Trusted Agent profile

John D Wood and Co Lettings in London, Oxford, Twickenham and 3 more

4.5

★★★★★ Excellent

1,963 reviews across 14 offices and 3 platforms

John D Wood and Co Lettings has 14 offices, in London (nine offices), Oxford, Twickenham, Richmond, Lymington and Cobham. Together they have 1,963 reviews on three platforms, rated 4.5 out of 5 overall.

Google logo

4.7 / 5

1,655

Reviews on Google

All 14 offices

Facebook logo

5.0 / 5

1

Reviews on Facebook

All 14 offices

Trustpilot logo

307

Reviews on Trustpilot

Business-wide

Our offices

John D Wood and Co Lettings's 14 offices, most reviewed first. Each has its own page.

Latest reviews from every John D Wood and Co Lettings office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

John D Wood & Co helped us finding an apartment during the lock-down period as our move was essential. During these turbulent times moving was challenging, especially international moves. Due to the excellent service and communication we were able to find a lovely new home without viewings or visiting the flat ourselves. Really trustworthy, flexible and helpful. Also after moving in always supportive and friendly. Highly recommended. Many thanks to the team, Rupert, William, Ellie, Louna and Marcel.PositiveResponsiveness, Quality, Professionalism

Gesa · 22 June 2021 · John D Wood and Co Lettings London (129-131)

Agent replied · 21 June 2024

Thank you for your wonderful recommendation and 5* review! I will make sure your kind words are passed to our local team. Kind regards, Scott @ Customer Relations

5/5

Google

A well informed an knowledgeable lettings team; able to offer positive advise and tailored solution in a very competitive market. Recommended.PositiveProfessionalism

Paul · 22 June 2021 · John D Wood and Co Lettings Lymington

Agent replied · 21 June 2024

Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

Amanda and the team were very professional and extremely helpful. Amanda was great at chasing up with any queries.

Dan · 22 June 2021 · John D Wood and Co Lettings Lymington

Agent replied · 21 June 2024

Thank you for your amazing 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

Amanda and Adam have been fantastic throughout and would always be more than happy to use John D Wood in the future- highly recommendedPositiveResponsiveness, Quality, Professionalism, Value

Angus · 22 June 2021 · John D Wood and Co Lettings Lymington

Agent replied · 21 June 2024

Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

Great service, we sold and purchased our houses through them. Always responsive to enquiries and professional throughout. Adam Darbyshire was main contact throughout and we couldn’t recommend him or the job he did more.PositiveResponsiveness, Quality, Professionalism

Dan · 22 June 2021 · John D Wood and Co Lettings Lymington

Agent replied · 21 June 2024

Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

I couldn’t have been more impressed with the courteous and professional manner and the efficiency with which Conor at John D wood in Lymington arranged viewings for me within a matter of hours. I received all the necessary paperwork and an honest and helpful explanation of the properties, the process and the timescale for making offers given the existence of other interested parties. 10 out of 10. Thank youPositiveResponsiveness, Quality, Professionalism

Fiona · 22 June 2021 · John D Wood and Co Lettings Lymington

Agent replied · 21 June 2024

Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

I have sold my house through JD Wood Lymington. Kevin has been brillaint all the way through as have his colleagues. They have kept me updated at all times and in a very proffessional way. It was a very smoth transition. I highly recommend them and thank them for their service.PositiveResponsiveness, Quality, Professionalism, Value

K · 22 June 2021 · John D Wood and Co Lettings Lymington

Agent replied · 21 June 2024

It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.

5/5

Google

Amanda and the team at JD Wood handled our purchase really well under difficult circumstances caused by Covid. They were always attentive and went out of their way to overcome the obstacles with the Park and the vendors solicitors workload. JD wood also worked particularly well with our solicitors and understand the complications of when the park authorities are involved with transaction.

Sven · 22 June 2021 · John D Wood and Co Lettings Lymington

Agent replied · 21 June 2024

Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

I have been renting from John D Wood in Lymington now for 4 years and it's definitely one of the best experiences with an estate agency we've had in a long time, everything is sorted quickly and efficiently and the staff are great! Kat is amazing and I've never had any problems! Definitely recommend!PositiveResponsiveness, Professionalism

Francesca · 22 June 2021 · John D Wood and Co Lettings Lymington

Agent replied · 21 June 2024

Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

John D Wood went above and beyond for us when moving into our new flat in March 2021. A big mention to Conor Moors who was our agent for the transaction. He was knowledgable, responsive and managed the entire process efficiently despite ongoing COVID restrictions. Our first experience with JOHN D WOOD was a huge success and we would not hesitate recommending them to others looking for a high quality service. Thanks Conor and the John D Wood team!PositiveResponsiveness

Piers · 22 June 2021 · John D Wood and Co Lettings Lymington

Agent replied · 21 June 2024

Thank you for taking the time to leave us this fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Jack and his team are amazing, highly recommended, always there for advice and to help in rare challenging situations.

