Langford Russell estate agents in Beckenham, Swanley, Orpington and 3 more

★★★★★ 5/5

Google

Very pleased we used LR to sell our bungalow in Tunbridge Wells. In our quest to find a suitable property we have come across some really poor agents and property details which lack virtual tours, floor plans and square footage. Our virtual tour and floor plan included not only the property but the garden and the garden office ( Superb photography too) . The square footage of the house, garage and office were all shown. The team recommended one of their own vendors to view and he subsequently purchased. Will Delve Thompson( our sale progresser) always responded to requests for an update and did a fabulous job, chasing this through to exchange, we highly recommend the team at Sevenoaks to help you sell (or buy)your property

Cliff · 24 August 2023 · Langford Russell Sevenoaks

★★★★★ 5/5

Google

Emily, our Estate Agent from LR was amazing.She supported us in buying our house with fairness and attentiveness at all times, working effortlessly to get things sorted and ask questions to the vendor and get information we required to make our decision. House moving is stressful business, but with Emily and the rest of the LR team at our side, the stress was really reduced. Thank you!

Rupert · 24 August 2023 · Langford Russell Sevenoaks

★★★★★ 5/5

Google

Really great friendly and constant service from Paul, Will and the team at Langford Russell in Sevenoaks. They found our buyers really quickly with lots of viewings and were always available to answer queries, follow up with the buyers, solicitors and other estate agents. I would recommend them if you are selling.

Mark · 24 August 2023 · Langford Russell Sevenoaks

★★★★★ 5/5

Google

Right from the outset, Langford Russell's service was excellent. They did a fast valuation, produced quality marketing material (inc drone external footage) for listings then organised and managed an open day which immediately successfully sold our house at the asking price. As the transaction progressed, LR staff were proactive, organised and professional through to completion. We are happy to recommend them and would use them again.

Nick · 24 August 2023 · Langford Russell Sevenoaks

★★★★★ 5/5

Google

Excellent service from Langford Russell - would highly recommend! As a landlord of a number of properties, I can honestly say that their speed of response and commitment to the sale were outstanding. We went to market in June, and received an overwhelming response to the advert. Chris Salt, the Operations Manager, gave the sale his personal support and 32 viewings were arranged over 2 days. In the event, we received 17 firm offers and went to sealed bids, achieving a sale price 20% higher than we had anticipated. There is no doubt that their experience in the London housing market proved invaluable on this occasion and they were ready for the rush! A big thank you to Lauren Palmer, Team Leader, for her amazing assistance :-)

Laura · 24 August 2023 · Langford Russell Sevenoaks

★★★★★ 5/5

Google

The Sevenoaks branch of Langford Russell is definitely the estate agent to use. Paul Reid and his team are very efficient and knowledgeable and handled the sale of my property and the purchase of my next home with incredible smoothness. A special mention must go to Will and Christiana who went above and beyond to help to the extent that Will even took my call to his mobile phone on his day off and Christiana scanned some urgent documents to my solicitor when my scanner failed to work. I would have no hesitation in recommending this branch of Langford Russell to anyone wishing to sell or buy a property, their service is second to none.

Julian · 24 August 2023 · Langford Russell Sevenoaks

★★★★★ 5/5

Trustpilot

From the moment I saw the property…

From the moment I saw the property Kieran has been polite, friendly, helpful. I have always had pleasant interactions with everybody i speak to and they have all given me great customer service.

Tawanda · 18 August 2023 · Langford Russell Chislehurst (7a High Street)

★★★★★ 3/5

Trustpilot

Miss communication on the day

A very limited service.

Steven · 18 August 2023 · Langford Russell Chislehurst (7a High Street)

★★★★★ 1/5

Trustpilot

Terrible Avoid Avoid Avoid!!!!!

Much like the comment below at time of writing this, I would also put Zero if I could. We have had the misfortune to come into contact with acorn, the lack of communication, and rudeness over the phone when you do finally get to someone is a joke. I think the staff forget they are speaking to humans, maybe they have too many clients as they cannot juggle Tenants and landlords at all. This has been the same for everyone we have had the misfortune to speak to. I would choose any estate agent over these, they are just looking to exploit tenants and landlords whilst providing no service at all!

Cameron · 11 August 2023 · Langford Russell Chislehurst (7a High Street)

★★★★★ 1/5

Trustpilot

If I could rate this company a zero, I would.

If I could rate this company a zero, I would. We had a viewing booked for 5:30pm, we arrived at the property on time and continued to circle the building looking for the estate agent. At 5:40 I began calling the branch to find out where the estate agent was, I called a total of 15 times (the branch does not close till 6) and failed to reach anyone. After driving to the property, paying for parking, calling the branch, circling the building for half an hour, we gave up and returned home. I then called the branch the next morning to be told, the agent was at the property till 6… however we called the doorbell of the property many times and called the branch 15 times, with no success. The company is unprofessional and lacks any knowledge on how to communicate. WILL NOT USE THIS COMPANY AGAIN.

