5/5
GoogleI must commend Molly for her diligence and always willing patiently to hear what we have to say and finding immediate solutions to every requests. Weldon.
Agent replied · 20 June 2024
Thanks so much for rating us! - Customer Services
Trusted Agent profile
Langford Russell estate agents in Beckenham, Swanley, Orpington and 3 more
★★★★★
1,467 reviews across 7 offices and 3 platforms
Langford Russell has seven offices, in Beckenham, Swanley, Orpington, Chislehurst (two offices), West Wickham and Sevenoaks. Together they have 1,467 reviews on three platforms, rated 4.4 out of 5 overall.
964
Reviews on Google
All 7 offices
2
Reviews on Facebook
All 7 offices
501
Reviews on Trustpilot
Business-wide
Our offices
Langford Russell's seven offices, most reviewed first. Each has its own page.
- Langford Russell Beckenham3-5 Kelsey Park Road, BR3 6LH712 reviews · 218 on Google (4.8)14 in the last 90 days
- Langford Russell Swanley8 High Street, BR8 8BE694 reviews · 201 on Google (4.9)7 in the last 90 days
- Langford Russell Orpington280 High Street, BR6 0ND669 reviews · 176 on Google (4.8)27 in the last 90 days
- Langford Russell Chislehurst (7a High Street)7a High Street, BR7 5AB617 reviews · 127 on Google (4.9)12 in the last 90 days
- Langford Russell West Wickham7 High Street, BR4 0LP616 reviews · 125 on Google (4.9)11 in the last 90 days
- Langford Russell Sevenoaks68b High Street, TN13 1JR574 reviews · 82 on Google (4.9)7 in the last 90 days
- Langford Russell Chislehurst (7a High Street)7a High Street, BR7 5JN36 reviews · 35 on Google (5.0)0 in the last 90 days
Latest reviews from every Langford Russell office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleHayley has been dedicated and focussed on bringing this sale to fruition, it hasn’t been easy at times but she made it happen
Agent replied · 20 June 2024
Karen, thank you for recognizing Hayley's hard work and dedication. We're thrilled to hear that she was able to make your sale a success, even through the challenges. We appreciate your feedback and look forward to assisting you again in the future.
5/5
GoogleFirst class team at the Swanley branch. I found communication at all stages was excellent and everyone at the branch was a pleasure to engage with. Thank you.
Agent replied · 20 June 2024
Thank you for sharing your positive experience, Richard. We're thrilled to hear that you found our team at the Swanley branch to be first class and that communication was excellent throughout your visit. We appreciate your kind words and look forward to serving you again in the future.
5/5
GoogleExcellent very professional estate agents worked with them on getting a property and everything went very well. Special mention to Will and Hayley who collaborated with me on the purchase of the property. Many thanks for your help and would definitely recommend.
5/5
GoogleGreat Agents, especially Hayley with great advice which lead to higher selling price achieved. Where most agents fall down is after sales service, but not this agent, nothing too much trouble!
Agent replied · 20 June 2024
Ross, thank you for sharing your positive experience with us! We are thrilled to hear that Hayley provided you with valuable advice and exceptional service. We pride ourselves on delivering top-notch customer care throughout the entire process. We appreciate your feedback!
5/5
GoogleWill and Hayley from Langford Russell estate agents in Swanley have been amazing. They have kept us informed throughout the whole process and couldn't have done enough to help our sale go through. …
Agent replied · 20 June 2024
Dear Deborah & David, thank you so much for your kind words! It's been an absolute pleasure working with you and David. We're thrilled to hear that Will and Hayley provided you with excellent service and kept you informed every step of the way. We appreciate your trust in us. Best regards!
5/5
GoogleHayley and Joe was very helpful. Hayley specially tried her best and successfully secured the house🏠 for us to buy. I will definitely recommended others friends and family. ⭐️⭐️⭐️⭐️⭐️ …
Agent replied · 20 June 2024
Hi Alisha, thank you for sharing your positive experience with Hayley and Joe securing your new home! We appreciate your recommendation to friends and family. If you ever need further assistance, feel free to reach out. Cheers to your new home!
