Trusted Agent profile
★★★★★
949 reviews across 7 offices and 2 platforms
John German has seven offices, in Burton-Upon-Trent, Uttoxeter, Ashbourne, Derby, Loughborough, Ashby-De-La-Zouch and Barton Under Needwood. Together they have 949 reviews on two platforms, rated 4.8 out of 5 overall.
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John German's seven offices, most reviewed first. Each has its own page.
John German is among EA Masters 2026 winners.
EA Masters winners in five years, the group and its branches: 2026, 2022, 2020, 2019, 2018.
2022 5 Gold across five branches EA Masters 2022 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleVery helpful on the ball estate agents.
Dear Julie, thank you for your positive feedback and five star review. We are so pleased you had a positive experience with our Ashby team. Warm regards, John German Ashby
5/5
GoogleIazabel helped me rent a house. She was very efficient, polite and helpful. I was very happy with the process.
Thank you for your 5* review John - I will pass on your thanks to Izabel on our lettings and management team. We hope you will be very happy in your new rented home. Kind regards Tracey Glenn, Lettings Director
5/5
GoogleSarah (Farrell) was great. easy to get hold of. gave good advice. returned calls and did exactly what she said she would do. Recommended
Dear Edward, thanks for taking the time to leave us a wonderful 5 star review. Great to hear you had such a good experience with our Sales team & we agree Sarah is a fantastic estate agent! We look forward to working with you in future! Sarah Hill Sales Director
5/5
GoogleJohn German were amazing throughout my process of applying and moving into a rental property in Leicestershire area. Izabel dealt with most of my application and was extremely helpful throughout the whole process always on hand to assist and answer my questions and always friendly and happy to help! I would recommend this company again.
Thank you so much for your 5* review Lucy! We will pass on your comments to Izabel and the rest of the Lettings and Management Team. We hope you are very happy in your new home! Kind regards Tracey Glenn, Lettings Director
5/5
GoogleWe recently rented a property through John German and had the pleasure of dealing with Izabel. She was not only very knowledgeable about the house and area, her style was very relaxed & informal, which we really appreciated. We were able to secure a fantastic property quickly due to Izabel's proactive nature and hard work. Thank you again, Izabel!
What an amazing review Kyle! Thank you so much! We will pass on your comments to Izabel on our Lettings Team and she will be so pleased that her customer service has been received so well! Kind regards Tracey Glenn, Lettings Director
5/5
GoogleAs an agent for our house we purchased the sales progression was very efficient
Hi Andrew, Thank you for your 5 Star review for the Ashby Sales team. We are really pleased you were happy with the customer service in your home buying process. We wish you all the very best for the future. Kind regards Sarah Hill Sales Director
5/5
GoogleExcellent Estate Agent, friendly, helpful and proactive in selling property. Would be happy to work with John German again in the future.
Thank you JK for taking the time to leave such a fantastic 5* review! It will be my pleasure to pass this on to the Sales team in Ashby . We wish you all the best and look forward t o working with you again in the future Best wishes, Sarah Hill , Sales Director.
5/5
GoogleExcellent customer service. Jo Sales Progressor went above & beyond. I would 100% recommend John German.
Dear Sandra , thank you for taking the time to leave such a fantastic 5* review! It will be my pleasure to pass this on to the Sales team in Ashby , Jo is a dedicated sales progressor and always does her best to help our clients to move . We wish you all the best for the future , with many thanks Sarah Hill Sales Director
5/5
GoogleThank you John German! All the staff we dealt with for both our purchase & sale of property, were outstanding! Extremely professional & kept us 'in the loop' the whole way through! Would definitely recommend them to others wishing to buy or sell. Thanks Ashby JG Team.
Dear Pamela Thank you for your 5 Star review for the Ashby Sales team. We are really pleased you were happy with the customer service in your home buying process,and we thank you for your future recommendation.We wish you all the very best for the future. With many thanks Sarah Hill Sales Director
5/5
GoogleJohn German were faultless with the sale of our home and purchase of our new home. The whole team are so lovely and helpful. Jo was amazing and always at the other end of the phone if we needed her. Thank you again 😀.
