Trusted Agent profile · Berkshire, Oxfordshire and Wiltshire
Verified
★★★★★
3,640 reviews across 6 offices and 2 platforms
Jones Robinson has six offices, in Newbury, Didcot, Devizes, Marlborough, Lambourn and Pewsey (Berkshire, Oxfordshire and Wiltshire). Together they have 3,640 reviews on two platforms, rated 4.9 out of 5 overall.
3,635
Reviews on Google
All 6 offices
5
Reviews on View Agents
All 6 offices
945
Reviews on allAgents
All Jones Robinson branches
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I have sold my property through Jones Robinson and everything I want to say is a big thank you to Paul Evans and Caroline Maddock. Both did an excellent job ...Read all 2 from sellers
Buying or selling property is, at the best of times, frustrating and stressful! Caroline Maddock has been so very helpful, cheerful and a joy to work with and I ...Read all 2 from buyers
Went through the referencing process, left the deposit, first month rent, signed the agreement - only to find out that the landlord cannot sing the contract ...Read the review from tenants
Jones Robinson's six offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Jones Robinson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleWe were looking for a house to rent in Newbury, we contacted a few agencies, Jones Robinson is the best of all, everybody was very polite and helpful, all processes were simple and fast. We had loads of questions, a few of them were a bit … More
5/5
GoogleWe decided to use Jones Robinson because they always appeared to be a head and shoulders above other local agents and I have to say it was the right choice by far, they are professional, knowledgeable and very very friendly, nothing it too … More
5/5
GoogleWe rented with Jones Robinson (Newbury) from 2015 to 2017 and I have to say, their service was impeccable from start to finish. You really do feel as though the admin fees are well worth the money with them. We had a designated agent, Alex … More
5/5
GoogleRating only, no written review.
5/5
GoogleA very helpful and professional team who made finding and completing the purchase of our new home easy. Will certainly use them again and have no qualms about recommending them to who ever need the services of an estate agent.
5/5
GoogleThank you so much for making the process of moving into our new family home, easy and stress free. Everyone that was involved in the purchase was very friendly, helpful and accommodating. Can't thank you enough. Will recommend Martin walker every time.
5/5
GoogleMy wife and I will be moving back to the UK within the next few months and have decided on settling in the Devizes area. As we will be renting for the first 6 - 12 months, we entered the offices of Martin Walker to start our search for properties to let. We were met by Ms. Claire Crew and the service we received could not have been more friendly and professional. We were registered quickly and efficiently and were given sound advice regarding potential locations. Already the next working day, we received an email with suitable properties. This is the level of service one should be getting everywhere and that will distinguish Martin Walker's from some of its competitors. Well done!
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
3/5
GoogleRating only, no written review.
5/5
GoogleGreat service with good communications.
5/5
GoogleWe are very satisfied with the service.Professional team.
5/5
GoogleFriendly and professional service from Jones Robinson, highly recommended.
5/5
GoogleExcellent service, happy bunch of people 😊
5/5
GoogleUnlimited help and advice with difficult tenant even though the Agents have not been managing the property for me, only tenant find, they are doing everything they can to help me sort this out. In particular Sian, Poppy and Laura.
5/5
GoogleExcellent team, efficient, helpful and polite. Thank you.
5/5
GoogleVery supportive, even though we were buying from them, not selling. Couldn't have asked for better service.
5/5
GoogleThanks Jones Robinson team for giving me the best (and hopefully ONLY) work experience week of my life! It's been really interesting seeing you all do your work. And hopefully I didn't get too much in your way. I want to thank Poppy, Laura, and Sian for giving me the idea of writing this, as well as being really nice to me while I was there. Thanks Lisa and James for also being super kind to me; you're both the nicest (and loudest) people I'll meet on the phone. Thanks Sara for giving me sooooo much letters to fold I gained paper cuts all over my fingers (no joke!). Thanks Karen for bringing me to other people's houses (especially to the home that had the ACTUAL Doctor Who sword prop (which was held and signed by David Tennent!)). Thanks Paul B for being, umm... Paul B (#CoolestEstateAgent). Thanks Sharon and Peter for reminding me that while I can have a boring job, I'm still entitled to smile once in a while. Thanks Alex for vacuuming under my chair. Thanks Charles for turning on the seat warmer for me in your car. Thanks Michael for NOT turning on the seat warmer for me in you car (my butt was already warm). THANK YOU ALL FOR BEING SO NICE AND HARDWORKING. I'M GLAD I DID END UP WITH YOU FOR WORK EXPERIENCE, AND IT'S AN EXPERIENCE I'M NEVER GONNA FORGET! P.S. It's funny how I was offered soooo many drinks. The second one person said "Hey David, want a drink?", I say no, then 60 seconds later the next person offers me a drink. And this would repeat all through the day. That shows how caring they are (some would say also annoying). But anyways thanks for asking.
5/5
GoogleStaff at Jones Robinson have been extremely helpful in every way and they allow you to do things at your own pace, ie, no pressure. I would definitely recommend them.
5/5
GoogleThe history of the town would love to visit one day.
5/5
Googlevery easy working with Jones Robinson and Poppy Watts!, it all happened with so little stress - highly recommend them and look forward to collecting the keys next Monday
5/5
GoogleLots of agents haven't been very helpful as I receive housing benefit. laura took the time to explain to me why it is more difficult for me to find somewhere which was much better then how the other agents treated me hopefully I can find a property soon with jones Robinson
5/5
GoogleThe service I received from Jo and Toyah in Lambourn was friendly, professional and efficient. The communication was outstanding, would highly recommend them.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Jones Robinson has 3,640 reviews across its six offices, rated 4.9 out of 5 overall: 3,635 on Google, 5 on View Agents. Company-wide allAgents reviews for Jones Robinson are counted once, not once per office. This platform total is read from the platform's own page: 945 reviews on allAgents (all Jones Robinson branches), checked 9 October 2026. It is not added to the count above.
Newbury has the most, with 1,892 reviews rated 4.8 out of 5, followed by Didcot with 583.
The six Jones Robinson offices, by town:
Yes. In The Trusted Agent 2026 awards: Jones Robinson, Newbury won Platinum; Jones Robinson, Didcot won Platinum; Jones Robinson, Devizes won Platinum; Jones Robinson, Marlborough won Gold; Jones Robinson, Lambourn won Trusted Agent.
