Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 1/5
GoogleRating only, no written review.
Matthew · 20 August 2023 · JW Wood Durham
Agent replied · 15 June 2024
Dear Matthew Coates, at J W Wood we pride ourselves on delivering a high level of service as can be seen from many excellent genuine reviews. I’m sure you can therefore understand both my surprise and disappointment to receive such comments in your review. It is my intention to carry out an internal investigation as this is the first I have heard personally of your grievance. In order for me to do so could you please email me personally at g.graham@jww.co.uk detailing your comments, after which I will carry out a thorough review and report back to you. Many thanks Geoff Graham (Director)
★★★★★ 5/5
TrustpilotJust sold another property through the…
Just sold another property through the Stanley office, great service from start to finish. Chris the valuer was very knowledgeable and professional, Vicky in the office was great as always and Beverley in the after sales team was brilliant, always contactable and made the sale fliw easily.
David · 6 August 2023 · JW Wood Consett
★★★★★ 4/5
GoogleSlightly rocky start, however the communication once a sale price was agreed has been top notch. Sandrine and the team at JWWood are really responsive and are happy to answer any question I have.
J · 21 July 2023 · JW Wood Darlington
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review, J B. We look forward to being able to hand you the keys to your new home.
★★★★★ 1/5
TrustpilotTerrible estate agent
After 15 viewings on my property without a sale I found out that JW Woods were letting the tenant I was evicting handle viewings.
Complete incompetency. Terrible service. Wasted opportunity to sell now the market is in freefall.
Anthony · 12 July 2023 · JW Wood Consett
★★★★★ 5/5
GoogleLovely Staff. Very helpful. Very efficient. Will bend over backwards.
Dawn · 22 June 2023 · JW Wood Bishops Auckland
Agent replied · 16 June 2024
Hi Dawn, thank you for your kind review. It means a lot to the whole team!
★★★★★ 5/5
GoogleOur JW Woods contact Barbara Smith keep us informed with every viewing and very professional at her job Thanks
Alan · 22 June 2023 · JW Wood Bishops Auckland
Agent replied · 16 June 2024
Hi Mr Griffin,
Thank you for your kind words, we will make sure that Barbara hears them!
Kind regards
★★★★★ 5/5
GoogleReally easy process to sell our house with jw wood. Barbara was fantastic providing help and support throughout, nice to know there is such friendly and reassuring voice at the end of the telephone , thank you.
Peter · 22 June 2023 · JW Wood Bishops Auckland
Agent replied · 16 June 2024
Hi Peter,
Thank you for this review, we will make sure that Barbara hears your kind words. … More
★★★★★ 5/5
GoogleExcellent service fro JW Wood. Amanda jept me in mind for a property in an area i wanted to buy and kept me informed consistently. Highly recommended
Jo · 22 June 2023 · JW Wood Bishops Auckland
Agent replied · 22 June 2026
Hi Jo
Thank you for your lovely review! … More
★★★★★ 5/5
GoogleVery good service from everyone at JW Wood and particular thanks to Barbara wo has been fantastic thus far!
Ivan · 22 June 2023 · JW Wood Bishops Auckland
Agent replied · 18 June 2024
Hi Ivan
Thank you for your kind review, the house sale did much better than … More
★★★★★ 5/5
GoogleRating only, no written review.
Alice · 22 June 2023 · JW Wood Bishops Auckland
Agent replied · 16 June 2024
Many thanks for the five star review, our team will be delighted.
★★★★★ 1/5
GoogleRating only, no written review.
Maria · 22 June 2023 · JW Wood Bishops Auckland
Agent replied · 16 June 2024
Hi Marie, our sincerest apologies if we have not met your expectations. We have spoken to everyone in our team and also searched for you in our customer database but aren't able to locate your details so that we can investigate what has … More
★★★★★ 5/5
GoogleRating only, no written review.
Catherine · 22 June 2023 · JW Wood Bishops Auckland
Agent replied · 16 June 2024
Thank you for your review
★★★★★ 5/5
GoogleRating only, no written review.
Ken · 22 June 2023 · JW Wood Bishops Auckland
Agent replied · 16 June 2024
Hi Ken
Thank you for the review
★★★★★ 5/5
GoogleStraightforward easy
Leonard · 22 June 2023 · JW Wood Bishops Auckland
Agent replied · 16 June 2024
Hi Leonard
Thank you for the review! … More
★★★★★ 5/5
GoogleFirst class,from the valuation to the sale ,especially Amanda and Barbara
Wayne · 22 June 2023 · JW Wood Bishops Auckland
Agent replied · 16 June 2024
Hi Wayne,
Thank you so much! Your words are muchly appreciated!
★★★★★ 4/5
GoogleA smooth process. Barbara and Elizabeth were very good at their jobs.
Daniel · 22 June 2023 · JW Wood Bishops Auckland
Agent replied · 16 June 2024
Hi Mr Marriner,
Thank you for your kind review. … More
★★★★★ 5/5
GoogleVery positive experience, great communication and regular updates delivered with kindness, understanding and compassion.
Susan · 22 June 2023 · JW Wood Bishops Auckland
Agent replied · 16 June 2024
Hi Susan,
What a lovely review! Thank you for your kind words. It means a lot to our team
Best wishes
★★★★★ 5/5
GoogleExcellent service from Amanda and the rest of the team. Always kept informed and up to date with what was going on.
Danielle · 22 June 2023 · JW Wood Bishops Auckland
Agent replied · 16 June 2024
Hi Danielle,
Thank you for your kind review! … More
★★★★★ 5/5
GoogleI can’t fault the team at Wood, Bishop Auckland, SUPER helpful & friendly. Huge thanks to Amanda Dowson for all her help, it’s so appreciated 😊 …
Penny · 22 June 2023 · JW Wood Bishops Auckland
Agent replied · 16 June 2024
Hi Penny
Thank you for such a great review! … More
★★★★★ 5/5
GoogleVery efficient service, with clear communication at every step. Barbara Smith, my main point of contact, was a fantastic!
Guy · 22 June 2023 · JW Wood Bishops Auckland
Agent replied · 16 June 2024
Thank you for your kind review, We will make sure that Barbara hears of them!
★★★★★ 5/5
GoogleMartyn was really kind and very helpful. He always responded to my emails or calls
Kiera · 22 June 2023 · JW Wood Bishops Auckland
Agent replied · 16 June 2024
Hi Kiera,
Thank you for your kind review, it’s very much appreciated! … More
★★★★★ 5/5
GoogleMany thanks to the Bishop Auckland team especially Barbara who have helped me on the purchase of a property.
Janet · 22 June 2023 · JW Wood Bishops Auckland
Agent replied · 16 June 2024
Hi Janet
Thank you very much for your lovely review
★★★★★ 5/5
GoogleDealt with efficiently and with professionalism. I particularly liked the advisor who was allocated to ensure the sale went smoothly.
Kathleen · 22 June 2023 · JW Wood Bishops Auckland
Agent replied · 16 June 2024
Hi Kathleen
Thank you for your kind review … More
★★★★★ 5/5
GoogleA Very professional Service was provided by all staff members making my new house purchase an easy & enjoyable experience
Andrew · 22 June 2023 · JW Wood Bishops Auckland
Agent replied · 16 June 2024
Hi Andrew
Thank you for your lovely and kind words, It is much appreciated. … More
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