Trusted Agent profile

John D Wood and Co Lettings in London, Oxford, Twickenham and 3 more

4.5

★★★★★ Excellent

1,962 reviews across 14 offices and 3 platforms

John D Wood and Co Lettings has 14 offices, in London (nine offices), Oxford, Twickenham, Richmond, Lymington and Cobham. Together they have 1,962 reviews on three platforms, rated 4.5 out of 5 overall.

Google logo

4.7 / 5

1,654

Reviews on Google

All 14 offices

Facebook logo

5.0 / 5

1

Reviews on Facebook

All 14 offices

Trustpilot logo

307

Reviews on Trustpilot

Business-wide

Our offices

John D Wood and Co Lettings's 14 offices, most reviewed first. Each has its own page.

Latest reviews from every John D Wood and Co Lettings office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

Have had a really good experience in…

Have had a really good experience in terms of buying and selling from John D Wood / Battersea. Would highly recommend

Nanna · 2 June 2021 · John D Wood and Co Lettings Cobham

5/5

Trustpilot

I have been working with Shoeni and the…

I have been working with Shoeni and the team for 10yrs with nothing but efficient helpful knowledgeable assistance. Love them! Love they are local and established in the ‘hood. I’ve worked with sales too and can’t say enough nice things about working with Jake and his sales crew.

Jane · 28 May 2021 · John D Wood and Co Lettings Cobham

1/5

Trustpilot

RUN AWAY FROM THEM!

RUN AWAY FROM THEM!I have lived in many flats in London and never have I experienced such a terrible process. First of all, we wrote down a formal offer with 1 only requirement. After our offer was accepted and we payed one week worth of rent to secure the place, they tell us that specific requirement cannot be met. They took almost 3 weeks to make the landlord sign our contract, and it was voided TWICE so we had to re-sign the contract 3 times in total as they kept adding clauses to it. During the move in, we realise the flat had not been cleaned (and the contract stated everything had to be professionally cleaned, even curtains and sofas.....) but the flat was in an appalling state really. We asked for it to be cleaned again and we are still waiting..... Not to say that we are still waiting for the landlord to pay the inventory. The people in this agency are very rude and will treat you bad. One advice, never use this agency!!!

NG · 17 May 2021 · John D Wood and Co Lettings Cobham

Agent replied · 13 June 2024

Dear NG, We would like to hear more about your experience with us, so if you could email across your name and email address, we can investigate this further. Thank you, John D Wood & Co.

4/5

Trustpilot

John D Wood were very pleasant to deal…

John D Wood were very pleasant to deal with, and they were successful in letting my flat in very difficult lockdown circumstances. Nadia was thoroughly helpful and efficient throughout.

Diana · 9 May 2021 · John D Wood and Co Lettings Cobham

5/5

Trustpilot

DREAM TEAM! WANDSWORTH COMMON BRANCH!!

Fabulous team at the J.D woods wandsworth common branch! Reliable, very professional and so friendly. Special thanks to Immogen, Isobel snd Sheoni! We have been landlords for many years and we are extremely happy with the service. Would definitely recommend J.D Woods Wandsworth common!! Mr and Mrs Thomas

Hayley · 6 May 2021 · John D Wood and Co Lettings Cobham

1/5

Trustpilot

They will make you chase your own money.

Expect this company to be totally negligent returning your deposit (even if your landlord agreed for this to be released). They will make you chase your own money for weeks after you moved out, an absolute nightmare.

Daniel · 27 April 2021 · John D Wood and Co Lettings Cobham

Agent replied · 13 June 2024

Dear Daniel Ambrus, we are sorry to hear you were not satisfied. If you wish to share any further comments about your experience, please do email us on hq@johndwood.co.uk. Kind regards, John D Wood & Co.

