5/5
Very know and friendly, felt at ease and very welcome! Kayleigh was very helpful and happy to help

Trusted Agent profile Β· Lincolnshire and North Lincolnshire
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1,464 reviews across 15 offices and 4 platforms
Lovelle has 15 offices, in Grimsby (two offices), Gainsborough, Lincoln (two offices), Humberston, Skegness, Louth (two offices), Brigg, Market Rasen, Cottingham, Mablethorpe, Hull and Scunthorpe (Lincolnshire and North Lincolnshire). Together they have 1,464 reviews on four platforms, rated 4.4 out of 5 overall.
1,236
Reviews on Google
All 15 offices
46
Reviews on Facebook
All 15 offices
14
Reviews on The Trusted Agent
All 15 offices
168
Reviews on The Trusted Agent
All 15 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I actually do not know where to start the whole service at Lovelle has been totally amazing.They even recommended and put us in touch with a super efficient and ...Read all 4 from sellers
From the minute we put in our offer, we were kept informed of every detail of what was happening and was due to happen next. I am a bit of a worrier, but i ...Read all 8 from buyers
We received excellent customer service from Adam and Craig, who were both friendly and professional in securing a tenant swiftly for our property. We would ...Read the review from landlords
Georgia was lovely. Customer service was outstanding. She was very approachable and answered all the relevant questions. Couldn't ask for a better person to ...Read the review from tenants
Lovelle's 15 offices, most reviewed first. Each has its own page.
Showing 1,235 reviews on Google only. Show every review
5/5
Very know and friendly, felt at ease and very welcome! Kayleigh was very helpful and happy to help
5/5
Clare Fisher dealt with our sale from start to finish in very professional and at the same time very friendly manner.She communicated with us when the solicitors where unresponsive to our requests. She seemed to do all the work and would highly recommend
5/5
Great communication and friendly
5/5
Very good and very helpful
5/5
Lovelle Estate Agency as a whole have provided the most efficient, helpful, professional, courteous service but particular credit and commendation is for Anya Mitchell and Natasha Bocock. Anya met and escorted myself around the property when viewing it, she was knowledgeable, polite, professional and articulate at all times followed by the most proactive approach from my offer being placed to completion. The same level of service was also given from Natasha Bocock during the whole conveyancing process. You have all made the process of purchasing my first home as speedy and uncomplicated as possible. Thank you all so very much !
5/5
Very professional company. A big thanks to Lee for his knowledge expertise and advice.
5/5
The best Agent which we met at searches of the property! She's born for that. Realy impressed and big thanks for Rebecca
Thank you so much for taking the time to leave us this lovely review. Rebecca will be so pleased you appreciate her hard work. All my staff strive to offer a great service.
5/5
Thank you to everyone at Lovelle in Skegness for their attentive and friendly service when selling our house. Very helpful and patient at all times. 5 star service and highly recommended. Thanks especially to Becky, Sam & Kate. Weβll definitely be coming back to see you again soon.
Thank you for leaving us this great review, we really appreciate hearing feedback and that our customers appreciate our efforts.
5/5
Service was outstanding! Tommy and the staff kept us updated weekly, and at times even daily. Can't recommend them enough.
Thank you for the great review, we know it means a lot to the team.
5/5
Lovelle's dealt with the sale of my late uncle's home in the most professional of manners. Despite a number of potential buyers playing us along and letting us down the patience and persistence of the Lovelle team shone brightly throughout resulting in the actual sale yesterday. An excellent service from a superb team; thank you.
Thank you, Brian π π π π π β¦
3/5
Never entered the building
Thank you for your review. Kind regards lovelle
5/5
Cant thank Lovelle enough! The whole team have been fantastic. Brilliant team who listen, understand and go out of their way to make things happen. Tracey in particular has been absolutely amazing, she went above and beyond. Thank you all so much! π β¦
Amy thank you for the 5 star review :) we hope you are very happy in your new home :) :)
5/5
From start to finish the whole team at Lovelle Cottingham have been 5 star Always kept updated and nothing was ever a problem Would highly recommend
5/5
Cant thank Lovelle enough! The whole team have been fantastic. Brilliant team who listen, understand and go out of their way to make things happen. Tracey in particular has been absolutely amazing, she went above and beyond. Thank you all so much! π β¦
Amy thank you for the 5 star review :) we hope you are very happy in your new home :) :)
5/5
I recently sold my property through Lovelle Estate Agents, and I couldn't be happier with the service I received, especially from Claire. From the initial consultation to the final sale, Claire was incredibly helpful, knowledgeable, and β¦ More
5/5
Bought my first home with Lovelle Humberston and I can highly recommend. Professional, proactive, with excellent communication throughout the process, they couldnβt have made it easier. Special thanks to Jasmin for her outstanding support throughout.
Hi Niamh, Thank you so much for taking the time to leave us a review, it is very much appreciated. I will pass your lovely comments on to Jasmin. All the best in your new home. Sam, Jasmin, Suzanne and Elaine. :)
5/5
Bought a house through Lovelle. They kept me updated throughout the process. They chased up everyone constantly and took a lot of pressure off me. Hopefully the next house will be through the Humberston team
Hi Danny, thank you for taking the time to leave us a review, it is much appreciated. We look forward to working with you again in the future. All the best, Sam and the team :)
5/5
Sold on behalf of a family member - can't fault the personal service provided. Excellent communication and understanding throughout from start to finish meaning I was always aware of what was happening or being chased which is just what you're looking for. High praise to Samantha and Briony. Highly recommend.
Hi Justin, Thank you so much for your 5* review. It was a pleasure helping you with the sale. All the best, Sam and team :)
1/5
Sure. As a buyer, this was a terrible experience. General lack of professionalism from the senior estate agent, who at times acted like a bully. Home was advertised as possessing a Right of Way when, in fact, it did not. Estate agent became frustrated when purchase was delayed due to misleading information being ng advertised by them.
Hi Carol, Thank you for your review, would it be possible to provide further reasoning behind the low rating?
5/5
Friendly staff who are supportive and helpful with buying and selling property. They guided me successfully through the complicated processes of selling my late father's home.
Hi Kat, Thank you so very much for your kind words! It means a lot for all the staff who put so much in time and work because they love what they do.
5/5
Brilliant customer service and the feeling that they're on your side. An agent with integrity and honesty. Can't recommend them highly enough. Their secret weapon is Pearl, who goes the extra mile and beyond.
5/5
Helped me out with a rental property in a pretty fast pace, great service from start to finish always there to answer any questions you may have. All lovely staff definitely recommend
5/5
I was completely satisfied with Lovell's. They kept us updated with everything regarding our house sale. Claire was an absolute gem. Would recommend to anyone selling property . π β¦
5/5
Excellent service from the Skegness team, extremely helpful and always returned calls quickly. They recommended a conveyancing solicitor which worked really well for when my mother in law was moving house, it all went really well.
Thank you for taking the time to leave this lovely review, we always appreciate when our customers appreciate our efforts!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Lovelle is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2026, 2020, 2019.
EA Masters by year, 2020 to 20192020 2 awards EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

