Langford Russell estate agents in Beckenham, Swanley, Orpington and 3 more

★★★★★ 1/5

Trustpilot

I’m very frustrated with the continuous…

I’m very frustrated with the continuous and excessive delay in pace and receiving vital information.Prior moving into our flat we had issues with our property manager. Now we've moved in we still have issues with the same property manager. We receive little to no information on urgent enquiries and are left stuck with no way to move forward.Our hob is incredibly dangerous and could easily burn the building down. I’ve expressed how hazardous this is on multiple occasions!!! Two engineers have come to the property and confirmed this needs to be replaced IMMEDIATELY. This excessive delay is not only putting myself and my partner in danger but the rest of the neighbours in extreme danger. Your lack of action is life threatening and highly concerning. I’ve asked for a follow up on this and many other things since I’ve move here, which was almost 3 months ago now. I have received zero information! This matter is urgent and incredibly important. Why isn’t this being take seriously? Would it take a second Grenfell tragedy for this matter to be taken seriously? The current agent we have isn’t prompt enough in responding and doesn't take any action. I want a different property manager immediately! I ask for this before and was told to be patient due to co-vid 19 but this is now excessive and ridiculous. We cannot continue like this.

Sheena · 13 July 2020 · Langford Russell Chislehurst (7a High Street)

★★★★★ 1/5

Trustpilot

Such a full of liers been waiting to…

Such a full of liers been waiting to see the property and the agent didn’t come up and latter lied to me about he was here.31d Walmer terrace.Never recommend to anyone.

Sudam · 3 July 2020 · Langford Russell Chislehurst (7a High Street)

★★★★★ 5/5

Google

Just wanted to say thank you to Josh and Dom for all their help in selling our property, everything went through quickly and efficiently

Mark · 22 June 2020 · Langford Russell West Wickham

★★★★★ 5/5

Google

Really happy with the purchase of our new home via Langford Russell. We would recommend them to any potential customers.

Marium · 22 June 2020 · Langford Russell West Wickham

★★★★★ 5/5

Google

Dominic and Josh were extremely helpful, professional and patient when it came to selling my mums house. The advice and guidance were very much appreciated and worthwhile. Thank you.

Gary · 22 June 2020 · Langford Russell West Wickham

★★★★★ 5/5

Google

Josh at Langford Russell was outstanding as the agent dealing with the sale of my house. He was on the ball and informative through the whole process. He kept us in the loop and updated at all times. He would always give as much notice as possible for any events we needed to be aware of the was understanding if there were any times we could not fulfil these due to other commitments and compromises were always met. He dealt with both sides and ensured that buyer and sellers were fully informed of the other side's progress throughout. If I was ever looking to sell again I would use Langford Russell and request Josh as the agent. I would fully recommend him to anyone looking to buy or sell in the West Wickham area.

Robert · 22 June 2020 · Langford Russell West Wickham

★★★★★ 5/5

Google

We had an excellent experience of using Langford Russell. Josh Sladden supported us through the whole journey and was always extremely helpful, professional and efficient. We were first time buyers and Josh was brilliant in providing us with sound advice and guidance every step of the way. We wouldn’t hesitate in recommending Langford Russell as an estate agent.

Jade · 22 June 2020 · Langford Russell West Wickham

★★★★★ 5/5

Google

Just want to say how impressed we were with everyone at Langford Russell's . Josh was absolutely amazing, he kept us informed with any updates relating to our sale and purchase. We have used seven estate agents over the last 40 years and he was by far the best. Nothing was ever too much trouble and he always got back to us immediately. We would defiantly recommend Langford Russell to anyone wishing to sell their property. Thank you so much Josh.😊

Christina · 22 June 2020 · Langford Russell West Wickham

★★★★★ 4/5

Google

Rating only, no written review.

Pea · 21 June 2020 · Langford Russell Swanley

★★★★★ 5/5

Google

Brilliant agency!!!

Iulian · 21 June 2020 · Langford Russell Swanley

★★★★★ 5/5

Google

The team have been so helpful with our recent move. Thank you

Lesley · 21 June 2020 · Langford Russell Swanley

★★★★★ 5/5

Google

Hayley and her team worked relentlessly to complete our sale. We always found them cheerful and positive, they were a pleasure to work with. Thank you!