5/5
GoogleMolly was the letting agent for my daughter's house. She was brilliant! Molly was professional throughout and always available for any questions we had, resolving issues very quickly. Highly recommend.
Agent replied · 20 June 2024
Thank you for taking the time to share your positive experience with Molly. We're thrilled to hear that she provided professional and prompt service. We truly appreciate your recommendation and look forward to assisting you again in the future.
5/5
GoogleWe just completed the sale of our house. Hayley and team were amazing, great level of support all the way through despite some issues with the sale when one of the buyers pulled out from the chain. Really happy overall with the whole experience. Thank you
Agent replied · 20 June 2024
Hi Sergei, thank you for sharing your positive experience with us! We're thrilled to hear that Hayley and our team provided you with great support throughout the sale of your house, despite some challenges. It was a pleasure working with you and we appreciate your feedback. Thank you!
5/5
GoogleHayley came to the value the property. She was very enthusiastic, and gave good advice, and suggested a higher selling price, than other agents, which we achieved. I spoke to Joe on several occasions, he was helpful and polite, and answered …
Agent replied · 20 June 2024
Paula, thank you for taking the time to share your wonderful experience with our team at Swanley. We are thrilled to hear that Hayley, Joe, and Will provided exceptional service throughout the process, resulting in a successful sale. We appreciate your recommendation and are grateful for your kind words.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleTom has been brilliant in handling the sale of my late mother's house. I chose Tom over a couple of bigger agents. It was the right decision. Calm, polite, responsive and always contactable. Tom's advice in the current tricky market was invaluable. Highly recommended!
5/5
TrustpilotGreat service from Naomi May during the…
Great service from Naomi May during the relet of our property in Bermondsey.
Agent replied · 11 June 2024
Thanks Nigel for leaving a review of your experience. We are very pleased that you were happy with service you received from Naomi during your re-let.
5/5
TrustpilotThank you Lucas!
A big thank you to Lucas Oliveira in Property Management for the excellent customer service provided to me over the current letting period. I am very grateful for the effort Lucas has put in to keeping me informed and confident while navigating any issues with our tenants. He has been a great help and support.
Agent replied · 11 June 2024
Thanks Gertrude for acknowledging the service provided by Lucas.
5/5
TrustpilotBeverley and Team provide and excellent…
Beverley and Team provide and excellent service.
Agent replied · 11 June 2024
Thanks Michael for acknowledging the service provided by Beverley and her colleagues.
5/5
GoogleI put my house on the market last summer and had an offer within about 3 weeks! Completed recently after some delays (on the buyer’s side) - Oliver and Louise were relentless in driving everything forward to get us over the line. They were steadfast and positive right throughout which was a solace to me. They constantly kept me updated and were fluid right through to respond and adjust as needed. They were the first and only estate agents I spoke to - I didn’t need to see anyone after them as I felt confident in moving forward with them. Could not be more thrilled with choosing them for this journey. If you’re looking for a solid team that’ll work tirelessly to sell your property, look no further than Langford “gets it done” Russell!!
Agent replied · 24 August 2024
Thank you for taking the time to share your experience with us. We're thrilled to hear that Oliver and Louise provided such exceptional service in selling your property. We appreciate your kind words and are grateful for the opportunity to assist you throughout this journey.
5/5
TrustpilotExcellent communication and service!
