★★★★★ 5/5
GoogleFirst class service from Tommy, Edwina & Hollie. A professional and dedicated team fully focused on every aspect of selling your home. We have moved several times over the years but Lovelle North Hykeham have been the very best agents. THANKYOU!
Kimmi · 14 March 2025 · Lovelle North Hykeham
Agent replied · 16 April 2026
Thank you so much for your fantastic feedback!
We’re delighted to hear that you received such a high level of service from Tommy, Edwina, and Hollie. Your kind words about their professionalism and dedication really mean a lot to the whole team.
It’s especially wonderful to hear that, having moved several times, you consider Lovelle North Hykeham to be the best agents you’ve worked with, that’s truly high praise!
We’ll be sure to pass your thanks on to the team. Wishing you all the very best in your new home, and thank you again for choosing Lovelle.
★★★★★ 5/5
GoogleExcellent service from start to finish. They were very communicative, efficient and proactive. 100% recommend.
Costa · 4 March 2025 · Lovelle Lincoln
Agent replied · 15 March 2025
Thanks for the five star review Costa! Much appreciated. From us all at Lovelle, Lincoln
★★★★★ 5/5
GoogleA massive thankyou to Natasha, Anya and Sarah for chasing everything for me and making it an easy and pleasurable experience.
Ben · 1 March 2025 · Lovelle Lincoln
Agent replied · 15 March 2025
Hi Ben. Thanks for your great review. we wish you the best of luck for the future. From the Lincoln team
★★★★★ 5/5
GoogleLovelle acted for our sale and they really care for your property and the service they provide with regular updates and great sale progessing. Thank you Anya you were well and truly amazing!!
Nona · 26 February 2025 · Lovelle Lincoln
Agent replied · 28 February 2025
Hi Naz. Thankyou for your lovely comments. We wish you the best of luck in the future. From, Lovelle Lincoln
★★★★★ 5/5
GoogleI recently sold my house through Lovelle and
the service from start to finish was excellent. Peter was friendly and knowledgeable and I felt informed and involved in the plan to sell. They sold my house fast and Claire took over to manage the sale and she was excellent. To say things didn’t go to plan is an understatement (not because of Lovelle) but Claire was professional and supportive throughout. I’d definitely choose Lovelle again.
Juliet · 21 February 2025 · Lovelle Holderness Road
★★★★★ 5/5
GoogleElaine was extremely professional & kept myself informed regular on the sale of my late mums house, a great friendly professional office of ladies, The best Estate Agents in Town. Thanku so much for all your hardwork & dedication.
Rebecca · 15 February 2025 · Lovelle Humberston
Agent replied · 14 February 2025
Thank you for your kind words Rebecca! We’re so pleased we could help during this time. 😊🏡 …
★★★★★ 5/5
GoogleGreat service friendly knowledgeable staff
Robin · 14 February 2025 · Lovelle Market Rasen
★★★★★ 5/5
GoogleRecently purchased a property though this agency very happy with them made the whole process flawless overall I would recommend them.
Adrian · 14 February 2025 · Lovelle Grimsby Lettings
Agent replied · 21 October 2025
Thank you, Adrian!
★★★★★ 5/5
GoogleRecently purchased a property though this agency very happy with them made the whole process flawless overall I would recommend them.
Adrian · 13 February 2025 · Lovelle Grimsby Sales
Agent replied · 21 October 2025
Thank you, Adrian!
★★★★★ 5/5
GoogleAll the team at Lovelle Humberston were friendly and efficient. Our property was sold quickly and we were given regular updates during the sale.
Sharon · 6 February 2025 · Lovelle Humberston
Agent replied · 14 February 2025
Thank you for your kind words! We're delighted to have helped with your sale. 😊🏡 …
★★★★★ 4/5
GoogleHaving recently sold a leasehold property with Lovelles i found the staff to be very professional and supportive throughout a difficult sale. Helping communication between both solicitors, buyer and ourselves and providing advice when necessary. We would certainly use them again when selling another property.
Ian · 6 February 2025 · Lovelle Humberston
Agent replied · 14 February 2025
Thank you for your kind words Ian! We're glad we could support you through the process. All the best for the future, Sam, Suzanne, Elaine and Jasmin.
★★★★★ 5/5
GoogleLovelle were the best part of the team when it came to buying our house. Tommy worked with us throughout and he was fantastic, kept me updated about the smallest things, answered every question and explained processes and time scales so i'd understand. They are a fabulous team, but a special thank you to Tommy!
