Trusted Agent profile · Berkshire, Oxfordshire and Wiltshire
Verified
★★★★★
3,640 reviews across 6 offices and 2 platforms
Jones Robinson has six offices, in Newbury, Didcot, Devizes, Marlborough, Lambourn and Pewsey (Berkshire, Oxfordshire and Wiltshire). Together they have 3,640 reviews on two platforms, rated 4.9 out of 5 overall.
3,635
Reviews on Google
All 6 offices
5
Reviews on View Agents
All 6 offices
945
Reviews on allAgents
All Jones Robinson branches
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I have sold my property through Jones Robinson and everything I want to say is a big thank you to Paul Evans and Caroline Maddock. Both did an excellent job ...Read all 2 from sellers
Buying or selling property is, at the best of times, frustrating and stressful! Caroline Maddock has been so very helpful, cheerful and a joy to work with and I ...Read all 2 from buyers
Went through the referencing process, left the deposit, first month rent, signed the agreement - only to find out that the landlord cannot sing the contract ...Read the review from tenants
Jones Robinson's six offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Jones Robinson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleGreat and timely updates from Paula on progress of my purchase, and many thanks for helping it go through in a relatively short timescale
Thanks Andy, we really appreciate your feedback and Paula will be so pleased to read your comments. We hope your move goes well next week!
5/5
GoogleSian and freyea have been great in sorting me out a tenant. Quick response, always reply to my calls, good advice and very professional. Thank you.
Thank you Kathy, that's lovely feedback for our Newbury lettings team, Sian and Freyea will certainly appreciate you taking the time to post your review!
5/5
GoogleIt was a pleasure to welcome Jo Schedler to my home. She was professional and caring. Her professional knowledge was insightful and informative. Thank you
Thank you Hannah, we really do appreciate your comments and Jo will be so grateful to read your review!
5/5
GoogleVanessa has been great dealing with my tenancy agreement and progression. My replies have been dealt with quickly and efficiently. A credit to JR Newbury!
Alex, thank you so much for taking the time to post this review, Vanessa will really appreciate your comments and we are glad you have been pleased with our service!
5/5
GoogleThank you to Toyah and Jo for a great experience whilst purchasing my first property. They couldn't have been more helpful! Highly recommend.
Thank you Tali, we really appreciate your feedback and I know that Toyah and Jo were very pleased to be of help to you - hopefully we can help with your next move in the future!
5/5
GoogleI had the pleasure of recently selling my property with Jones Robinson and have to congratulate the team on a great job during tough times. In particular, Beth Sharpe in the Sales team was fabulous - she went out of her way to always update me, was highly responsive when I needed anything, and really lovely to deal with. Thank you!
Stacey, thank you so much for taking the time to post your comments. We were very pleased to be of help and Beth will be delighted to read your feedback!
5/5
GoogleHighly recommended in both sale and purchase. They are extremely professional, great attention to detail, patient and hard working. Extremely pleased with how they dealt with our sale and purchase. Would use again.
Thank you for taking the time to post your feedback, Julia, this is much appreciated and we're very pleased to have been of service!
5/5
GoogleI spoke with Lucy she is the most kindest professional person I have ever come across she went the extra mile to help me with renting my first property. Made it seem so simple and easy I can't thank her enough. I would recommend using this company especially Lucy.
Thank you for your kind words Raza, we are really grateful and so pleased you were happy with Lucy's service!
5/5
GoogleExtremely helpful with any queries I’ve had, and very quick responses. Very professional, and helpful. Anna Lyons has been amazing, helping us move into another property while we’re staying with Jones Robinson’s. She has helped us along the way, and we might not have got where we are without all of her help and guidance.
Thank you Nicole for your feedback, we really do appreciate it and I know Anna will be grateful for your comments and, of course, is very pleased to be of service to you!
5/5
GooglePurchased our home through Church Robinson . I can hand on heart recommend these lovely people to anyone looking to buy a home . Throughout the whole process communication has been spotless . Special mention to Dawn who has been an absolute star and clearly is credit to the estate agent . Dawn worked behind the scenes to insure everything went smooth and on time, her communication throughout the process was prompt and clear . Amazing work ! Thank you 😊 if I could give 10 ⭐️ i would without hesitation . Highly recommend.PositiveResponsiveness, Quality, Professionalism, Value
Thank you so much for posting your review for us, which Google have now published. We really appreciate your feedback, Dawn and the whole team will be delighted to read your comments!
