Trusted Agent profile · Berkshire, Oxfordshire and Wiltshire
Verified
★★★★★
3,640 reviews across 6 offices and 2 platforms
Jones Robinson has six offices, in Newbury, Didcot, Devizes, Marlborough, Lambourn and Pewsey (Berkshire, Oxfordshire and Wiltshire). Together they have 3,640 reviews on two platforms, rated 4.9 out of 5 overall.
3,635
Reviews on Google
All 6 offices
5
Reviews on View Agents
All 6 offices
945
Reviews on allAgents
All Jones Robinson branches
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I have sold my property through Jones Robinson and everything I want to say is a big thank you to Paul Evans and Caroline Maddock. Both did an excellent job ...Read all 2 from sellers
Buying or selling property is, at the best of times, frustrating and stressful! Caroline Maddock has been so very helpful, cheerful and a joy to work with and I ...Read all 2 from buyers
Went through the referencing process, left the deposit, first month rent, signed the agreement - only to find out that the landlord cannot sing the contract ...Read the review from tenants
Jones Robinson's six offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Jones Robinson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleRemarkable service!! I am in the process of renting a house and I would like to specially thank Brittany for her excellent service throughout. She has been extremely patience and helpful! 👍👍👍
Thanks for your very kind comments! Brittany will be delighted to read your feedback and was very pleased to be of help.
4/5
GoogleNot bad
Thank you for posting a review, Samuel, it would be great to hear how we missed out on 5 stars if you have time to email jo.woolley@jonesrobinson.co.uk.
5/5
GoogleLucy and Vanessa have been very helpful in sorting out my first apartment . Very grateful
Thank you for your review, Maja, we really do appreciate it. Lucy and Vanessa will be so pleased to read your feedback!
5/5
GooglePurchased a house through Jones Robinson recently and their part of the transaction was perfectly smooth. Paula Rudge and Caroline Maddock were a pleasure to deal with and both worked tirelessly through a less than straightforward chain. Great communication and were always keen to update as soon as there were any developments!
Martin, thanks so much for this review, we really appreciate you taking the time to post your feedback. Paula and Caroline were very pleased to be of help and are grateful for your comments!
5/5
GoogleWe bought and sold our house through Jones Robinson, they were great from the word go, they were there always to give help and ideas throughout the whole process. …
Robin, thank you so much for your feedback, we are delighted to have been of service!
5/5
GoogleWe have sold 2 properties with Martin Walker over the last year or so. Even though the property market has been slow they have found buyers fairly quickly through realistic, fair valuations and sound advice. Andrew Francis and his team …
Judith thank you for your feedback, we really appreciate it, the Devizes team will be delighted to read your comments!
5/5
GoogleMe and my girlfriend went to Jones Robinson to help us find a flat to rent, Brittany Watson was extremely helpful in assisting us to find a suitable flat for us to rent and helping us with the information we needed to know and was able to …
Aaron thank you so much for taking the time to post your review, I'm so pleased we were able to find the right property for you!
5/5
GoogleJones Robinson/Martin Walker has just sold my mothers bungalow. I have been very impressed from start to finish by Andrew, Mikyle and team. It didn’t matter if we spoke on the phone or by email, nothing was too much trouble …
Thank you for your kind words Belinda, which Google have now published. Our Devizes team were very pleased to be of service and really appreciate you taking the time to post your review.
5/5
GoogleI have been dealing with Sian and Brittany at Jones Robinson regarding a rental property in Wiltshire. I am moving up from Cambridge so trying to relocate and start a new job in a month is pretty stressful but the girls here have made this …
Lisa, thank you for this lovely review for Sian and Brittany, they will be thrilled to read your comments and we are so grateful you have taken the time to recommend us - hope all goes well with your new job and house!
5/5
GoogleFreyea, Dora, Britney and Andrew. Thank you. We have been so frustrated following the quick sale of our own home, trying to find a suitable rental home. They have all dealt with our calls, emails and persistence efficiently, promptly and …
Thank you for taking the time to post your review, Emma - we really do appreciate it and will be glad to help out again!
5/5
GoogleFrom our first viewing through to completion on our first home, Andrew Francis went above and beyond. As first time buyers, we were both nervous and needed support on the process and driving everything forward. Andrew was always at the …
Louise, this is a brilliant review, thank you so much! Andrew thoroughly enjoyed assisting you and really appreciates your feedback - hope we can help you again in the future!
5/5
GooglePaul Paul Paul … More
Thank you for this lovely review, both, we never give up! Paul will love reading your comments and we really appreciate you taking the time to post your feedback. We hope we may help you again in the future.
5/5
GooglePut our house on market mid december... in less than a month Jones & Robinson sold it for full asking price! amazing service from start to finish! big thanks to Jo, Toyah and Rachel for selling our house!
