Trusted Agent profile · Lincolnshire and North Lincolnshire

Verified

Lovelle estate agents in Grimsby, Gainsborough, Lincoln and 9 more

4.4

★★★★★ Great

1,464 reviews across 15 offices and 4 platforms

lovelle.co.uk

Lovelle has 15 offices, in Grimsby (two offices), Gainsborough, Lincoln (two offices), Humberston, Skegness, Louth (two offices), Brigg, Market Rasen, Cottingham, Mablethorpe, Hull and Scunthorpe (Lincolnshire and North Lincolnshire). Together they have 1,464 reviews on four platforms, rated 4.4 out of 5 overall.

Google logo

4.3 / 5

1,236

Reviews on Google

All 15 offices

Facebook logo

4.9 / 5

46

Reviews on Facebook

All 15 offices

The Trusted Agent logo

5.0 / 5

14

Reviews on The Trusted Agent

All 15 offices

The Trusted Agent logo

4.9 / 5

168

Reviews on The Trusted Agent

All 15 offices

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Lovelle's 15 offices, most reviewed first. Each has its own page.

Awards

ESTAS

Industry awards

Lovelle and its branches won ESTAS awards in three years, most recently 2024.

ESTAS winners in three years, the group and its branches: 2024, 2023, 2021.

ESTAS awards by year, 2024 to 2021

Source: ESTAS winners lists, as published, linked by year.

Reviews on Google

Showing 1,235 reviews on Google only. Show every review

2/5

Google

I strongly recommend thinking carefully before choosing this agent. Based on my personal experience, their advice and way of working did not feel transparent, and I was not given all the necessary information before making my decision. Make sure that all fees, conditions, and promises are clearly stated in writing, and review the contract carefully before making any payment. Foreign clients should be especially cautious, as language barriers and unfamiliarity with local regulations may put them at a disadvantage. This review reflects my personal experience and opinion.

Rebecca · 10 September 2026 · Lovelle Lincoln

Agent replied · 10 October 2026

Thank you for taking the time to leave your feedback. However, having looked into this matter, we have been unable to find any record of dealing with you or the situation described in your review. Our branch operates within a specific area of Lincoln, with the city divided between different branches. If the property you are referring to was located in North Hykeham or the surrounding areas to the south of Lincoln, it is likely that your experience relates to another branch within our network rather than our office. We would therefore ask that you check which branch you dealt with and, if this review has been posted on the incorrect branch, we would appreciate it being removed or amended accordingly. If you believe you did deal with our branch, please contact us directly with the property address or further details so that we can investigate this properly.

5/5

Google

Such amazing and welcoming staff. Beautiful properties and they gave such great advice

Paige · 10 September 2026 · Lovelle Lincoln

Agent replied · 10 October 2026

Thank you so much for your lovely review! We’re delighted to hear that you found the team so welcoming and that you were happy with the advice and service you received. We’re really proud of the properties we have available and, most importantly, of the team behind them. Your kind words mean a lot to us, and we really appreciate you choosing Lovelle Lincoln!

5/5

Google

Excellent from start to finish of our property sale. Very good communication throughout.

Claire · 10 September 2026 · Lovelle Skegness

Agent replied · 10 October 2026

Thanks for taking the time to leave us a review and we really appreciate knowing we have done a great job!

5/5

Google

I sold my house recently through Lovelle and I couldn't have been happier with the service. Every staff member that worked with me, from the initial valuation up to the completion of the sale was friendly and professional and I really felt like they cared. Good fees, I will definitely use them again for any future sales

Kelle · 10 September 2026 · Lovelle Grimsby Lettings

Agent replied · 10 October 2026

Hi Kelle, Thank you for taking the time to review our services. We are delighted we was able to provide you with a quick sale and a hassle free move. The team will be made aware of your lovely comments. Team Lovelle

5/5

Google

Excellent service from the start from the initial valuation to the excellent photographs and great communication throughout. Would recommend to others looking to sell their house!

Luke · 10 September 2026 · Lovelle Grimsby Lettings

Agent replied · 10 October 2026

Thanks Luke!

5/5

Google

Recently purchased a property through Lovelle Grimsby and I couldn't fault the service they provided before, during and even after the purchase. Thank you James and Holly for making the purchase a breeze with great communication and great customer service. I would highly recommend Lovelle Grimsby!