1/5

Trustpilot

Worst treatment

As a tenant by Vanet Asset Property Management (part of the John D Wood & Co Group), my comments for them are: just terrible!Such a bad treatment from one single agency. Staff turnover is extremely high, different agent each month. No issue log whatsoever, so you need to call them daily to make sure whoever picks up your case, will have the details. So many incidents where we thought our issue was progressing and being resolved, while in reality it wasn't!Forgetting/ignoring tasks, not even when it comes to deposit.Interesting to see what kind of training their agents go through? Do they know how to keep log of issues?Sorry but this is unacceptable treatment.

MS · 22 April 2021 · John D Wood and Co Lettings Cobham

Agent replied · 13 June 2024

Dear MS,we would like to hear more about your experience with us, so if you could email across your name and email address, we can investigate this further. Thank you, John D Wood & Co.

5/5

Google

A big thank you to the Team who made an excellent match, and I couldn’t be more pleased with the arrangement. Special thanks to Louna, who from the beginning was considerably welcoming and helped a great deal to arrange a smooth and most …

Gaby · 16 April 2021 · John D Wood and Co Lettings London (129-131)

Agent replied · 21 June 2024

Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

Excellent. Helpful. Reliable. Honest. Efficient.

John · 16 April 2021 · John D Wood and Co Lettings London (501 Battersea Park Road)

Agent replied · 19 June 2024

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

5/5

Google

The lettings team were fantastic and ensured our move with a young family was seamless. Thank you!

Amy · 16 April 2021 · John D Wood and Co Lettings London (501 Battersea Park Road)

Agent replied · 19 June 2024

Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

We have been renting through John D Wood for over two years and have found them hugely helpful - especially Anntonia Redding who has been amazing throughout our time with them, always responsive, super helpful, knowledgeable, kind and a pleasure to deal with, having rented in London on and off for years it is a rarity to come across someone who genuinely cares about clients the way that Anntonia does.

Anna · 16 April 2021 · John D Wood and Co Lettings London (501 Battersea Park Road)

Agent replied · 19 June 2024

Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.

5/5

Google

Sophie, Fred and Alex at JD Wood shepherded the sale of my late mother's property in Battersea with great care and diligence, through the madness of Brexit, the election, the Covid-19 virus.... They managed to get at least six bids and closed £100K over the target price... and then managed to finalize the sale while locked down during the pandemic! Professionals at every stage!

Stephen · 16 April 2021 · John D Wood and Co Lettings London (501 Battersea Park Road)

Agent replied · 19 June 2024

Thank you for your wonderful 5* review! It is great to read your comments and I will make sure they are brought to the full teams attention. Best wishes, Stay safe! Scott @ Customer Relations.

5/5

Google

John D Wood currently maintain our portfolio of assets. We couldn’t be happier with their professionalism throughout.

Info · 16 April 2021 · John D Wood

5/5

Google

A reliable management company for my portfolio of assets, especially during the pandemic when I was away from London during long stretches of time. John D Wood have managed to keep rents high and tenants happy during difficult times. Thanks for your service!

Sina · 16 April 2021 · John D Wood

5/5

Google

Rating only, no written review.

Mariam · 27 March 2021 · John D Wood

5/5

Google

Rating only, no written review.

Matt · 27 March 2021 · John D Wood

5/5

Google

Rating only, no written review.

Houman · 27 March 2021 · John D Wood

5/5

Google

John D Wood helped deliver some great advices on how to capitalise our portfolio and drive it forward.

Naomi · 27 March 2021 · John D Wood

1/5

Trustpilot

Poor experience

As a landlord, I cannot recommend this agency. They have high staff turnover, are extremely disorganized, blatantly mis-inform, and oversee shoddy maintenance. The experience from the POV of the tenant seems to be just as poor. The sales team blatantly over-promises, then the landlord is left trying to understand why they are on the hook for things they explicitly did not agree to. Really a horrible experience all around.

Jenny · 4 March 2021 · John D Wood and Co Lettings Cobham

Agent replied · 13 June 2024

Dear Jenny Hall, we are sorry to hear you were not satisfied. If you wish to share any further comments about your experience, please do email us on hq@johndwood.co.uk. Kind regards, John D Wood & Co.

5/5

Trustpilot

The JDW Chelsea Green sales team worked…

The JDW Chelsea Green sales team worked tirelessly to sell my property in 2020, despite the lockdowns and the pandemic. In particular, I want to thank Robert, Jamie, Sema and Will for their enthusiasm and persistence. Well done!

Evgeny · 23 January 2021 · John D Wood and Co Lettings Cobham

5/5

Trustpilot

John D Wood Wandsworth

Jake and the team at Wandsworth were fantastic from start to finish in the sale of my property. In what has been as a trying time for many people in viewing properties the team out performed what I had expected of them and made the selling process easy from start to finish.

George · 22 January 2021 · John D Wood and Co Lettings Cobham

5/5

Trustpilot

5 Star Agents!

It started on a viewing with James who was different from other agents, he wasn’t pushy and didn’t try and sell me the property we viewed, even though it was clear I liked it and subsequently made an offer - James was disarmingly honest and knowledgeable and booked me in with Jake for an appraisal on my own house. Jake, the Wandsworth branch’s manager, was very impressive. Unlike the other big agents who also appraised my house, Jake was more interested in my situation and helping me achieve what I needed, than just getting me to sign his sales terms and sell as quick as possible! This I found refreshing and I chose to instruct Jake based on this and his obvious ability. Once I had instructed John D Wood to sell my house, the service I got was second to none! Whenever I called there was always someone charming on hand to speak to and although my situation was not at all straight-forward and I am sure I was quite a difficult client for them, I was always made to feel like the centre of the property universe. When it came to results John D Wood were very driven and did not let a tough market stop them from sourcing me a great buyer. Shae, another member of their sales team, was a complete star in sourcing my buyer who, to put it simply set a price per square foot record on my road! More importantly than this, Shae's buyer was perfect for my house and I know they will have many years of happiness there.Overall, if you are selling or buying in Wandsworth, Jake, Shae and James should be your first point of call.

Kristina · 22 January 2021 · John D Wood and Co Lettings Cobham

5/5

Trustpilot

I recommend these guys to anyone who listens!

I’ve worked with Rupert, Ellie & Zara at the Notting Hill branch of John D Wood for a number of years. It’s so refreshing to work with agents that really care about the entire letting process & not just getting the contract signed! Their due diligence is second to none & they actually do what they say they are going to do! I recommend these guys to anyone who listens because it’s hard to find people like this in the industry.

Alice · 21 January 2021 · John D Wood and Co Lettings Cobham

5/5

Google

2020 was always always going to be a challenging year selling a house but Adrian was fantastic, a great sense of humour but more to the point very professional, what more could you want!PositiveProfessionalism

Nicky · 11 January 2021 · John D Wood and Co Lettings London (287 New Kings Road)

Agent replied · 20 June 2024

Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for John D Wood and Co Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

John D Wood and Co Lettings is among EA Masters 2026 winners.

Source: Best Estate Agent Guide 2027 results, as published.

The Negotiator Awards

John D Wood and Co Lettings and its branches won The Negotiator Awards in one year, most recently 2024.

Negotiator Awards winners in one year, the group and its branches: 2024.

Negotiator Awards by year, 2024

Source: The Negotiator Awards winners lists, as published, linked by year.

Lettings Agency of the Year Awards

John D Wood and Co Lettings and its branches won awards at the Lettings Agency of the Year Awards in one year, most recently 2015.

Lettings Agency of the Year winners in one year, the group and its branches: 2015.

Lettings Agency of the Year by year, 2015

Source: Lettings Agency of the Year Awards winners lists, as published, linked by year.

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Questions about John D Wood and Co Lettings

Which John D Wood and Co Lettings office has the most reviews?

London (129-131) has the most, with 474 reviews rated 4.1 out of 5, followed by Oxford with 461.

Where are the John D Wood and Co Lettings offices?

The 14 John D Wood and Co Lettings offices, by town:

Has John D Wood and Co Lettings won any awards?

Yes. In The Trusted Agent 2026 awards, London won Trusted Agent, London won Trusted Agent and Twickenham won Trusted Agent. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 2 other industry awards since 2015.

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