Very pleased with the service! Big thank you to Mark Sugarman, Kieran Thomas and Rachel Smith for their support with the transaction! I am a first time buyer and when I first called to enquire about viewing the property, I spoke to mark who was very warm, bubbly and friendly. He called me regularly to keep me updated on progress which was appreciated. He made sure I was happy and addressed any concerns/questions I had. When I viewed the property, Kieran Thomas showed me around and answered all my questions really well. He was patient, I didn’t feel rushed at all! Kieran made sure I’d seen everything I wanted to see and had enough information about the property and the area. Also, he was friendly and dropped me from the viewing back to the town centre saving me a 30 min walk. Towards the end of the transaction, Rachel kept me updated via phone and the case management system. She was polite and the notes I’d receive were very useful and kept me well informed. When we had blockers (things holding us up) Rachel would push to get things progressed faster. They all made it as stress free as possible! Excellent customer service
Agent replied · 11 June 2024
Thanks Victoria for leaving a review of your experience. We are very pleased that you were happy with service you received from Mark, Kieran and Rachel. Glad the purchase went smoothly.
5/5
TrustpilotHigh level of service and do what they say they will.
Stuart, Beth and the team did a good job in a difficult market and the service was good at all times from them.
Agent replied · 11 June 2024
Thanks George for leaving a review of your experience. We are very pleased that you were happy with service you received from Stuart, Beth and the London Bridge team.
5/5
TrustpilotMelissa was kind and caring
Melissa was kind and caring, was professional, and efficient. I will remember her kindness towards me, Grace was very kind, and the team as a whole showed care, and made me feel welcome. Thank you Melissa xx jus xx
Agent replied · 11 June 2024
Thanks Jus for leaving a review of your experience. We are very pleased that you were happy with service you received from Melissa and Grace.
5/5
GoogleWe are really happy with the service we received from Louise Martin from Langford Russell. We recently purchased our house and Louise was very helpful from start to completion and even after sale as well. We visited the property so many times and Louise was always available to show us the property. Thank you.
Agent replied · 24 August 2024
Hi Shabnam, thank you for sharing your experience with us! We're thrilled to hear that Louise provided such exceptional service throughout the entire process. Our team at Langford Russell is dedicated to making sure our clients feel supported every step of the way. Thank you for choosing us!
5/5
GoogleHayley and team at Langford Russell have been amazing. They were enthusiatic and proactive throughout making the sale of our property extreamly smooth. They gave us good advice, listened to and addressed our concerns without ever making us feel we were bothering them with silly questions. Overall a fantastic experience and we would highly recommend them.
5/5
GoogleThanks Will and Jo for your time and professionalism you showed us. You answered all my questions with in depth explanation, ensuring we fully understood.
Agent replied · 20 June 2024
Hi Cristina, thank you for taking the time to leave us such a positive review. We're delighted to hear that Will and Jo provided you with a professional and informative experience. If you have any further questions, feel free to reach out.
5/5
GoogleLangford Russell have been fantastic throughout the move process. The staff are friendly, knowledgeable and efficient, and helped me to view and purchase a property in just over 2.5 months! Communication has been excellent, and all the staff I've had dealings with have been brilliant. Highly recommended.
Agent replied · 20 June 2024
Hi Ed, thank you for taking the time to share your experience with us. We're thrilled to hear that our team at Langford Russell Swanley provided you with friendly, knowledgeable, and efficient service. We appreciate your recommendation!
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Awards
The Trusted Agent 2026 results for Langford Russell, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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Questions about Langford Russell
Which Langford Russell office has the most reviews?
Beckenham has the most, with 712 reviews rated 3.9 out of 5, followed by Swanley with 694.
Where are the Langford Russell offices?
The seven Langford Russell offices, by town:
- Beckenham: 3-5 Kelsey Park Road, Beckenham, BR3 6LH
- Chislehurst (7a High Street): 7a High Street, Chislehurst, BR7 5AB
- Chislehurst (7a High Street): 7a High Street, Chislehurst, BR7 5JN
- Orpington: 280 High Street, Orpington, BR6 0ND
- Sevenoaks: 68b High Street, Sevenoaks, TN13 1JR
- Swanley: 8 High Street, Swanley, BR8 8BE
- West Wickham: 7 High Street, West Wickham, BR4 0LP
Has Langford Russell won any awards?
Yes. In The Trusted Agent 2026 awards, Swanley won Gold, Beckenham won Trusted Agent and West Wickham won Trusted Agent.