Dear Zoe, thanks for taking the time to leave us a wonderful 5 star review. Great to hear you had such a good experience with our Sales team in Ashby & we agree Jo is an amazing sales progressor ! We look forward to working with you in future! Kind regards Sarah Hill Sales Director
5/5
GoogleA great experience throughout the entire sales process. I would (and have) recommend.
Dear Linda, thank you for taking the time to leave such a fantastic 5* review! It will be my pleasure to pass this on to the Sales team in Ashby . We wish you all the best and hope to see you again . Best wishes, Sarah Hill , Sales Director.
5/5
GoogleAll staff are professional and courteous. Despite some issues with my property staff were helpful
Thank you so much for your 5* review Luke! We are very pleased that you were happy with our lettings and management service and good luck in your new home. Many thanks Tracey Glenn, Lettings Director
5/5
GoogleExcellent service from the initial valuation, right through to completion.
Dear Tracey, Dear , thank you for taking the time to leave such a fantastic 5* review! It will be my pleasure to pass this on to the Sales team in Derby. Best wishes, Sarah Hill , Sales Director.
5/5
GoogleRating only, no written review.
Dear Malcolm, Thank you for your 5 Star review for the Derby Sales team. We are really pleased you were happy with the customer service , they are a fabulous team , We wish you all the very best for the future. with kind regards Sarah Hill Sales Director
5/5
GoogleRating only, no written review.
Hi Ganesh , Thank you for your 5 Star review for the Derby Sales team. We are really pleased you were happy with the customer service We wish you all the very best for the future. with kind regards Sarah Hill Sales Director
5/5
GoogleGood service and excellent staff. Kept informed throughout. Vicki was very good.
Dear Clint , thanks for taking the time to leave us a wonderful 5 star review. Great to hear you had such a good experience with our Sales team in Derby & we agree Vicki works hard to get everyone moving ! We look forward to working with you in future! kind regards Sarah Hill , Sales Director
5/5
GoogleRating only, no written review.
Thank you for your 5* review Julia! Kind regards Tracey Glenn, Lettings Director
5/5
GoogleHighly recommend Very good communication
Thank you Yesudas for your 5* feedback and your future recommendations, with kind regards Sarah Hill Sales Director
5/5
GoogleIsobel and the team looked after us when moving. Answering all our questions and concerns and made us feel a whole lot better! Thank you so much!
Hi Karl Thanks for your 5* review. We hope you and Isabelle will be very happy in your new rented home! I will pass on your thanks to our Izabel! Kind regards Tracey Glenn, Lettings Director
5/5
GoogleBeen dealing with Lisa and Alex with the sale of mums property. They have been so knowledgable helpful and friendly. The brochure is lovely really happy. Thank you so much
Dear Jo , thank you for taking the time to leave such a fantastic 5* review! It will be my pleasure to pass this on to the Sales team in Derby and we know Alex & Lisa will love your review . Best wishes, Sarah Hill , Sales Director
5/5
GoogleJohn German were very supportive during the whole process. All the staff were very helpful, knowledgeable and polite when I spoke to them. I really do recommend them.
Dear Jagvinder, thank you for taking the time to leave such a fantastic 5* review! It will be my pleasure to pass this on to the Sales team in Derby . We wish you all the best . Best wishes, Sarah Hill , Sales Director.
5/5
GoogleRating only, no written review.
Dear Umar , thank you for taking the time to leave such a fantastic 5* review! It will be my pleasure to pass this on to the Sales team in Derby . with best wishes Sarah Hill, Sales Director
5/5
GoogleRating only, no written review.
We really appreciate your 5 star review for our lovely Derby Team , thank you - Sarah Hill Sales Director
5/5
GoogleBrilliant to work with, nothing was too much trouble. Would strongly recommend for others to use, as I will be in the future. Very pleased 👍👍 …
Dear Dean , Thank you for taking the time to leave such a fantastic 5* review! It will be my pleasure to pass this on to the team in Derby. We wish you all the very best and look forward to seeing you in the future. Best wishes Sarah Hill Sales Director
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Burton-Upon-Trent has the most, with 200 reviews rated 4.6 out of 5, followed by Uttoxeter with 174.
The seven John German offices, by town:
Yes. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 8 other industry awards since 2018.
