4/5
GoogleExcellent service. Andrew kept me informed on the way with updates etc. Probably not your fault but long delay getting a key's on the day.
Agent replied · 23 October 2024
Thank you, Robert! We really appreciate you posting this review.
Trusted Agent profile · Berkshire, Oxfordshire and Wiltshire
Verified
Jones Robinson estate agents in Newbury, Didcot, Devizes and 3 more
★★★★★
3,733 reviews across 6 offices and 2 platforms
Jones Robinson has six offices, in Newbury, Didcot, Devizes, Marlborough, Lambourn and Pewsey (Berkshire, Oxfordshire and Wiltshire). Together they have 3,733 reviews on two platforms, rated 4.9 out of 5 overall.
3,728
Reviews on Google
All 6 offices
5
Reviews on The Trusted Agent
All 6 offices
945
Reviews on allAgents
All Jones Robinson branches
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers2 reviews
I have sold my property through Jones Robinson and everything I want to say is a big thank you to Paul Evans and Caroline Maddock. Both did an excellent job ...Read all 2 from sellers
Buyers2 reviews
Buying or selling property is, at the best of times, frustrating and stressful! Caroline Maddock has been so very helpful, cheerful and a joy to work with and I ...Read all 2 from buyers
Tenants1 review
Went through the referencing process, left the deposit, first month rent, signed the agreement - only to find out that the landlord cannot sing the contract ...Read the review from tenants
Our offices
Jones Robinson's six offices, most reviewed first. Each has its own page.
- Jones Robinson Newbury118 Bartholomew Street, RG14 5DT1,935 reviews · 1,930 on Google (4.8)69 in the last 90 days
- Jones Robinson DidcotThe Old Post Office, 6 Foxhall Road, OX11 7AA622 reviews · 622 on Google (4.8)60 in the last 90 days
- Jones Robinson Devizes4/5 The Market Place, SN10 1HT551 reviews · 551 on Google (4.8)26 in the last 90 days
- Jones Robinson Marlborough139B High Street, SN8 1HN331 reviews · 331 on Google (5.0)33 in the last 90 days
- Jones Robinson LambournMarket Place, RG17 8XU254 reviews · 254 on Google (5.0)8 in the last 90 days
- Jones Robinson Pewsey1 High Street, SN9 5AF41 reviews · 41 on Google (4.7)3 in the last 90 days
Awards
The Trusted Agent 2026 results for Jones Robinson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Jones Robinson office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleDanielle, along with everyone we've come in contact with at Jones Robinson, has been fantastic. House hunting can be a bit stressful at times, but they make it as stress free as possible. Very friendly!
Agent replied · 23 October 2024
Thank you for taking the time to post this review, Flav! Danielle has loved being of help.
5/5
GoogleMikyle was knowledgeable and professional. He gave us an honest opinion of our property without any sales pressure. We would definitely use this company when we sell our house.
Agent replied · 23 October 2024
Thank you, Nicola. We really appreciate you posting this for Mikyle.
5/5
GoogleThoroughly recommend this estate agent. Their service was excellent, keeping us informed throughout the whole transaction. All the staff were courteous and efficient and certainly willing to go the extra mile to assist us when needed. Thanks Jones Robinson.
Agent replied · 11 November 2024
Thank you for posting this review, Jacqui! We really appreciate it!
5/5
GoogleAll the staff at Jones Robinson were very friendly and helpful! I would like to say a huge thank you to Andrew in particular, who made the purchase of our first home as easy as possible. His communication throughout was fantastic and nothing was ever too much trouble so thank you!
Agent replied · 11 November 2024
Thank you for taking the time to post this review, Ella! Andrew has loved being of help.
5/5
GoogleMany thanks to Danielle, Andrew and Rosie for helping my mother purchase her next home. It’s nice meeting helpful and knowledgeable people who are dedicated to making the big move possible.
Agent replied · 24 March 2026
Thank you for taking the time to post this review, Andrew! Danielle, Andrew and Rosie have all loved being of help.
5/5
GoogleVery efficient and friendly .
Agent replied · 24 March 2026
Thank you, Paula! We really appreciate you posting this review.
5/5
GoogleVery helpful and responsive when purchasing a property. Great communication and quick to address all questions.
Agent replied · 24 March 2026
Thank you, Kit! We really appreciate you posting this review.
