5/5
GoogleMichael and the team were great! Good communication and a great service.
Agent replied · 13 April 2026
Thank you for posting this kind review, Craig! Michael and the team will love reading these kind comments.
Trusted Agent profile · Berkshire, Oxfordshire and Wiltshire
Verified
Jones Robinson reviews in Newbury, Didcot, Devizes and 3 more
★★★★★
3,683 reviews across 6 offices and 2 platforms
Jones Robinson has six offices, in Newbury, Didcot, Devizes, Marlborough, Lambourn and Pewsey (Berkshire, Oxfordshire and Wiltshire). Together they have 3,683 reviews on two platforms, rated 4.9 out of 5 overall.
3,678
Reviews on Google
All 6 offices
5
Reviews on View Agents
All 6 offices
945
Reviews on allAgents
All Jones Robinson branches
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers2 reviews
I have sold my property through Jones Robinson and everything I want to say is a big thank you to Paul Evans and Caroline Maddock. Both did an excellent job ...Read all 2 from sellers
Buyers2 reviews
Buying or selling property is, at the best of times, frustrating and stressful! Caroline Maddock has been so very helpful, cheerful and a joy to work with and I ...Read all 2 from buyers
Tenants1 review
Went through the referencing process, left the deposit, first month rent, signed the agreement - only to find out that the landlord cannot sing the contract ...Read the review from tenants
Our offices
Jones Robinson's six offices, most reviewed first. Each has its own page.
- Jones Robinson Newbury118 Bartholomew Street, RG14 5DT1,935 reviews · 1,930 on Google (4.8)69 in the last 90 days
- Jones Robinson DidcotThe Old Post Office, 6 Foxhall Road, OX11 7AA583 reviews · 583 on Google (4.8)20 in the last 90 days
- Jones Robinson Devizes4/5 The Market Place, SN10 1HT549 reviews · 549 on Google (4.8)26 in the last 90 days
- Jones Robinson Marlborough139B High Street, SN8 1HN330 reviews · 330 on Google (5.0)34 in the last 90 days
- Jones Robinson LambournMarket Place, RG17 8XU254 reviews · 254 on Google (5.0)8 in the last 90 days
- Jones Robinson Pewsey1 High Street, SN9 5AF33 reviews · 33 on Google (4.7)0 in the last 90 days
Awards
The Trusted Agent 2026 results for Jones Robinson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Jones Robinson office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleGreat service from Kerry Butler, who responds to enquires & returns calls very promptly. Would recommend!
Agent replied · 13 April 2026
Thank you so much for this fabulous review, we really appreciate your feedback!
5/5
GoogleKerry has been very helpful and professional
Agent replied · 13 April 2026
Thank you so much for this fabulous review, we really appreciate your feedback!
5/5
GoogleI am happy for the service I am receiving, thanks Kerry.
Agent replied · 13 April 2026
Thank you for posting this review, Joseph! We really appreciate it!
5/5
GoogleI met Finlay at a viewing of a house for a client. He was smart, polite and informative. He was able to answer all of my questions and knew the property and the area. 5 stars
Agent replied · 13 April 2026
That's so great to hear - Finlay will really appreciate your feedback and was so pleased to be of service!
5/5
GoogleCan honestly say the Newbury team are fantastic, especially Kerry she is always happy to help and answer any questions one may have. Would definitely recommend ☺️
Agent replied · 13 April 2026
Thank you for taking the time to post this review, Eloise! Kerry has loved being of help.
5/5
GoogleVery good agent called Fraser Crumlish guided around the property and appeared quietly confident and knowledgeable. He did not hurry us on any way.
Agent replied · 13 April 2026
Thank you for posting this kind review!
5/5
GoogleFinlay was really helpful and knowledgeable on our viewing today even tho he was covering for someone. Thank you
Agent replied · 13 April 2026
Thank you, William - we really appreciate you taking the time to post this kind review for Finlay.
5/5
GoogleEveryone at the company is very helpful. Kerry Butler helps me look at a new apartment, helps with everything, if I have a question, she answers in a short time. Great company, I can only recommend it to everyone.
Agent replied · 13 April 2026
Thank you. Kerry has loved being of help!
5/5
GoogleI first came across Church Robinson when I went to view a few houses they had for sale. They were so professional and so informative. Every member of the team is approachable and knowledgeable. Dawn and Holly ensured the lawyers kept working which we really appreciated. We were kept informed every step of the way.
Agent replied · 20 March 2026
Thank you for posting this kind review, Claire! Dawn and Holly will love reading these kind comments.
5/5
GoogleToyah has been amazing. From the moment we met her when she showed us round the property, she exuded so much positivity and clearly cared about finding a great solution for buyer and seller. She has continued to show us the same care and attention and professionalism throughout the process and has recommended excellent professionals to complete our team. She has been a huge support on this our first house purchase and we feel truly blessed to have been able to work with her.
Agent replied · 20 March 2026
That's so great to hear - Toyah will really appreciate your feedback and was so pleased to be of service!
