John D Wood and Co Lettings in London, Oxford, Twickenham and 3 more

★★★★★ 1/5

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John D WOOD Battersea Park Road

John D WOOD Battersea Park Road Disingenuous and incompetent. Having engaged JDW to sell a property in Battersea, they were full of promises and , quite frankly, untruths! The Property attracted a buyer quite quickly, and we were assured that the purchaser wanted to complete within a few weeks- 6 . We instructed Solicitors, and they started the work. After being repeatedly assured by JDW that the purchaser was very keen to get the sale completed, after a number of weeks I phoned my Solicitor to ask progress. A phone call was made to the Purchasers Solicitor by ours, and She was told that the fees for searches had not even been paid! No work hard been done. We cancelled the sale, and received a bill for over £2,000 to cover the work involved that we had asked to be undertaken. Lazy, incompetent, doesn't even come close to how we feel about JDW

AS · 27 January 2026 · John D Wood and Co Lettings Oxford

★★★★★ 5/5

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Can Gelirli and his team at the…

Can Gelirli and his team at the Belgravia Office gave been outstanding in organising and selling our flat in Pimlico. Thank you Cam for all your help and effort.

Ivan · 26 January 2026 · John D Wood and Co Lettings London (129-131)

★★★★★ 5/5

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Can Gelirli and his team at the…

Can Gelirli and his team at the Belgravia Office gave been outstanding in organising and selling our flat in Pimlico. Thank you Cam for all your help and effort. Ivan

Ivan · 26 January 2026 · John D Wood and Co Lettings Oxford

★★★★★ 1/5

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Sharp Decline in Service and Unauthorised Marketing, Disappointed with JD W Wood & Co Lettings

I let 2 properties through J D Wood & Co letting team in Belgravia, London SW1V since 2024. Over time the quality of services and customer care, accounting has plummeted. Rental statements are issued up to 7 days late; random fees are deducted, for example I got charged fees usually applied to overseas landlords although JDW have all my documents proving I am British, live in Britain etc. In addition although I negotiated clear cut service contract with JDW, they still apply randomly irregular fees opted out of. Then in 2024/2025 they restructured and their system went crazy with shifting the responsibility away from the local office I dealt with. I got so frustrated I terminated their agency. On the marketing side their letting team manager offered to visit and discuss potential letting of a property I have in Pimlico. Next thing I discovered that he went ahead and advertised the property to let without my approval. He even used other agents floor plans and pictures in the add! He was confronted after I was told about the advertisement by another local agent. JDW withdrew the advertisement and I have refused to deal with them since.

MSA · 19 January 2026 · John D Wood and Co Lettings Oxford

★★★★★ 5/5

Google

Gatley is an absolute superstar agent. Despite my complete lack of experience and a wide variety of issues on my side including the need for an unusually fast execution he helped with every aspect of the transaction from recommending lawyers and surveyors to helping with price negotiations, chasing lawyers and management and even helped organise a free change of locks, inclusion of any furniture I wanted and a removals van to take the rest during the Christmas period. Absolute pleasure to work with, extremely fast, polite, friendly and goes far above and beyond to make sure that everything went smoothly under extremely tight deadlines. Thank you Gatley - spectacular service.

Sacha · 18 January 2026 · John D Wood and Co Lettings London (125 Gloucester Road)

★★★★★ 1/5

Trustpilot

Sharp Decline in Service and Unauthorised Marketing, Disappointed with JD W Wood & Co Lettings

I let 2 properties through J D Wood & Co letting team in Belgravia, London SW1V since 2024. Over time the quality of services and customer care, accounting has plummeted. Rental statements are issued up to 7 days late; random fees are deducted, for example I got charged fees usually applied to overseas landlords although JDW have all my documents proving I am British, live in Britain etc. In addition although I negotiated clear cut service contract with JDW, they still apply randomly irregular fees opted out of. Then in 2024/2025 they restructured and their system went crazy with shifting the responsibility away from the local office I dealt with. I got so frustrated I terminated their agency. On the marketing side their letting team manager offered to visit and discuss potential letting of a property I have in Pimlico. Next thing I discovered that he went ahead and advertised the property to let without my approval. He even used other agents floor plans and pictures in the add! He was confronted after I was told about the advertisement by another local agent. JDW withdrew the advertisement and I have refused to deal with them since.

MSA · 17 January 2026 · John D Wood and Co Lettings Lymington

★★★★★ 5/5

Google

Anthara was super helpful, great estate agency!

Sophiie · 16 January 2026 · John D Wood and Co Lettings Oxford

★★★★★ 5/5

Google

Excellent support throughout the buying process. Clear communication,professional advice; Agent very was very helpful, Guided us through every step, making the process easier, highly recommend.

Mike · 16 January 2026 · John D Wood and Co Lettings Richmond

★★★★★ 5/5

Google

Matt Moorhouse has been amazing to deal with in John D Wood Fulham. So efficient, always at the other end of the phone, very proactive, was able to offer ideas to pivot if needed. Great asset to his company. Thanks Chanelle

Lady · 16 January 2026 · John D Wood and Co Lettings London (506 Fulham Road)

★★★★★ 5/5

Google

Excellent service from start to finish. We are delighted with our home purchase and how smooth and efficient everything was with John D Wood. Matt led our process through every step of the way seamlessly , from a very effective pitch on the first day to a very efficient and smooth process during the sale stages, intermediating all parties involved. Matt has been a pleasure, thanks for the 10/10 service. Highly recommended agent!

Albs · 16 January 2026 · John D Wood and Co Lettings London (506 Fulham Road)

★★★★★ 5/5

Google

Jamie has been nothing but helpful and thorough even after completion.

