Trusted Agent profile · Berkshire, Oxfordshire and Wiltshire
Verified
★★★★★
3,724 reviews across 6 offices and 2 platforms
Jones Robinson has six offices, in Newbury, Didcot, Devizes, Marlborough, Lambourn and Pewsey (Berkshire, Oxfordshire and Wiltshire). Together they have 3,724 reviews on two platforms, rated 4.9 out of 5 overall.
3,719
Reviews on Google
All 6 offices
5
Reviews on The Trusted Agent
All 6 offices
945
Reviews on allAgents
All Jones Robinson branches
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I have sold my property through Jones Robinson and everything I want to say is a big thank you to Paul Evans and Caroline Maddock. Both did an excellent job ...Read all 2 from sellers
Buying or selling property is, at the best of times, frustrating and stressful! Caroline Maddock has been so very helpful, cheerful and a joy to work with and I ...Read all 2 from buyers
Went through the referencing process, left the deposit, first month rent, signed the agreement - only to find out that the landlord cannot sing the contract ...Read the review from tenants
Jones Robinson's six offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Jones Robinson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleI have just dealt with Lucy and Sian who were both lovely, friendly, helpful and always rang straight back if they missed my call. They've done an amazing job for me and I'm over the moon with the results. Thanks ladies, it's been a pleasure - and fun 😃 …
Thanks so much for posting your review, Lizz, which Google have now published. It's lovely feedback and the ladies will be delighted to read your comments!
5/5
GoogleI can't thank enough to extremely kind Church Robinson team especially Dawn, Gary, Courtney and Jo. (I suppose other members are great too, just I didn't have much contact with them:) ) Thanks to their professionalism, very stressful process of selling a house under the COVID situation passed successfully and greatly alleviated. I highly recommend this agency, and I would always and exclusively use their services. Cheers, and if you are selling a house, use Church Robinson - if anyone will sell, they will sell !
Thank you so much for your kind comments, we were very pleased to be able to help and our team at Didcot will be delighted to read your feedback!
5/5
GoogleRating only, no written review.
Thank you for leaving us a 5-star review!
5/5
GoogleWe recently sold our property through Andrew and Mikyle at Jones Robinson, which was a very swift process from initially valuing the property, to taking excellent photographs and advertising it on the market. The brochure was nicely laid out, and attractively displayed. The viewings were promptly scheduled and I was notified by email of when viewing were due to take place. I was kept up to date on a daily basis by both regular email and phone calls of how the sale of the property was developing, up to the point where a sale was agreed. For those wishing to sell, I would recommend Jones Robinson, a very good, local estate agent.
Michelle thank you so much for taking the time to post this review, we really do appreciate it. Andrew and Mikyle will be delighted to read your comments and were very pleased to be of assistance!
5/5
GoogleI would like to thank Jones and Robinson and especially Britney and Vanessa for making my journey of moving home easy and professional from start to finish thank you
Thank you! We really appreciate your feedback, Brittany and Vanessa enjoyed helping you and hope to be able to assist you again in the future.
5/5
GoogleVery please with the sales agents and letting team at Jones Robinson Newbury. Sian, Freya and Vanessa went above and beyond to help with our first home and ensure our move goes as smoothly as it possibly can for us. We would definitely recommend to family and friends for their amazing service and kind attitudes.
Victoria thank you so much for taking the time to post a review for our Newbury teams! We're so pleased we were able to help you and Sian, Freyea and Vanessa will be delighted to read your feedback!
5/5
GoogleAndrew and Mikyle handled our house sale in an exemplary manner. Their staff were always on hand and helpful, taking away a lot of the stress. I would recommend them to any sellers.
Thank you for taking the time to post this review, we really do appreciate it. Andrew, Mikyle and the team were very pleased to be of help and glad they were able to reduce your stress levels!
5/5
GoogleSale of Cruck House, our Grade II listed four bedroom home in Lambourn Having dealt with Jones Robinson in Lambourn years ago it was with some trepidation that we picked up the phone to discuss the sale of Cruck House. Knowing what we know now however I had absolutely no reason to be concerned. Our experience this time around was nothing short of five star service. We found Jo and Toyah dedicated and consummate professionals who are a pleasure to deal with. Unlike in previous years our property was marketed very effectively and shown to the right demographic and type of buyer, quickly generating an offer. The whole sales process was conducted as efficiently as it could have been, with constant and clear communication facilitated between all parties by Jo and Toyah. I highly recommend anybody looking to sell or rent their property in Lambourn or the surrounding areas to give Jones Robinson a call.
Greg, thank you for this feedback, we really appreciate you taking the time to post a review for Jo and Toyah, they were delighted to be of help!
5/5
GoogleAlways replied Good at chasing solicitors. Very helpful.
5/5
GoogleVery helpful & efficient when we were looking for a property in Newbury. Highly recommended.
