Trusted Agent profile
★★★★★
1,467 reviews across 7 offices and 3 platforms
Langford Russell has seven offices, in Beckenham, Swanley, Orpington, Chislehurst (two offices), West Wickham and Sevenoaks. Together they have 1,467 reviews on three platforms, rated 4.4 out of 5 overall.
964
Reviews on Google
All 7 offices
2
Reviews on Facebook
All 7 offices
501
Reviews on Trustpilot
Business-wide
Langford Russell's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleVery happy with the service provided by Langford Russel. Lukass did a great job on our house purchase.
Congratulations on your New Home ! we are please you have been happy with the service. Best Wishes Acorn Customer Services
5/5
GoogleFrom the start of our move right to the end, all agents we dealt with were professional and polite and really did go to some lengths to help us get everything completed. Lukass Semeta was in particular very helpful and smoothed the entire process which would otherwise have been a disasterclass. Highly recommend.
Thank you, Luke, for taking the time to review your experience. I am delighted to hear that you were happy with the service you received! Thanks, Customer Services.
5/5
GoogleMaxine from Langford Russel was superb. Found us a great tenant in a day and was professional throughout. Really happy with her service.
Thank you, Georgette, for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Customer Services
5/5
GoogleWe rented our house through Maxine. Maxine was extremely professional, kept us well informed and went above and beyond to find a tenant and make sure all was in order for move in day. I highly recommend Maxine if you’re looking to rent a property.
Thank you for leaving us a 5* review. We are really happy that you were pleased with the service you received and if we can help further please do let us know. Thanks.Customer Services
5/5
GoogleLukass was absolutely amazing. He always kept us informed and pushed hard to complete the transaction. Would definitely recommend! Many thanks Lukass! Mr & Mrs Lord
Thank you for taking the time to provide us with a review of your experience. I am really pleased that the service you received from our team met your expectations. Thanks. Customer Services
5/5
GoogleI highly recommend this Estate agency and especially Maxine. Shes been an absolute pleasure to work with. I've been looking for a place to rent for several months and this Estate agency has been the easiest and most professional to deal with by far. Especially thanks to Maxine.
Thank you for taking the time to provide us with a review of your experience. I am really pleased that the service you received from our team met your expectations. Thanks. Customer Services
5/5
GoogleJust completed on the sale of my father's house. My huge thanks to the team at West Wickham particularly Lukass who kept me informed during the whole process and was very proactive in getting this sale through. The second time I have used Langford Russell and wouldn't use another agent in the area. Very professional service all round. Thank you Langford Russell!!
Thank you Sandra for taking the time to provide us with a review of your experience. I am really pleased that the service you received from our team met your expectations. Thanks, Customer Services
5/5
GoogleLukass was fantastic for us when buying our new home. He chased up solicitors and keep me up to date all the time. Viewings were great and he was very knowledgeable about the properties we viewed. I would highly recommend Langford and Russell.
Thank you Stephen, for taking the time to provide us with a review of your experience. I am really pleased that the service you received from our team met your expectations. Thanks. Customer Services
5/5
GoogleWe just completed on the purchase of our new home & would recommend using Langford Russel to anyone. Emily Baxter who looked after our purchase was professional, approachable and thorough, making what’s often a stressful process, a smooth & efficient one! Her knowledge & experience meant that she was always three steps ahead. Thank you!
Thank you, Michael, for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received. Thanks. Customer Services
5/5
TrustpilotA big thank you to Mark and all his…
A big thank you to Mark and all his Team at the Rainham office. All the Best.
Thank you so much for leaving us a brilliant 5 Star review- We appreciate it! Customer Services
5/5
GoogleLangford Russell proved to be a professional and helpful sales team. I would recommend them in Sevenoaks area . Barry Greenwood
Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Karen Hedges - Customer Relations Manager
5/5
GoogleThe team were great to work with on my purchase. Will in particular was excellent and always kept me up to date and responded to my questions very quickly. I would definitely recommend them in future.
Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do get in touch. Thanks. Customer Services.
5/5
GoogleMichelle has gone 'above and beyond' to get a tricky sale over the line. I can't thank her enough for her efforts. Highly recommended.
