in our offer, we were kept informed of every detail of what was happening and was due to happen next. I am a bit of a worrier, but i ...Read all 8 from buyers
We received excellent customer service from Adam and Craig, who were both friendly and professional in securing a tenant swiftly for our property. We would ...Read the review from landlords
Georgia was lovely. Customer service was outstanding. She was very approachable and answered all the relevant questions. Couldn't ask for a better person to ...Read the review from tenants
Lovelle's 15 offices, most reviewed first. Each has its own page.
Showing 1,235 reviews on Google only. Show every review
5/5
Rating only, no written review.
Thank you for your 5 star review! :-)
5/5
Rating only, no written review.
Thanks Dawn :-)
4/5
Rating only, no written review.
5/5
Lovely staff very professional
Thank you for the lovely review Sue!
5/5
Very good
Thanks for taking the time to leave us your positive review.
5/5
Kind and friendly service, the lady that showed me the bungalow was very nice
Thank you for the lovely review.
5/5
Very friendly and helpful staff. They keep you informed and ensure good communication between all parties. Very positive experience
Thank you for the lovely review.
5/5
Can't praise the girls at the Skegness branch high enough. They went above and beyond helping with a sale that was not straight forward. Thankyou to all involved
Thank you so much for taking the time to leave this lovely review, we really appreciate it!
5/5
Just want to say a massive thank you for the team at skegness... You sold our house for us and you made it so easy. Always kept in contact with us and made it such an easy process.. couldn't ask for better service.. Xx
Thank you for the lovely review. We really appreciate the positive feedback. Good luck with your new venture!
5/5
The team at Lovelles was excellent to deal with and was easy to deal with when purchasing my house. Highly recommended and would happily deal with them again!
Thank you so much for the lovely review!
5/5
I have recently had a very good experience marketing a property with Lovells in Skegness. They answered my initial call after 3 other agents did not pick up. They offered a very reasonable price for sales package which of course included a posting on rightmove. I met with Beccy and Sam and between them they both did an excellent job keeping me informed and communicating between both parties. The marketing details were put together quickly and in good order including a video from Beccy which included a commentary which is often missing when I look at other properties. They helped us through the conveyancing to meet a very tight deadline, infact we beat the deadline by 2 weeks! I would highly recommend using Lovells if you are planning to sell a property.
Thank you so much for taking the time to leave us this lovely review, we really appreciate it. Glad you were impressed with our service.
5/5
Big shout out to all the Lovelle crew at the Skegness branch. I highly recommend them, their expert knowledge of all aspects to do with conveyancing is reasuring as they lead you through the whole process step by step. Serra, Becky and Katie are all motivated to prove the most efficient service they can and are always on hand to answer any questions in what can sometimes be a stressful time. The regular progress updates throughout the different stages were extremely helpful. I would'nt hesitate to use them again.
Thank you so much for your kind words.
5/5
Thank you Lovelle Estate Agents for helping me find my new house. Nothing was too much trouble when I needed help. Would highly recommend them to buyers and sellers alike. Big thanks to Sam she was brilliant.
Thank you for your kind words. Sam is a star! We hope you are very happy in your new home.
5/5
Absolutely fantastic team couldn’t do enough considering the circumstances sold and bought through. These guys was highly recommend. Samantha was absolutely amazing and I can’t thank the team enough will definitely use again in the future
Thanks for your feedback, glad to know we are appreciated.
5/5
Rating only, no written review.
5/5
Excellent service from start to finish. Highly recommend. We sold our house through them and they also helped us find out next home. Made the whole process go as smoothly as possible.
Thank you for the great review, we know it means a lot to the team and hope you are enjoying your new home.
5/5
Rating only, no written review.
Dear Louisa Thank you so much for taking the time to leave us a 5-star rating! We are thrilled to hear that you had such a positive experience with our business. Your support and feedback mean the world to us. We strive to provide the best possible service to our valued customers, and your endorsement is a testament to our dedication.
5/5
Very good at keeping you updated
We appreciate your feedback! Keeping our customers informed and updated is a top priority for us, and we're delighted to hear that you found our communication to be very good. If there's anything specific you appreciated about our updates or if you have any suggestions on how we can further improve, please don't hesitate to let us know. We're here to make your experience as seamless and informed as possible, and we look forward to continuing to provide you with excellent service in the future!
5/5
Always keep you in the loop so you know what is happening. Quick to reply to messages.
Dear Amanda Thank you so much for taking the time to leave us a 5-star rating! We are thrilled to hear that you had such a positive experience with our business. Your support and feedback mean the world to us. We strive to provide the best possible service to our valued customers, and your endorsement is a testament to our dedication.