5/5
GoogleGreat and timely updates from Paula on progress of my purchase, and many thanks for helping it go through in a relatively short timescale
Thanks Andy, we really appreciate your feedback and Paula will be so pleased to read your comments. We hope your move goes well next week!
5/5
GoogleSian and freyea have been great in sorting me out a tenant. Quick response, always reply to my calls, good advice and very professional. Thank you.
Thank you Kathy, that's lovely feedback for our Newbury lettings team, Sian and Freyea will certainly appreciate you taking the time to post your review!
5/5
GoogleIt was a pleasure to welcome Jo Schedler to my home. She was professional and caring. Her professional knowledge was insightful and informative. Thank you
Thank you Hannah, we really do appreciate your comments and Jo will be so grateful to read your review!
5/5
GoogleVanessa has been great dealing with my tenancy agreement and progression. My replies have been dealt with quickly and efficiently. A credit to JR Newbury!
Alex, thank you so much for taking the time to post this review, Vanessa will really appreciate your comments and we are glad you have been pleased with our service!
5/5
GoogleThank you to Toyah and Jo for a great experience whilst purchasing my first property. They couldn't have been more helpful! Highly recommend.
Thank you Tali, we really appreciate your feedback and I know that Toyah and Jo were very pleased to be of help to you - hopefully we can help with your next move in the future!
5/5
GoogleI had the pleasure of recently selling my property with Jones Robinson and have to congratulate the team on a great job during tough times. In particular, Beth Sharpe in the Sales team was fabulous - she went out of her way to always update me, was highly responsive when I needed anything, and really lovely to deal with. Thank you!
Stacey, thank you so much for taking the time to post your comments. We were very pleased to be of help and Beth will be delighted to read your feedback!
5/5
GoogleHighly recommended in both sale and purchase. They are extremely professional, great attention to detail, patient and hard working. Extremely pleased with how they dealt with our sale and purchase. Would use again.
Thank you for taking the time to post your feedback, Julia, this is much appreciated and we're very pleased to have been of service!
5/5
GoogleI spoke with Lucy she is the most kindest professional person I have ever come across she went the extra mile to help me with renting my first property. Made it seem so simple and easy I can't thank her enough. I would recommend using this company especially Lucy.
Thank you for your kind words Raza, we are really grateful and so pleased you were happy with Lucy's service!
5/5
GoogleExtremely helpful with any queries I’ve had, and very quick responses. Very professional, and helpful. Anna Lyons has been amazing, helping us move into another property while we’re staying with Jones Robinson’s. She has helped us along the way, and we might not have got where we are without all of her help and guidance.
Thank you Nicole for your feedback, we really do appreciate it and I know Anna will be grateful for your comments and, of course, is very pleased to be of service to you!
5/5
GooglePurchased our home through Church Robinson . I can hand on heart recommend these lovely people to anyone looking to buy a home . Throughout the whole process communication has been spotless . Special mention to Dawn who has been an absolute star and clearly is credit to the estate agent . Dawn worked behind the scenes to insure everything went smooth and on time, her communication throughout the process was prompt and clear . Amazing work ! Thank you 😊 if I could give 10 ⭐️ i would without hesitation . Highly recommend.PositiveResponsiveness, Quality, Professionalism, Value
Thank you so much for posting your review for us, which Google have now published. We really appreciate your feedback, Dawn and the whole team will be delighted to read your comments!
5/5
GoogleI have purchased a few homes over the years and the experience has always been a bit stressed, but here, even in the midst of the pandemic of 2020 our purchase through Church Robinson has been wonderful and stress-less. It is all about communication which they do so very well, you get the feeling that they are as mindful of your needs as they are of the vendors position, and throughout the whole process we felt looked after. All I can say is a big thank you to them and their after sales team.PositiveProfessionalism
That's brilliant feedback, John, thank you so much for taking the time to post your review. Our Didcot team will be thrilled to read your comments!
5/5
GoogleEmma, Caroline and Gabby are always so friendly and professional. They are always really quick to respond and help resolve any questions. They have made a potentially overwhelming process much easier to navigate and have been really approachable. I am really glad I chose Manningford Croft and would happily recommend them. Thank you!
5/5
GoogleJo and Toyah have been wonderful in helping me through the sales process
Thank you for posting your comments, we really appreciate it!
5/5
GoogleFantastic service. Jo and Toyah have been extremely helpful and supportive throughout the process, making the sale of our late parents property less painful for all involved.
Thanks for your kind comments, we are very pleased to have been of service, Michael!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Newbury has the most, with 1,935 reviews rated 4.8 out of 5, followed by Didcot with 622.
The six Jones Robinson offices, by town:
Yes. In The Trusted Agent 2026 awards: Jones Robinson, Newbury won Platinum; Jones Robinson, Didcot won Platinum; Jones Robinson, Devizes won Platinum; Jones Robinson, Marlborough won Gold; Jones Robinson, Lambourn won Trusted Agent.