Thanks Peter for the great review for Michelle ! much appreciated . Karen Hedges Acorn Customer Services
5/5
GoogleWhat a great team at Langford Russell Sevenoaks my house was sold very quickly and efficiently I would highly recommend there great marketing skills
Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Karen Hedges- Customer Relations Manager
5/5
GoogleEmily assisted me with the purchase and was very professional. Always responding within the hour and nothing was ever a problem. Thank you for making this a pleasurable experience.
Thank you Joanne, much appreciated. Karen Hedges- Acorn Customer Services
5/5
GoogleGreat service from everyone at LR, they were so helpful throughout selling our property from start to finish. Huge thanks to Will and the team.
Thank you so much Joe for leaving us a brilliant 5 Star review- We appreciate it! Customer Services
5/5
GoogleCouldn’t fault them, had issues with previous estate agents but Michelle & Langford Russell were amazing! Couldn’t of had a more contrasting experience between two estate agents
Hi Toby, glad to learn your experience was a positive one, if we can help further please do let us know. Thanks. Customer Service.
5/5
GoogleVery grateful to Will Delve-Thompson who went above and beyond to ensure that we could complete on our flat. Without him on hand, I really believe the sale would have fallen through.
Thank you for leaving us a 5* review. We are really happy that you were pleased with the service you received and if we can help further please do let me know. Thanks. Customer Service.
5/5
GoogleI dealt with Emily Baxter, who has now moved to the Chislehurst branch, and with Paul at the Sevenoaks branch. Both were very professional and helpful, going above and beyond any other experience I have had with another estate agent to help us secure the house we found through them. I would highly recommend them
That's really good to hear. Thank you for taking the time to post such a positive review. Karen Hedges- Acorn Customer Services
5/5
GoogleI found them very professional, from start to finish. Giving advice on how to decorate and show flat off to its best for viewings, right down to contacting the different solicitors to speed them up, to complete the sale, as quickly as possible. They couldn't do enough and put up with my questions. I've never sold a place before, so process was completely new to me. Thank you all so much.
Hi Samantha , thank you for the 5 Star review, really appreciated ! we are so glad you were happy with the service provided. Best wishes Karen Hedges- Acorn customer Services
5/5
GoogleWhat can I say - Paul valued our house at 1pm and we shook on a price with a buyer at 6pm. Moving house is never simple but Paul, Chris and the team certainly made things a lot easier. Thanks again. Highly recommended if you are looking to sell in the area.
Thank you Liam, we are delighted that you are happy! Karen Hedges Customer Services The Acorn Group
4/5
GoogleThe team at Langford Russell, Sevenoaks could not be more helpful and friendly and worked tirelessly to find the right buyers for our house. The firm will benefit from building on knowledge of local amenities and services in order to inform prospective buyers, as it spreads its net throughout the county.
Thank you for your review Tess, I am pleased we were able to secure a sale for you for your property which I see is a little further out in Marden. I am glad you were happy with our service and the end result. Kind regards- Karen Hedges- Acorn Customer services
5/5
GoogleI am incredibly happy with all aspects of my sale and the service provided by Langford and Russell, specifically Will and Paul. Will was very helpful and kept me updated with all communications and liaised between both sets of solicitors. I would recommended them and use them for any future sale.
Thank you Natasha, we are very happy that you were pleased with the service provided by our Sevenoaks office.I will be sure to pass onto the Team. Kind regards-Karen Hedges- Acorn Customer Services
5/5
GoogleMy recent house purchase was handled quickly and smoothly. All the staff involved were very friendly and helpful throughout. My agent Will was particularly accommodating, providing regular updates and checking in to make sure the process was moving along.
Thank you Marcus for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Karen Hedges - Customer Relations Manager
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Langford Russell, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and up to 3 trusted local agents will be in touch.
Beckenham has the most, with 712 reviews rated 3.9 out of 5, followed by Swanley with 694.
The seven Langford Russell offices, by town:
Yes. In The Trusted Agent 2026 awards, Swanley won Gold, Beckenham won Trusted Agent and West Wickham won Trusted Agent.
