Trusted Agent profile

John D Wood and Co Lettings in London, Oxford, Twickenham and 3 more

4.5

★★★★★ Excellent

1,962 reviews across 14 offices and 3 platforms

John D Wood and Co Lettings has 14 offices, in London (nine offices), Oxford, Twickenham, Richmond, Lymington and Cobham. Together they have 1,962 reviews on three platforms, rated 4.5 out of 5 overall.

Google logo

4.7 / 5

1,654

Reviews on Google

All 14 offices

Facebook logo

5.0 / 5

1

Reviews on Facebook

All 14 offices

Trustpilot logo

307

Reviews on Trustpilot

Business-wide

Our offices

John D Wood and Co Lettings's 14 offices, most reviewed first. Each has its own page.

Latest reviews from every John D Wood and Co Lettings office

Newest first, from every platform, with the office each review is about. First names only.

1/5

Google

All good but Samantha Rogers, who is very unprofessional and rude. Be careful with her that she has your keys and she would assess your properties without your permission, in other words, she would trespass your properties.

YIXUAN · 16 April 2023 · John D Wood and Co Lettings London (59 Cadogan Street)

Agent replied · 20 June 2024

Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

5/5

Google

Bought a flat through Zara Watterson at John D Wood South Kensington who was extremely helpful throughout the process and always replied in a very timely manner to my enquires and requests. Would highly recommend

Alexandra · 16 April 2023 · John D Wood and Co Lettings London (59 Cadogan Street)

Agent replied · 20 June 2024

Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

1/5

Google

The agent (Samantha Rogers) was quite rude - she started acting like we were late to a viewing even though we arrived 2 minutes early. Seemed to be on edge and ignored my messages inquiring more information on the property. Did not even bother replying when I asked if property was taken or not so I could move on to search for others.

Antao · 16 April 2023 · John D Wood and Co Lettings London (59 Cadogan Street)

Agent replied · 20 June 2024

Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

5/5

Google

This is for Sardar Berzo. He is an asset to JDW and has been so impressive and client centric. He has gone above and beyond in every instance. Particularly, I was out of London for couple of weeks and he kindly went to my flat to water my plants. It’s a pleasure interacting with him.

V · 16 April 2023 · John D Wood and Co Lettings London (59 Cadogan Street)

Agent replied · 20 June 2024

Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

This is regarding Sardar Berzo, property manager for South Kensington and Belgravia. Sardar has been managing my property and is a pleasure to deal with. He is efficient and very responsive. He also has a good sense of humour.

Anne · 16 April 2023 · John D Wood and Co Lettings London (59 Cadogan Street)

Agent replied · 20 June 2024

Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

5/5

Google

This is a review for Sardar Berzo. My wife and I have been using JDW to manage the rental of our property for over 5 years now and we have never received a service as attentive and professional as Sardar has provided us in recent weeks: He has been very efficient and pro-active, Great communication, Genuinely looking after our interests, A pleasure to deal with. I would definitely recommend his services.

Fabio · 16 April 2023 · John D Wood and Co Lettings London (59 Cadogan Street)

Agent replied · 20 June 2024

Thank you Fabio for your kind review and wonderful recommendation! - Scott @ Customer Relations

5/5

Google

Very professional and efficient estate agents. Service has been excellent throughout my search, and Georgie in particular has been a great help in finding and securing my dream home. I would highly recommend Georgie and the wider J D Wood South Kensington team if you are looking to sell/buy a property.

Lizzy · 16 April 2023 · John D Wood and Co Lettings London (59 Cadogan Street)

Agent replied · 20 June 2024

Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.

5/5

Google

Sardar Berzo is an absolutely fantastic member of the John D Wood team - lightning fast, friendly, professional, proactive, diligent, helpful, kind and considerate. An absolute pleasure to work with and super helpful in tough circumstances. I moved into a flat which hadn’t been cleaned or painted properly and he was on the phone within minutes making arrangements and followed up throughout till the job was done. Similar service and diligence for all follow up items. He really cares and it’s really apparent. An absolute standout.

Alexandra · 16 April 2023 · John D Wood and Co Lettings London (59 Cadogan Street)

Agent replied · 20 June 2024

Many thanks for your outstanding 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

This is a 5 star appreciation of a superb lettings management expert Sardar Berzo. I had been managing my flat let by JDW myself over the past few years while also looking after my full time job as a surgeon in the NHS. I was advised to hand over the responsibility to the management team and Sardar was charged to look after my flat. I have nothing but high praise for this hard worker. He is polite, professional and competent. Most importantly, his communication skills are exceptional and he goes that extra mile. He reduced the stress managing the flat was causing me and calls me for a catch up on his own initiative from time to time. I strongly recommend his work. He’s an asset to any organisation he wishes to work in.

