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★★★★★ 5/5
GoogleI recently purchased a house from John D Wood Fulham, and the team there were great! Our agent, Emma Bruce, was infinitely patient during our search, and once the purchase process was underway, she was very responsive throughout the process (even returning calls and email while skiing in the alps!). She provided us with timely and sound advice and also gave us some great contacts when we needed them (such as our architect who we are now using). Most importantly, I found the team there to have very high standards of integrity and honesty which were really important to me. We dealt with at least half a dozen different agencies during our search and I would say that John D Wood stood out for us - both in terms of service level as well as the quality of the properties they had in their portfolio. I would highly recommend them to anyone considering buying or selling a house in the area.
Christine · 22 June 2016 · John D Wood and Co Lettings London (287 New Kings Road)
★★★★★ 5/5
GoogleThanks a million to Jackie Smith for always going the extra mile!
Liz · 21 June 2016 · John D Wood and Co Lettings Oxford
★★★★★ 5/5
GoogleGreat work Joost and Guy - really determined guys, diligent, polite, always available - would 100% recommend - thank you!
The · 21 June 2016 · John D Wood and Co Lettings Oxford
★★★★★ 5/5
GoogleA positive experience both with buying and letting a property. Celia Francis in particular stands out for her professionalism.
Matthew · 21 June 2016 · John D Wood and Co Lettings Oxford
★★★★★ 5/5
GoogleJohn D Wood and specifically Jackie Smith were extremely helpful and made the process of finding a flat very easy.
Helen · 21 June 2016 · John D Wood and Co Lettings Oxford
★★★★★ 1/5
GoogleI honestly have to question the authenticty of these "glowing" reviews. Under hand, rude, terribly obnoxious and ill informed - I dont have a good word to say about these people.
My Neighbour and Friend also had similar experiences to me. Dreadful!
Alice · 21 June 2016 · John D Wood and Co Lettings Oxford
Agent replied · 19 June 2024
I was very concerned to read your review as the experience you describe does not fit with the quality of service we provide at John D Wood & Co. As we do not have a record of you as a buyer or tenant of John D Wood & Co.’s we are not able to confirm the validity of your review. We strive to deliver exceptional customer service and I would very much like to get to the bottom of your experience. Please can you contact me on 01865 477052 to discuss this. Many thanks, Branch Manager
★★★★★ 4/5
GoogleThanks to the considerate service by Jackie Smith and other team members in John D Wood (Oxford branch), my husband and I are starting to enjoy the new life in the flat we rent.
Cheng · 21 June 2016 · John D Wood and Co Lettings Oxford
★★★★★ 5/5
GoogleFirst class all the way through the sale of my house from the well-written property details and professional photos to the day of completion. They were a little more expensive than some of the agents I considered, but I felt they earned their money. I would definitely recommend them.
Julia · 21 June 2016 · John D Wood and Co Lettings Oxford
★★★★★ 5/5
GoogleI would highly recommend John D Wood & Co. My wife and I moved over from Australia and Jackie Smith and the entire team at John D Wood & Co were so helpful both prior to arriving in the UK and also helping us settle into our flat. I would definitely recommend them as an agent.
Nathan · 21 June 2016 · John D Wood and Co Lettings Oxford
★★★★★ 5/5
GoogleNo hesitation recommending this agent. Highly professional, focussed, friendly. Within days I received a reliable market appraisal and was able to make the right decisions. My property was promptly sold and at a great price - Chris, Tokyo
Pop · 21 June 2016 · John D Wood and Co Lettings Oxford
★★★★★ 5/5
GoogleMoving halfway around the world on a short time frame was difficult and stressful, but it was made possible by the outstanding service received from Celia and Sarah at JDW Oxford. Celia started early to facilitate our viewing at the only time we had available, then helped us through the application process and especially helped us understand the mysteries of things like "council tax" and "BT". Sarah was kind and patient even when the international banking system wasn't, and when my work schedule slowed my responses to important emails. Hopefully it's a while before we move again but when we do I will start with John D Wood at Oxford because I could not have asked for better service and better outcomes. Thank you.
Per · 21 June 2016 · John D Wood and Co Lettings Oxford
★★★★★ 5/5
GoogleGuy Shaw and his brilliant team did a superlative job selling my parents' house. It was an unusual house which Guy marketed so well and got the very best publicity, including an article in The Mail on Sunday, with plenty of viewings and a very satisfactory sale. They anticipated every need and reassured at all the right times. Nothing but praise.
Hugo · 21 June 2016 · John D Wood and Co Lettings Oxford
★★★★★ 5/5
GoogleI would like to praise Sarah Haywood-Broomfield for her extremely helpful advice. I know most agents know this stuff. Rare they are so focused. Sarah said in ten minutes all I needed to know. I made myself slightly unpopular telling a rival this. I now will get on and do the work and would love to invite Sarah back to do the new evaluation. The work is 100 % what she said including new boiler. Builder is booked and windows bought and paid for. I suppose when someone has moved house 31 times she would know a bit ( yikes that's frightening as I have only moved 2 times in 60 years and soon to be my third ).