Georgea · 10 September 2026 · Lovelle Grimsby Lettings

Agent replied · 10 October 2026

Thank you for taking the time to leave a review Georgea, we will pass your comments onto the team. Team lovelle

5/5

Google

All the teram i dealt with were professional kept me fully informed

Jill · 10 September 2026 · Lovelle Grimsby Lettings

Agent replied · 10 October 2026

Thank you Jill ! Team Lovelle

1/5

Google

I have reported an issue with the shower as there's no hot water going to it at all. The staff at the letting agency told me to google it instead of sending someone qualified to fix it, that is after I rang them to chase for a response several days after it was reported. After having a check it isn't something I can fix on my own, I have rang them to chase for a response, the staff just laughed and said the computer is conveniently not working, and said they will get in touch at some point. I find it really unprofessional that I was not asked what the problem is, and they just laughed it off about their incompetence.

Yan · 10 September 2026 · Lovelle Louth Lettings

1/5

Google

I was very disappointed with the way my offer to purchase a house was handled by Lovelle in Lincoln. I was informed by the agent that my offer had been accepted by the seller and that I needed to pay £60 for the ID check in order to proceed. However, I did not receive any written confirmation by email that my offer had been formally accepted. Shortly afterwards, I received calls asking whether I was willing to increase my offer, which was very confusing and upsetting after being told that my offer had been accepted. I am sorry to leave this review, but I hope the team at Lovelle understands that buying a house is a very emotional and stressful process for any buyer. Clear, accurate and transparent communication is extremely important throughout this journey. Unfortunately, my experience did not meet those expectations.

Liliana · 10 August 2026 · Lovelle North Hykeham

Agent replied · 15 October 2026

Hi, thank you for your feedback! 😊 We’re sorry to hear about your experience. It looks like this may have been at a different branch, as this review doesn’t appear to relate to our location. We’d recommend contacting the branch you visited so they can look into this for you. Thank you for your understanding! 💛 …

5/5

Google

From start to finish Sam and all the team at Lovelle were very helpful. Would def recommend.

David · 10 August 2026 · Lovelle Skegness

Agent replied · 10 October 2026

Thanks for taking the time to leave a review. Hope you are enjoying your new home!

5/5

Google

Recently bought our first house with Lovelle Amber was brilliant helped us a lot through the process

Adam · 10 August 2026 · Lovelle Grimsby Lettings

Agent replied · 10 October 2026

Thank you for leaving a review, Adam!

5/5

Google

We recently purchased a property through Lovelle Estate Agency in Grimsby. As we were purchasing whilst living in Spain we found James and his staff to be extremely helpful. Nothing was too much trouble for them. They went over and above what was expected of them.

Patricia · 10 August 2026 · Lovelle Grimsby Lettings

Agent replied · 10 October 2026

Thank you so much for taking the time to leave a review, we will pass your comments onto the team. We hope you have settled in to your new home. Team lovelle

5/5

Google

A recent viewing with Amber from Lovelles was a brilliant experience. She was very helpful and patient with both of us. There was no rushing through the viewing and she was able to answer questions we had.

Martin · 10 August 2026 · Lovelle Grimsby Lettings

Agent replied · 10 October 2026

Hi Martin, Thank you for taking the time to leave a review, we will be sure to pass these comments on to the team. Lovelle team

5/5

Google

Excellent service from start to finish. Friendly, professional, and highly recommended

Rob · 10 August 2026 · Lovelle Grimsby Lettings

Agent replied · 10 October 2026

Thank you Robin, we are delighted to get the first property over the line on your New Build development. We are looking forward to many more! The Lovelle Team

5/5

Google

I would like to say a huge thank you to Lewis and his team for selling our house within a week. They always kept us in the picture from the start to the finish of the sale. We had numerous viewings and Lewis was there for most of them. Thanks also to James for the photos and drone pictures in the brochure which were amazing. Would highly recommend.

Lynn · 10 August 2026 · Lovelle Grimsby Lettings

Agent replied · 10 October 2026

Thank you so much for the review Lynn !

5/5

Google

We had Amber help us buy our first home, she took away so much stress from the process and was always at the end of the phone to answer any questions and guide us through the entire home buy. ng journey.

Poppy · 10 August 2026 · Lovelle Grimsby Lettings

Agent replied · 10 October 2026

Thank you Poppy for taking the time to review. We hope your happy in your new property and we would love to see it when you have finished the refurbishments! Team Lovelle

5/5

Google

I found the sales team and lettings team very responsive and professional throughout my communications with the.

Francis · 10 August 2026 · Lovelle Grimsby Lettings

Agent replied · 10 October 2026

Thank you, Francis!

1/5

Google

Absolutely shocking service would never use again !

