Trusted Agent profile · Berkshire, Oxfordshire and Wiltshire
Verified
★★★★★
3,733 reviews across 6 offices and 2 platforms
Jones Robinson has six offices, in Newbury, Didcot, Devizes, Marlborough, Lambourn and Pewsey (Berkshire, Oxfordshire and Wiltshire). Together they have 3,733 reviews on two platforms, rated 4.9 out of 5 overall.
3,728
Reviews on Google
All 6 offices
5
Reviews on The Trusted Agent
All 6 offices
945
Reviews on allAgents
All Jones Robinson branches
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I have sold my property through Jones Robinson and everything I want to say is a big thank you to Paul Evans and Caroline Maddock. Both did an excellent job ...Read all 2 from sellers
Buying or selling property is, at the best of times, frustrating and stressful! Caroline Maddock has been so very helpful, cheerful and a joy to work with and I ...Read all 2 from buyers
Went through the referencing process, left the deposit, first month rent, signed the agreement - only to find out that the landlord cannot sing the contract ...Read the review from tenants
Jones Robinson's six offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Jones Robinson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleSpoke with Claire earlier today, had some questions regarding my house being let out. Claire was beyond helpful and very friendly. A wonderful representation of a personable and professional estate agent. Thank you Claire!
Thank you for taking the time to post this review, Robbie! Clare has loved being of help.
5/5
GoogleFantastic customer service. Jo and Toyah from the Lambourn office went above and beyond. I would highly recommend this company to anyone selling a property!
Thank you for posting feedback for Jo and Toyah, they will really appreciate your kind words.
5/5
GoogleI highly recommend Jones Robinson Newbury who handled our sale expertly from start to finish. Everyone in the office was very friendly, professional, knowledgeable and efficient, consistently going above and beyond.
Thank you, Anna! We really appreciate you posting this review.
5/5
GoogleGreat :) Jude Buckley was very polite & respectful during the visit :)
Thank you, Siva! We really appreciate you posting this review for Jude.
5/5
GoogleRating only, no written review.
Thank you, Sorn.
5/5
GoogleJude & Thomas were very helpful throughout the process.
Thank you, Morgan! We really appreciate you posting this review for Jude and Thomas.
5/5
GoogleThomas was very friendly via emails and on the phone and he's been very helpful with the search for our new home.
Thank you, Laurianne. We really appreciate you posting this for Thomas.
5/5
GoogleJude Buckley executes the management visit in a smooth and co-ordinated way every time. Appreciate her professionalism.
Thank you, Bharath. Jude has loved being of help!
5/5
GoogleThank you for visiting our place of residence 3 rozel Heights,Catherine Rd Newbury RRG14 7NB. Agency employee Jude Buckley was professional in her work, polite and left a pleasant impression.
Thank you for posting this review! We really appreciate it!
5/5
GoogleJude was absolutely lovely and very direct about everything. Thomas called to ask me about an opinion about how i felt and what i could change which is very important to be heard.
That's so great to hear - Jude and Thomas will really appreciate your feedback and were so pleased to be of service!
5/5
GoogleJude has been very helpful during her property management visit this week. We had a couple of issues and she logged them to save us having to log into the portal and register the issues ourselves.
Thank you for taking the time to post this review, Elaine! Jude has loved being of help.
5/5
GoogleThomas was absolutely brilliant to deal with during my search for a house. I had many questions and no doubt drove him insane with my many phone calls, he always came back to me with a professional, kind and timely manor. I actually feel like i made a friend by the end of it and got the house I fell inlove with! Thank you!!
Thank you for posting this kind review, Georgia! Thomas will love reading these kind comments and has loved being of help.
5/5
GoogleFrom the enquiry through the final stages of moving house, both Clare & Lucy were fantastic! Both on hand to answer any questions, kept us up to date and made everything as smooth and easy as possible! Thank you for everything, Hollie & Tommy
Thank you for taking the time to post this review, Hollie and Tommy! Lucy and Clare have loved being of help.
5/5
GoogleI had a fantastic experience with Jones Robinson during a property viewing in Newbury, today. The process was incredibly smooth and well-organized, from the initial booking to the actual visit. I highly recommend Jude Buckley, who was punctual, professional, and knowledgeable about the property and the area, which made me feel at ease, and the letting consultant Thomas Gooday for accommodating the viewing on short notice at a time of my convenience. They were also very accommodating, taking the time to answer all my questions and ensuring I felt comfortable without any rush. Thank you for making the viewing so enjoyable!
Thank you so much for this fabulous review, we really appreciate your feedback! Jude and Thomas have loved being of help.
5/5
GoogleRating only, no written review.
Thank you, Monu.
5/5
GoogleFantastic agents! Thomas is always prompt with replies and Rachael is very professional and lovely to chat to when showing us round.
Thank you, Chantelle. We really appreciate you posting this for Thomas and Rachael.
5/5
GoogleThomas is a true professional and very helpful and patient with me. I would recommend them to anyone certainly made me feel comfortable and help me out immensely.Thank you Thomas
Thank you, Ian. Thomas has loved being of help!
5/5
GoogleWould highly recommend this estate agent’s to anyone who’s renting. Claire has been very helpful and informative through all stages.
Thank you, Sam. Clare has loved being of help!
5/5
GoogleGeorgie and Clare have both been so helpful with the process of renting. I'm so glad I went with jones robinson and will defibetly go to these two in the future!
Thank you, Lily! We really appreciate you posting this review.
5/5
GoogleThank you to Beth Rawcliffe, Paula Rudge, Kate Johnson and the rest of the team at Jones Robinson Newbury for their help selling our property. You were friendly, professional, communicative and supportive throughout and your hard work is very much appreciated!
Thank you for posting this kind review, Siobhan! Beth, Kate and Paula will love reading these kind comments.
5/5
GoogleJude Buckley was lovely enough to show us around a property today, she was very informative and was very polite. All my questions were answered and we were very content.
Thank you, Harry. We really appreciate you posting this for Jude.
5/5
GoogleWe cannot thank Tayler and Paul enough for their help during what was a really stressful time. They were both always available to answer my many questions and phone calls (and there were a a lot of them). Nothing was ever too much trouble for them and we are really grateful for all the help and guidance we received throughout. Highly recommend.
Thank you, Beth - we really appreciate you taking the time to post this kind review for Tayler and Paul.
5/5
GoogleWonderful working with Gabby and Thomas when we found our new rental in Pewsey. Ever accommodating and helpful, they went above and beyond to accommodate us and help us get our viewing and our new home! Super friendly team! Thanks JR.
Thank you, Jodie. We really appreciate you posting this for Thomas and Gabby.
5/5
GooglePhil Curtis look over selling my property that had been on the market with a previous agent for 6 months. Phil sold the property in 9 days with an offer that was accepted and the sale went through in 7 weeks. He was an amazing support and kept me constantly in the loop and pushed the sale through I would use Jones Robinson again for a future sale.
Thank you, Jo. We really appreciate you posting this for Phil.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Newbury has the most, with 1,935 reviews rated 4.8 out of 5, followed by Didcot with 622.
The six Jones Robinson offices, by town:
Yes. In The Trusted Agent 2026 awards, Newbury won Platinum, Didcot won Platinum and three more branches won awards.
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