5/5
Fantastic company with a fantastic service. Never had a single rent arrear in 5 years. They always find me the best tenants. Highly recommend

Trusted Agent profile · Berkshire, Oxfordshire and Wiltshire
Verified
★★★★★
3,640 reviews across 6 offices and 2 platforms
Jones Robinson has six offices, in Newbury, Didcot, Devizes, Marlborough, Lambourn and Pewsey (Berkshire, Oxfordshire and Wiltshire). Together they have 3,640 reviews on two platforms, rated 4.9 out of 5 overall.
3,635
Reviews on Google
All 6 offices
5
Reviews on View Agents
All 6 offices
945
Reviews on allAgents
All Jones Robinson branches
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I have sold my property through Jones Robinson and everything I want to say is a big thank you to Paul Evans and Caroline Maddock. Both did an excellent job ...Read all 2 from sellers
Buying or selling property is, at the best of times, frustrating and stressful! Caroline Maddock has been so very helpful, cheerful and a joy to work with and I ...Read all 2 from buyers
Went through the referencing process, left the deposit, first month rent, signed the agreement - only to find out that the landlord cannot sing the contract ...Read the review from tenants
Jones Robinson's six offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Jones Robinson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Fantastic company with a fantastic service. Never had a single rent arrear in 5 years. They always find me the best tenants. Highly recommend
5/5
We work with Houseman as a cleaning contractor on a number of end of tenancy jobs - what stands them out for us is that they are professional, flexible, understanding and provide clear, concise instructions and information on the properties in question, and clearly have high standards in terms of tenants - a pleasure to work with
Thank you for the excellent review. We value our business relationship with you.
5/5
I have been very happy with the personal service I have received from both Andrew Freegard on the sales team and also Gabby Walker on the lettings side. Alex on the administrative team has also been very good too. I can highly recommend Jones Robinson.
Thanks for sharing this great review for Andrew and Gabby!
5/5
Very professional and friendly Estate Agents. Everyone we came into contact with were most helpful and a pleasure to deal with.
Thank you for posting this review, Phil! We really appreciate it!
5/5
Very helpful facilitating my flat purchase in Pewsey. Friendly staff
5/5
A very professional service provided by a highly personable and knowledgeable representative which gave us confidence and assurance.
Thank you so much Peter, we were so pleased to be of assistance!
5/5
Very professional service. Very proactive in getting viewings. Kept us updated all the way through the process.
Thank you so much for this fabulous review, we really appreciate your feedback!
5/5
Fantastic estate agent. Really attentive, especially Claire Blundell. Highly recommend
Thank you so much Alex, we were so pleased to be of assistance!
5/5
Everyone I dealt with was kind, friendly, responsive, efficient and helpful. They were very patient with me as I pulled out of a sale and bought a different house, maintaining their positive attitude and continuing to support me. As a buyer, I can’t recommend enough!
5/5
Brilliant service from Toby and the team. Very helpful and would highly recommend to other first time buyers.
Thank you for posting this review, Tom! We really appreciate it!
5/5
My wife and I have recently moved to Marlborough having purchased a property marketed by Jones Robinson’s Marlborough branch. I have used many estate agents in the past, managing rentals, sales and purchases and I can safely say that the …
Thanks Andy for posting this review, Deborah, Amie and the team were glad to have helped.
5/5
The team at Jones Robinson, particularly Michael, Amie and Claire were incredibly helpful during the sale of our house. It’s never an easy or stress-free experience and we had our fair share of that (no fault of Jones Robinson), but the …
Thanks Gavin for sharing this review!
5/5
We had a visit from Andrew Freegard yesterday to assess our house before we potentially put it on the market. We chose Jones Robinson Estate Agents because of the very positive reviews online and we were very satisfied with the visit. …
Thanks Neil for sharing this review for Andrew! He was glad to have helped.
