Trusted Agent profile · Berkshire, Oxfordshire and Wiltshire
Verified
★★★★★
3,733 reviews across 6 offices and 2 platforms
Jones Robinson has six offices, in Newbury, Didcot, Devizes, Marlborough, Lambourn and Pewsey (Berkshire, Oxfordshire and Wiltshire). Together they have 3,733 reviews on two platforms, rated 4.9 out of 5 overall.
3,728
Reviews on Google
All 6 offices
5
Reviews on The Trusted Agent
All 6 offices
945
Reviews on allAgents
All Jones Robinson branches
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I have sold my property through Jones Robinson and everything I want to say is a big thank you to Paul Evans and Caroline Maddock. Both did an excellent job ...Read all 2 from sellers
Buying or selling property is, at the best of times, frustrating and stressful! Caroline Maddock has been so very helpful, cheerful and a joy to work with and I ...Read all 2 from buyers
Went through the referencing process, left the deposit, first month rent, signed the agreement - only to find out that the landlord cannot sing the contract ...Read the review from tenants
Jones Robinson's six offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Jones Robinson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleWe recently sold our house through Church Robinson and have been really pleased with the service we received. Courtney came over to value the property and later take pictures and answered all of our questions and has helped guide us through the process. We couldn't recommend them enough should you be looking for estate agents to use!
Thank you, Jared, for the recommendation! We really appreciate you taking the time to post this!
5/5
GoogleJade Broom was extremely professional with regards to keeping us in the loop with viewings feed back and making sure that viewings worked around our family life. Our sale fell through at the last hurdle and Jade and the team worked extremely hard to secure us new buyers very quickly which kept us from loosing our chain. Would highly recommend Jade to handle house sales.
Thank you for posting a review Nick - we really appreciate it and Jade has been delighted to help!
5/5
GoogleWe had an amazing experience with the whole team at Church Robinson in Didcot but most of all stood out Jade's personal touch. Jade listened to all of our requiremetns from the beginning, kept us up to date with any new properties coming on the market and was always going above and beyond to help make the process of purchasing a propery a breeze. Jade managed to singlehandedly change our view of estate agents which is fair to say was not very positive until we met her. On a personal note, Jade, thank you for all your help!
Elitsa, thank you so much for leaving these lovely comments for Jade! She will be delighted to read these!
5/5
GoogleChurch Robinson Agency were quick and efficient .I was very happy with the service I received from them. Everyone was very professional, polite and helpful. I was very grateful especially with the help and support I got from Dawn Pannell. She was always willing to help and answers my queries straight away. Dawn was great throughout this process chasing down the various parties and keeping me in the loop via email or calling, making a difficult process a lot less stressful for me! thank you Aurelia
Thank you so much Aurelia, Dawn will really appreciate your kind words and was very happy to be of assistance!
5/5
GoogleMy brother just bought a property and we dealt with both Jade and Jo and the rest of the team. From the moment we met them they were fantastic with excellent knowledge about the property and then great with dealing through the purchase of the property. Church Robinson gives estate agents a great name!
Thanks Sally, we really appreciate you taking the time to post a review - Jade and Jo will love reading your feedback!
5/5
GoogleThe service from this team has been absolutely fantastic! I contacted them 1 week ago and have today sold my house! Courtney has been absolutely brilliant and so have Raff and Cath. So glad I chose these estate agents to sell through. The whole team are super friendly and approachable. Highly recommend!
Thank you for the recommendation, Hannah! Courtney, Raffaele and Cath will be absolutely delighted to read your feedback!
5/5
GoogleChurch Robinson sent the lovely Courtney Hicks and Charleigh Cox out to complete a valuation on my house last Friday and have had my house sold in under a week. The team at Church Robinson have been so supportive and as this is the first time I have sold a property I was feeling very stressed. That stress was completely alleviated by the fact that the team have been holding my hand throughout the whole process and kept all communications prompt and easy to understand. I honestly can't thank them enough and will be recommencing them to everyone!
Thank you so much Billie - we really appreciate your feedback! Courtney and Charleigh will love reading your comments!
5/5
GoogleChurch Robinson helped me buy my house 16 years ago, and helped me to sell it this year. I am very happy for the great attention from everyone at Church Robinson. They provided quality management and service. Both times I had an excellent experience. Thank you Gary For my recent sale, Thinking back, Dawn and Jo took more stress then I did , they are so helpful and very organized. Especially before completion, it was a couple of weeks hard work for Dawn. she pushed things along as hard as she could between the solicitors of both side. thank you Dawn, you are my hero.
Ah that's such amazing feedback - thank you SO MUCH! Gary, Dawn and Jo will absolutely love reading your comments.
5/5
GoogleWe recently bought our house in Didcot through Church Robinson. They were so professional, kind, humane and helpful that I can just highly recommend them to anyone. In more detail: Right from the beginning when I called Gary Church’s office that we are looking for a house in the area, from the most professional and prepared viewing experience I ever had (and I had many…) - which was done by Raffaele, to the whole support by Dawn throughout the rest of the process, I could not find a moment when I felt they could have done something better. And when these people were off, there was always someone in their office who helpfully responded the same day with similar level of kindness. Our purchase was a challenging one due to external reasons but they were partners to get it done and helped in many ways. While we are not planning to sell this house for a long time, if we decide to do so, we would definitely sell it with Church Robinson. We just feel so lucky that they were the estate agents for this great house!
Thank you Tamas, that's fabulous feedback - we really do appreciate you taking the time to post this review! We look forward to helping you again in the future!