Elaine · 10 August 2026 · Lovelle Grimsby Lettings

Agent replied · 10 October 2026

Hi Elaine, Can you provide some further information regarding your review? We would very much like to understand why you feel we was only worth of 1*

5/5

Google

Amber Holly and James have been brilliant. While I was buying a property

Jean · 10 August 2026 · Lovelle Grimsby Lettings

Agent replied · 10 October 2026

Thank you so much for taking the time to leave a review, your comments will be passed onto our team. Team Lovelle

5/5

Google

Great experience selling our property through Lovelle in Grimsby. From receiving our valuation from Lewis and getting our property on the market promptly. Special thanks to Amber and James, who been absolute stars in keeping things on track and keeping us informed on a regular basis. Well done, highly recommended, we would certainly use you again, regards Pete & Julie

Peter · 10 August 2026 · Lovelle Grimsby Lettings

Agent replied · 10 October 2026

Hi Peter! Thank you for taking the time to leave the review, the comments will be passed onto the team. We wish you will in your new home. Lovelle Team

5/5

Google

Lovelle were absolutely superb from start to finish, huge shout-out to the whole team but especially Karen and Fabien. Made the whole process as smooth as possible

Basil · 10 July 2026 · Lovelle Lincoln

Agent replied · 10 October 2026

Thank you for your fantastic review. We're delighted to hear that you had such a positive experience with Lovelle. … More

5/5

Google

We bought our house through Lovell and we had an amazing experience. Sarah at the market Rasen branch was always available to get in touch with. She made our relacation from Newcastle to Lincoln an easy transition.

Fiona · 10 July 2026 · Lovelle Lincoln

Agent replied · 10 October 2026

Thank you for your lovely review. We're delighted to hear that you had such a positive experience purchasing your … More

5/5

Google

As a landlord I have always found Lovelle to be very good at getting tenants and keeping on top of things, they give me the option when maintenance issues arise to either get my own contractor to fix it or they get their contractor. They …

Paul · 10 July 2026 · Lovelle Lincoln

Agent replied · 10 October 2026

Thank you for taking the time to leave such a positive review. We're delighted to hear that you've had a great experience with our lettings and … More

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Lovelle

Which Lovelle office has the most reviews?

Grimsby Sales has the most, with 246 reviews rated 4.0 out of 5, followed by Gainsborough with 245.

Where are the Lovelle offices?

The 15 Lovelle offices, by town:

  • Brigg: The Old Chapel, Wrawby Street, Brigg, North Lincolnshire, DN20 8JJ
  • Cottingham: Unit 4 King Street, Cottingham, HU16 5QQ
  • Gainsborough: Unit 5b Tillbridge Centre, Gainsborough, DN21 1FT
  • Grimsby Lettings: Hampton House, Church Lane, Grimsby, Lincolnshire, DN31 1JR
  • Grimsby Sales: First Floor, Hampton House, Church Lane, Grimsby, DN31 1JR
  • Hull: 364 Holderness Road, Hull, HU9 3DL
  • Humberston: 346, Grimsby Road, Humberston, DN36 4AA
  • Lincoln: 62 high street, Lincoln, LN5 8AH
  • Louth Lettings: 4 Cornmarket, Louth, Lincolnshire, LN11 9PY
  • Louth Sales: 5 Cornmarket, Louth, LN11 9PY
  • Mablethorpe: 41 Victoria Road, Mablethorpe, LN12 2AF
  • Market Rasen: 13 Queen Street, Market Rasen, LN8 3EH
  • North Hykeham: 32 The Forum, North Hykeham, Lincoln, LN6 8HW
  • Scunthorpe: 32 Oswald Road, Scunthorpe, DN15 5PQ
  • Skegness: 13 Roman Bank, Skegness, Lincolnshire, PE25 2SA
What do sellers say about Lovelle?

4 reviews from sellers, rated 5.0 out of 5 on average. For example, John wrote: "I actually do not know where to start the whole service at Lovelle has been totally amazing.They even recommended and put us in touch with a super efficient and ..."

What do buyers say about Lovelle?

8 reviews from buyers, rated 5.0 out of 5 on average. For example, Kelly wrote: "From the minute we put in our offer, we were kept informed of every detail of what was happening and was due to happen next. I am a bit of a worrier, but i ..."

Has Lovelle won any awards?

Yes. At the ESTAS 2024 awards its branches won 1 Bronze and 1 Best in County award. The group and its branches also won ESTAS awards in two earlier years.

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent