Trusted Agent profile · Berkshire, Oxfordshire and Wiltshire
Verified
★★★★★
3,724 reviews across 6 offices and 2 platforms
Jones Robinson has six offices, in Newbury, Didcot, Devizes, Marlborough, Lambourn and Pewsey (Berkshire, Oxfordshire and Wiltshire). Together they have 3,724 reviews on two platforms, rated 4.9 out of 5 overall.
3,719
Reviews on Google
All 6 offices
5
Reviews on The Trusted Agent
All 6 offices
945
Reviews on allAgents
All Jones Robinson branches
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I have sold my property through Jones Robinson and everything I want to say is a big thank you to Paul Evans and Caroline Maddock. Both did an excellent job ...Read all 2 from sellers
Buying or selling property is, at the best of times, frustrating and stressful! Caroline Maddock has been so very helpful, cheerful and a joy to work with and I ...Read all 2 from buyers
Went through the referencing process, left the deposit, first month rent, signed the agreement - only to find out that the landlord cannot sing the contract ...Read the review from tenants
Jones Robinson's six offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Jones Robinson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleJones Robinson have been incredibly responsive to all of our questions and also proactive in sending us details of new properties we might be interested in. Thanks for all your help, Isabelle!
Thank you so much for this fabulous review, we really appreciate your feedback!
5/5
GoogleFriendly service. Thank you @Archie Jobson.
Thank you so much for this fabulous review, we really appreciate your feedback!
5/5
GoogleIsabelle was delightful in every way.
Thank you so much for this fabulous review, we really appreciate your feedback!
5/5
GoogleGreat insight on the properties shown and was right on time..very sweet, polite and professional.
Thank you so much for this fabulous review, we really appreciate your feedback!
5/5
GoogleConnor was new to Jones Robinson when we first decided to put our property on the market. He was professional, helpful & friendly to start us off in the viewing procedure.
Thank you so much for this fabulous review, we really appreciate your feedback!
5/5
GoogleHow fortuitous it was to be paired up with Tilly Cox as my Property Manager for my Marlborough rental. Her work & approach in navigating & refereeing potential hazards is outstanding. Always efficient , prompt & courteous. Immaculate service. Thank you Tilly.
That's so great to hear - Tilly will really appreciate your feedback and was so pleased to be of service!
5/5
GooglePaula was friendly and helpful showing us around the property.
Thank you for your lovely review, Rosie! It was a pleasure showing you the property, and I look forward to assisting you with your property search. Paula 😊 …
5/5
GooglePaula was very professional and active in her role. Everything went smooth and support was quickly provided when needed. Simply Lovely! Thank you.
Thank you, Darbaz - I am delighted you were pleased with my service. I can't wait to hand over the keys very soon! Paula 😊 …
5/5
Googlebig thank you to all staff marlborough,pewsey and devizes! jones robinson certainly deserve their recent award! would recommend - thanks again- chris and linda milan
Thank you so much for this fabulous review, we really appreciate your feedback!
5/5
GoogleFrom viewing to completion JR were so warm and professional. Absolutely fantastic service from the team especially from Sophia at viewings and Andrew after we put our offer in to being given the keys. Andrew went above and beyond to help us complete on our first home. Would recommend to anyone looking to purchase a property or sell-five star service!
Thank you for posting this review, Elise! We really appreciate it!
5/5
GoogleAndrew and the team were fantastic during the purchase of our new property. We had weekly contact and helpful advice, nothing was too much trouble. The team are professional, friendly and really go the extra mile. Our transaction was not the easiest but Andrew was always on had to offer support and advice and he responded to every phone call, he had the patience of a saint. And the lovely touch of a welcome gift delivered to our new home too was very unexpected. I highly recommend this team to anyone buying or selling a home, you won't be disappointed. Thank you to all the team :)
Thank you so much for this fabulous review, we really appreciate your feedback!
5/5
GoogleJones Robinson gave excellent service - responding quickly to enquiries and helpful advice about marketing my property
Thank you so much for this fabulous review, we really appreciate your feedback!
