Trusted Agent profile · West Sussex
★★★★★
1,555 reviews across 10 offices and 3 platforms
Henry Adams has 10 offices, in Bognor Regis (two offices), Horsham (two offices), Storrington, Haywards Heath, Haslemere, Petersfield, Havant and Billingshurst (West Sussex). Together they have 1,555 reviews on three platforms, rated 4.6 out of 5 overall.
1,345
Reviews on Google
All 10 offices
4
Reviews on Yell
All 10 offices
206
Reviews on Trustpilot
Business-wide
Henry Adams's 10 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleWe had a great experience with Henry Adams . We particularly had a fantastic experience with Callum who was more than helpful and was able to guide us through the whole process being first time buyers and advise helpfull contacts for surveys and building work. Would highly recommend 👍 …
Thank you so much for your review!
5/5
GoogleWe would like to praise all of the Sales Team at Henry Adams they have all been very professional at all stages of our decision to market our property with them. Yazmin has always been there to answer any questions we've put to her, Mike and Callum have shown a positive attitude with taking the time to look round our property. We can truely recommend them all.
Thank you so much for your review, we really appreciate it.
5/5
GoogleHenry Adams were great from start to finish, always helping to put our minds at ease throughout the whole process especially Yazmin, and Jane and Gail. They were all so helpful and kind. By far the best estate agents we’ve ever had dealings with.
That's great to hear, thank you for your review.
5/5
GoogleVery pleased with the professional service offered in a very difficult market. All of the staff were very helpful, knowledgeable and courteous. Our sale was not the easiest to complete in the end but Henry Adams pulled it all together and we move next Friday. Thank you, highly recommended.
Congratulations on your new home and thank you for reviewing us!
5/5
GoogleWe were lucky enough to have the pleasure of working with Yazmin Welling at Henry Adams, Bognor. She was incredibly professional and friendly & took us through the whole process of selling our home. From the initial visit to value the property, to helping us with professional photos, to taking us through the sale itself, Yasmin was always on the ball and thorough with her work. I know we wouldn’t bother trying anybody else for further property sales now that we’ve had the pleasure of working with Yazmin. Highly recommended for a fuss free sale.
This is fantastic to hear, thank you so much for your review.
5/5
GoogleOur recent experience with Henry Adams, in the person of Callum Henn, has been very satisfactory indeed. His attention to detail, his attentiveness to us personally and the speed of his responses to our queries have all been excellent. Our only regret is that we have finally decided to buy a property which will suit our needs better in the years ahead from another agent. We highly recommend this agency and wish them every success as they pursue excellence in this way.
Thank you so much for your review, we really appreciate it.
5/5
GoogleIt was from my first conversation and the initial meeting with the Senior (Mark Peacock) negotiator that I was impressed with. It was a difficult time for me as I was marketing my late mothers property. I include all the staff at the Bognor Regis branch, when I say how impressed I was with their attention to customer satisfaction, sensitivity and professional conduct they all displayed. I was so pleased with the company from start to finish. I would highly recommend these estate agents. Many thanks Rob Greedus
Thank you so much for your review.
5/5
GoogleWe saw a number of properties over 2 days and were throughly impressed by the customer service of Callum. He was very helpful and understanding of our property search. All the appointments were arranged and executed in a very professional manner, which made us feel that Henry Adams defined our needs and went on to both meet and exceed them. We felt relaxed and understood. Our search continues and we would highly recommend Henry Adams, as a professional Estate Agent and business partner. Thank you again Callum for your Customer facing skills and genuine interest in finding a property for us.
Thank you so much for taking the time to review us, we really appreciate it.
5/5
GoogleGreat experience. Representative listened to the 'must have' list and only showed us properties With those qualities. Good communication and Jane was great at liaising between us and the owner 'post offer'. Highly recommend Henry Adams to sell your property.
Fantastic to hear, thank you so much for your review.
5/5
GoogleMy experience of Henry Adams has been first class, we sold and brought our house through them. The created a great broucure is our house in a better quality than other estate agents around, with true to like pictures rather than using wide angles lenses. Good communication on each occasion with what’s going on with buying and selling our houses could not recommend them highly enough.
Thank you so much for taking the time to review us, we really appreciate it.
5/5
GoogleHenry Adams have been very welcoming and very helpful , Monique and Danielle who work with the letting team have been amazing they have been so helpful and kind. Making us feel at ease with the house process and keeping us in the loop every step of the way on what’s going on. The girls have been great. Thank you so much for getting us and our children our dream home. Charlotte and Nathan.