Jamie-may · 2 August 2023 · Langford Russell Chislehurst (7a High Street)

★★★★★ 5/5

Google

Until I came across Langford Russell Estate Agents my experience of estate agents had been very, very bad indeed. However, my experience of Hayley Buist and her team is that they are superbly professional, very efficient and care greatly about their customers.I cannot recommend them highly enough, simply superb. Dont waste time with the others go to Hayley and her team for a great result. Very well done !! TED FAWCETT

Ted · 26 July 2023 · Langford Russell Swanley

★★★★★ 1/5

Trustpilot

Absolutely useless

Absolutely useless. I am looking to buy a property. I have problems with my throat so I asked them 3 times to email me not phone me. Each time they phoned me and asked me to call them back.

Daren · 24 July 2023 · Langford Russell Chislehurst (7a High Street)

★★★★★ 1/5

Trustpilot

Property left in disrepair and now being chased for money I was told I wouldn't have to pay.

After spending 6 months in a property with water coming in through the ceiling every time it rained i was given a reduction on my rent. Now I have left the property they are chasing me for this 'overdue' rent. I have also found out that the landlord wasn't informed of this or the maintenance issues within the property and the landlord is also significantly annoyed with this upon review of the internal comments. This is what happens when you continually change property managers and then leave a property without management for months. I am now seeking legal advice as my attempts to negotiate out of this have fallen on deaf ears. The issues were still not fixed when we left the property.

Tyler · 29 June 2023 · Langford Russell Chislehurst (7a High Street)

★★★★★ 5/5

Trustpilot

Christian has been an extremely helpful, friendly and made us have a seamless experince buying our first property.

Christian has been an extremely supportive, helpful and insightful agent to work with. We are first time buyers, so have a lot of questions, queries and have asked to see the flat we’ve bought through Christian and acorn multiple times and he’s always there, with fast responses helping us every step along the way, we’re very grateful that he’s seen us through this process!

Savannah · 28 June 2023 · Langford Russell Chislehurst (7a High Street)

★★★★★ 5/5

Trustpilot

Great real estate agency

Great real estate agency! Helpful and responsive!

Sam · 27 June 2023 · Langford Russell Chislehurst (7a High Street)

★★★★★ 5/5

Trustpilot

Excellent service

Arikson and Dammy have been exceptional. Friendly, proactive and supportive throughout the process of selling my flat. Can't recommend working with them highly enough. Keep up the great work guys!

Shahid · 23 June 2023 · Langford Russell Chislehurst (7a High Street)

★★★★★ 5/5

Google

Rating only, no written review.

Adão · 22 June 2023 · Langford Russell West Wickham

★★★★★ 5/5

Google

Really helpful and flexible agents - professional service

Calvin · 22 June 2023 · Langford Russell West Wickham

★★★★★ 5/5

Google

Really happy with the communication from Rob at Langford Russell. We were the buyers & found the process very smooth. Would highly recommended.

Anthony · 22 June 2023 · Langford Russell West Wickham

★★★★★ 5/5

Google

Really happy with the whole process from Langford Russell, there are normally a few twists and turns therefore it was good to have Rob on board, who provided constant updates and did his utmost to ensure everything continued moving in the right direction.

Lee · 22 June 2023 · Langford Russell West Wickham

★★★★★ 4/5

Google

The team who organised the viewing and hence showed me the flat was excellent, in particular Michael Shaw . Post contract team would respond very timely to emails and very professional; I would have wanted some extra support in swapping over suppliers to my name

Kyriacos · 22 June 2023 · Langford Russell West Wickham

★★★★★ 5/5

Google

Rob Griffin was really helpful and supportive. Communication was great. As a first time buyer I really appreciate how helpful Rob Griffin and the team were, they made the process as stress free as it could be. Thank you.

Ife · 22 June 2023 · Langford Russell West Wickham

★★★★★ 5/5

Google

Well what can I say about this branch and their professionalism! From start to end their customer services and patience were A Star ⭐️ They went above and beyond to help us and keep us informed at all times. Me and my husband Mario cannot fault them one bit. Even when our first buyers dropped out we were disappointed and disheartened, Michelle and Rob kept our spirits up throughout. And of course we did find buyers soon after!! We just wanted to say from the bottom of our hearts a massive thank you to the company and to you both for always believing. Anyone thinking of using these agents please don’t hesitate. 💯⭐️⭐️⭐️⭐️⭐️

Catherine · 22 June 2023 · Langford Russell West Wickham

★★★★★ 5/5

Google

We recently sold through Langford Russell. Everything was taken care of; Rob and Michelle did all of the viewings and we accepted an offer within a month. I would be happy to recommend Langford Russell to anyone looking to sell their property.

Platinum · 22 June 2023 · Langford Russell West Wickham