Lucie · 21 June 2021 · John D Wood and Co Lettings London (59 Cadogan Street)

Agent replied · 20 June 2024

Thank you for your fabulous 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

The property search was done professionally and exceptionally by an experienced associate. Stefania provided various options within the set frame.PositiveProfessionalism

Aleksandar · 21 June 2021 · John D Wood and Co Lettings London (59 Cadogan Street)

Agent replied · 20 June 2024

Thank you for taking the time to share your experience and for your wonderful 5*'s! Kind regards, Scott @ Customer Relations

5/5

Google

Anytime I have to move from place to place it became so stressful but thanks to John D Wood the process was so simple. They guided me and answered my million questions in a very professional manners and keep in touch fairly quick. I’ll definitely come back when I need to find my next place.PositiveResponsiveness, Quality, Professionalism

Cristina · 21 June 2021 · John D Wood and Co Lettings London (59 Cadogan Street)

Agent replied · 20 June 2024

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

We just JDW for the rental of our new flat purchased just before lockdown. The support, advice, communication and professionalism. Ivanka in particular was amazing, going above and beyond at every point.PositiveResponsiveness, Quality, Professionalism, Value

Jamie · 21 June 2021 · John D Wood and Co Lettings London (59 Cadogan Street)

Agent replied · 20 June 2024

Thank you for taking the time to leave your 5* review and brilliant comments. I will of course make sure your kind works are passed on to the local team. Stay safe! -Scott @ Customer Relations

5/5

Google

I had the pleasure of working with team recently when trying to find a tenant for my property. Jack was extremely professional and found me a suitable tenant in no time at all. Highly recommend! Thanks again!PositiveProfessionalism

Liz · 21 June 2021 · John D Wood and Co Lettings London (59 Cadogan Street)

Agent replied · 20 June 2024

Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Hello, I would prefer you did not publish this. I just wanted to record my thanks and appreciation to Monika and Alessandro and others who have come and gone over the years for all the professionalism and kindness they have shown me, first in arranging the purchase, and then as a landlord in absentia managing the letting of my 2 flats. I wish you all the best, and I will definitely be in touch again, when I need to either rent or sell my flats. Kind regards, Richard Pegge

Richard · 21 June 2021 · John D Wood and Co Lettings London (59 Cadogan Street)

Agent replied · 20 June 2024

It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.

5/5

Google

I absolutely rate Alessandro at JDW. He has progressed in that organisation as sort of managing our property at the time in SW7 to a more management role, but nevertheless answered lots of strange phone calls from us when we needed things sorted. He is very good about picking up the phone and getting back, which is increasingly harder to find with agencies these days.PositiveResponsiveness, Professionalism

Timothy · 21 June 2021 · John D Wood and Co Lettings London (59 Cadogan Street)

Agent replied · 20 June 2024

Thank you for your glowing 5* review and comments. Kind regards, Lucy, Customer Relations.

5/5

Google

I would like to thank the professional Katherine Garces immensely, for her warmth, patience, seriousness and extreme professionalism during the process of searching for my residence in less than 4 days. Congratulations to JDW for having on your team a professional as well as a spectacular human being.PositiveResponsiveness, Quality, Professionalism

Rubens · 21 June 2021 · John D Wood and Co Lettings London (59 Cadogan Street)

Agent replied · 20 June 2024

Thank you for taking the time to share your experience and for your wonderful 5*'s! Kind regards, Scott @ Customer Relations

5/5

Google

If you are a landlord looking for an outstanding letting agent, go to Ivanka, lettings manager at JDW South Kensington, backed up by a small team of competent professionals. !! Ivanka knows the market inside-out, has rental property law at her fingertips and her absolute integrity makes her somewhat special. If JDW have a tenant applicant who might not be ideal, she will caution you. If you have a problematic tenant, she will do all it takes to sort matters fairly - being very straight forward with both parties. This kind of honesty obviously generates trust for the long term and Ivanka will always be my No 1 letting agent to go to.