5/5
My contact and updates from Bayley and Naomi have been great, from putting my house up for sale to selling the property. Thank you 😊 …
Thank you for taking the time to share your positive experience with us! We're delighted to hear that your contact and updates from Bayley and Naomi have been great throughout the process of putting your house up for sale and successfully selling it. We understand that selling a property can be a significant step, and we're here to make it as smooth as possible. If you ever need assistance in the future or have any more feedback to share, please feel free to reach out. Your satisfaction is our priority, and we appreciate your trust in us. Thank you once again, and we wish you all the best! 😊
5/5
We are very satisfied with everything Lovelle has done for us.Bailey has been extremely helpful and very professional ,he also has a great sense of humour which adds to his character .The whole team have been a pleasure to support us though the selling of our home plus the buying of our new home..Thankyou Joan Staff
Thank you so much for your wonderful review, Joan! We're thrilled to hear that you are very satisfied with the service you received from Lovelle, especially Bayley, who has been both helpful and professional. We value your feedback and appreciate your kind words about our team's support throughout the selling and buying process. We understand that these transactions can be significant and sometimes stressful, and it's our goal to make it as smooth and pleasant as possible. If you ever need assistance in the future or have any more feedback to share, please don't hesitate to reach out. Thank you for choosing us to be a part of your journey!
5/5
Bailey was a great estate agent. He went out of his way to source suitable viewings. He was friendly and polite and clearly had a really interest and passion for his job.
Thank you so much for your kind words and positive feedback about Bayley! We're thrilled to hear that he provided you with great service as an estate agent. Going the extra mile to source suitable viewings, being friendly and polite, and displaying a genuine interest and passion for his job are qualities we value in our team members. We'll be sure to share your appreciation with Bailey, as it's feedback like yours that motivates us to continue delivering exceptional service. If you have any more comments or if there's anything else we can assist you with, please don't hesitate to let us know. We're here to help, and we appreciate your support!
5/5
First class service from start to finish by all involved at a reasonable cost. A special mention to Melody who made the process so easy and whose communication was spot on at all times. I cannot recommend Lovelle at Scunthorpe highly enough. Thank you
Martin, thank you for the review. It was such a pleasure to help you sell your property. Thank you again for choosing Lovelle!
5/5
Given the very personal circumstances of my brother and I, with where we are both located, and the fact that we were selling our Mums home, Sam and her team at Humberston Lovelle dealt with it all seamlessly. Very professional, knowledgeable, and friendly. If you're looking to sell a home in the area, this is as smooth as it gets, in a world where all too often the customer seems to be the least consideration.
Hi Craig, Thank you so much for your kind comments and your 5* review. It is always so lovely to read your our clients feedback. Wishing you and your brother all the best for the future. Sam, Briony, Suzanne and Jasmin :)
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Lovelle is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 20202020 2 awards EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

Lovelle branches are among The British Property Awards 2026 winners.
The British Property Awards 2026: 1 Gold across one branch.
British Property Awards winners in nine years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025, 2026. A British Property Awards winner every year since 2018.
British Property Awards by year, 2018 to 20252025 5 Gold across five branches The British Property Awards 2025 winners
2024 4 Gold across four branches The British Property Awards 2024 winners
2023 4 Gold across four branches The British Property Awards 2023 winners
2022 4 Gold across four branches The British Property Awards 2022 winners
2021 4 Gold across three branches The British Property Awards 2021 winners
2020 1 Gold The British Property Awards 2020 winners
2019 2 Gold across two branches The British Property Awards 2019 winners
2018 1 Gold The British Property Awards 2018 winners
Source: The British Property Awards 2026 winners, as published. Earlier years link to each year's list.
Lovelle and its branches won ESTAS awards in three years, most recently 2024.
ESTAS winners in three years, the group and its branches: 2021, 2023, 2024.
2024 1 Bronze and 1 Best in County ESTAS 2024 winners
2023 1 Best in Postcode ESTAS 2023 winners
2021 1 Best in County ESTAS 2021 winners
Source: ESTAS winners lists, as published, linked by year.

Lovelle and its branches won The Negotiator Awards in three years, most recently 2019.
Negotiator Awards winners in three years, the group and its branches: 2017, 2018, 2019.
Negotiator Awards by year, 2017 to 20192019 1 Gold and 1 Highly Commended The Negotiator Awards 2019 winners
2018 1 Bronze The Negotiator Awards 2018 winners
2017 1 Silver The Negotiator Awards 2017 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
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Grimsby Sales has the most, with 246 reviews rated 4.0 out of 5, followed by Gainsborough with 245.
The 15 Lovelle offices, by town:
4 reviews from sellers, rated 5.0 out of 5 on average. For example, John wrote: "I actually do not know where to start the whole service at Lovelle has been totally amazing.They even recommended and put us in touch with a super efficient and ..."
8 reviews from buyers, rated 5.0 out of 5 on average. For example, Kelly wrote: "From the minute we put in our offer, we were kept informed of every detail of what was happening and was due to happen next. I am a bit of a worrier, but i ..."
Yes. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 36 other industry awards since 2017.