Trusted Agent profile Β· Bedfordshire, Northamptonshire and Buckinghamshire

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Lenwell Property Services reviews in Luton, Northampton, Milton Keynes and 2 more

4.5

β˜…β˜…β˜…β˜…β˜… Excellent

2,056 reviews across 5 offices and 3 platforms

www.lenwell.com/contact-us/luton

Lenwell Property Services has five offices, in Luton, Northampton, Milton Keynes, Dunstable and Bedford (Bedfordshire, Northamptonshire and Buckinghamshire). Together they have 2,056 reviews on three platforms, rated 4.5 out of 5 overall.

Google logo

4.5 / 5

1,951

Reviews on Google

All 5 offices

Facebook logo

1.5 / 5

8

Reviews on Facebook

Business-wide

The Trusted Agent logo

4.7 / 5

97

Reviews on The Trusted Agent

All 5 offices

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Lenwell Property Services's five offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Lenwell Property Services, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Lenwell Property Services office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

I recently had the pleasure of working with real estate agent Zain, and I couldn't be happier with the experience. From our initial conversation, Zain exuded professionalism and friendliness, making me feel at ease throughout the process. Zain went above and beyond to address all my questions and concerns, ensuring I felt fully informed during the viewing. Even when I expressed hesitation about the property, Zain promptly arranged another viewing for a more suitable option on the same day, demonstrating his dedication to meeting my needs. What truly sets Zain apart is his unwavering support and empathy during what can be a stressful time for anyone navigating the rental market. Unlike many agents, Zain treated me with the utmost respect and prioritized my satisfaction above all else. I have no doubt that I will turn to Zain for any future real estate needs, and I wholeheartedly recommend his exceptional services to anyone in search of a reliable and compassionate agent.

Sophie Β· 26 April 2024 Β· Lenwell Property Services Milton Keynes

Agent replied Β· 24 August 2024

Dear Sophie Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I was looking for a property, Bailey was really helpful. Thumbs πŸ‘. Best customer service …

Nowell Β· 22 April 2024 Β· Lenwell Property Services Milton Keynes

Agent replied Β· 21 June 2024

Dear Nowell Chademana Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Rating only, no written review.

Jaffer Β· 21 April 2024 Β· Lenwell Property Services Northampton

Agent replied Β· 20 June 2024

Dear, Jaffer Isaak! Thanks for the great review! All the best, Customer Care Team

5/5

Google

Amazing !!!

Cora Β· 21 April 2024 Β· Lenwell Property Services Northampton

Agent replied Β· 20 June 2024

Dear Cora Sweeney Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Among all the letting agent I have used, leaders Northampton have been exceptional. Especially Faith, she was functional through out the letting process. Great team

Eric Β· 21 April 2024 Β· Lenwell Property Services Northampton

Agent replied Β· 20 June 2024

Dear Eric Agyei Frimpong Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Rating only, no written review.

Tina Β· 29 March 2024 Β· Lenwell Property Services Luton

Agent replied Β· 26 August 2024

Hello Tina Palmer Thank you for your review. We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team

5/5

Google

Used for tenant finding, very professional and great service. Highly recommend.

Paul Β· 29 March 2024 Β· Lenwell Property Services Luton

Agent replied Β· 26 August 2024

Dear Paul Randall Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Bilal Raqeeb is amazing , he made my renting experience to be seamless. Kudos to youπŸ€™πŸ˜Š …

Owoeye Β· 29 March 2024 Β· Lenwell Property Services Luton

Agent replied Β· 26 August 2024

Dear Owoeye Yetunde Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

The experience was super easy, quick, and enjoyable. Bilal, my agent, was excellent and always available to provide support.

Malang Β· 29 March 2024 Β· Lenwell Property Services Luton

Agent replied Β· 26 August 2024

Dear Malang Sanyang Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Find a property and completing reference process on time is a big headache for most of the people even i had as well but if it wasn’t Malik I wouldn’t have been soo patience to find a property he was there right from the beginning till the end of our process and he have invested so much time on our profile to get things done by on time Thanks to Malik for your help . I have to thank Richard he have helped us as well .

Saikumar Β· 29 March 2024 Β· Lenwell Property Services Luton

Agent replied Β· 26 August 2024

Dear Saikumar Lakkakula Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I recently had the pleasure of working with Bilal Raqeeb to rent a property at Fermor Crescent, Luton . From start to finish, it was an absolute pleasure! From our initial conversations and throughout the whole process, Bilal was professional. He is highly knowledgeable about the local market and made sure I always felt like a priority. At each step in the whole process, Bilal Raqeeb came through with their commitment to excellence. He went out of the way and handed me the keys out of the working hours, which was highly appreciated.

Ashlesha Β· 29 March 2024 Β· Lenwell Property Services Luton

Agent replied Β· 26 August 2024

Dear Ashlesha Kavthanker Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Bilal was outstanding throughout my rental Process. As a first time renting on my own, i had a lot of questions and concerns. Bilal Was patient enough to explain every bit of detail and made sure i was satisfied with my new home. Thank you Bilal

Saba Β· 29 March 2024 Β· Lenwell Property Services Luton

Agent replied Β· 26 August 2024

Dear Saba Samreen Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

It was an easy understanding process for me and l'm glad they were veey consistent and clear with their communication through emails.A great secure application process and Malik miah is a lovely professional person to work with.