5/5
GoogleGreat Estate Agency, I had the pleasure of dealing with one of the agents by the name of Faz. Truly an amazing individual with a great personality. He assisted me with all the requirements I wanted to find the right property for my family. I definitely would recommend this agency to anyone.PositiveResponsiveness, Quality, Professionalism, Value
Thank you so much for this great review, we really appreciate your comments and our lettings manager Faz will be delighted to read your feedback!
5/5
GoogleBuying my first home was seamless with Church Robinson. Raffaele, Courtney, Dawn, Gary and Cath were so friendly, helpful and professional throughout the whole process from viewing, making the offer through to completion and picking up keys. They were very respectful of other people's homes when we were viewing houses too by taking off shoes and being COVID-19 safe during the pandemic. Thank you so much!PositiveProfessionalism
Thank you Nikita for these lovely comments for our team! We were so pleased to be of help and hope you are settled in your new home!
5/5
GoogleJo, Martha, Gary and the rest of the team are excellent people with high level professional manners in handling customers needs and ever ready to give you assistance. This is based on my personal relationship with the staff and Church Robinson teams, I recommend this 5 star estate agents to anyone looking for accommodation either to rent or to buy.PositiveProfessionalism
Thank you Patrick, that's such a lovely review! Jo, Marta and Gary will be absolutely delighted to read your kind words!
5/5
GoogleVanessa Burges was an amazing person and helped us with whatever she could to help us rent our house!
Thank you very much for these kind words! Vanessa is absolutely delighted and we hope you understand our Portuguese!
5/5
GoogleI would like to thank so much Jo, Toyah and Claire for your incredible help with selling our propert. You are doing great job and I wish you all the best in the future. Bless you and thank you once again! Pawel Dagmara Henry and Gilbert 🌞🌞🌞 You are the best! …
Thank you Pawel, it's so kind of you to post a review for us - Jo, Toyah and Clare will be absolutely delighted!
5/5
GoogleWe’ve just sold our house through Jones Robinson and couldn’t be happier with the service. Beth and Paula were the absolute dream team; they kept us really well informed throughout the whole process and also helped to keep things progressing at a really good pace. Both Beth and Paula were incredibly responsive with all channels of communication, so we felt like we were in really safe hands the whole way through. A big thank you to them both, as they made what could have been a really stressful experience seamless.PositiveResponsiveness, Quality, Professionalism
Thank you Shannon, this is great feedback for Beth and Paula - they will be delighted to read your comments and loved being of help!
5/5
GoogleWe are buying a house through Jones Robinson and must say we have been impressed by the service provided by everyone. When it comes to selling our property we are going straight to them as there is no one better in this area. Paula has been … More
Thank you Barbora, Paula will really appreciate your feedback!
5/5
GoogleWe have recently sold our property through Jones Robinson and my husband and I were very happy with the service we received. From the initial valuation with Paul, right through to Paula's excellent management of the sale. We were kept up to … More
Thank you Jo, that's so nice to hear! Paul and Paula will be thrilled to read your feedback and were very pleased to be of help. We hope we can help again in the future!
5/5
GoogleI would highly recommend Jones Robinson. We spent several months looking for a suitable home from a distance during the pandemic. Everyone we spoke to was most helpful, patient & kind. They kept in touch by phone & email, & someone was … More
Thank you Margaret, we are so grateful you have taken the time to post your feedback - Paula, Beth and Karen will be so pleased to read your kind words!
5/5
GoogleI couldn't recommend Jones Robinson enough. We have dealt with them previously as a buyer and most recently as a seller. They are very professional and brilliant to deal with, always contactable and … More
Thanks Jack, we really appreciate your comments and are so pleased you made the stamp duty deadline! Paula enjoyed working with you!
5/5
GoogleI would highly recommend Jones Robinson - they provided a flawless service in the buying process (just over 4 months). They were always available and quick to cater to our various needs and challenges, being very proactive to move things … More
Thank you Joshua, we are so grateful for your review - Mollie, Beth and Nicky will all be thrilled to read your feedback!
5/5
GoogleClare Black has been so helpful since we started looking for a house in the Lambourn area. I loved her whole attitude when she showed me a property and, although it wasn't for us, she has showed such professionalism and consideration as we … More
Thank you Susan, Clare will love reading your comments - we really appreciate you taking the time to post a review for her!
5/5
GoogleHappy customer! Since the beginning of March we have been dealing with Jones Robinson as first … More
Thank you Abigail, this is great feedback to receive - Paula will be so pleased to read your comments!
5/5
GoogleMe and my partner are first-time renters and the team at Church Robinson have been excellent in supporting us. Specifically, Faz who showed us round the properties and was so prompt in helping us to put an offer in and Marta who has been excellent in supporting us to complete our referencing. We have felt very looked after and we are looking forward to signing our contract soon! :DPositiveResponsiveness, Professionalism
Thank you for taking the time to post a review for our Lettings team - Faz and Marta will be so grateful!
5/5
GoogleWe have recently purchased a property through Jones Robinson and even in the midst of the current pandemic the process has been smoothly and super professionally managed by Paula Rudge and Paul Hodgson. Paula has been a complete STAR from … More
Thank you Rosa, that's lovely to hear! We appreciate you taking the time to post a review!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Newbury has the most, with 1,935 reviews rated 4.8 out of 5, followed by Didcot with 622.
The six Jones Robinson offices, by town:
Yes. In The Trusted Agent 2026 awards, Newbury won Platinum, Didcot won Platinum and three more branches won awards.
Send Jones Robinson a message.