Bob · 21 June 2020 · Langford Russell Swanley

★★★★★ 5/5

Google

Very professional team. I was helped by Mark and Hayley, both were very supportive in helping me find what I was looking for. I highly recommend this estate agent and their staff, much more helpful and professional than others I had contacted in the Swanley area.

Marlene · 21 June 2020 · Langford Russell Swanley

★★★★★ 5/5

Google

I can’t thank Mark and Hayley enough for everything they did for us! Always chasing on our behalf and updating us regularly. Buying your first home is tough as you have no idea what is supposed to happen but these two kept me sane throughout the whole process and I would recommend them to everyone! Thanks again :)

Sophie · 21 June 2020 · Langford Russell Swanley

★★★★★ 5/5

Google

I can’t thank both Hayley and Mark enough for everything they did with managing the sale of my property! Both constantly chased all parties involved and updated me regularly. Would strongly recommend these guys to anyone looking to sell/buy a property if you want a smooth, stress free process!

Sean · 21 June 2020 · Langford Russell Swanley

★★★★★ 5/5

Google

I would like to thank the entire team for all their hard work and efforts throughout the whole buying process. They were amazing. I wasnt selling through them i was buying. Mark showed us around the house and even layed on the floor to show us a bath would fit 🤣. Speaking to Hayley and Mark throughout the whole process was fantastic. Every time I rang I got an answer straight away. Spoke to megan a few times and she was fantastic as well. These guys really know how to look after people and are really good estate agents ! Would definitely sell with them in the future. Thanks again for all your hard work

Dean · 21 June 2020 · Langford Russell Swanley

★★★★★ 5/5

Google

Highly recommended. A professional and hard working Estate Agent. The staff are diligent, helpful and friendly. Kierron Russell was outstanding keeping me informed with the progress of my sale and liaising with all parties. Hayley Gardner-Bryant and team make the stressful process of moving much easier providing a wealth of knowledge of the local market and offering advice as required. This level of service cannot be provided by online competitors. A proactive, determined team who achieve results. Thank you

James · 21 June 2020 · Langford Russell Swanley

★★★★★ 5/5

Google

A fantastic team of people who have made the process of buying a home an absolute pleasure. From day one Hayley and Mark have been professional, punctual and first class in every aspect of the procedure and nothing is too much for them to put the customer at ease. Thank you so much and we will be recommending your services to all!

Paul · 21 June 2020 · Langford Russell Swanley

★★★★★ 5/5

Google

Had fantastic communication and kept us in the loop with our sale, every week we had an update from Kieron and we are really grateful for how smoothly our purchase went through. Hayley was also really helpful from start to finish and we would definitely use acorn in the future.

Leanne · 21 June 2020 · Langford Russell Swanley

★★★★★ 5/5

Google

After being recommend by friends we used acorn at Swanley to sell our property, they made the whole process a breeze. I would highly recommend. Hayley and Mark have been extremely helpful. 10 out of 10 it’s been a pleasure.

Susan · 21 June 2020 · Langford Russell Swanley

★★★★★ 5/5

Google

Hayley from Swanley Branch has been absolutely AMAZING. Can't thank her enough for all her professional, friendly, determination, trustworthiness in accomplishing the sale of our property. Would most highly recommend Acorns of Swanley. Thank you Hayley for all your hard work, professional advice given to us and doing exactly what you said you would do to achieve a great result. Thank you again so much.

Kim · 21 June 2020 · Langford Russell Swanley

★★★★★ 5/5

Google

Special thanks to Aidan, finding tenants to rent our property. Excellent service, would recommend.

Rose · 21 June 2020 · Langford Russell Beckenham

★★★★★ 5/5

Google

Top work from Aiden. Move went super smooth and communication was great. 10/10

Josh · 21 June 2020 · Langford Russell Beckenham

★★★★★ 5/5

Google

Thank for all of your help Aiden, wonderful service. Ensured a fast and easy experience. All staff really went out there way to help whenever needed.

Helen · 21 June 2020 · Langford Russell Beckenham