Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 1/5
GoogleDisgusted with how myself and my friends were treated. After securing a place and paying our deposit, you inform us that the deal is off. You told us that we would have our deposit back in 3 - 5 working days. It has now been 2 weeks and we have not seen our money. This has had a massive impact on us as we have been unable to secure any other property due to not being able to pay a deposit. We shall NEVER be doing business with you again. Livid.
Charlotte · 19 June 2016 · John D Wood and Co Lettings London (506 Fulham Road)
Agent replied · 17 June 2024
Dear Ms Robertson, thank you for your feedback and I am sorry you feel your experience with Faron Sutaria has been a negative one. It is very disappointing to read your comments and I would very much like to discuss your areas of concern in more detail to find out which property this was in relation to. The feedback we receive from our customers is imperative in making any necessary changes to ensure we meet the levels of service we demand as a business and you expect as a customer; I assure you we take every single review very seriously and welcome the opportunity to meet with you in an attempt to resolve any issues. Please call me at the branch at your earliest opportunity on 020 7887 2563. Branch Manager
★★★★★ 5/5
GoogleDena was really helpful and kept in contact a lot during the process of getting the house. The agency since we've moved have been reasonably fast sorting out any issues we've had to do with maintainence/water etc. :)
Keziah · 19 June 2016 · John D Wood and Co Lettings London (506 Fulham Road)
★★★★★ 5/5
GoogleMy wife and I found FS to be excellent to deal with. Each person we interacted with operated with a high degree of professionalism and courtesy, in particular our main contact Angus Baker Baker.
We were in a chain to purchase a house listed by FS, and the timeline was set to an aggressive one month between offer and completion. When there was a problem down the chain, FS were able to help us managed the relationship with the vendor and complete the purchase on time nonetheless.
Never once did we as buyers feel like FS had overlooked or mishandled any detail, which gave us a lot of comfort on the purchase.
Genuinely, they were a pleasure to deal with, and if we sell or let in the future we'd certainly consider FS as a reliable agent.
Cattis · 19 June 2016 · John D Wood and Co Lettings London (506 Fulham Road)
★★★★★ 5/5
GoogleI had great experience with Faron Sutaria Ltd and its Letting agent Mr Shay Hoque. He was proactive and helpful from the very beginning. He is very approachable and always readily available which I thing is not typical for all letting agents. He works hard and out of hours to ensure that his clients are getting the best possible service. Thanks you for all your help.
Tom · 19 June 2016 · John D Wood and Co Lettings London (506 Fulham Road)
★★★★★ 5/5
GoogleThank you Shay for helping us find a lovely home in London..
I just rented my first house and Shay was great to work with. Very patient and knowledgeable, and he always had time for us when we had questions or concerns.
Excellent, friendly, informative, efficient. We really could not have asked for more.
I’d highly recommend.
Tushar · 19 June 2016 · John D Wood and Co Lettings London (506 Fulham Road)
★★★★★ 5/5
GoogleIt is so wonderful to know that even when everything goes wrong and falls apart, there is someone calm and professional on your side to help get the sale back on it’s course.
I recently sold a one bedroom flat in London SW6 with Faron Sutaria Fulham. I accepted an offer within a week but it took 5 months to exchange because of slow conveyances and bureaucratic complications. In several occasions I almost lost the sale. With their in-depth knowledge, professional response and even just by being great listeners, Sema Guleyruz and Polly Ogden were always there, going out of their way to mediate, find the best way forward and hold the sale together.
I find it hard to imagine that I would have completed this sale without you by my side. Thank you!
Amir · 19 June 2016 · John D Wood and Co Lettings London (506 Fulham Road)
★★★★★ 5/5
GoogleTop service from Shay and Antony who are easily the friendliest and most efficient agents I've come across. Great service from the initial viewing all the way to the point of me collecting the keys - and even afterwards!
A small admin problem from my local council created a bit of a difficulty during the offer process... they both went out of their way to help resolve it on my behalf, and even kept the landlord engaged while it was all being resolved.
All in all they're two really top lads and I'll be really keen on using them again.. Thanks guys!
David · 19 June 2016 · John D Wood and Co Lettings London (506 Fulham Road)
★★★★★ 5/5
GoogleThe staff at Faron Sutaria Fulham branch were an absolute pleasure to deal with;
- They were professional and responsive at all times,
- Kept me fully up to date,
- Didn't add any additional stress to what can be an emotional process
- but most importantly didn't give up when things took a little longer than anticipated and finally managed to sell my property in a slow market.
Keep up the good work.
Tamara · 19 June 2016 · John D Wood and Co Lettings London (506 Fulham Road)
★★★★★ 5/5
GoogleWe dealt with Toby Gooding at your Fulham store. He was very professional, accommodating and easy to deal with. From start to finish of the lettings process he was on the ball with any questions we had and could easily be contacted via phone or email with speedy response.