5/5
GoogleWe had a fantastic experience with Jones Robinson when buying our first home. The team were incredibly responsive and patient throughout. They were always quick to answer our questions, kept us updated regularly, and offered clear, honest advice which helped us feel confident in our decisions.They genuinely seemed invested in helping the process run as smoothly as possible and their friendly approach made what could have been a stressful experience much more manageable. We’re so grateful for all their help and wouldn’t hesitate to recommend Jones Robinson to anyone looking to buy!
Agent replied · 20 March 2026
Thank you so much for this fabulous review, we really appreciate your feedback!
5/5
GoogleToyah and all the staff of Jones Robinson in Lambourn have been fabulous over the last few months. Our purchase was delayed continuously by others in our chain but Toyah kept our vendor updated to alleviate any worries. We are immensely grateful to the patience and understanding of all concerned when delays were out of our hands. We’re now thrilled to be moving into Lambourn soon and everyone at Jones Robinson becoming our neighbours!! Thank you
Agent replied · 20 March 2026
That's so great to hear - Toyah will really appreciate your feedback and was so pleased to be of service!
5/5
GoogleBig thank you to Toyah and the team at Jones Robinson for being so helpful and always quick to respond to the questions I had during the buying process. They were professional, reliable, and supportive from start to finish, which made everything a lot less stressful. I would highly recommend.
Agent replied · 20 March 2026
Thank you so much Michael, we were so pleased to be of assistance!
5/5
GoogleI recently moved to the Lambourn area, buying through Jones Robinson. Toyah was absolutely fantastic throughout the process, from initial viewing through to completion. Nothing was ever too much trouble, she diligently sought swift answers to my questions and proactively communicated up and down the estate agent chain to ensure information kept flowing. Having someone who seemed so dedicated lessened the stress of the move and gave me confidence that it would all work out smoothly. Great service!
Agent replied · 20 March 2026
That's so great to hear - Toyah will really appreciate your feedback and was so pleased to be of service!
5/5
GoogleThe communication from the central team has been very strong. Lilly, in particular, has been very supportive and personable throughout the process. Thank you ☺️
Agent replied · 13 April 2026
Thank you, Lily has loved being of help!
5/5
GoogleI can’t fault Michael and his team. I felt supported every step of the way and was really impressed by their level of care and professionalism. Selling a property can be incredibly stressful, but they made the whole process feel seamless and very much tailored to my needs.
Agent replied · 13 April 2026
Thank you for posting this review, Gabriella! We really appreciate it!
5/5
GoogleWe would like to thank Archie, for doing a fantastic job helping us to sell our property. Archie is a polite, professional and charming young man, we wish him all the luck in the future.
Agent replied · 20 March 2026
Thank you, Tony - we really appreciate you taking the time to post this kind review for Archie.
5/5
GooglePaula has been great throughout the sales progression process, keeping us informed when things happened and giving us regular weekly calls. Also when it really mattered, Paula really came through for us in negotiations.
Agent replied · 13 April 2026
That's so great to hear - Paula will really appreciate your feedback and was so pleased to be of service!
5/5
GooglePaul and Jo have been amazıng trom the start, we received weekly update calls with how things were progressing and was never left unsure about the process. I would like to thank everyone at Jones Robinsons for guiding us through our purchase and I would definitely recommend their services!!
Agent replied · 13 April 2026
Thank you for posting feedback for Jo and Paul they will really appreciate your kind words!
5/5
GoogleWas very patient with me as I kept calling up to reschedule my viewings! A pleasure to speak to on the phone x
Agent replied · 13 April 2026
Thank you, Paige! We really appreciate you posting this review.
5/5
GooglePoppy is honestly so helpful and lovely to talk to about any questions or queries I have with any properties. I’ve spoken to her quite a few times over the last 5 months whiles looking for a new home and every time I have been given the information I need in a kind and caring manner
Agent replied · 13 April 2026
Thank you for taking the time to post this review, Jessica!Poppy has loved being of help.
5/5
GooglePoppy was great with arranging our viewings
Agent replied · 13 April 2026
Thank you, Mitchell. We really appreciate you posting this for Poppy.
5/5
GoogleFinlay has been superb, one of the only agents to actually follow up on questions from the viewing. Also knowledgable and professional.
Agent replied · 13 April 2026
Thank you, we really appreciate you taking the time to post this kind review for Finlay.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Jones Robinson
Which Jones Robinson office has the most reviews?
Newbury has the most, with 1,935 reviews rated 4.8 out of 5, followed by Didcot with 583.
Where are the Jones Robinson offices?
The six Jones Robinson offices, by town:
- Devizes: 4/5 The Market Place, Devizes, Wiltshire, SN10 1HT
- Didcot: The Old Post Office, 6 Foxhall Road, Didcot, Oxfordshire, OX11 7AA
- Lambourn: Market Place, Lambourn, Berkshire, RG17 8XU
- Marlborough: 139B High Street, Marlborough, SN8 1HN
- Newbury: 118 Bartholomew Street, Newbury, Berkshire, RG14 5DT
- Pewsey: 1 High Street, Pewsey, SN9 5AF
Has Jones Robinson won any awards?
Yes. In The Trusted Agent 2026 awards: Jones Robinson, Newbury won Platinum; Jones Robinson, Didcot won Platinum; Jones Robinson, Devizes won Platinum; Jones Robinson, Marlborough won Gold; Jones Robinson, Lambourn won Trusted Agent.
