Trusted Agent profile
★★★★★
949 reviews across 7 offices and 2 platforms
John German has seven offices, in Burton-Upon-Trent, Uttoxeter, Ashbourne, Derby, Loughborough, Ashby-De-La-Zouch and Barton Under Needwood. Together they have 949 reviews on two platforms, rated 4.8 out of 5 overall.
Tell us what you need and up to 3 trusted local agents will be in touch.
John German's seven offices, most reviewed first. Each has its own page.
John German is among EA Masters 2026 winners.
EA Masters winners in five years, the group and its branches: 2026, 2022, 2020, 2019, 2018.
2022 5 Gold across five branches EA Masters 2022 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleWe cannot thank the team at John German Ashby-de-la-Zouch, enough, for their support and reassurance. Professional photography and friendly helpful advice and service. Special thank you to Henry for understanding our needs and giving unbiased advice. Will definitely use again.
Thank you for your 5* review , it was really appreciated with kind regards Sarah Hill
5/5
GoogleLaura Francis went out of her way to get us into a property in difficult circumstances. We are so grateful for her going above and beyond to help. She was very friendly and professional and we would definitely recommend John German.
Amazing review - thank you David!
5/5
GoogleI am currently in the process of relocating from Dorset to the Derbyshire/ Leicestershire area. The logistics of travelling to view properties especially in these uncertain times has been challenging. However, the team at John German have been extremely supportive, friendly and professional. Nothing has been too much trouble. They are certainly head and shoulders above other agencies in the area.
Dear Jane, Thank you for taking the time to leave such a fantastic 5* review! It will be my pleasure to pass this on to the Team... wishing you all the best!
5/5
GoogleSelling and buying both through John German Estate Agents in Ashby this time round has made the whole process much easier. From David at the start with his prompt meetings, supporting us through COVID challenges, then Jo for always keeping us in the loop of the chain, the communication throughout the sale/purchase has been fantastic.
Thank you so much for your outstanding review Sarah!
5/5
GoogleRight from the start when David came to value the property, through a long and difficult process between finding a purchaser and chasing through the legal system, Lizzie and the office team were fantastic. Lizzie kept me informed from beginning to end and ensured that we were able to be in our house at the seaside by Bank Holiday. Can't praise them enough.
5/5
GoogleWe went on sale last week and we are being advised that John German have found us a potential purchaser, given the service that has been given to us from the office team of Marie Hayley and Henry coupled by the realistic valuation and fantastic video presentation that was done by David Woodcock the sales director this can only have been achieved by their combined efforts. Well done to all concerned, a fantastic team performance and one I would recommend to anybody
Thank you for the superb review Kevin!
3/5
GoogleSome members of the John German Ashby de la Zouch team do brilliantly and try very hard whilst others much less so. I had good cause to complain about the sales progressor and this was dealt with quickly, assigning a very diligent person, Lizzie Hale, as my lead contact. From this point onwards, I was always kept informed of the sales progress.
5/5
GoogleWe registered with John German Estate Agents when looking to buy a home in the area of Ashby. We dealt with Henry who was very informative about the area and surrounding villages which were unknown to us. Thank you Henry for you professionalism and insight. It was a pleasure to deal with you.
Dear Sue, Thank you for taking the time to leave such an fantastic 5* review! I will pass your very kind comments on to Henry and the team at Ashby. Wishing you all the best.
5/5
GoogleI can't speak highly enough about the team at the Ashby de la Zouch branch. Although my wife and I decided in the end against selling our home, I cannot fault the staff, especially David, Lizzie and Henry, their organisation, communication, commitment, first class attitude and their willingness to go the extra mile to try to get the result we wanted. While looking for a property we couldn't find we had dealings with other estate agents who weren't in the same league as John German. They were superb.
Dear Philip, Thank you for such an outstanding 5 Star review! It will be my pleasure to pass on to David, Lizzie and Henry.. wishing you all the very best.
5/5
GoogleWe have recently purchased a house through John German and to say the process wasn’t without its issues is an understatement, however, the staff at JG have been approachable, professional & patient throughout. We were shown around by Lynda who was both friendly & knowledgeable regarding the property. Once our offer was accepted we dealt with Lizzie who is also a credit to JG and Lizzie also has the patience of a saint. We would definitely recommend John German.
Dear Sharon, thank you so much for leaving such an outstanding review i will pass this on the to the team @ Ashby with a special mention to Lizzie and Lynda... I wish you all the very best..
5/5
GoogleWe have always found the staff at John German to be professional and polite. Charlotte has been our point of contact during the time we have rented and she has always been on hand to answer questions and replies very quickly. She has been a big help to us at the end of our tenancy.
What a lovely review! Thank you!
5/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
5/5
GoogleA big thank you to Liz, and the team of Barton and Burton for selling my home in a stressful market from the valuation to the finish .A special mention for Stephen who was informative,and diligent throughout the sales progression I thought you were both brilliant and the continual feedback was reassuring and made everything so less stressful for us.Certainly will be recommending John German to my friends.
Dear Mr Hill, Thank you so much for taking the time to leave such an outstanding review and it will be my pleasure to pass this on to the team with a special mention to Liz and Stephen, may I will you all the best for the future.
5/5
GoogleExtremely professional & efficient. Would definitely recommend to my friends & familyPositiveProfessionalism
Thank you for your 5* review Louise! We are really pleased that you would recommend our lettings team!
5/5
GoogleExcellent customer service. Very professional. Always give updates on progress. We wouldn't use anyone else.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your fab' 5 Star review Fiona!
5/5
GoogleWe would like to say a big ‘thank you’ to Charlie Lockhart for all of her help. We have found Charlie to be professional, friendly and helpful at all times.PositiveProfessionalism
5/5
GoogleAn attentive, professional and quality service. From Richard who valued and talked us through the process, to Charlie in the office who has kept us updated regularly .PositiveResponsiveness, Quality, Professionalism
5/5
GoogleI have just moved into a property using John German. Linda has been expectational! Professional, helpful and pleasant from start to finish!PositiveProfessionalism
Thanks for your 5* review Tom!
5/5
GoogleEvery person I have spoken to at John German has been professional, friendly and helpful. Everyone goes to a lot of trouble to make a house sale go smoothly and to keep their clients well informed about what is happening.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleQuick, responsive service from both Becky and Laura while arranging my new tenancy. Every query answered promptly and I also love the selection of online tools that John German offers as a part of their services.PositiveResponsiveness
Excellent! We are really pleased you are happy with our service! Thank you for your 5* review!
5/5
GoogleAs a Landlord who had previously let properties through other agents, I cannot recommend Hannah and the lettings team at John German, Loughborough, highly enough. Hannah is professional, knowledgable and friendly as well as showing genuine concern about matching the right tenant with the right property. Anytime I have called the office, everyone who has answered the phone has been polite, upbeat and helpful. Many, many thanks to everyone for all your help.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWe have been delighted with the service received by Charlie Lockhart at John German in Loughborough. Charlie is always so cheerful and friendly, which has made the process really pleasant. As well as this, she is very professional and goes above and beyond to provide a clear picture of the situation at all times and to give her advice. We also were delighted with the service received by Richard, who again gave really personal service and went the extra mile to find us our ideal home.PositiveProfessionalism
5/5
GoogleMy recent experience with John German has to be the best I've had out of all the estate agents in Loughborough. From the get go Charlie Lockhart dealt with myself and my family as we're about to buy a larger family home. She was readily available and swiftly replied to my emails. Charlie came across very professional, personable, honest and transparent - Clearly one of a kind!! Highly recommend.PositiveResponsiveness, Quality, Professionalism
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Burton-Upon-Trent has the most, with 200 reviews rated 4.6 out of 5, followed by Uttoxeter with 174.
The seven John German offices, by town:
Yes. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 8 other industry awards since 2018.