Ashleigh · 4 February 2025 · Lovelle North Hykeham
Agent replied · 16 April 2026
Thank you so much for your wonderful feedback!
We’re delighted to hear that you had such a positive experience with the team during your purchase. Buying a home can be a complex process, so it’s great to know that the communication and support made things clearer and more manageable for you.
A special thank you for mentioning Tommy, he’ll be thrilled to hear your kind words. Keeping our clients informed every step of the way is something we really pride ourselves on, so it’s fantastic to know this made a difference.
Wishing you all the very best in your new home, and thank you again for choosing Lovelle!
★★★★★ 5/5
GoogleWe marketed our late father's house with Lovelles Estate Agents. We could not have asked for a better and professional service from Tommy and his team from beginning to end. We would highly recommend them for the best experience selling your home. We were kept updated all the way.
Thanks
Alan · 4 February 2025 · Lovelle North Hykeham
Agent replied · 16 April 2026
Thank you very much for your kind words and for taking the time to share your experience.
We’re so pleased to hear that you were happy with the service provided by Tommy and the team throughout the sale. We understand that selling a family home, especially under such circumstances, can be a difficult time, so it’s great to know we were able to support you and keep you informed every step of the way.
Your recommendation means a great deal to us, and we’ll be sure to pass your lovely feedback on to Tommy and the team.
Thank you again for choosing Lovelle, and we wish you all the very best.
★★★★★ 5/5
GoogleNatasha, Anya and Liam were all great to work with selling and letting. They made everything really easy and couldn't recommend them highly enough.
Thomas · 2 February 2025 · Lovelle Lincoln
Agent replied · 18 January 2025
Hi Tom, thank you for your amazing review and continued support throughout the years. You have been a valued client, wish you all the best for the future. From all the sales team at Lovelle Lincoln.
★★★★★ 5/5
GoogleI recently sold my house through Lovelle and
the service from start to finish was excellent. Peter was friendly and knowledgeable and I felt informed and involved in the plan to sell. They sold my house … More
Juliet · 1 February 2025 · Lovelle Holderness Road
★★★★★ 5/5
GoogleExcellent service from Lovelles Humberston , especially Jasmin
Kevin · 7 January 2025 · Lovelle Humberston
Agent replied · 19 December 2024
Thank you so much for your 5* review. It's been a pleasure working with you. I will be sure to pass on your comments to Jasmin too! All the best for the future! Sam, Suzanne, Elaine and Jasmin :)
★★★★★ 5/5
GoogleClaire at Lovelle was a absolutely amazing, from start to finish and I can't thank her enough. We had a few problems along the way and she acted very professionally to sort them out. I just like to say a massive thankyou for all you did.
Jackie · 6 January 2025 · Lovelle Holderness Road
★★★★★ 5/5
GoogleGreat agents! Very honest and good communication. Hats off to Melody and Naomi who worked extra hard to deal with my difficult sale ⭐️⭐️⭐️⭐️⭐️
Lewis · 5 January 2025 · Lovelle Gainsborough
Agent replied · 24 December 2024
Thank you so much for your amazing feedback! We're thrilled to hear that you appreciated our honesty and communication. Melody and Naomi will be delighted to know their hard work made a difference in your sale, it means a lot to the team!
★★★★★ 5/5
GoogleThe entire process of letting a new property was so easy, communication was spot on. On moving into the new property we realised we had a gas/boiler issue and it was fixed in no time at all. Can’t recommend enough!
Mollie · 5 January 2025 · Lovelle Gainsborough
Agent replied · 24 December 2024
Thank you for your fantastic feedback! We're so pleased to hear that the letting process was smooth and communication met your expectations. We're also glad we could resolve the gas/boiler issue quickly for you. Your recommendation means a lot to us, and we're here to help whenever you need!
★★★★★ 1/5
GoogleShowed interest in a property for sale, with board outside only after we put a bid in we were told it was auction of which lovelle agency pocketed 5k through their auction front Patinsons. No way will I accept a change to auction again like this it is not the behaviour one expects. Very poor.
Having reviewed the response from lovelle director i can now confirm that the 5000 pound plus 1000 pound vat were real as shown on the invoice sent to me and copied to them by their pattinsons colleagues.
However if this is incorrect as they say send the money back to me.
Their brochure and listing mention nothing about auction neither does it inform of potential extra fees. Only in their contract received after our bid shows this .