5/5
GoogleI have purchased a few homes over the years and the experience has always been a bit stressed, but here, even in the midst of the pandemic of 2020 our purchase through Church Robinson has been wonderful and stress-less. It is all about communication which they do so very well, you get the feeling that they are as mindful of your needs as they are of the vendors position, and throughout the whole process we felt looked after. All I can say is a big thank you to them and their after sales team.PositiveProfessionalism
That's brilliant feedback, John, thank you so much for taking the time to post your review. Our Didcot team will be thrilled to read your comments!
5/5
GoogleEmma, Caroline and Gabby are always so friendly and professional. They are always really quick to respond and help resolve any questions. They have made a potentially overwhelming process much easier to navigate and have been really approachable. I am really glad I chose Manningford Croft and would happily recommend them. Thank you!
5/5
GoogleJo and Toyah have been wonderful in helping me through the sales process
Thank you for posting your comments, we really appreciate it!
5/5
GoogleFantastic service. Jo and Toyah have been extremely helpful and supportive throughout the process, making the sale of our late parents property less painful for all involved.
Thanks for your kind comments, we are very pleased to have been of service, Michael!
2/5
GooglePoor website.
We're sorry to see your comment, Tony - can you please contact me to let me know what the issues are, as we have recently changed our website and it would be useful to know what the problems were so that I can feed back to our provider. Email me at jo.woolley@jonesrobinson.co.uk
5/5
GoogleToyah, Jo and Rachel have done a fantastic job for us.
Thank you for leaving a 5-star rating!
5/5
GoogleWe have completed the sale / exchange of our property though the good team in Lambourn. They have managed the process very well and we greatly recommend using them.
5/5
GoogleJoanne and Toyah are efficient, friendly and professional. Our purchase was not the simplest, they kept us informed at all stages, with great enthusiasm and a friendly chat. Was grateful for their attitude to buying and selling properties in the Lambourn Valley. Easy to deal with. Helen
Thank you Helen for taking the time to post your review. This is the first opportunity Google have allowed me to say thank you!
5/5
GoogleIt was a pleasure dealing with Jo and Toyah who were endlessly good humoured and helpful. What a professional service! Our exchange would not have happened to plan without Toyah's persistence with solicitors!
Thank you so much for your review, Pat, we really do appreciate it and Jo and Toyah will love your feedback!
5/5
GoogleWhat a wonderful service provided from start to finish, I cannot speak highly enough of Jo and Toyah who kept us constantly updated with a very friendly professional service. Would not hesitate to use their offices again. Many, many thanks. Beverley and Neville Martin
Thank you both for your lovely comments about Jo and Toyah, they enjoyed working with you and really appreciate you taking the time to post this review. Hope we can help you again in the future!
5/5
GoogleGiven the current restrictions on viewing properties, I found the virtual tour video Cherry recorded of a property I was interested in to be incredibly helpful, certainly the best virtual tour video I have come across during my property search. It was informative and in depth and gave us a real sense of what the house was like. A real credit to Church Robinson.
Amy, thank you so much for taking the time to post this review complimenting Cherry's video skills! We're glad this was such a help to you and really appreciate your feedback. I hope we can find you something soon!
5/5
GoogleVery happy to recommend Jones Robinson. Professional and honest team.
Thank you for your review Julian, we very much appreciate it!
4/5
GoogleVery effective
Clive, thank you very much for posting a review for us!
5/5
GoogleI can highly recommend the Jones Robinson team. Thanks to Paula for helping with the sale of our property during this difficult times.
Mircea, thank you for taking the time to post your review, Paula will really appreciate it and was very pleased to be of help to you. We hope we can assist you again in the future!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Newbury has the most, with 1,892 reviews rated 4.8 out of 5, followed by Didcot with 583.
The six Jones Robinson offices, by town:
Yes. In The Trusted Agent 2026 awards: Jones Robinson, Newbury won Platinum; Jones Robinson, Didcot won Platinum; Jones Robinson, Devizes won Platinum; Jones Robinson, Marlborough won Gold; Jones Robinson, Lambourn won Trusted Agent.
