Trusted Agent profile
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★★★★★
2,991 reviews across 7 offices and 4 platforms
JW Wood has seven offices, in Durham (three offices), Consett, Darlington, Bishop Auckland and Chester Le Street. Together they have 2,991 reviews on four platforms, rated 4.8 out of 5 overall.
2,743
Reviews on Google
All 7 offices
19
Reviews on Facebook
All 7 offices
22
Reviews on Yell
Business-wide
207
Reviews on Trustpilot
Business-wide
JW Wood's seven offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for JW Wood, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleGreat experience working with the team, selling our property. From Jonathon giving the most realistic valuation to working with Helen & Ann in the sales team. Extremely efficient, friendly service, sold our property within a week. Would highly recommend J W Woods
What a great success story! We are delighted everything has gone well and that our team were able to provide you a great service.
4/5
GoogleRating only, no written review.
Our Bishop Auckland team are very grateful for you taking the time to leave a review. We would be only to pleased to work with you again in the future and see if we can push your next review up to 5 stars. Many thanks.
5/5
GoogleRating only, no written review.
Thank you Sandra for the 5* review, it is much appreciated.
4/5
GoogleRating only, no written review.
Thank you for taking the time to leave a review. We would welcome the opportunity to work with you again in the future and exceed your expectations so that we may hope for a 5 star review.
4/5
GoogleSimple and truthful
5/5
GoogleA challenging sale, professional service throughout from Louise and the rest of the team. Well done.
Thank you for your review, our team at bishop are encouraged by your kind comments and Louise appreciates her mention. Many thanks and stay safe.
5/5
GoogleWilling to discuss problems/issues advise on alternatives. Very responsive and happy to guide the novices through the process.
Everyone's circumstances are almost always unique when dealing with property sales and it's of paramount importance that our team are on hand to offer guidance/advise to make the most of the situation.
5/5
Googlebought a house with the help of amanda dowson and the team at jw woods estate agents very very good service many thanks
Thank you for taking the time to leave us a review. We have passed on your comments to Amanda and her colleagues.
5/5
GoogleGoing through the stages of buying my first home. JW Wood have been great.
Bert, thanks for your review we know it can be daunting your first time and our team were glad that their efforts helped.
5/5
GoogleExcellent service provided by everyone. Couldn't fault them, especially Louise who kept me updated all of the time, thanks for a job well done 👍 👏 …
Hi Bill, thank you so much for leaving such a great review. Communication is critical when buying and selling homes which Louise excels at and we are delighted that you were happy with the service she offered.
4/5
GoogleI found Martyn Hunter of JW Woods excellent - he was efficient, very knowledgeable, helpful ,most informative and particularly pleasant to deal with .
Hello Carolyn, many thanks for your review. We have passed your kind comments on to Martyn who will be encouraged by them. His team is committed to providing a quality service and we are grateful for your comments. Stay safe.
5/5
GoogleMartyn, Amanda and Elizabeth have all been fantastic with the valuation, the advertising, viewings and the sale of our house. Thank you to you all
Emma, thanks for your review. Our team at Bishop appreciate your comments. Keep safe
5/5
GoogleThey have been very helpful for me as I’m buying my first home. Always reply quickly to my emails and are very professional.
Hi Gemma, thank you for your review. Buying for the first time can be a scary experience and I am delighted that our team helped you through the process. Hope you will be happy in your first home and we will be here in a few years time when you are ready to move on. Many thanks and stay safe .
5/5
GoogleWent through this agency to purcase our next home, the staff were incredibly responsive over the phone and email, we dealth with both Amanda and Elizabeth and are very happy with the service provided.
We hope you are very happy in your new home and thank you for your kind comments which we have forward to Amanda and Elizabeth.
5/5
GoogleGreat experience with JW Wood when selling my house. They were helpful and professional through a difficult process and I would strongly recommend them to anyone.
5/5
GooglePurchased a property using JW Wood (Amanda Dowson) and having had dealings with a number of other estate agents it was refreshing to have someone call you back when they say they would and answer any questions I had immediately, smoothest process I could have hoped for. Thanks a lot
We have passed your comments on to Amanda and her colleagues and they were delighted to read your kind words. Many thanks for taking the time to leave a review.
5/5
GoogleThe overall experience was very professional but the after sales from Gillian Anderson was second to none, she made sure everything went like clockwork. Great friendly service from all the team.
Being friendly is often as important as being efficient. We are really pleased that you were so happy with the service our team were able to provide.
5/5
GoogleDealt with Amanda Dowson on making an offer, and having it accepted through to Memorandum of Sale. Amanda was so friendly, professional and helpful throughout, keeping us informed and nothing was a problem for her. It was an absolute pleasure dealing with Amanda and JW Woods, thank you.
Thank you for your review. We understand you have bought a beautiful home and Amanda and her colleagues hope you will be very happy there. Many thanks and stay safe.
5/5
GoogleGillian Anderson was wonderful throughout the whole process of moving house. The process took longer than expected due to a number of issues but she kept me informed every step of the way. Very professional service.
Hello Clare, thankyou for your 5* review, it greatly encourages our team at Bishop Auckland. Moving home can be a long and complex activity and we are delighted that Gill was able to help. Our sales coordinators are a vital part of our service and Gill will appreciate your kind comments. Many thanks and stay safe.
5/5
GoogleAlways received good service from JW Wood. I am a regular customer having completed many transactions with them, most recently with Martyn Hunter for sale of land. I found his service excellent and would definitely recommend to others.
Hi Lee, thank you for your review. We have passed your comments onto our colleague Martyn. His team look forward to our future dealings with you . We would be very grateful for your recommendations and thank you in advance.
5/5
GoogleJW Wood (Bishop Auckland) were professional, polite and punctual. Martyn carried out a valuation and I was kept up to date with feedback from the viewings by both Amanda and Elizabeth. The property was sold promptly and is now in the capable hands of their after-sales team. 5 stars.
Many thanks for your kind comments. Our team at Bishop really appreciate it when a client takes the trouble to write. We hope all goes well with your sale.
5/5
GoogleJW Wood have been extremely quick and responsive in dealing with my property purchase. Dealing with Elizabeth Taylor has been highly professional, quick and easy! Really impressed and pleased with all aspects of service - Ben
Ben, thanks for the review and we have passed your comments on to Liz and her colleagues.
5/5
GoogleWe’ve just sold our house through JW Wood and we received excellent service, particularly after sales from Gill Anderson. Gill has been absolutely outstanding; she has kept us informed throughout, with regular updates and talked us through every step in order to make everything really clear.
We are delighted that our team at Bishop Auckland provided an excellent service to you. Gill is a vital part of our sales service and will be greatly encouraged by your kind remarks. Once again many thanks and stay safe.
4/5
GoogleRating only, no written review.
Hi James, many thanks for leaving a review. We hope to work with you again in the future which will allow us the opportunity to raise your review up to 5 stars.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Durham has the most, with 899 reviews rated 4.7 out of 5, followed by Durham (Lettings) with 877.
The seven JW Wood offices, by town:
Yes. In The Trusted Agent 2026 awards: JW Wood, Durham won Platinum; JW Wood, Consett won Platinum; JW Wood, Darlington won Gold; JW Wood, Bishop Auckland won Gold; JW Wood, Chester Le Street won Gold.