Nigel · 21 June 2016 · John D Wood and Co Lettings Oxford
★★★★★ 5/5
GoogleLast year I went to see a lovely house on Banbury road that was being sold by John D. Wood. Joost Barnas did such a superb job showing me around, and subsequently managing the bidding process (we lost out sadly, but that is life), that I turned around and asked his team to help me sell two leasehold flats in East Oxford. Both properties achieved an excellent price, and the team helped guide my buyers and I though some more complex than usual issues with the conveyacing. I really appreciated the tell it like it is straight talking by the manager Guy Shaw, and the hard work and professional attitudes of Chris Hollis, Sarah Williams and Vanessa Boswell. Overall a great team that I would highly recommend to buyers and sellers.
Louis · 21 June 2016 · John D Wood and Co Lettings Oxford
★★★★★ 5/5
GoogleI would highly recommend John D Wood & Co. We've seen more than 30 agent to rent flat but non of them are like John D Wood. We are really appreciate to Jackie, Sarah, and their team. The best agent. Trustable, and reliable.
Ayano · 21 June 2016 · John D Wood and Co Lettings Oxford
★★★★★ 5/5
GoogleSelling a family home after a bereavement is never easy. Guy Shaw at John D Wood provided just the right blend of professionalism and humanity such that the process was as painless as possible. He took the time to understand our priorities and quirks, and still managed to achieve a very quick and smooth sale. I would recommend him without hesitation.
Sophie · 21 June 2016 · John D Wood and Co Lettings Oxford
★★★★★ 5/5
GoogleGuy Shaw and his bright, energetic and thoughtful team at John D Wood in Oxford helped us move into London, a difficult thing to do in this "hot" market.
They were the selling agents for our Oxford house in the first instance so knew the property and local market very well.They were considerate and understanding of our circumstances and approached the sale with a tactical, realistic yet ambitious mindset.
Ultimately we could not have achieved as successful and timely a sale as we did with any other agent. We would recommend John D Wood, and in particular the team led by Guy and Joost, very highly indeed!
Giuseppe · 21 June 2016 · John D Wood and Co Lettings Oxford
★★★★★ 5/5
GoogleExcellent service provided by Jackie Smith at John D Wood. We were looking for a studio flat for my daughter when she first moved in Oxford and Jackie showed us different properties and without Jackie's advice it would have been difficult for us to find a property that would suit our needs. Jackie was very understanding and highly professional and we are very grateful for everything Jackie has done for us to help my daughter find and settle in the new flat.
Ирина · 21 June 2016 · John D Wood and Co Lettings Oxford
★★★★★ 5/5
GoogleHaving rented several properties in the UK, my experience with John D Wood acting as the agent was truly exceptional. The friendly and co-operative staff provided an outstanding service with true respect for both parties, from the initial discussions and viewings through negotiating and concluding the contract, to the administration of the rental, and the post-rental settlements. I fail to see how it can be done better - so 5 stars given with a happy smile. P Lauritsen
Per · 21 June 2016 · John D Wood and Co Lettings Oxford
★★★★★ 5/5
GoogleOur letting was so smooth and the turnover of Tenants was so quick. A perfect team.
Gerry · 19 June 2016 · John D Wood and Co Lettings London (506 Fulham Road)
★★★★★ 5/5
GoogleDelighted with overall service. Danny, in particular, provided excellent support and helped us achieve a highly satisfactory outcome. Many thanks
Charlotte · 19 June 2016 · John D Wood and Co Lettings London (506 Fulham Road)
★★★★★ 5/5
Googleone of the best agency that i have dealt with if not the best , Antony Leathers was so helpfull and he had to deal with a lot with us , simplly professionally the best in London and am happy to deal with them .
Abdullah · 19 June 2016 · John D Wood and Co Lettings London (506 Fulham Road)
★★★★★ 4/5
GoogleI recently sold my 2 bed flat through Faron Sutaria. The transaction was unexpectedly difficult and stressful, however Sema remained patient and helpful throughout.
William · 19 June 2016 · John D Wood and Co Lettings London (506 Fulham Road)
★★★★★ 1/5
GoogleDisgusted with how myself and my friends were treated. After securing a place and paying our deposit, you inform us that the deal is off. You told us that we would have our deposit back in 3 - 5 working days. It has now been 2 weeks and we have not seen our money. This has had a massive impact on us as we have been unable to secure any other property due to not being able to pay a deposit. We shall NEVER be doing business with you again. Livid.
Charlotte · 19 June 2016 · John D Wood and Co Lettings London (506 Fulham Road)
Agent replied · 17 June 2024
Dear Ms Robertson, thank you for your feedback and I am sorry you feel your experience with Faron Sutaria has been a negative one. It is very disappointing to read your comments and I would very much like to discuss your areas of concern in more detail to find out which property this was in relation to. The feedback we receive from our customers is imperative in making any necessary changes to ensure we meet the levels of service we demand as a business and you expect as a customer; I assure you we take every single review very seriously and welcome the opportunity to meet with you in an attempt to resolve any issues. Please call me at the branch at your earliest opportunity on 020 7887 2563. Branch Manager
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