Neel · 16 April 2023 · John D Wood and Co Lettings London (59 Cadogan Street)

Agent replied · 20 June 2024

Thank you Neel for your wonderful 5* review of our local team and kind words. Kind regards, Scott @ Customer Relations.

5/5

Google

This is a review for Sardar Berzo. I cannot speak highly enough of Sardar. He is very professional, knowledgeable, and, most importantly, cares and get things done. Yesterday we had a problem with our boiler, Sardar had it sorted and an engineer with us in less than 24 hours. He goes the extra mile to get the problem resolved, and will call to find out if everything is all right with us and the property. Sardar is a gentleman, so kind, caring and respectful. He is so enthusiastic about his work and doing the absolute best for his clients. It is a pleasure to contact Sardar with any issues related to the property, knowing that he will genuinely do his best to sort it out. Since moving to this property three years ago, managed by estate agents John D Wood, we have had 4 different property managers. The first three were absolutely disastrous, incompetent, inattentive, and had definitely not got our interests at heart; they didn't care. In one case we waited 7 months to have a leaking shower repaired, and in another case we waited 6 weeks to have the oven repaired. The landlord told us he had decided to leave JD Wood estate agents because of the dreadful service. It was Sardar who changed his mind. The landlord was very impressed with his professionalism, competency to manage the property, and the service he gave. Thank you Sardar for being there for us.

Linda · 16 April 2023 · John D Wood and Co Lettings London (59 Cadogan Street)

Agent replied · 20 June 2024

Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations

5/5

Google

I have been renting my property through John D Wood South Kensington branch for the past 5 years. I live in the Middle East so it not easy to remote manage my property. After some initial teething pains, JDW placed Sarder Berzo on my account and what a blessing he has been . Sardar is dedicated , hard working and really treats his clients as clients ! The commitment and dedication is first rate . It’s a treat and am so pleased with JDWood ever since Sardar Berzo took over my account . Much kudos and he deserves a raise or something.

Khurram · 16 April 2023 · John D Wood and Co Lettings London (59 Cadogan Street)

Agent replied · 20 June 2024

Thanks for the wonderful 5* review and your kind words! Best wishes, Lucy, Customer Relations.

5/5

Google

I was delighted with the attentive and very professional service provided by John D Wood in successfully selling my property in South Kensington. I would have no hesitation in either using their services again (as I have done before) or recommending them to my friends should they be looking to sell their property and could do with the assistance of the terrific team running the JdW office in Gloucester Road.

Ken · 16 April 2023 · John D Wood and Co Lettings London (59 Cadogan Street)

Agent replied · 20 June 2024

Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations

5/5

Google

Experienced professionals who delivered everything I asked for and needed - thank you

Nicky · 16 April 2023 · John D Wood and Co Lettings London (501 Battersea Park Road)

Agent replied · 19 June 2024

Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

We were fortunate enough to work with Fred who was excellent. Always responsive and with great integrity. Would highly recommend.

Victoria · 16 April 2023 · John D Wood and Co Lettings London (501 Battersea Park Road)

Agent replied · 19 June 2024

Thank you for your wonderful recommendation and 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Absolute pleasure to deal with and changed my mind about Estate Agents. The team demonstrated the highest integrity and were fair to both buyer and the seller.

Goshtkub · 16 April 2023 · John D Wood and Co Lettings London (501 Battersea Park Road)

Agent replied · 19 June 2024

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

1/5

Google

Really bad experience with Alex Oppenheim and Victoria Richards from the sales team at John D Wood Battersea. They were (or may still be) selling the property of Alex’s brother in Berber Road, Clapham. They made us waste a lot of money and time for about 9 months from the time we were ready to exchange with one disingenuous excuse after another. Feel free to PM for more details, but in essence we recommend to avoid if you can. Unprofessional.

A · 16 April 2023 · John D Wood and Co Lettings London (501 Battersea Park Road)

Agent replied · 19 June 2024

Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

1/5

Google

Awful experience with an estate agent requested a survey for a property. They could not comprehend the difference between a specific structural report and a general structural report. We explained to the agent the difference between the two reports. We submitted the report which seems to be adequate for their lenders nevertheless they requested extra work without willing to pay for it. We have covered everything requested on the RICS survey nevertheless the agent requested extra work without acknowledge reasoning behind it as it was not required in relation to what was requested t be inspected from other professionals. Avoid this scam of Agent.