Beatrice · 21 June 2021 · John D Wood and Co Lettings London (59 Cadogan Street)

Agent replied · 20 June 2024

Thank you for taking the time to leave your 5* review and brilliant comments. I will of course make sure your kind works are passed on to the local team. Stay safe! -Scott @ Customer Relations

5/5

Google

Katherine was a pleasure to deal with from the moment we met her right through to the handover of keys - she was so professional, supportive and helpful, and took a genuine interest in our wants and needs to make sure we found a happy hone. We couldn’t be more grateful for her making what should’ve been a stressful moving period so seamless.PositiveQuality, Professionalism

Dina · 21 June 2021 · John D Wood and Co Lettings London (59 Cadogan Street)

Agent replied · 20 June 2024

Thank you for your brilliant 5* review. Kind regards, Lucy, Customer Relations

5/5

Google

Ms. Stefania Cisco helped me getting the best apartment in London. She was very professional. I recommend working with her and John D Wood.

Abdulaziz · 21 June 2021 · John D Wood and Co Lettings London (59 Cadogan Street)

Agent replied · 20 June 2024

Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

I was so lucky to have met Stefania from John D Wood in Gloucester Road. She helped me find a great flat. It was easy and really fast. She is very professional and always available. A really good service I highly recommend.PositiveResponsiveness, Quality, Professionalism

Cristina · 21 June 2021 · John D Wood and Co Lettings London (59 Cadogan Street)

Agent replied · 20 June 2024

Thank you for your 5* review of our local team and taking the time to do so. Your comments and nice words will be forwarded to our local team. Best wishes, Scott @ Customer Relations

5/5

Google

I have been dealing with many agencies, and John D Wood, so far, has been the most professional, responsive, knowledgeable and reliable. Tania was particularly helpful with my search; I could always reach her and she was doing her best to find a perfect place for me, very grateful! I would recommend her anytime!PositiveQuality, Professionalism

Sheyla · 21 June 2021 · John D Wood and Co Lettings London (59 Cadogan Street)

Agent replied · 20 June 2024

Thank you for your excellent recommendation and 5* review. Kind regards, Lucy, Customer Relations

1/5

Google

This agency gave us catastrophically poor service and demonstrated lack of coordination, expertise or care. For example during the viewing one of the agents just strolled into our house without ringing the doorbell, or knocking. When I confronted her she responded she only was asked to show the property and didn’t know anyone would be in (which in her mind shockingly granted her the right to use they keys without knocking or ringing). The fact that makes it even worse we didn’t realise they held keys to our property. Another shocking incident was when one of the potential tenants turned up without a mask in August 2020 and the letting agent declared that because the visitor doesn’t have symptoms that makes it fine for him to be without a face covering while her and me should keep our masks on. I ended up giving him my own mask. Now that I am writing this I really think I should have turned this viewing down, as disrespect I felt at that moment and lack of professionalism and care on behalf of the agency was just outrageous. Finally when moving out I specifically called the leading agent and asked whether the tenants would be interested in purchasing any of our furniture just as we did when we moved in (given the flat came unfurnished) to which the agent replied straight immediately without checking with the tenants she was certain these tenants wouldn’t want any of our furniture. All this was said only to get a call from the same agent the following week asking whether we would be interested to sell that same furniture to the new tenants. I am furious, it is astonishing to think estate agents can be this bad.

Vlada · 21 June 2021 · John D Wood and Co Lettings London (59 Cadogan Street)

Agent replied · 20 June 2024

Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for John D Wood and Co Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

John D Wood and Co Lettings is among EA Masters 2026 winners.

Source: Best Estate Agent Guide 2027 results, as published.

The Negotiator Awards

John D Wood and Co Lettings and its branches won The Negotiator Awards in one year, most recently 2024.

Negotiator Awards winners in one year, the group and its branches: 2024.

Negotiator Awards by year, 2024

Source: The Negotiator Awards winners lists, as published, linked by year.

Lettings Agency of the Year Awards

John D Wood and Co Lettings and its branches won awards at the Lettings Agency of the Year Awards in one year, most recently 2015.

Lettings Agency of the Year winners in one year, the group and its branches: 2015.

Lettings Agency of the Year by year, 2015

Source: Lettings Agency of the Year Awards winners lists, as published, linked by year.

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Questions about John D Wood and Co Lettings

Which John D Wood and Co Lettings office has the most reviews?

London (129-131) has the most, with 474 reviews rated 4.1 out of 5, followed by Oxford with 461.

Where are the John D Wood and Co Lettings offices?

The 14 John D Wood and Co Lettings offices, by town:

Has John D Wood and Co Lettings won any awards?

Yes. In The Trusted Agent 2026 awards, London won Trusted Agent, London won Trusted Agent and Twickenham won Trusted Agent. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 2 other industry awards since 2015.

Reviews may appear on more than one platform.

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