Congratulations on your new home, thank you so much for your review.
5/5
GoogleHenry Adams have handled the sale of my wife's apartment which looks to be completing in the coming weeks. They have been fantastic and really going above and beyond. The whole team have been excellent with a special mention to Jane Barlow who really has been superb and gone the extra mile, even doing stuff on a Sunday to help progress this deal. Highly recommended.
Thank you so much for taking the time to review us, we really appreciate it.
5/5
GoogleI’ve had a completely smooth and efficient experience with Gail and Jane and their helpers. Because I asked to meet the vendors, and found them to be lovely people, this also helped to remove the traditional angst associated with house purchase. Having said that, all at Henry Adams were very courteous and helpful. Highly recommended! Brian Gulland
Thank you for taking the time to review us, we really appreciate it.
5/5
GoogleWe recently used Henry Adams for our house sale. They offered a polite, efficient and honest service. Nothing was too much trouble and all viewings were followed up with a courtesy call, and feedback was given to us at every stage of the sale. We would not hesitate to recommend them.
Thank you so much for your review, we really appreciate it.
5/5
GoogleI am so pleased that we were fortunate enough to buy a house that was being marketed by Henry Adams, these estate agents are proper and for real. The young lady Jane Barlow that dealt with our purchase kept us updated on every detail of the move even regularly emailing us whilst we were in India over Christmas. I would not only highly recommend them but if and when I do sell the property we would sell it through, Henry Adams! Thank you all and what a wonderful house we have bought. George Dean
This is so lovely to hear, thank you so much for taking the time to review us.
5/5
GoogleMy girlfriend and I are extremely happy with the service provided by Henry Adams. They are extremely thorough, professional and most importantly, friendly. At first we spoke with Danielle, the lettings manager, who knew exactly what we were looking for and found us the perfect property with her first suggestion! Danielle put us on to Monique, a lettings negotiator, who has been very helpful, knowledgeable and handled our dealings with complete clarity. We would absolutely recommend Henry Adams and look forward to dealing with them again.
Thank you so much for your review, we really appreciate it!
5/5
GoogleI have no hesitation in recommending Henry Adams Estate agents. I found them to be extremely helpful and friendly. I dealt with Callum first while viewing my property and he was friendly and helpful and just a call away at all times. I then dealt with Jane when everything was moving forward and she is just so friendly and accommodating no matter when you call or email. Excellent friendly staff and we are delighted with our new home. Thank you all at Henry Adams
Congratulations on your new home and thank you for your review!
3/5
GooglePersistent
1/5
Googledont trust them
5/5
GoogleHelpful and friendly service, every query answered quickly
5/5
GoogleSam and Nick were very responsive and helpful throughout the whole purchase process.
Thank you for reviewing us.
1/5
Googleone of henry adams staff try to screw us over with the deposit just because when we were moving and didnt have time to let them show the house to the new tenants
Good afternoon, thank you for your comments and we are sorry to hear that you are disappointed with the outcome of your deposit return. I admit we are a little confused about your query and the points raised, but naturally we do not wish to cause distress to you, and I would like to reassure you that we acted on the landlord’s behalf as an Introduction agent whilst of course acting in accordance with your requests. I would be more than happy to answer your queries in more detail, so by all means please do give our office a call on 01403 282500 should you wish to discuss further. Kind regards, Henry Adams Lettings.
5/5
GoogleI am so pleased with Henry Adams - I find them very professional and on the ball. I cannot recommend them highly enough.
5/5
GoogleVery professional, enthusiastic, friendly staff who always keep you well informed by phone and email and get the job done. First class service provided by people who care.
That's fantastic to hear, thank you for your review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Henry Adams, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Henry Adams is among EA Masters 2026 winners.
EA Masters winners in four years, the group and its branches: 2019, 2020, 2025, 2026.
EA Masters by year, 2019 to 20252025 1 award EA Masters 2025 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Tell us what you need and up to 3 trusted local agents will be in touch.
Bognor Regis (25 High Street) has the most, with 481 reviews rated 4.4 out of 5, followed by Horsham (50 Carfax) with 393.
The 10 Henry Adams offices, by town:
Yes. In The Trusted Agent 2026 awards, Bognor Regis won Gold, Haslemere won Trusted Agent and two more branches won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings and Silver for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 3 other industry awards since 2019.