Lovelle branches are among The British Property Awards 2026 winners.
The British Property Awards 2026: 1 Gold across one branch.
British Property Awards winners in nine years, the group and its branches: 2026, 2025, 2024, 2023, 2022, 2021, 2020, 2019, 2018. A British Property Awards winner every year since 2018.
British Property Awards by year, 2025 to 20182025 5 Gold across five branches The British Property Awards 2025 winners
2024 4 Gold across four branches The British Property Awards 2024 winners
2023 4 Gold across four branches The British Property Awards 2023 winners
2022 4 Gold across four branches The British Property Awards 2022 winners
2021 4 Gold across three branches The British Property Awards 2021 winners
2020 1 Gold The British Property Awards 2020 winners
2019 2 Gold across two branches The British Property Awards 2019 winners
2018 1 Gold The British Property Awards 2018 winners
Source: The British Property Awards 2026 winners, as published. Earlier years link to each year's list.
Lovelle and its branches won ESTAS awards in three years, most recently 2024.
ESTAS winners in three years, the group and its branches: 2024, 2023, 2021.
2024 1 Bronze and 1 Best in County ESTAS 2024 winners
2023 1 Best in Postcode ESTAS 2023 winners
2021 1 Best in County ESTAS 2021 winners
Source: ESTAS winners lists, as published, linked by year.

Lovelle and its branches won The Negotiator Awards in three years, most recently 2019.
Negotiator Awards winners in three years, the group and its branches: 2019, 2018, 2017.
Negotiator Awards by year, 2019 to 20172019 1 Gold and 1 Highly Commended The Negotiator Awards 2019 winners
2018 1 Bronze The Negotiator Awards 2018 winners
2017 1 Silver The Negotiator Awards 2017 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
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Grimsby Sales has the most, with 246 reviews rated 4.0 out of 5, followed by Gainsborough with 245.
The 15 Lovelle offices, by town:
4 reviews from sellers, rated 5.0 out of 5 on average. For example, John wrote: "I actually do not know where to start the whole service at Lovelle has been totally amazing.They even recommended and put us in touch with a super efficient and ..."
8 reviews from buyers, rated 5.0 out of 5 on average. For example, Kelly wrote: "From the minute we put in our offer, we were kept informed of every detail of what was happening and was due to happen next. I am a bit of a worrier, but i ..."
Yes. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 36 other industry awards since 2017.