T Β· 29 March 2024 Β· Lenwell Property Services Luton

Agent replied Β· 26 August 2024

Dear T Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Bailey gave us an exceptionally good service,he was professional,very helpful and willing to go out of his way to explain to us many things we could not even understand or figure out as people who are still new in the country.He constantly gave us feedback as were searching for accommodation.When he says l will get back to you at a certain time,he was doing so without fail.Most of all he is a good listener.

Nomusa Β· 20 March 2024 Β· Lenwell Property Services Milton Keynes

Agent replied Β· 21 June 2024

Dear Nomusa Muchokomori Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

1/5

Google

Strange agency, does not respond to the emails . We wanted to rent a house, they are constantly looking for some additional unsubstantiated documents. The first time they said that they would accept the application if we only pay a year in advance. We refused because this is unacceptable. We collected the necessary evidence that we have a work contract, an annual income. Now they refused because we are not relatives, although when they agreed to accept payment for the year ahead they didn’t care at all. Avoid this agency if you don’t want to waste your time

Eugen Β· 14 March 2024 Β· Lenwell Property Services Northampton

Agent replied Β· 21 March 2024

Dear Eugen Pangaev, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team

5/5

Google

Great, smooth move thanks to Morgan!

Tilly Β· 14 March 2024 Β· Lenwell Property Services Dunstable

Agent replied Β· 21 March 2024

Dear Tilly Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Really good experience with Morgan, great asset to the team.

Eloise Β· 14 March 2024 Β· Lenwell Property Services Dunstable

Agent replied Β· 21 March 2024

Dear Eloise Sarginson Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

My experience with leaders Dunstable has been amazing! Their supports to coustmer is really appreciable. Morgan Cummins helped me so much and made my move smoother and made me feel at ease.

Patel Β· 14 March 2024 Β· Lenwell Property Services Dunstable

Agent replied Β· 21 March 2024

Dear Patel Parth Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Great company. Morgan has been so helpful, efficient and totally professional! She always accepts my calls and if she misses a call, gets back to me straight away. Delighted with our rental property and all the service demands have been met swiftly.

Christine Β· 14 March 2024 Β· Lenwell Property Services Dunstable

Agent replied Β· 21 March 2024

Dear Christine Cummins Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

This was the best experience, the service was excellent and Faith Graham is very friendly❀️

Zhang Β· 7 March 2024 Β· Lenwell Property Services Northampton

Agent replied Β· 21 March 2024

Dear Zhang Yingfan Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I recently acquired a property and I have to say, the experience was nothing short of amazing, thanks to Faith Graham. From start to finish, the process was incredibly smooth, and Faith was there every step of the way to ensure everything went off without a hitch. Her dedication and support really stood out, making the whole journey of getting my new place both quick and enjoyable. Highly recommend!

Kenneth Β· 7 March 2024 Β· Lenwell Property Services Northampton

Agent replied Β· 21 March 2024

Dear Kenneth Oppong Acheampong! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Care Team

5/5

Google

Excellent, friendly and super efficient. Managed to view a property and move in 1 week later! - Thank you ,Morgan!

David Β· 7 March 2024 Β· Lenwell Property Services Dunstable

Agent replied Β· 21 March 2024

Dear David Oleary Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

1/5

Google

Worst agency out there , 2 months have passed since i moved out and still chasing after my deposit . Emails that will give you no real answear , and when you visit the branch you are fobbed off instantly . If anyone reads reviews and sees 5 stars they either got payed or are from the time when Lenwell was better before beeing bought.

Victor Β· 7 March 2024 Β· Lenwell Property Services Dunstable

Agent replied Β· 21 March 2024

Dear Victor P, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team

5/5

Google

Assisted and guided me from the viewing to the moving in, easy process and great professional service.

James Β· 29 February 2024 Β· Lenwell Property Services Dunstable

Agent replied Β· 21 March 2024

Dear James Victor Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Lenwell Property Services

Which Lenwell Property Services office has the most reviews?

Luton has the most, with 932 reviews rated 4.4 out of 5, followed by Northampton with 454.

Where are the Lenwell Property Services offices?

The five Lenwell Property Services offices, by town:

  • Bedford: 103 High Street, Bedford, Bedfordshire, MK40 1NE
  • Dunstable: 2 West Street, Dunstable, Bedfordshire, LU6 1SX
  • Luton: 8 Wellington Street, Luton, Bedfordshire, LU1 2QH
  • Milton Keynes: 302 South Row, Milton Keynes, Buckinghamshire, MK9 2FR
  • Northampton: 168 Wellingborough Road, Northampton, Northamptonshire, NN1 4DU
What do buyers say about Lenwell Property Services?

3 reviews from buyers, rated 4.7 out of 5 on average. For example, Samantha wrote: "I had a great experience with Lenwell. Kieron was very efficient and was able to find me a suitable flat very quickly. It wasn't just about finding a property ..."

What do landlords say about Lenwell Property Services?

36 reviews from landlords, rated 4.6 out of 5 on average. For example, Serena wrote: "We are a multi-landlord and have entrusted our Luton portfolio to Lenwells for more than a decade. Their lettings team are effective at finding suitable tenants ..."

What do tenants say about Lenwell Property Services?

49 reviews from tenants, rated 4.7 out of 5 on average. For example, Ryan wrote: "I have recently rented a property through Lenwell and have dealt with Sarah Carroll through the whole process. Sarah has been great, from the moment I called ..."

Has Lenwell Property Services won any awards?

Yes. In The Trusted Agent 2026 awards: Lenwell Property Services, Northampton won Platinum; Lenwell Property Services, Luton won Platinum; Lenwell Property Services, Dunstable won Trusted Agent; Lenwell Property Services, Milton Keynes won Trusted Agent.

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