5/5
GoogleRating only, no written review.
Agent replied · 21 June 2024
Thanks Ali for the 5 star review. Andrew Roberts - Customer Relations Manager
Trusted Agent profile
Langford Russell estate agents in Beckenham, Swanley, Orpington and 3 more
★★★★★
1,466 reviews across 7 offices and 3 platforms
Langford Russell has seven offices, in Beckenham, Swanley, Orpington, Chislehurst (two offices), West Wickham and Sevenoaks. Together they have 1,466 reviews on three platforms, rated 4.4 out of 5 overall.
963
Reviews on Google
All 7 offices
2
Reviews on Facebook
All 7 offices
501
Reviews on Trustpilot
Business-wide
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Our offices
Langford Russell's seven offices, most reviewed first. Each has its own page.
- Langford Russell Beckenham3-5 Kelsey Park Road, BR3 6LH712 reviews · 218 on Google (4.8)14 in the last 90 days
- Langford Russell Swanley8 High Street, BR8 8BE694 reviews · 201 on Google (4.9)7 in the last 90 days
- Langford Russell Orpington280 High Street, BR6 0ND669 reviews · 176 on Google (4.8)27 in the last 90 days
- Langford Russell Chislehurst (7a High Street)7a High Street, BR7 5AB617 reviews · 127 on Google (4.9)12 in the last 90 days
- Langford Russell West Wickham7 High Street, BR4 0LP615 reviews · 124 on Google (5.0)10 in the last 90 days
- Langford Russell Sevenoaks68b High Street, TN13 1JR574 reviews · 82 on Google (4.9)7 in the last 90 days
- Langford Russell Chislehurst (7a High Street)7a High Street, BR7 5JN36 reviews · 35 on Google (5.0)0 in the last 90 days
Awards
The Trusted Agent 2026 results for Langford Russell, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Langford Russell office
Newest first, from every platform, with the office each review is about. First names only.
Google3/5
GoogleRating only, no written review.
Agent replied · 21 June 2024
Thank you Josue for taking the time to provide us with a review of your experience. Whilst I am pleased to receive 3*s, I would love to know how we could have improved on the service offered. If you have a minute, perhaps you could drop me an email at andrew.roberts@acorngroup.co.uk. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleLauern, was very helpfully and professional. Seamless change over.
Agent replied · 21 June 2024
Thank you Brian for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Lauren and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleFirst class service made our buying process easy with prompt communication throughout!
Agent replied · 21 June 2024
Thank you Stan for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleThe help we got from the West Wickham branch was great, can't give enough praise to the staff in dealing with difficult solicitors. I highly recommend Langford Russell and the staff.
Agent replied · 21 June 2024
Thank you Tim for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleRob & Michelle did a great job in selling our property. They kept us fully informed throughout the whole process and I wouldn’t hesitate to use them again.
Agent replied · 21 June 2024
Thank you Alex for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Rob and Michelle and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleMichelle, the estate agent went above and beyond the requirements for her job role. Seeing the job through with tenacity from begin to end. She not only helped with the sale of my property she chased up the purchase of our new home. Thank you we have now realised our dream to relocate!PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 21 June 2024
Thank you Paulette for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Michelle and I hope you will be very happy in your new home. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleVery happy with the sevice we received selling our home in West Wickham. Rob and the team at Langford Russell were on top of communications from the start. Would highly recommend. 👍 …
Agent replied · 21 June 2024
Thank you Jay for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Rob and the West Wickham team. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleWe recently purchased a property through Langford Russell and was really impressed with the branch. Rob, especially has been great. Really informative, kept us updated every step of the way and quick to respond to messages/calls. Thank you so much.
Agent replied · 21 June 2024
Thank you shola for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Rob and his colleagues. I hope you will be very happy in your new home. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleWe invited several estate agents in to value our house and chose to go with Langford Russell as Rob was enthusiastic and recognised that we weren't just selling a property, we were selling our home. From start to finish, Rob has been professional and helpful, ensuring that communications have gone smoothly at every step of the process. He also went above and beyond to ensure that our chain exchanged contracts on time. I would highly recommend Langford Russell Estate Agents, West Wickham. The whole team are highly professional, hard working and a delight to deal with. Thank you for all you have done, Mr & Mrs Olivey.PositiveResponsiveness, Professionalism
Agent replied · 21 June 2024
Thank you Mr & Mrs Olivey for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Rob and his colleagues and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleOur experience of purchasing property with Langford Russell was amazing, Thank you Rob Griffin, for making our buying experience simple and enjoyable. Rob was very professional and guided us through the entire buying process to make it straight forward for us. Rob's advice and guidance made it possible to complete the transaction quickly and without any issues. We would highly recommend Rob and Langford Russell.
