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Lovelle estate agents in Grimsby, Gainsborough, Lincoln and 9 more

4.4

★★★★★ Great

1,464 reviews across 15 offices and 4 platforms

lovelle.co.uk

Lovelle has 15 offices, in Grimsby (two offices), Gainsborough, Lincoln (two offices), Humberston, Skegness, Louth (two offices), Brigg, Market Rasen, Cottingham, Mablethorpe, Hull and Scunthorpe (Lincolnshire and North Lincolnshire). Together they have 1,464 reviews on four platforms, rated 4.4 out of 5 overall.

Google logo

4.3 / 5

1,236

Reviews on Google

All 15 offices

Facebook logo

4.9 / 5

46

Reviews on Facebook

All 15 offices

The Trusted Agent logo

5.0 / 5

14

Reviews on The Trusted Agent

All 15 offices

The Trusted Agent logo

4.9 / 5

168

Reviews on The Trusted Agent

All 15 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers4 reviews

5.0 / 5 I actually do not know where to start the whole service at Lovelle has been totally amazing.They even recommended and put us in touch with a super efficient and ...John, 19 March 2025Read all 4 from sellers

Buyers8 reviews

5.0 / 5 From the minute we put in our offer, we were kept informed of every detail of what was happening and was due to happen next. I am a bit of a worrier, but i ...Kelly, 7 March 2025Read all 8 from buyers

Landlords1 review

5.0 / 5 We received excellent customer service from Adam and Craig, who were both friendly and professional in securing a tenant swiftly for our property. We would ...Jean, 22 December 2025Read the review from landlords

Tenants1 review

5.0 / 5 Georgia was lovely. Customer service was outstanding. She was very approachable and answered all the relevant questions. Couldn't ask for a better person to ...Jess, 5 February 2025Read the review from tenants

Our offices

Lovelle's 15 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,235 reviews on Google only. Show every review

5/5

Google

First class service. Lewis and is team were excellent from start to finish. My house sold much quicker than I expected. The valuation was spot on. The team were very professional and helpful, always returning my calls promptly. Lewis went above and beyond, making sure I was happy with everything. Very positive experience.

Andrea · 7 December 2024 · Lovelle Grimsby Lettings

Agent replied · 20 December 2024

Hi Andrea! We hope you’re well and all settled in your new home now. Thank you for taking the time to review our services. Team Lovelle

1/5

Google

My landlord signed on with them to manage his properties and had nothing but poor service and harrassing calls, avoid like the plague Edit: in teply to the answer, you tired to arrange a visit on multiple occasions due to your own failures, i never signed anything or agreed to anything with you, prefering to keep my current arrangement of paying my rent to my landlord and not a 3rd party, despite being informed of this you have called on multiple occasions alleging that i owe you money, i have never been aggressive though the rude part is true it dosent mention the rudeness,arrogance and condescension of your staff member which is what caused the rudeness

Tom · 7 December 2024 · Lovelle Grimsby Lettings

Agent replied · 20 December 2024

Thank you for taking the time to leave us a review Tom. It think it is important that we clarify this situation so that the people reading this have a full understanding and can then make an informed judgement. Your landlord asked us to manage your property in January of this year and following that instruction we wrote to you advising of this and asking that you pay the rent to us. We also requested a visit to your property so that we could check that it is of a good standard. This took many attempts to arrange and when the visit was successful, we wrote to you, advising you of our concerns. Since then we have contacted you on a number of occasions due to your rent not being paid. You have responded with a refusal to cooperate whilst also being rude and aggressive to staff members, stating that you do not have a contract with ourselves. It would seem that in trying to resolve this situation with you, you have chosen to leave a negative review of the team and company rather than deal with the matter in hand. We are always happy to work with our customers and our team are always polite and courteous and will be happy to accept your call to resolve the non-payment issue. Kind regards, Sam

5/5

Google

I would strongly recommend Lovelle with a special mention to James and Chelsey. I received advice and support throughout the buying process and an excellent service due to the local knowledge, expertise and communication skills of James and Chelsey James went above and beyond to help us delivery a very tough timescale from offer being accepted to completion including advice regarding the choice of a solicitor and negotiations with developer This has been the best estate agent service I have ever received Keep up the great work Robert

Robert · 7 December 2024 · Lovelle Grimsby Lettings

5/5

Google

Lovelle is providing a great service, whether on the letting management side or with purchase/sale transactions. For many years, they are looking after my investment portfolio. In particular, I like their responsiveness, professionalism and “customer first” approach. A great experience working with the Lovelle team.