The orginal bid was outbid by 500.00 i asked where did this bid come from the answer was from another site. Which I found spurious. Not enough transparency. When i stated that if by 12noon on day of close our bid was not accepted or outbid we would not bid again. Full stop . The mysterious counter bidder suddenly vanished. Again warning bells. Their auction process is not for me it rings to many warning bells. Not enough transparency.
Further to this the property transaction was lacking a document to make it a clean sale. So how can you sell a property which is not in a package ready to be sold if it was an oversight, why? This reeks of amatuerism if not bad practice.
Further to Lovelles response of using my email to Bayley dated at a very early stage, in the process and was pre the problems that were realised using this email as a form of defence is a very poor and now i realise typical form by Lovelles response to a credible complaint.
Royston · 5 January 2025 · Lovelle Gainsborough
Agent replied · 23 November 2024
Thank you for your feedback. I would like to clarify some details regarding our listing and the auction process.
Our listing for the property clearly states that it is being sold by secure sale through an online auction, with a starting bid of £40,000. The details specify that this is a transparent online auction, allowing potential buyers to make informed decisions. Additionally, our partner, Pattinsons, reaches out to interested parties to provide a legal pack and thoroughly explain the process, including the requirements before any commitment is made.
As for the fees, Pattinsons takes a non-refundable reservation fee, of which we do receive a portion, but it is not £5,000 as you mentioned. This fee structure is part of our collaboration with Pattinsons to offer sellers an effective sale method. We apologise if there was any misunderstanding, and we appreciate the chance to clarify.
We will be in touch today to discuss this further. Please feel free to reach out if you have additional questions, and we’d be happy to assist.
Update - We have attempted to contact you on a couple occasions now to discuss this further. However i am aware that the following email was sent by yourself to one of the staff members in branch:
Bayley
Thank you for showing us around the property at 15 High Street, you are probably aware by now that we were successful with the auction.
To that end and with a view to the future and further aquisitions in and around Gainsborough, would it be possible to have a meet for coffee to discuss a working relationship has we found your honesty refreshing.best times for us are Friday after 4.00pm or Saturdays anytime or any evening for a drink.
Best regards
Royston and James Matthews.
★★★★★ 5/5
GoogleThe service from the team was top notch. Special mention to Elaine for going above and beyond to make sure the sale went through. Laura and I greatly appreciate the hard work you put in. They go the extra mile to get you sold.
Lewis · 8 December 2024 · Lovelle Humberston
Agent replied · 8 December 2024
Hi Lewis, Thank you so much for your wonderful review! We're thrilled to hear you were happy with our service. Elaine will be over the moon to know her efforts made such a difference, and the whole team truly appreciates your kind words. It was a pleasure working with you and Laura to get your sale over the line. Wishing you all the best in your new home! Sam, Suzanne, Jasmin and Elaine :)
★★★★★ 5/5
GoogleThe team at Lovelles were brilliant throughout my sale. Helpful, professional and always ready to answer any questions. Jasmin sorted everything out and was always there to get things done, life would’ve been more stressful without her steering the sale forward!
Tom · 8 December 2024 · Lovelle Humberston
Agent replied · 8 December 2024
Hi Tom, Thank you so much for your lovely review! We're thrilled to hear you had such a positive experience with our team. Jasmin will be delighted to know her efforts made the process smoother for you, she’s amazing at keeping things on track! Wishing you all the best in your new chapter! Sam, Suzanne, Jasmin and Elaine.
★★★★★ 5/5
GoogleThe ladies at Lovells have been helpful and done the best they can to help me through the purchase of my new home. They have provided the conduit between the solicitors and the seller. They are true to their word and honest.
John · 8 December 2024 · Lovelle Humberston
Agent replied · 8 December 2024
Thank you for your kind review! We're so pleased we could assist you with your home purchase and help keep everything moving smoothly. Wishing you all the best in your new home, do let us know if we can help in the future! 😊 …
★★★★★ 5/5
GoogleWe just received a fantastic selling experience with the Humberston Lovelle team. A very helpful, experienced and personable team of ladies who helped us to achieve a great outcome in a difficult market. Would highly recommend to others.
Deborah & Mark
Mark · 8 December 2024 · Lovelle Humberston
Agent replied · 19 December 2024
Thank you so much, Deborah & Mark, for your lovely review! We're so lovely to hear that you had such a positive experience. It was a pleasure assisting you, and we're delighted we could help achieve a great outcome. Your recommendation means the world to us, thank you! Wishing you all the best in the future. 😊 …
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