5/5
GoogleVery professional and extremely helpful. I felt my needs were listened to and they had understood my needs. I would recommend there service to anyone think about buying or selling a property.
Agent replied · 24 March 2026
Thank you for taking the time to post this kind review!
5/5
GoogleGreat service, very professional, would recommend.
Agent replied · 24 March 2026
Thank you, Jonathan! We really appreciate you posting this review.
5/5
GoogleVery professional and friendly service
Agent replied · 24 March 2026
Thank you for posting this review, Sue! We really appreciate it!
5/5
GoogleVery helpful. Very knowledgeable and very friendly.
Agent replied · 24 March 2026
Thank you, Maria! We really appreciate you posting this review.
5/5
GoogleI had a fantastic experience with Jones-Robinson, and my agent Rosie. She took the time to get to know me and made sure all my questions were answered fully. They are very responsive and really know what they are doing. I was really pleased with how they marketed my house, and I would certainly use them again for any future sales.
Agent replied · 24 March 2026
That's so great to hear - Rosie will really appreciate your feedback and was so pleased to be of service!
5/5
GoogleI bought my house through Jones Robinson. They were friendly and helpful with good communication. They were very understanding with the delay due to the chain my end and checked in regularly without too much pressure. I'd recommend their services.
Agent replied · 24 March 2026
Kate. - thank you for posting this lovely recommendation for our Devizes branch!
5/5
GoogleRating only, no written review.
Agent replied · 24 March 2026
Thank you for posting this rating! We really appreciate it.
5/5
GoogleRosie is very professional and a delight to deal with. Thank you for your advice and assistance!
Agent replied · 24 March 2026
Thank you for taking the time to post this review, George! Rosie has loved being of help.
5/5
GoogleAndrew was brilliant and kept me updated as well as possible. I was buying one of their properties so there was only so much he could do but I would strongly recommend any one selling in this area to use Jones and Robinson.
Agent replied · 24 March 2026
Thank you, Jan. Andrew has loved being of help!
5/5
GoogleWe were very impressed with our viewings on the 17th March, it was easy to book the viewings and Izzy was already waiting for us at the first property. Izzy is an asset to the company, we were impressed with her knowledge of both properties and answered questions straight away all in all good viewings.
Agent replied · 24 March 2026
Thank you, Viv - we really appreciate you taking the time to post this kind review for Izzy.
5/5
GoogleLovely staff. Thank you for everything!
Agent replied · 20 March 2026
Thank you, Niece! We really appreciate you posting this review.
5/5
GoogleFriendly ,professional and excellent service from this family run business would definitely recommend
Agent replied · 20 March 2026
Thank you for posting this review, Lynda! We really appreciate it!
5/5
GoogleRating only, no written review.
Agent replied · 25 August 2024
Thank you!
5/5
GoogleWhat a great team of people! Definitely professionals in this business and they do as they promise. Would highly recommend. Thank you all for your outstanding service and hard work.
Agent replied · 25 August 2024
Thank you, Claire-Louise. We really appreciate you posting this review!
5/5
GoogleI can highly recommend Church Robinson to sell your property, they are extremely helpful and very responsive and as first time sellers have guided us when needed.
Agent replied · 25 August 2024
Thank you for posting this review, Lucy! We really appreciate it!
5/5
GoogleI thought that Church Robinson were very efficient with my purchase and I especially like the way they delegate someone to “chase up” everyone involved in the process on a regular basis.
Agent replied · 25 August 2024
Thank you for taking the time to post this kind review, Mary!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Jones Robinson
Which Jones Robinson office has the most reviews?
Newbury has the most, with 1,935 reviews rated 4.8 out of 5, followed by Didcot with 622.
Where are the Jones Robinson offices?
The six Jones Robinson offices, by town:
- Devizes: 4/5 The Market Place, Devizes, Wiltshire, SN10 1HT
- Didcot: The Old Post Office, 6 Foxhall Road, Didcot, Oxfordshire, OX11 7AA
- Lambourn: Market Place, Lambourn, Berkshire, RG17 8XU
- Marlborough: 139B High Street, Marlborough, SN8 1HN
- Newbury: 118 Bartholomew Street, Newbury, Berkshire, RG14 5DT
- Pewsey: 1 High Street, Pewsey, SN9 5AF
Has Jones Robinson won any awards?
Yes. In The Trusted Agent 2026 awards, Newbury won Platinum, Didcot won Platinum and three more branches won awards.
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Send Jones Robinson a message.