Thank you for taking the time to post your review Edwin, I know that Jo, Toyah and Rachel will be really grateful.
5/5
GoogleHarri and Paula helped us with our first property purchase and made this process less stressful and as easy as possible. With their professional help we got all answers to our questions quickly and always knew what stage of purchase we were on. Thank you guys for all your help and we wish you good sales next year :)
Thanks Olesia, we really appreciate you taking the time to post a review, Harris and Paula will be so pleased to read your feedback!
5/5
GoogleI have just dealt with Lucy and Sian who were both lovely, friendly, helpful and always rang straight back if they missed my call. They've done an amazing job for me and I'm over the moon with the results. Thanks ladies, it's been a pleasure - and fun 😃 …
Thanks so much for posting your review, Lizz, which Google have now published. It's lovely feedback and the ladies will be delighted to read your comments!
5/5
GoogleI can't thank enough to extremely kind Church Robinson team especially Dawn, Gary, Courtney and Jo. (I suppose other members are great too, just I didn't have much contact with them:) ) Thanks to their professionalism, very stressful process of selling a house under the COVID situation passed successfully and greatly alleviated. I highly recommend this agency, and I would always and exclusively use their services. Cheers, and if you are selling a house, use Church Robinson - if anyone will sell, they will sell !
Thank you so much for your kind comments, we were very pleased to be able to help and our team at Didcot will be delighted to read your feedback!
5/5
GoogleRating only, no written review.
Thank you for leaving us a 5-star review!
5/5
GoogleWe recently sold our property through Andrew and Mikyle at Jones Robinson, which was a very swift process from initially valuing the property, to taking excellent photographs and advertising it on the market. The brochure was nicely laid out, and attractively displayed. The viewings were promptly scheduled and I was notified by email of when viewing were due to take place. I was kept up to date on a daily basis by both regular email and phone calls of how the sale of the property was developing, up to the point where a sale was agreed. For those wishing to sell, I would recommend Jones Robinson, a very good, local estate agent.
Michelle thank you so much for taking the time to post this review, we really do appreciate it. Andrew and Mikyle will be delighted to read your comments and were very pleased to be of assistance!
5/5
GoogleI would like to thank Jones and Robinson and especially Britney and Vanessa for making my journey of moving home easy and professional from start to finish thank you
Thank you! We really appreciate your feedback, Brittany and Vanessa enjoyed helping you and hope to be able to assist you again in the future.
5/5
GoogleVery please with the sales agents and letting team at Jones Robinson Newbury. Sian, Freya and Vanessa went above and beyond to help with our first home and ensure our move goes as smoothly as it possibly can for us. We would definitely recommend to family and friends for their amazing service and kind attitudes.
Victoria thank you so much for taking the time to post a review for our Newbury teams! We're so pleased we were able to help you and Sian, Freyea and Vanessa will be delighted to read your feedback!
5/5
GoogleAndrew and Mikyle handled our house sale in an exemplary manner. Their staff were always on hand and helpful, taking away a lot of the stress. I would recommend them to any sellers.
Thank you for taking the time to post this review, we really do appreciate it. Andrew, Mikyle and the team were very pleased to be of help and glad they were able to reduce your stress levels!
5/5
GoogleSale of Cruck House, our Grade II listed four bedroom home in Lambourn Having dealt with Jones Robinson in Lambourn years ago it was with some trepidation that we picked up the phone to discuss the sale of Cruck House. Knowing what we know now however I had absolutely no reason to be concerned. Our experience this time around was nothing short of five star service. We found Jo and Toyah dedicated and consummate professionals who are a pleasure to deal with. Unlike in previous years our property was marketed very effectively and shown to the right demographic and type of buyer, quickly generating an offer. The whole sales process was conducted as efficiently as it could have been, with constant and clear communication facilitated between all parties by Jo and Toyah. I highly recommend anybody looking to sell or rent their property in Lambourn or the surrounding areas to give Jones Robinson a call.
Greg, thank you for this feedback, we really appreciate you taking the time to post a review for Jo and Toyah, they were delighted to be of help!
5/5
GoogleAlways replied Good at chasing solicitors. Very helpful.
5/5
GoogleVery helpful & efficient when we were looking for a property in Newbury. Highly recommended.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Newbury has the most, with 1,892 reviews rated 4.8 out of 5, followed by Didcot with 583.
The six Jones Robinson offices, by town:
Yes. In The Trusted Agent 2026 awards: Jones Robinson, Newbury won Platinum; Jones Robinson, Didcot won Platinum; Jones Robinson, Devizes won Platinum; Jones Robinson, Marlborough won Gold; Jones Robinson, Lambourn won Trusted Agent.