Ritzi · 16 April 2023 · John D Wood and Co Lettings London (501 Battersea Park Road)

Agent replied · 19 June 2024

The review posted by Ritzi Structural Engineers is incorrect and is their response to a very negative review written by one of their customers in relation to the service which they received from Ritzi. We have sent multiple communications to Ritzi requesting that they speak with us but they have not replied to our e mails or replied to the messages left on the voice mails. We remain willing to engage with them to resolve this matter.

5/5

Google

We recently purchased a property through John D Wood. Our agent, Fred, was friendly, helpful and professional, doing his best to help us along every step of the process.

Elena · 16 April 2023 · John D Wood and Co Lettings London (501 Battersea Park Road)

Agent replied · 19 June 2024

Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations

5/5

Google

I recently purchased a property, as a first time buyer, through John D Wood. Our estate agent, Fred, was friendly, knowledgeable professional and helped close the sale as quickly as possible. I would fully recommend any first time buyers in the Battersea area!

Ben · 16 April 2023 · John D Wood and Co Lettings London (501 Battersea Park Road)

Agent replied · 19 June 2024

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

I’ve been working with Alex Oppenheim and his team for over 10 years and have found them incredibly professional every time I’ve bought and sold in Battersea. Alex always gives me straight and honest advice and he has been influential in my decision processes and property journey. I strongly recommend this office.

Adam · 16 April 2023 · John D Wood and Co Lettings London (501 Battersea Park Road)

Agent replied · 19 June 2024

Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations

5/5

Google

We sold our apartment in Battersea through the local branch of John D Wood. We were looked after by Sophie who was excellent from start to finish. As with every sale there are always a few hiccups along the way but Sophie was always on the end of the phone to help and reassure us. Sophie was efficient,proffessional and a pleasure to do business with. She kept us and our buyers informed every step of the way and if you are looking for an agent that takes the pressure and hassle out of moving house look no further than John D Wood at Battersea you will not be dissapointed. We would highly recommend them .

Theresa · 16 April 2023 · John D Wood and Co Lettings London (501 Battersea Park Road)

Agent replied · 19 June 2024

Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

The team at John D Wood have been fantastic for us. They got us a great price for our property - I believe the highest £ per sq. foot sale ever for the area. It's a results business and this was a great one for us. Alex Oppenheim is a wonderful ally to have when selling a property - a straight-shooter, discreet and unfailingly polite. We had full confidence in him and he delivered. Bravo and thank you!

Piers · 16 April 2023 · John D Wood and Co Lettings London (501 Battersea Park Road)

Agent replied · 19 June 2024

It’s really lovely to read another 5* review and your kind words. Many thanks, Lucy, Customer Relations.

5/5

Trustpilot

Simon helped us to find a beautiful…

Simon helped us to find a beautiful home in Battersea! He was exceptionally professional and really listened to our needs. I’ve been recommending Simon and the John D Wood team to everyone.

Tiffany · 10 April 2023 · John D Wood and Co Lettings Cobham

5/5

Google

Adam has been really excellent in carrying out valuations and providing advice, I cannot praise the levels of service received high enough

Robert · 26 March 2023 · John D Wood and Co Lettings Cobham

Agent replied · 16 June 2024

Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for John D Wood and Co Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

John D Wood and Co Lettings is among EA Masters 2026 winners.

Source: Best Estate Agent Guide 2027 results, as published.

The Negotiator Awards

John D Wood and Co Lettings and its branches won The Negotiator Awards in one year, most recently 2024.

Negotiator Awards winners in one year, the group and its branches: 2024.

Negotiator Awards by year, 2024

Source: The Negotiator Awards winners lists, as published, linked by year.

Lettings Agency of the Year Awards

John D Wood and Co Lettings and its branches won awards at the Lettings Agency of the Year Awards in one year, most recently 2015.

Lettings Agency of the Year winners in one year, the group and its branches: 2015.

Lettings Agency of the Year by year, 2015

Source: Lettings Agency of the Year Awards winners lists, as published, linked by year.

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Questions about John D Wood and Co Lettings

Which John D Wood and Co Lettings office has the most reviews?

London (129-131) has the most, with 474 reviews rated 4.1 out of 5, followed by Oxford with 461.

Where are the John D Wood and Co Lettings offices?

The 14 John D Wood and Co Lettings offices, by town:

Has John D Wood and Co Lettings won any awards?

Yes. In The Trusted Agent 2026 awards, London won Trusted Agent, London won Trusted Agent and Twickenham won Trusted Agent. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 2 other industry awards since 2015.

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent