Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleHayley and her team were very professional in handling the sale of my late aunt's property. From the initial viewing to the final completion they kept in contact with regular up-dates, efficiently looking after both myself and the purchasers in what can be a difficult and stressful life event. They were friendly, reliable and considerate at all times and I would have no hesitation in recommending them. Thank you for making a difficult time so much easier.
Carol · 21 June 2022 · Langford Russell Swanley
Agent replied · 20 June 2024
Thank you Carol for leaving us a 5* review. We are really happy that you were pleased with the service you received from Hayley and her team. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleRating only, no written review.
Jake · 21 June 2022 · Langford Russell Beckenham
Agent replied · 20 June 2024
Thanks Jake for the 5 star review. Andrew Roberts - Customer Relations Manager
★★★★★ 1/5
GoogleRating only, no written review.
Simona · 21 June 2022 · Langford Russell Beckenham
Agent replied · 20 June 2024
Dear Simona. I am sorry to hear about the service you have received and would like to investigate the issues further. Would you be able email me please at andrew.roberts@acorngroup.co.uk with the details of your complaint or if easier you can call me on 020 83156929. Thank you. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleExcellent proactive service.
Jenny · 21 June 2022 · Langford Russell Beckenham
Agent replied · 20 June 2024
Thank you Jenny for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleI would highly recommend, Hannah was so kind and helpful throughout!
Amy · 21 June 2022 · Langford Russell Beckenham
Agent replied · 20 June 2024
Thank you Amy for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Hannah and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleVery helpful from the start to the finish on every level. I would recommend them ,especially if you are a first time buyer.
David · 21 June 2022 · Langford Russell Beckenham
Agent replied · 20 June 2024
Thank you David for leaving us a 5* review. We are really happy that you were pleased with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleThanks to Langford Russell Beckenham for helping me to find my dream home. Big Thanks to Hannah Ives she was so helpful in making sure everything works out. I’m so happy
Oresanya · 21 June 2022 · Langford Russell Beckenham
Agent replied · 20 June 2024
Thank you Oresanya for leaving us a 5* review. We are really happy that you were pleased with the service you received from Hannah and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleEddie and his team have been fantastic in manoeuvring our move. They have been great at keeping us informed at every stage and supportive throughout. Would highly recommend.PositiveResponsiveness, Quality, Professionalism, Value
Gill · 21 June 2022 · Langford Russell Beckenham
Agent replied · 20 June 2024
Thank you Gill for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Eddie and his Team. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleEddie and his team were well-priced, attentive, and focussed not just on getting us a good price (which they did) but also on the credentials of the buyer. They did a top job and things went surprisingly smoothly. I would defo use them again.
Greg · 21 June 2022 · Langford Russell Beckenham
Agent replied · 20 June 2024
Thank you Greg for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Eddie and his Team. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
Google2nd time in recent years that Langford Russell have sold a property of ours. The one thing that you need from any estate agent is proactive communication and with the LR team this is what you get. We cannot speak too highly of the entire team and will use them again without fail.
Brian · 21 June 2022 · Langford Russell Beckenham
Agent replied · 20 June 2024
Thank you Brian for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleEddie's professionalism from the initial valuation through to completion was outstanding. We were kept informed of events at every stage throughout the process of selling and hand-held where required.
Eddie drove the whole chain to ensure that we exchanged and completed in time to make the cut-off for the stamp duty holiday, and it was obvious the amount of work and time that he put in to ensure that this happened.
In summary, if you are thinking of moving in Beckenham and the surrounding areas USE EDDIE!PositiveResponsiveness, Quality, Professionalism, Value
A · 21 June 2022 · Langford Russell Beckenham
Agent replied · 20 June 2024
Thank you Mr Beadle for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Eddie and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleSteve Mullins from the Chislehurst branch of Langford Russell did an excellent job when we recently bought a house locally. He was always on top of things, very professional and knowledgeable and courteous. He even went the extra mile by keeping in touch on his days off. Hugely impressed by his work.