Oliver · 7 December 2024 · Lovelle Grimsby Lettings

Agent replied · 10 October 2026

Thank you, Oliver!

5/5

Google

Have sold all my houses with Lovelles, great communication, friendly, knowledgable and professional. Went above and beyond to keep me informed and keep matters moving when sometimes this process isn’t always as straightforward as we would like. Made the process simple and easy to follow and due to their attention to detail, all the little bits and bobs you probably don’t even think about are taken care of with ease and a friendly tone. Would recommend every time! Credit to the team there! ⭐️⭐️⭐️⭐️⭐️

Sinead · 7 December 2024 · Lovelle Grimsby Lettings

Agent replied · 10 October 2026

Thank you, Sinead!

5/5

Google

First class service. Lewis and is team were excellent from start to finish. My house sold much quicker than I expected. The valuation was spot on. The team were very professional and helpful, always returning my calls promptly. Lewis went above and beyond, making sure I was happy with everything. Very positive experience.

Andrea · 6 December 2024 · Lovelle Grimsby Sales

Agent replied · 9 December 2024

Hi Andrea! We hope you’re well and all settled in your new home now. Thank you for taking the time to review our services. Team Lovelle

5/5

Google

Lovelle is providing a great service, whether on the letting management side or with purchase/sale transactions. For many years, they are looking after my investment portfolio. In particular, I like their responsiveness, professionalism and “customer first” approach. A great experience working with the Lovelle team.

Oliver · 6 December 2024 · Lovelle Grimsby Sales

Agent replied · 10 October 2026

Thank you, Oliver!

5/5

Google

Selling a house is hard at the best of times - the whole team at Lovelle couldn't have been more help

Serra · 6 December 2024 · Lovelle Skegness

Agent replied · 18 December 2024

Thank you for taking the time to leave us this lovely review!

5/5

Google

I found every member of the staff team that I dealt with, courteous, professional and helpful throughout the house buying process.

Gary · 6 December 2024 · Lovelle Skegness

Agent replied · 18 December 2024

Hi Gary, thanks for taking the time to leave us a review, we really appreciate hearing from our happy customers.

5/5

Google

Natasha and anya were great .

Hocine · 4 December 2024 · Lovelle Lincoln

Agent replied · 9 November 2024

Thanks Hocine. Best of luck for the future :)

5/5

Google

Lovelles were the selling agents for the property we were buying. We found all the staff to be helpful, informative and friendly and good at keeping in contact. Were we to move house again we would certainly consider using them first. Thanks to the Lincoln team!

Wendy · 4 December 2024 · Lovelle Lincoln

Agent replied · 9 November 2024

Hi Wendy. Thank you both for a lovely review. It has been a pleasure working with you. All the best in your new home! :) Us all at Lovelle 😊 …

5/5

Google

After struggling to find the right house, the staff at Lovelle listed to what I needed in a property, they put me at ease and came up with a few ideas. And after two viewings and answering all my questions I brought a property through them. Molly and Chris were amazing making the process so easy. And with Sarah keeping me informed with how the chain was progressing. Totally amazing staff and if I ever need to move and buy another property I would use Lovelle market rasen 100 %

Brian · 4 December 2024 · Lovelle Market Rasen

5/5

Google

I recently sold my property through Lovelle Estate Agents, and I couldn't be happier with the service I received, especially from Claire. From the initial consultation to the final sale, Claire was incredibly helpful, knowledgeable, and professional every step of the way. She provided valuable insights, guided me through the process seamlessly, and always kept me informed. Claire's dedication and commitment truly made the selling experience smooth and stress-free. I highly recommend Lovelle Estate Agents, and specifically Claire, to anyone looking to sell their property. Thank you for your outstanding service!

John · 18 November 2024 · Lovelle Holderness Road

5/5

Google

The team at Lovelle recently handled the sale of a tenanted property of ours. Buyer was found quickly at the desired price and tenant happily remained in place. There were challenges along the way (as there often are in property) but James was on the case, regularly chasing & providing updates throughout the process through to completion of the transaction. Will certainly use them again.