Agent replied · 21 June 2024
Thank you tejas for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Rob and hope you will be very happy in your new home. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleRating only, no written review.
Agent replied · 20 June 2024
Thanks Vicky for the 5 star review. Andrew Roberts - Customer Relations Manager
5/5
GoogleRating only, no written review.
Agent replied · 20 June 2024
Thanks Louise for the 5 star review. Andrew Roberts - Customer Relations Manager
5/5
GoogleRating only, no written review.
Agent replied · 20 June 2024
Thanks Shaun for the 5 star review. Andrew Roberts - Customer Relations Manager
5/5
GoogleRating only, no written review.
Agent replied · 20 June 2024
Thanks Caroline for the 5 star review. Andrew Roberts - Customer Relations Manager
5/5
GoogleRating only, no written review.
Agent replied · 20 June 2024
Thanks Alan for the 5 star review. Andrew Roberts - Customer Relations Manager
5/5
GoogleRating only, no written review.
Agent replied · 20 June 2024
Thanks Sophie for the 5 star review. Andrew Roberts - Customer Relations Manager
5/5
GoogleExcellent communication, professional. They get the job done. Nice peoplePositiveResponsiveness, Quality, Professionalism
Agent replied · 20 June 2024
Thank you David for taking the time to provide us with a review of your experience. I am really pleased that the service you received from our team met your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleManaged expectations to a high degree, acted professionally and made the journey stress free. The best estate agent I have used in Swanley.
Agent replied · 20 June 2024
Thank you James for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleHayley buist ..came to our house today for a valuation..very warming and professional. Great member for the acron team ..will be going ahead with acorn with the sale of the house shortly!!
Agent replied · 20 June 2024
Thank you Neil for leaving us a 5* review. We are really happy that you were pleased with the service you received from Hayley and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleHayley and Team proved to be highly efficient responding promptly and substantively to any queries raised and communicating with all parties throughout the transaction. A great service from an excellent team!PositiveResponsiveness, Professionalism
Agent replied · 20 June 2024
Thank you Deborah for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Hayley and her team. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleHayley and the Staff were very helpful throughout and ensured that both the sellers and buyers needs we address in a prompt manner. Also very helpful and informative when getting questions answered or assisting with unexpected difficulties. I would highly recommend their services if looking to buy, sell or rent.PositiveProfessionalism
Agent replied · 20 June 2024
Thank you Tom for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Hayley and her team. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleI have had an amazing experience using this company. The sale of my property wasn't the easiest as in an unusual setting, but the staff at Swanley couldn't have improved on their service. I have been a solo seller through this process and they very kindly quided me, I have been in the property for 36 years so found things on the market had changed immensly, with the help from Hayley, Amelia and Amy I have got there, thanks girls.PositiveProfessionalism
Agent replied · 20 June 2024
Thank you Sue for leaving us a 5* review. We are really happy that you were pleased with the service you received from Hayley, Amelia and Amy. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleI am a first time buyer, the services provided by Hayley and team Acon Swanley has been really outstanding. They followed me during the whole process from start to finish and even when things were getting a little difficult they did not hesitate to provide their full support by chasing right people for me. I highly recommend them to anyone and a special thanks goes to Hayley and team who supported me in the communication with seller. Excellent.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 20 June 2024
Thanks Monal for the 5 star review. Andrew Roberts - Customer Relations Manager
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Langford Russell
Which Langford Russell office has the most reviews?
Beckenham has the most, with 712 reviews rated 3.9 out of 5, followed by Swanley with 694.
Where are the Langford Russell offices?
The seven Langford Russell offices, by town:
- Beckenham: 3-5 Kelsey Park Road, Beckenham, BR3 6LH
- Chislehurst (7a High Street): 7a High Street, Chislehurst, BR7 5AB
- Chislehurst (7a High Street): 7a High Street, Chislehurst, BR7 5JN
- Orpington: 280 High Street, Orpington, BR6 0ND
- Sevenoaks: 68b High Street, Sevenoaks, TN13 1JR
- Swanley: 8 High Street, Swanley, BR8 8BE
- West Wickham: 7 High Street, West Wickham, BR4 0LP
Has Langford Russell won any awards?
Yes. In The Trusted Agent 2026 awards, Swanley won Gold, Beckenham won Trusted Agent and West Wickham won Trusted Agent.