10/10 service :)
Nikki + Scott
Nikki · 19 June 2016 · John D Wood and Co Lettings London (506 Fulham Road)
★★★★★ 5/5
GoogleWe have several properties let though Faron Sutaria Fulham and have been extremely impressed by Toby and the rest of the team. It’s refreshing to deal with agents who are honest, offer good advice and most importantly provide an excellent service. They provide excellent updates during marketing and are quick to recommend any necessary improvements to ensure the right tenant is secured quickly. We have had no issues with the tenants they have provided and will definitely be using them again in the future.
Susy · 19 June 2016 · John D Wood and Co Lettings London (506 Fulham Road)
★★★★★ 5/5
GoogleEmma Campbell and Spencer Cushing were extremely helpful in our search. Even though they were acting for the vendor, I felt they managed to give balanced advice and were always very quick to respond to queries. The sale went through easily and I felt nothing was too much trouble for them.
Emma · 17 June 2016 · John D Wood and Co Lettings London (125 Gloucester Road)
★★★★★ 5/5
GoogleGreat agency with a wide range of beautiful appartements. I am so pleased with mine! Jessica Wright, associate at John D Wood was from an incredible help. She was professional, honest and social. I would highly recommend the agency and wish them good luck for the future!
Henri · 17 June 2016 · John D Wood and Co Lettings London (125 Gloucester Road)
★★★★★ 5/5
GoogleJohn D Wood (and in particular Alexandra Cheeseman) were extremely helpful in the process of finding a new flat. After working with several other agents they were able to efficiently help us with putting in an offer, quickly receiving feedback and finalising the contract. Very pleasant and professional people to work with. I would highly recommend using John D Wood in the South Ken/Earls Court area.
Alexander · 17 June 2016 · John D Wood and Co Lettings London (125 Gloucester Road)
★★★★★ 5/5
GoogleRating only, no written review.
Tim · 16 June 2016 · John D Wood and Co Lettings London (296)
★★★★★ 5/5
GoogleI had a fantastic experience. Very good service. Always available to help. After a short time an appropriate apartment was found that fulfilled and satisfied my needs.
Would always consider using the service again.
Thank you Katherine.
-- · 16 June 2016 · John D Wood and Co Lettings London (296)
★★★★★ 5/5
GoogleHighly recommend using Katie from John D Wood & Co. She was knowledgeable, polite, reliable and found us a great flat. When we have to move again we will definitely use her!
Mike · 16 June 2016 · John D Wood and Co Lettings London (296)
★★★★★ 5/5
GoogleI had a very pleasant experience with John D Wood & Co. Chelsea. They were very kind and helpfull and Katie Sweetingham helped me find a lovely flat! I would highly recommend Katie and John D Wood to everyone!
Carolina · 16 June 2016 · John D Wood and Co Lettings London (296)
★★★★★ 5/5
GoogleWilliam looked after me from the minute I contacted John D Wood until I was in my new flat. He drove me to look at rental properties and was kind considerate and professional. I would recommend using this great team. They have a very proactive approach to locating the right place for you.
Catherine · 16 June 2016 · John D Wood and Co Lettings London (296)
★★★★★ 5/5
GoogleKatie Sweetingham helped me immensely throughout the search for our new rental home. She was professional and personable, timely and helpful. She gave great advice and excellent suggestions.
When next we are in need of a real estate agent, we will use Katie!
Ashlee · 16 June 2016 · John D Wood and Co Lettings London (296)
★★★★★ 5/5
GoogleJohn d wood Chelsea and Katie have made moving flats at a v stressful period for me seamless and easy. Katie is lovely, very efficient and extremely honest. I felt like I could take all her advice at face value, she v quickly ascertained what I was looking for and I felt v safe in her capable hands.
I would thoroughly recommend the agency - it is the best lettings experience I have had in London.
Hannah · 16 June 2016 · John D Wood and Co Lettings London (296)
★★★★★ 5/5
GoogleCaring and consistently helpful, the whole experience from viewing, explaining the tenancy agreement to me, to moving day has been a pleasure.
Thank you John D Wood!
Stephen · 16 April 2016 · John D Wood and Co Lettings London (501 Battersea Park Road)
★★★★★ 5/5
GoogleGreat service and kind staff! Anntonia Redding was helpful and available on short terms, professional and quick answering emails. She found the perfect place for us and gave advices and explanations. I highly recommend this agency!!
Sara · 16 April 2016 · John D Wood and Co Lettings London (501 Battersea Park Road)
★★★★★ 5/5
GoogleJDW Battersea are always a delight to work with. Being a property finder I work with many agents in the area and I can honestly say that JDW are heads and shoulders above the vast majority. The sales team are polite, efficient, incredibly professional and I hope our stream of deals continue!
Sarah · 16 April 2016 · John D Wood and Co Lettings London (501 Battersea Park Road)
★★★★★ 5/5
GoogleThis company is very easy to work with and have made a recent move a lot easier than it might have been. Frankie in particular was extremely helpful and proactive in chasing third parties who could have potentially slowed things down. Would definitely recommend and use again.
Jack · 16 April 2016 · John D Wood and Co Lettings London (501 Battersea Park Road)
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