5/5
I recently sold my house with Jones Robinson and couldn’t be happier with the service. My property had been on the market with another local agent for five months with plenty of viewings but no offers, and the marketing didn’t showcase its great location near the town centre and canal. Jones Robinson took a completely different approach. They used drone footage, highlighted the property’s unique selling points, and were honest about the work the house needed. Within a month of switching to them, I received two offers. The whole team, admin, sales negotiators, and everyone involved, were efficient, professional, and excellent at communicating. They were proactive and tenacious right through to completion. It may cost a little more, but the exceptional service and genuinely hassle‑free experience made it 100% worth it. Highly recommend Jones Robinson.
Hi Sophie, Thank you so much for posting this lovely review for our Devizes team!
5/5
Although ours was a long process Andrew kept us informed all the way through, he help with communication between us and our buyers and all the solicitors down the chain We would definitely recommend Jones Robinson Estate agents.
Thank you Stephen for posting this review!
5/5
From start to finish the whole team were extremely efficient from the first meeting with Izzy for our viewings, she was friendly, knowledgeable, professional and time keeping was excellent. Once we had made an offer, Andrew kept us up to date regularly and went above and beyond to help push our sale through. Will definitely be recommending Jones Robinson to friends and family. Especially the Devizes branch. Thank you
Thanks Kate for posting this review for Izzy and Andrew!
5/5
We had a premium service; very efficiently marketed, nice brochure , lots of interest from the moment we went on the market and we had a buyer agreed within two months. The subsequent follow through by the support team was extremely efficient and tenacious, flushing through issues in the end to end sales and contractual process, liaising with the buyer’s solicitors etc. and always keeping us informed.
Thank you so much for this fabulous review, we really appreciate your feedback!
5/5
We recently arranged for our house to be valued through Jones Robinson Devizes. From booking the appointment through the very helpful Sophia and the clear, considered valuation provided by Mikyle, the process was fast and efficient
That's so great to hear - Sophia and Mikyle will really appreciate your feedback and were both so pleased to be of service.
5/5
Very professional and good communication
Thank you for posting this review, Hannah! We really appreciate it!
5/5
Just wanted to drop a huge thank you to the team at Jones Robinson, especially Andrew who was a saint throughout the whole process. The process of purchasing our property was incredibly smooth, I couldn't recommended them more.
Thank you Ella for leaving this review!
5/5
Andrew handled the whole process very professionally. Our purchase went through smoothly and without a hitch. Michael Dolan
Thanks Michael for posting this review for Andrew!
2/5
Advised to market my property for £30k less than the market (and 2 other agents) suggested. This represented 13% of my property value so a significant drop in my opinion.
Thank you for your feedback. Our pricing advice is based on current market conditions and recent comparable sales, with the aim of securing a successful sale rather than just a high asking price. We appreciate that valuations can differ between agents and respect that the final decision always rests with the seller. We wish you the best with your sale.
5/5
Thanks to the 'Jones Robinson Team' and in particular Lauren for getting my purchase over the line. I will be back to sell in the not too distant future!!!
Thank you, Lincoln - we really appreciate you taking the time to post this kind review for Lauren.
5/5
I just wanted to take a moment to sincerely thank Sophia for the exceptional service she provided during our property search. From the very first contact, Sophia was incredibly warm, friendly, and approachable. She listened carefully to our needs, answered every single question (no matter how small) with patience and clarity, and went out of her way to accommodate our schedule for multiple viewings, even at short notice. Nothing felt rushed or pressured; she genuinely wanted us to feel comfortable and confident throughout the process.It’s clear that Sophia loves what she does and truly cares about helping people find the right home. Her professionalism, attention to detail, and positive energy made what can sometimes be a stressful experience genuinely enjoyable. Thank you again!
Thank you so much Matt for posting this review for Sophia !
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Newbury has the most, with 1,892 reviews rated 4.8 out of 5, followed by Didcot with 583.
The six Jones Robinson offices, by town:
Yes. In The Trusted Agent 2026 awards: Jones Robinson, Newbury won Platinum; Jones Robinson, Didcot won Platinum; Jones Robinson, Devizes won Platinum; Jones Robinson, Marlborough won Gold; Jones Robinson, Lambourn won Trusted Agent.