5/5
GoogleEveryone was so friendly and easy to deal with from the start, and they made the whole renting process feel so much less stressful. Really grateful for the help and support from Gabby and Amelia.
Thank you, Oliver - we really appreciate you taking the time to post this kind review for Gabby and Amelia.
5/5
GoogleWe’ve had a great experience with Jones Robinson. Isabelle was our Viewings Consultant and was brilliant. Would highly recommend!
Thank you for posting this kind review, Samuel! Isabelle will love reading these kind comments.
5/5
GoogleJones Robinson staff were all efficient, personable, and professional. After an offer was accepted, Jones Robinsin provided a Sales Progresser, who saw the sale through from start to finish. I would highly recommend this Estate Agency, who kept me fully informed throughout the whole process.
Thank you so much for this fabulous review, we really appreciate your feedback!
5/5
GoogleI used Jones Robinson Agents to help me find a new home in June/July 2026. Although I ended up Purchasing through another agent, they couldn’t have been more helpful, especially Holly, who constantly kept me updated on new houses coming on the market and what was happening with the ones we were interested in. I never had to chase them up, and Holly always made sure I knew what was going on. I couldn’t recommend them highly enough.
That's so great to hear - Holly will really appreciate your feedback and was so pleased to be of service!
5/5
GoogleWe had a fantastic experience buying our home through the team at Jones Robinson. They were professional, friendly, and kept us informed and pushed the whole process along. Nothing was ever too much trouble, and they made what can often be a stressful experience feel smooth and well-managed. We’re absolutely delighted with our new home and would happily recommend them to anyone looking to buy.
Thank you for posting this review, Samuel! We really appreciate it!
5/5
GoogleWe had a great experience with Jonas Robinson when buying our first home. As first time buyers, we weren’t really sure what to expect, but Claire was brilliant throughout the whole process. She kept us updated every step of the way, always communicated clearly, and was happy to answer any questions we had. She made everything feel much less overwhelming and was always friendly and approachable. We’d definitely recommend Jonas Robinson, especially if you’re buying your first home.
Thank you so much for this fabulous review, we really appreciate your feedback!
5/5
GoogleMy thanks to Toby H and the team for their highly professional and personalised service - property well marketed and regular feedback all felt very efficient. I do also appreciate the care and respect you have afforded to my elderly mother during the process. Could not more highly recommend this business to prospective vendors and buyers.
Thank you for taking the time to post this review, Jonathan! Toby has loved being of help.
5/5
GoogleJones Robinson are a great estate agency, especially Holly and Millie Both ares delightful, professional and extremely proactive.
Thank you for taking the time to post this review, Andy! Holly and Millie have both loved being of help.
5/5
GoogleAbsolutely great service! Couldn’t have asked for more, Had a few external delays which the team helped escalate, resolve and get the sale completed! Really appreciate your work and will definitely use again in the future!
Thank you so much for this fabulous review Steven, we really appreciate your feedback!
5/5
GoogleHolly was incredibly helpful and polite. She also is really fast at applying to emails and keeps you updated on anything you need to know. Highly recommended.
Thank you so much for this fabulous review, we really appreciate your feedback!
5/5
GoogleJones robbinson devizes have been enthusiastic and understanding towards our situation big thanks to Andrew, Sophia and the rest of the team
Thank you for posting this review, Jake! We really appreciate it!
5/5
GoogleI was lucky enough to have Deborah Harris at the Marlborough office look after me during my purchase. Very friendly and helpful.
Thank you for taking the time to post this review, Pauline! Deborah has loved being of help.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Newbury has the most, with 1,935 reviews rated 4.8 out of 5, followed by Didcot with 622.
The six Jones Robinson offices, by town:
Yes. In The Trusted Agent 2026 awards: Jones Robinson, Newbury won Platinum; Jones Robinson, Didcot won Platinum; Jones Robinson, Devizes won Platinum; Jones Robinson, Marlborough won Gold; Jones Robinson, Lambourn won Trusted Agent.