D · 7 November 2024 · Lovelle Grimsby Lettings

Agent replied · 20 December 2024

Thank you David! For the kind words, the team will certainly be notified.

1/5

Google

Very disappointing experience. They valued our property at £240-£250k, we thought £210k but went with their experienced opinion. It sold for £198k. Infrequent updates, poor communication, one sales team member who handled our case was very rude to us. Senior staff signed us up, and handed our file to a junior. SABENA - such a bad experience, never again.

Trevor · 7 November 2024 · Lovelle Grimsby Lettings

Agent replied · 20 December 2024

Thank you for taking the time to review our services, I am a little surprised by some of the comments given the sale completed over 1 month ago and I was unaware of how dissatisfied you were until now. I appreciate the honest feedback and … More

4/5

Google

After a rocky start, I could not be happier with the service I received. The company worked very closely with me and tried to keep me informed at every step. I would recommend using them. The staff were all vey knowledgeable and super patient with me.

Diana · 6 November 2024 · Lovelle Gainsborough

Agent replied · 23 November 2024

Thank you so much for your feedback! We’re delighted to hear that, despite the rocky start, you ended up happy with our service. Our team strives to keep clients informed and to make the process as smooth as possible, so it’s wonderful to know you felt supported every step of the way. We appreciate your recommendation and your kind words about our knowledgeable and patient staff. If you ever need assistance in the future, don’t hesitate to reach out!

5/5

Google

We've been renting a house from Lovelle for 8 years and have had a great experience. The team are friendly and helpful, and repairs are carried out quickly. Definitely recommend to others

Cathy · 6 November 2024 · Lovelle Gainsborough

Agent replied · 8 January 2025

Thank you so much for your lovely review! We’re thrilled to hear about your positive experience renting with Lovelle over the past 8 years. It’s always our goal to provide friendly and helpful service, and we’re delighted that you’ve been happy with how we’ve handled things like repairs and support. Your recommendation means so much to us, and it’s been an absolute pleasure having you as a valued tenant. If there’s ever anything you need in the future, please don’t hesitate to get in touch. Thank you again for your kind words!

1/5

Google

Very disappointing experience. They valued our property at £240-£250k, we thought £210k but went with their experienced opinion. It sold for £198k. Infrequent updates, poor communication, one sales team member who handled our case was very rude to us. Senior staff signed us up, and handed our file to a junior. SABENA - such a bad experience, never again.

Trevor · 6 November 2024 · Lovelle Grimsby Sales

Agent replied · 24 October 2024

Thank you for taking the time to review our services, I am a little surprised by some of the comments given the sale completed over 1 month ago and I was unaware of how dissatisfied you were until now. I appreciate the honest feedback and … More

5/5

Google

The team at Lovelle recently handled the sale of a tenanted property of ours. Buyer was found quickly at the desired price and tenant happily remained in place. There were challenges along the way (as there often are in property) but James was on the case, regularly chasing & providing updates throughout the process through to completion of the transaction. Will certainly use them again.

D · 6 November 2024 · Lovelle Grimsby Sales

Agent replied · 25 August 2024

Thank you David! For the kind words, the team will certainly be notified.

5/5

Google

Friendly, professional service and quick sale - look no further!

Barb · 6 November 2024 · Lovelle Skegness

Agent replied · 18 December 2024

Thank you for the review Barbara! Glad our efforts are appreciated.

5/5

Google

The service from Lovelle exceeded our expectations. We had to manage the sale of elderly parents property from long distance, but everyone at Lovelle made the whole process so much easier. They were friendly, helpful and by the time the sale completed, it was actually like speaking to a friend over the phone.

Steph&Pete · 6 November 2024 · Lovelle Skegness

Agent replied · 18 December 2024

Thanks for taking the time to leave us a review. We really appreciate it! Glad we exceeded expectations :-)

5/5

Google

Massive thanks to Elaine at Lovelle Humberston, great service and kept us informed on every step of the transaction. Would 100% recommend

Amanda · 5 November 2024 · Lovelle Humberston

Agent replied · 10 November 2024

Thank you so much, Amanda! We're thrilled to hear about your positive experience with Elaine and our team at Lovelle Humberston. Keeping our clients informed and ensuring a smooth process is always our priority. Your recommendation means a lot to us, thank you for choosing Lovelle! Sam and all the team at Lovelle, Humberston.