Barry GardnerPositiveResponsiveness, Quality, Professionalism, Value
Barry · 21 June 2022 · Langford Russell Beckenham
★★★★★ 5/5
GoogleOur sale wouldn’t have gone through had it not been for Oliver at Langford Russel, and they weren’t even selling out property. We were purchasing a property with Langford Russel, which was dependent on us selling a property. To ensure it all went through Oliver was in constant communication with everyone involved pushing it through. Thank you Oliver.
Mr · 21 June 2022 · Langford Russell Beckenham
Agent replied · 20 June 2024
Thank you Mr and Mrs Connelly for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Oliver and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleWe recently sold our house through Langford Russell, supported by Eddie at the start of the process and then Oliver. Both were great to deal with, easy to get hold of, and fundamentally got our house sold for the price we agreed. We lost our initial buyer but they found a new buyer within 24 hours, who went on to complete the purchase. Can’t ask for more than that!
Marc · 21 June 2022 · Langford Russell Beckenham
Agent replied · 20 June 2024
Thank you Marc for leaving us a 5* review. We are really happy that you were pleased with the service you received from Eddie and Ollie. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleI have no hesitation giving Langford Russell's Beckenham sales team, and also more specifically Oliver, five stars. Oliver was friendly, very responsive, professional and helped keep the whole process moving efficiently on the sale of my property. Delivered exactly what they promised, so overall very impressed and would certainly be happy to use their (and Oliver's) services again in the future.PositiveResponsiveness, Quality, Professionalism
Peter · 21 June 2022 · Langford Russell Beckenham
Agent replied · 20 June 2024
Thank you Peter for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Oliver and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleWe recently sold our flat through Langford Russell, supported by both Eddie and Oliver. Advice to prepare the flat prior was spot-on, the photos/description were great, they got far more people through the door than expected and secured multiple offers ahead of our own expectations. They continued to support the sale through conveyancing, prevented wobbles and ultimately got the flat sold at the initially agreed price in a relatively quick time frame. Couldn't ask for more from an agent and would definitely use the team again in the future if necessary.PositiveResponsiveness, Quality, Professionalism
Kieran · 21 June 2022 · Langford Russell Beckenham
Agent replied · 20 June 2024
Thank you Kieran for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Eddie and Oliver. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleIm happy with LR agency for the great service! They provide everything you need detailed and very clear.PositiveProfessionalism
HoOman · 14 June 2022 · Langford Russell Chislehurst (7a High Street)
Agent replied · 13 June 2024
Thank you for leaving us a 5* review. We are really happy that you were pleased with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleTom was very friendly and helpful throughout. Communication was great and very professional many thanks. Would definitely recommend
Matthew · 10 June 2022 · Langford Russell Chislehurst (7a High Street)
★★★★★ 5/5
GoogleVery professional, Tom was always on hand to answer any queries we had. An Estate Agent with a real personal touch, which is hard to find in this day and age.
John · 10 June 2022 · Langford Russell Chislehurst (7a High Street)
★★★★★ 5/5
GooglePullen Estate Agents provided an extremely personal service in selling our house and made the whole experience as efficient as possible. Tom was always contactable and managed all our queries in a professional and timely manner.
George · 10 June 2022 · Langford Russell Chislehurst (7a High Street)
★★★★★ 5/5
GoogleRating only, no written review.
Jacqueline · 10 June 2022 · Langford Russell Chislehurst (7a High Street)
Agent replied · 11 June 2024
Thanks Jacqueline for the 5 star review. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleRating only, no written review.
Alexander · 10 June 2022 · Langford Russell Chislehurst (7a High Street)
Agent replied · 11 June 2024
Thanks Alexander for the 5 star review. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleBradley Gilchrist was excellent and extra helpful i would recommend him to friends and family.
Thanks once again for great service
KIt Barker
Christopher · 10 June 2022 · Langford Russell Chislehurst (7a High Street)
Agent replied · 11 June 2024
Thank you Kit for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Bradley and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleRob & Steve dealt with the sale process professionally. They helped us get the price we wanted, Steve was always available to answer queries during the sale process and dealt with patiencePositiveProfessionalism
Naveen · 10 June 2022 · Langford Russell Chislehurst (7a High Street)
Agent replied · 11 June 2024
Thank you Naveen for leaving us a 5* review. We are really happy that you were pleased with the service you received from Rob and Steve and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
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