John German estate agents in Burton-Upon-Trent, Uttoxeter, Ashbourne and 4 more

★★★★★ 5/5

Google

John German have recently handled the sourcing of a tenant for a rental property and the service was nothing short of fantastic. The photos and description of the property in the advert was amazing and a tenant was sourced and moved in within 3 weeks of engagement! They made the whole process so simple and their communication at all stages was brilliant. Anna Belton who handled my matter was extremely helpful and a delight to work with. I would highly recommend John German for anybody sourcing a tenant for a rental property!!PositiveResponsiveness, Quality, Professionalism, Value

Zak · 28 August 2021 · John German Loughborough

★★★★★ 5/5

Google

John German were brilliant. The team went above and beyond to sell my house and sold it within the first week. They gave me good advice when I was deciding which offer to accept and genuinely care about people. I'd like to thank Jo for her amazing communication, support and guidance throughout the process, particularly when it came to chasing up solicitors and chatting through putting an offer in on a property. Even though it was a with a different agent Jo was happy to share her experience and advice and I found her more personable and helpful that the agent I bought from. I would recommend John German to all my friends and family. Thank youPositiveProfessionalism

Laura · 28 August 2021 · John German Loughborough

★★★★★ 1/5

Google

Booked a viewing on a property 10:15 in the morning, drove 1 hr to view. Only to be told the viewing was rearranged for 09:45 but i was never informed. What a joke.NegativeProfessionalism

Christopher · 26 August 2021 · John German Burton-Upon-Trent

★★★★★ 5/5

Google

Great service from Charlotte in particular - quick to respond and deal with issues.PositiveResponsiveness

Abbie · 25 August 2021 · John German Derby

★★★★★ 5/5

Google

Great service, fast response times on urgent matters. Charlotte was incredibly helpful with a request to the landlord, got an answer the very same day. Would highly recommend.PositiveResponsiveness, Professionalism

J4MBO87 · 25 August 2021 · John German Derby

★★★★★ 5/5

Google

Fantastic doing business with them. Made moving out for the first time so easy. Becky was fantastic and helped us throughout. Would use again and recommend them to anyone!PositiveResponsiveness, Professionalism

Darby · 25 August 2021 · John German Derby

★★★★★ 5/5

Google

Always excellent service from the team, especially Charlotte! Had a few small faults all arranged and fixed within a few days, contractors that came to do the work were professional, clean and quick in/out.PositiveResponsiveness, Quality, Professionalism

Andris · 25 August 2021 · John German Derby

★★★★★ 5/5

Google

Had a very good experience with John German. Becky dealt with me and my partner and was so helpful and patient with us. Any issue or questions we had Becky dealt with it professionally and would be very responsive.PositiveResponsiveness, Quality, Professionalism

Lynn · 25 August 2021 · John German Derby

★★★★★ 5/5

Google

Charlotte is very professional and always listens .The new tenants were found very quickly, we had just enough time to clean and paint the whole house . This is the first time that we have ever had any money returned to us for cleaning and repairs . Well done Charlotte. Linda also deserves a mention as she is always there when we need her. Well done Linda.PositiveProfessionalism

Ann · 25 August 2021 · John German Derby

★★★★★ 5/5

Google

Thankyou Emma and Iain for your professional and friendly service when we recently purchased a property through yourselves at John German. I would definitely recommend them.PositiveResponsiveness, Quality, Professionalism

Stephen · 25 August 2021 · John German Ashbourne

★★★★★ 5/5

Google

We chose to market our first home during lockdown. Emma Harrison at John German went above and beyond to get our property on the market at a challenging time for all. We were so impressed with the quality of photos taken, the communication updates throughout the process and their professionalism throughout. We are now settled in our dream home thanks to the excellent service provided by John German. Thank you once again.PositiveResponsiveness, Quality, Professionalism, Value

Amy · 25 August 2021 · John German Ashbourne

★★★★★ 5/5

Google

We listed our house with John German after receiving what we felt was a very fair valuation and having great photographs taken for the listing. The members of the Ashbourne office were quick to respond to queries, organised viewings efficiently, and gave great feedback from our viewers. Although we have decided to withdraw from the market at present, we will definitely be relisting with them when we put the house back on the market.PositiveResponsiveness, Quality, Professionalism, Value

Tim · 25 August 2021 · John German Ashbourne

★★★★★ 5/5

Google

I wanted to thank Charlotte for being so helpful and dealing with my query in a very professional and timely manner

Alan · 21 June 2021 · John German Derby

★★★★★ 5/5

Google

Great service, the agents have been very helpful with any problems and speedy with getting things sorted

Niranjan · 21 June 2021 · John German Derby

★★★★★ 1/5

Google

I made simple enquiry about a property and received an extremely abrupt response from a lady called Tracey. It put me off going any further with them and even entering into any further form of communication.

Lisa · 21 June 2021 · John German Derby

★★★★★ 5/5

Google

Recently moved to Derbyshire. Dealt with Hannah and Becky. Both very friendly and professional. Everything went very smoothly. Highly recommended.PositiveResponsiveness, Quality, Professionalism

Joel · 21 June 2021 · John German Derby

★★★★★ 5/5

Google

John German have relet one of our properties for us-they were easy to deal with and professional in their handling of the advertising and checking the necessary details for us-I can recommend them for a good servicePositiveProfessionalism

Fiona · 21 June 2021 · John German Derby

★★★★★ 5/5

Google

Great service, fast response times on urgent matters. Charlotte was incredibly helpful with a request to the landlord, got an answer the very same day. Would highly recommend.PositiveResponsiveness, Professionalism

Jamie · 21 June 2021 · John German Derby

★★★★★ 5/5

Google

Have been with John German for two years now and they are great, Charlotte in particular is a great Tenancy manager very quick efficient and always gets back to youPositiveProfessionalism

Bernie · 21 June 2021 · John German Derby

★★★★★ 5/5

Google

Charlotte is always polite, professional and helpful. As a contractor it’s a pleasure to work with John German and Charlotte in particular.

Francesca · 21 June 2021 · John German Derby

★★★★★ 4/5

Google

Very pleased with the care and attention we have received from Charlotte since she has been our tenancy manager. Has got answers for us where in the past we’ve had to wait for. Very pleased with the service we’ve had lately.PositiveProfessionalism

Lesley · 21 June 2021 · John German Derby

★★★★★ 4/5

Google

Really pleased with the service from the team especially Charlotte and Linda. They were always quick to respond and thorough at every step in managing a recent change of tenant in my property.PositiveResponsiveness, Quality, Professionalism

Sarah · 21 June 2021 · John German Derby

★★★★★ 5/5

Google

Charlotte put a great deal of effort into ensuring I got just the right tenant. Tom was always on hand to help with visits. Very many thanks to both of you. Roy

Roy · 21 June 2021 · John German Derby

★★★★★ 5/5

Google

I would like to highly recommend Charlotte as our Tenancy Manger. Lovely person who always try to find the solution to fix the problems immiedietly! Recently we had a few issues with our boiler but all its fixed now! Charlotte is very supportive all the time, I wish every tenant has the manager as she is! I really apprecieate it!PositiveResponsiveness, Professionalism

Sara · 21 June 2021 · John German Derby