5/5

Google

Natasha and Anya have been fantastic throughout our purchase. Highly recommended.

Patrick · 4 November 2024 · Lovelle Lincoln

Agent replied · 22 October 2024

Hi Patrick. Thank you for the 5 Star Review. Best of luck in your new investment property. From us all at Lovelle😃 …

5/5

Google

Rating only, no written review.

Mar · 4 November 2024 · Lovelle Lincoln

Agent replied · 10 October 2026

Thank you for leaving a 5 star review. We really do appreciate it.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

Industry awards

Lovelle is among EA Masters 2026 winners.

EA Masters winners in three years, the group and its branches: 2026, 2020, 2019.

EA Masters by year, 2020 to 2019

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

The British Property Awards

Lovelle branches are among The British Property Awards 2026 winners.

The British Property Awards 2026: 1 Gold across one branch.

British Property Awards winners in nine years, the group and its branches: 2026, 2025, 2024, 2023, 2022, 2021, 2020, 2019, 2018. A British Property Awards winner every year since 2018.

British Property Awards by year, 2025 to 2018

Source: The British Property Awards 2026 winners, as published. Earlier years link to each year's list.

ESTAS

Lovelle and its branches won ESTAS awards in three years, most recently 2024.

ESTAS winners in three years, the group and its branches: 2024, 2023, 2021.

ESTAS awards by year, 2024 to 2021

Source: ESTAS winners lists, as published, linked by year.

More industry awards: The Negotiator Awards

The Negotiator Awards

Lovelle and its branches won The Negotiator Awards in three years, most recently 2019.

Negotiator Awards winners in three years, the group and its branches: 2019, 2018, 2017.

Negotiator Awards by year, 2019 to 2017

Source: The Negotiator Awards winners lists, as published, linked by year.

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Questions about Lovelle

Which Lovelle office has the most reviews?

Grimsby Sales has the most, with 246 reviews rated 4.0 out of 5, followed by Gainsborough with 245.

Where are the Lovelle offices?

The 15 Lovelle offices, by town:

  • Brigg: The Old Chapel, Wrawby Street, Brigg, North Lincolnshire, DN20 8JJ
  • Cottingham: Unit 4 King Street, Cottingham, HU16 5QQ
  • Gainsborough: Unit 5b Tillbridge Centre, Gainsborough, DN21 1FT
  • Grimsby Lettings: Hampton House, Church Lane, Grimsby, Lincolnshire, DN31 1JR
  • Grimsby Sales: First Floor, Hampton House, Church Lane, Grimsby, DN31 1JR
  • Hull: 364 Holderness Road, Hull, HU9 3DL
  • Humberston: 346, Grimsby Road, Humberston, DN36 4AA
  • Lincoln: 62 high street, Lincoln, LN5 8AH
  • Louth Lettings: 4 Cornmarket, Louth, Lincolnshire, LN11 9PY
  • Louth Sales: 5 Cornmarket, Louth, LN11 9PY
  • Mablethorpe: 41 Victoria Road, Mablethorpe, LN12 2AF
  • Market Rasen: 13 Queen Street, Market Rasen, LN8 3EH
  • North Hykeham: 32 The Forum, North Hykeham, Lincoln, LN6 8HW
  • Scunthorpe: 32 Oswald Road, Scunthorpe, DN15 5PQ
  • Skegness: 13 Roman Bank, Skegness, Lincolnshire, PE25 2SA
What do sellers say about Lovelle?

4 reviews from sellers, rated 5.0 out of 5 on average. For example, John wrote: "I actually do not know where to start the whole service at Lovelle has been totally amazing.They even recommended and put us in touch with a super efficient and ..."

What do buyers say about Lovelle?

8 reviews from buyers, rated 5.0 out of 5 on average. For example, Kelly wrote: "From the minute we put in our offer, we were kept informed of every detail of what was happening and was due to happen next. I am a bit of a worrier, but i ..."

Has Lovelle won any awards?

Yes. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 36 other industry awards since 2017.

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