Trusted Agent profile
★★★★★
1,961 reviews across 14 offices and 3 platforms
John D Wood and Co Lettings has 14 offices, in London (nine offices), Oxford, Twickenham, Richmond, Lymington and Cobham. Together they have 1,961 reviews on three platforms, rated 4.5 out of 5 overall.
1,654
Reviews on Google
All 14 offices
1
Reviews on Facebook
All 14 offices
306
Reviews on Trustpilot
Business-wide
John D Wood and Co Lettings's 14 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotMy experience at John D Wood with…
My experience at John D Wood with Oliver was amazing. He went above and beyond to assist me with my move. He was always available when ever I has questions or needed assistance. I would highly recommend working with him.
5/5
TrustpilotI had a great experience with Paris…
I had a great experience with Paris from Notting Hill. He really went the extra mile to help me secure a flat, and even when things got complicated, he handled everything calmly and efficiently.
5/5
TrustpilotWe had an excellent experience working…
We had an excellent experience working with Charlie! From the very beginning, he really took the time to understand exactly what we were looking for, and it showed in every property he recommended. The flats he showed us were spot on, exactly what we had in mind, which made the whole process so much smoother and more enjoyable. Charlie clearly has a great instinct for matching people with the right homes. He’s knowledgeable, attentive, and genuinely listens, which made us feel confident we were in good hands. We never felt pressured, just well-guided.
5/5
TrustpilotGreat experience
Great experience, we dealt with Ollie from the Battersea branch and he was super efficient. The whole process was very smooth and great communication. Very happy with the end result!
5/5
GoogleGreat support from Jane at John D Wood through a difficult sale process. Jane was superb throughout keeping all parties informed and keeping the process moving forward. A great service and I would definitely use John D Wood again.
Thank you for your positive feedback! We are so glad to hear that Jane provided exceptional support throughout your sale process. Our team strives to keep clients informed and ensure a smooth transaction. Kind regards, Chanelle Aldrich, Customer Feedback and Support Team
5/5
TrustpilotGreat caring
5/5
TrustpilotGreat experience
Ollie was accommodating and communicative - allowed me to drop off my ID at another branch and made the experience easy for me and my partner from viewing up until move in day. Thanks Ollie from Battersea branch!
1/5
TrustpilotTerrible experience as a buyer
Terrible experience as a buyer, felt scammed by this agency particularly the agent called Fee. I was told various lies to try and drive the price up (which I later found out she was trying to get me to pay a further 100k to the offer they had but led me to believe the other buyer was offering similar) I was also the highest offer and last minute told they had another similar offer. Just a mess and would never go near this agency again.
5/5
TrustpilotHow is this for service
How is this for service. I renovated a property to sell, and 4 weeks into a back to brick conversion, Lisa from Beckenham branch found me a buyer. We developed and completed selling a property in 6 months! Aside from the service, Lisa and team seem genuine, know their stuff. Couldn't recommend them more!
5/5
TrustpilotSeamless tenant handover & expert compliance (Lymington Lettings team)
I cannot thank Kat, Eleni, and Luiz enough for their support recently. While we stay well-informed on the upcoming legislative shifts (such as the move to periodic tenancies and the abolition of Section 21 this May) having a team that truly understands the practical application of these changes has been invaluable. The Lymington lettings team makes the entire process feel seamless, but where they truly excel is in the 'heavy lifting'. They go above and beyond when it comes to finding and rigorously vetting the right tenants, ensuring every detail is covered. The move-in and handover process was handled with such precision that it completely put our minds at ease. Their local knowledge, combined with a proactive approach to the new legal landscape, makes them the gold standard. If you want a team that stays ahead of the curve and executes flawlessly, look no further. We don't need to look any further for a lettings agent for any property within their local catchment area. Thank you once again !
5/5
TrustpilotI’ve had the pleasure of working with…
I’ve had the pleasure of working with Kate Martin for the last 10 years. Kate and her team have consistently found me great tenants over the years. Highly recommend!
5/5
TrustpilotWe had an amazing experience dealing…
We had an amazing experience dealing with Kate Martin from the Primrose Hill branch. She really took her time with us and her knowledge of the Primrose Hill and NW London area is second to none. She would be our first call if looking for a property in this area.
5/5
TrustpilotReally solid experience with the…
Really solid experience with the Notting Hill branch. Paris was great to deal with and made sure everything ran smoothly. Always easy to reach, friendly, and on the ball. The whole process felt well handled from start to finish.
5/5
TrustpilotJ D Wood & Co Chiswick - thank you!
I had a super positive experience with John D Wood Chiswick during a recent, very stressful search for a new flat. Georgia was cheerful and switched on, always on the ball with new properties, following up, sending floor plans and videos, and answering all questions I had on the properties. She adjusted the search according to my search criteria - a lot of estate agents drag you to totally unsuitable properties and it feels like you are just a number on their KPI sheet. It was never like that with Georgia, and her knowledge, personal style and proactive search made my life a lot easier! Many thanks again, I wish Georgia and her office team all the very best for the future (not that I want to move any time soon again!).
5/5
TrustpilotAs someone local to the area
As someone local to the area, I had a really good experience with the Notting Hill branch. Paris was great to deal with, super switched on, easygoing, and clearly knows the neighbourhood well. Everything was handled smoothly and communication was always clear.
5/5
TrustpilotI honestly couldn’t be happier with the…
I honestly couldn’t be happier with the service from the Notting Hill branch! From day one, the whole experience was seamless, professional, and incredibly well managed. Paris, in particular, was exceptional and truly went above and beyond.
5/5
TrustpilotKate is great
Kate is great! Super friendly, knowledgeable and hands on. cant recommend highly enough!
5/5
Trustpilot10/10
Can’t fault the service from the Notting Hill team. Paris was super helpful, very attentive, and kept things moving without any stress. Communication was clear and consistent throughout. Would definitely recommend.
5/5
TrustpilotEasy five stars from me!
From a local point of view, the service from the Notting Hill branch was excellent. Paris was approachable, informed, and clearly knowledgeable about the area. Everything felt organised and hassle‑free from start to finish.
5/5
TrustpilotThank you Paris!
Used the Notting Hill branch and had a smooth experience. Paris was helpful, knowledgeable, and easy to work with.
5/5
TrustpilotIn the past i have used John D Wood’s…
In the past i have used John D Wood’s Beckenham branch to help sell my home and the customer service was great! one person that really stuck out from the rest was Lisa Who was really helpful in every aspect along the way. Thank you :)
5/5
TrustpilotLisa and the team at John D Wood in…
Lisa and the team at John D Wood in Beckenham are exceptional. Nothing is too much of an ask, and the guidance and advice given are always extremely helpful and supportive.
5/5
TrustpilotHave been looking for a while
Have been looking for a while, and Kirsty at Beckenham branch has been great at looking after us, as well as being incredibly patient. Thanks and we know we will get something soon 😊
5/5
TrustpilotVery good experience
I know the area well and had a really good experience with the Notting Hill team. Paris was easy to deal with, knowledgeable, and clearly understands the local market. The whole process felt straightforward and well managed. Would happily recommend.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for John D Wood and Co Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and up to 3 trusted local agents will be in touch.
London (129-131) has the most, with 473 reviews rated 4.1 out of 5, followed by Oxford with 460.
The 14 John D Wood and Co Lettings offices, by town:
Yes. In The Trusted Agent 2026 awards, London won Trusted Agent, London won Trusted Agent and Twickenham won Trusted Agent.