DJ · 16 January 2026 · John D Wood and Co Lettings London (287 New Kings Road)

★★★★★ 5/5

Google

Gatley is an absolute superstar agent. Despite my complete lack of experience and a wide variety of issues on my side including the need for an unusually fast execution he helped with every aspect of the transaction from recommending lawyers and surveyors to helping with price negotiations, chasing lawyers and management and even helped organise a free change of locks, inclusion of any furniture I wanted and a removals van to take the rest during the Christmas period. Absolute pleasure to work with, extremely fast, polite, friendly and goes far above and beyond to make sure that everything went smoothly under extremely tight deadlines. Thank you Gatley - spectacular service.

Sacha · 16 January 2026 · John D Wood and Co Lettings London (59 Cadogan Street)

★★★★★ 1/5

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Withholding deposit despite contract terms, Avoid.

Terrible experience with the move-out process. Our contract states the deposit must be returned within 10 days. It has been over 20 days and John D Wood still refuse to release it because the landlord "hasn't replied." They are completely passive and take no responsibility for enforcing the contract they signed. We are now having to fight for our deposit through the TDS. Unprofessional and unhelpful.

Will · 5 January 2026 · John D Wood and Co Lettings Oxford

★★★★★ 5/5

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Great Lettings Support Centre

As a landlord, the Lettings Support team at the Docklands & City branch genuinely exceeded my expectations. Bryan Norton Crail in particular was brilliant in a) securing a buildings insurance claim for a leaking pipe and b) holding the management company to account and getting them to accept responsibility.

D.Morris · 30 December 2025 · John D Wood and Co Lettings Oxford

★★★★★ 1/5

Trustpilot

I wish that I read the reviews prior to…

I wish that I read the reviews prior to my dealings with this agent. I’ve been a landlord for decades, have mostly stayed with the same company for a very long period, any issues were always resolved promptly and I felt that my custom was important. Having engaged JWD for a very short time, I’m bitterly regretting my decision. Before tenants were found, I stipulated that the I’ve always directly seen to any issues arising from the tenants regarding the property, that I engage my own contractors. But lo and behold, JDW has taken a “FLOAT “ from the rent received. It’s not possible to contact the person responsible as they only have “SKELETON “ staff working!! Since my engagement with the agency, having spoken with a few people, it transpired that there are quite a few disgruntled people like me who find that the agency doesn’t provide an adequate service.

Marie-france · 29 December 2025 · John D Wood and Co Lettings Oxford

★★★★★ 5/5

Google

I am moving to London from abroad. Oliver, Victoria, and Josh were very helpful. Process was efficient, communication was quick and easy. Recommend!

Johannes · 19 December 2025 · John D Wood and Co Lettings London (501 Battersea Park Road)

★★★★★ 1/5

Google

Poor communication. Wish I had chosen another agency to let our house with.

Switchmel84 · 18 December 2025 · John D Wood and Co Lettings Twickenham

★★★★★ 5/5

Google

Andrew Topping is absolutely brilliant. Apart from selling a house for me in possibly the worst market conditions in living memory, he always answers the phone instantly and replies to emails within minutes - if anything, Andrew works too hard! I would highly recommend him and John D Wood for selling your house. True professionals.

Mark · 16 December 2025 · John D Wood and Co Lettings Oxford

★★★★★ 5/5

Google

Amazing experience with Pia during my search. Of all the agents I worked with her level of attentiveness and expertise were by far the best. Highly recommend anyone looking in the area speaks to her.

James · 16 December 2025 · John D Wood and Co Lettings London (296)

★★★★★ 5/5

Google

Only the highest recommendations for John D Wood - Pia was such a delight to work with, was always going out of her way to make time for us and ensure we felt looked after. We’re so pleased with our new flat in Fulham and will certainly be using the company again for our next move.

Sian · 16 December 2025 · John D Wood and Co Lettings London (296)

★★★★★ 5/5

Google

We purchased our property through John D Wood, and from the very first meeting with Ross and Annabelle, the experience was exceptional. Both Ross and Annabelle were consistently supportive, informative, clear, and honest throughout the entire process and showing us round the property and answering many questions on all viewings we did. Ross went above and beyond during the transaction, keeping us updated at every stage and proactively engaging with all parties in the chain to ensure everything progressed smoothly without delays or setbacks. It was truly a first-class, supportive service, and we would not hesitate to get in touch again if needed. Thank you! Damian & Lucy

Muyiwa · 16 December 2025 · John D Wood and Co Lettings Lymington

★★★★★ 5/5

Google

Fantastic estate agents, highly recommend. After a poor experience with a previous agency where we were constantly chasing for updates, the communication here was a complete breath of fresh air. They were proactive, reliable, and always kept us fully informed without us ever needing to ask. If they said they’d do something, they did it. They also went above and beyond with the marketing and stayed hands-on right through to completion, even offering helpful advice for our next purchase. Truly exceptional service.

Maria · 16 December 2025 · John D Wood and Co Lettings Lymington

★★★★★ 5/5

Google

What a team! Let's just say that our house sale was epic... fraught with issues but JD Wood never dropped the balls - unlike the other agent supposedly marketing the property, who never even picked up the balls... I digress! Ross managed everything so well, spinning an impressive number of plates and keeping us informed along the way, and it was always lovely to have Annabelle at the end of the phone. I wouldn't hesitate to use JD again, and would recommend them to anyone selling in the area. Thanks so much and I hope you have your feet up now, Ross!

Amy · 16 December 2025 · John D Wood and Co Lettings Lymington

★★★★★ 5/5

Google

Ross has been amazing helping us through our house sale. Really could not thank him enough. He really went above and beyond through the process. Highly recommend.

Caroline · 16 December 2025 · John D Wood and Co Lettings Lymington