5/5
Couldnβt be happier with the service I have received from Monique at Henry Adams. She has gone out of her way to assist me in moving to the area.
Agent replied Β· 17 June 2024
Thank you so much for your review.

Trusted Agent profile Β· West Sussex
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1,555 reviews across 10 offices and 3 platforms
Henry Adams has 10 offices, in Bognor Regis (two offices), Horsham (two offices), Storrington, Haywards Heath, Haslemere, Petersfield, Havant and Billingshurst (West Sussex). Together they have 1,555 reviews on three platforms, rated 4.6 out of 5 overall.
1,345
Reviews on Google
All 10 offices
4
Reviews on Yell
All 10 offices
206
Reviews on Trustpilot
Business-wide
Henry Adams's 10 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Couldnβt be happier with the service I have received from Monique at Henry Adams. She has gone out of her way to assist me in moving to the area.
Thank you so much for your review.
5/5
Monique helped us. She was efficient, kind and friendly and always responded promptly.
Thank you so much for your review.
5/5
I have been searching for a property to rent in Bognor Regis without much luck Then I contacted Henry Adams and Monique Dace has been a star she has found me the perfect home Iβm very excited to be moving in in Jan 19 π
Congratulations on your new home and thank you for reviewing us!
5/5
We sold through the Bognor Regis High St office and found the service very impressive - all the staff were most professional, helpful and supportive.
Excellent, thank you for your review.
5/5
Thank you Callum, polite, friendly, honest & efficient service! Looking forward to completion on my new home - professional service from start to finish π€π β¦
Fantastic to hear, thank you and congratulations on your new home!
4/5
Henry Adams found me a lovely flat and their representative Mike Sartin was so helpful and patient , nothing was too much trouble , thank you
Thank you for your review!
5/5
Overall a good experience by Henry Adams, especially by Callum... Always polite, friendly and interested in viewings and going the extra mile to help. Thank You again.
Thank you for your review!
5/5
All the staff I have dealt with have been so approachable, knowledgeable, friendly and efficient. Nothing was ever too much and they stayed in constant touch every step of the way. Well done & thank you :)
Fantastic, thank you so much for your review.
5/5
From start to finish I was kept fully up to date with the progress of my ssa,e and was delighted by the friendly and efficient service I received from all the team. I would most definitely recommend Henry Adams
Thank you so much for your review, we really appreciate it.
5/5
Great and professional service, very helpful team. Felt amply updated throughout fairly drawn out sale from offer acceptance to completion. Would easily recommend.
Thank you for reviewing us, we really appreciate it.
5/5
Very helpful estate agents. Sell of my house was very smooth. I would like to thank Mark Peacock for his professionism and assistants
Thank you so much for your review.
5/5
A very friendly and professional approach to the purchase of our new house. Prompt replies when needed and no fuss kept the stress levels of buying a property to the minimum!
Fantastic, thank you for your review!
5/5
Just used Henry Adams for the first time and found them very professional. Monique Dace did the account handling and after a few viewings found a suitable tenant.
Thank you for your review, we really appreciate it.
5/5
Danielle Plunkett-Smith is great to work with. Have worked alongside her for a couple of years now and is always helpful and well organised. Monique who has just joined is a great addition and has also been really helpful.
Thank you so much for your review.
4/5
Helpful and thoughtful agents, who are continuing to keep us notified of properties that might potentially suit our needs. We are trying to move to an area 400 miles from our current home which makes the process a tad more complicated and taxing !! They are doing a good job.
That is great to hear, good luck and thank you for your review.
5/5
We had the good fortune of dealing mainly with Mr Henn. His professional and friendly personality made the whole procedure easy. I would have no hesitation to recommend him to anyone. Thanks again.
Thank you so much for your review, we really appreciate it.
1/5
On Monday the 20th August, I called to arrange a viewing on a property I was interested in buying. After a third degree, which included my mobile number, I got told on the phone that no one from the sales team was in the office at the moment (typical) but that I would get a call back shortly. By Friday, I still hadn't heard from them, so I sent them a lovely e-mail telling them what I think about the dreadful service they offer and that I wouldn't be very happy if I was the vendor, trying to sell a property through them, as they seem to ignore potential buyers viewing requests. At no moment, I mentioned my mobile number on that e-mail. Today, I got a phone call from Hanna (on my mobile) and she said: "I'm not calling you a lier but, we have no record at all of that phone call you say you made on Monday the 20th requesting a viewing. The first contact you made with us was by e-mail, when you sent us an e-mail telling us that we had ignored your request!" Wow... I don't know which magic ball they use in Henry Adams to obtain customers phone numbers, but I want one... π
I am very sorry to hear that you have had a bad experience with one of our offices, please feel free to give me a call on 07387 020146 or email me on gareth.overton@henryadams.co.uk to discuss things further. Best wishes, Gareth Overton, Head of Residential Sales.
5/5
I was so impressed with Henry Adams that I wanted more home owners to know that if you want to feel like an individual rather than a number, then go to Henry Adams! Wonderful service and so impressed with Yazmin who was a delight to meet!
This is so lovely to hear, thank you so much!
5/5
I started looking for a property at the beginning of this year and contacted Henry Adams Estate Agents. I was put through to Callum Henn and throughout my search he was friendly , helpful and very patient as mine was not a standard search. I would recommend Callum to anyone looking to buy a property in the Bognor Regis area simply because of his professionalism and dedication.
Thank you for your review, we really appreciate it!
5/5
All very professional but nice & friendly, felt that everyone was working hard on our behalf to get things done as quickly & smoothly as possible. Would highly recommend Henry Adams - great work & many thanks. Libby Cornwall & Angela Blunden
Thank you so much for your review, we really appreciate it.
5/5
Rang the Bognor office to enquire about a property and spoke to a lovely young lady I believe was called Yasmin She was indeed very informative and very professional in her telephone manner and very thorough about my enquiry . In fact I actually called in for some paperwork and thought the way I was dealt with by other members of staff was very professional ,this for you must be a big plus as another two agents who I approached were way below the standards of your team Well done Dougie
Thank you for reviewing us, we really appreciate it!
5/5
A big thank you to Steve Tickner and the team at Henry Adams in Chichester. They were thoroughly professional in every aspect of the negotiations which resulted in contracts being signed within four and a half weeks of the purchase agreement. I also take this opportunity to thank Martin Trundle for his excellent work during the difficult and complicated acquisition of my previous purchase. Excellent, thank you. Kind regards Augustin Crowley
Thank you so much for your review, we really appreciate it.
4/5
Our purchase isn't finished yet, but so far completely satisfied with the service from Henry Adams. Estate agent Callum was most helpful when viewing properties, and once we found one we liked was happy to answer any questions we had.
Thank you for your review, we really appreciate it.
5/5
Danielle was very friendly, informative and happy to help with any questions we had.Danielle was happy to show my dad some different properties until he found the one right for him.communication was brilliant. Definitely highly recommend using Henry Adams.
Thank you so much for reviewing us, we really appreciate it.
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The Trusted Agent 2026 results for Henry Adams, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Henry Adams is among EA Masters 2026 winners.
EA Masters winners in four years, the group and its branches: 2019, 2020, 2025, 2026.
EA Masters by year, 2019 to 20252025 1 award EA Masters 2025 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Bognor Regis (25 High Street) has the most, with 481 reviews rated 4.4 out of 5, followed by Horsham (50 Carfax) with 393.
The 10 Henry Adams offices, by town:
Yes. In The Trusted Agent 2026 awards, Bognor Regis won Gold, Haslemere won Trusted Agent and two more branches won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings and Silver for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 3 other industry awards since 2019.